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What	
  pla(orms	
  should	
  your	
  business	
  be	
  using?	
  
About	
  Rebecca	
  
Ø Cer:fied	
  digital	
  business	
  
strategist	
  
Ø Social	
  media	
  cer:fied	
  
professional	
  
Ø eCommerce	
  expert	
  
Ø Online	
  instructor	
  
Ø Previous	
  adjunct	
  instructor	
  
at	
  Kishwaukee	
  College	
  and	
  
Heartland	
  College	
  
Ø Web	
  development	
  
Social	
  Media	
  Is	
  A	
  Tool	
  
Networking	
  
Events	
  
	
  
People	
  who	
  visit	
  
your	
  physical	
  loca:on	
  
Think	
  List	
  Building,	
  capture	
  emails	
  
Most	
  Popular	
  &	
  Effec:ve	
  
Your	
  Job…Evaluate	
  Each	
  Pla(orm	
  
  What	
  is	
  the	
  unique	
  purpose	
  of	
  this	
  pla(orm?	
  
	
  
  Do	
  its	
  aVributes	
  relate	
  to	
  my	
  business’s	
  needs?	
  
	
  
  Which	
  target	
  audience	
  does	
  this	
  pla(orm	
  
serve?	
  
	
  
  How	
  much	
  :me	
  on	
  this	
  network	
  is	
  necessary	
  to	
  
have	
  the	
  best	
  impact?	
  
Facebook	
  
Personal	
  FB	
  Page	
  
Business	
  FB	
  Page	
  
Facebook	
  Personal	
  Profile
Ø Best	
  chance	
  of	
  being	
  seen	
  
in	
  News	
  feed	
  
	
  
Ø Op:mize	
  your	
  About	
  
page	
  
	
  
Ø Keep	
  it	
  real,	
  be	
  you	
  and	
  
don’t	
  SELL	
  your	
  products	
  
or	
  services	
  on	
  your	
  
Personal	
  Profile	
  
Facebook	
  Business	
  Page
Who	
  should	
  use	
  it?	
  
Everyone!!!!	
  Facebook	
  
should	
  be	
  your	
  “social	
  
home”	
  for	
  your	
  business	
  
	
  
What	
  to	
  share	
  
Engaging	
  photos,	
  videos,	
  
text	
  
	
  
Post	
  frequency	
  
At	
  a	
  minimum	
  1-­‐2	
  per	
  day	
  
(Tip:	
  Increase	
  engagement	
  
post	
  4-­‐6	
  :mes	
  per	
  day)	
  
	
  
Facebook	
  Group
Ø 3	
  types:	
  Public,	
  Closed,	
  
Secret	
  
	
  
Ø Groups	
  are	
  more	
  visible	
  
in	
  the	
  news	
  feed	
  
	
  
Ø Feels	
  like	
  a	
  Community	
  
	
  
Ø Search	
  posts	
  
	
  
Ø Store	
  files	
  
Facebook	
  Adver:sing
$5.00	
  per	
  ad	
  /	
  per	
  day	
  
(3	
  ads	
  are	
  running	
  /	
  22	
  people	
  used	
  offer	
  /	
  
102	
  people	
  claimed	
  offer)	
  
	
  
$183.47	
  Spent	
  on	
  Facebook	
  Ads	
  
	
  
$3,256.30	
  Profit	
  (aner	
  coupon	
  code)	
  
Instagram	
  
Who	
  should	
  use	
  it?	
  
Image-­‐friendly	
  businesses	
  like	
  
restaurants,	
  clothes	
  and	
  
fashion,	
  food,	
  architecture,	
  
technology,	
  photographers,	
  
designers,	
  etc.	
  
	
  
What	
  to	
  share	
  
Visual	
  content,	
  including	
  
short	
  videos	
  (less	
  than	
  15	
  
seconds)	
  
	
  
Post	
  frequency	
  
Post	
  once	
  a	
  day	
  
Instagram	
  Tips
Ø Use	
  Hashtags	
  
Ø Though(ul	
  and	
  ar:s:c	
  
content	
  
Ø Try	
  a	
  photo	
  contest	
  to	
  
generate	
  leads	
  and	
  create	
  
a	
  catalog	
  of	
  great	
  images	
  
Ø Customize	
  your	
  bio	
  
Show	
  Up	
  In	
  Google	
  Search	
  
hVps://www.google.com/business/	
  
Google+	
  Page
Who	
  should	
  use	
  it?	
  
Local	
  businesses	
  
	
  
Why?	
  
Connected	
  to	
  your	
  Google	
  
My	
  Business	
  account.	
  	
  
Google	
  Adwords	
  /	
  Shopping
TwiVer
Who	
  should	
  use	
  it?	
  
Everyone	
  –	
  from	
  individuals	
  to	
  
the	
  largest	
  mul:na:onal	
  
corpora:ons	
  
	
  
What	
  to	
  share	
  
Share	
  breaking	
  news	
  and	
  
quick	
  updates,	
  promote	
  new	
  
products,	
  content	
  or	
  brand	
  
contests,	
  instant	
  feedback	
  
from	
  your	
  audience.	
  
	
  
Post	
  frequency	
  
Mul:ple	
  :mes	
  a	
  day	
  	
  
Ways	
  To	
  Use	
  TwiVer	
  
Ø Genera:ng	
  TRAFFIC	
  to	
  
your	
  website	
  
Ø BRANDING	
  your	
  company	
  
and	
  products	
  
Ø LISTENING	
  to	
  what	
  is	
  
being	
  said	
  about	
  your	
  
company	
  or	
  industry	
  
Ø PROMOTE	
  &	
  SHARE	
  your	
  
blog	
  content,	
  special	
  
offers,	
  events	
  &	
  more	
  
Ø REACH	
  new	
  people	
  daily	
  
Ø Share	
  and	
  get	
  the	
  latest	
  
NEWS	
  
Ø NETWORKING	
  with	
  
others	
  who	
  share	
  your	
  
passion	
  
Pinterest	
  Business	
  Page	
  
Who	
  should	
  use	
  it?	
  
Those	
  targe:ng	
  women	
  
ages	
  25-­‐45	
  
	
  
What	
  to	
  share	
  
High	
  quality	
  visual	
  
content,	
  how-­‐to	
  
checklists,	
  step-­‐by-­‐step	
  
guides	
  
	
  	
  
Post	
  frequency	
  
Mul:ple	
  :mes	
  a	
  day	
  
Pinterest	
  Tips	
  
  Use	
  original	
  pictures	
  to	
  
drive	
  traffic	
  
  Re-­‐Pin	
  other	
  people’s	
  
content	
  to	
  build	
  a	
  larger	
  
following	
  
  Create	
  online	
  catalogs	
  
and	
  add	
  price	
  to	
  the	
  
picture	
  
  Host	
  contests	
  –	
  ask	
  them	
  
to	
  take	
  a	
  picture	
  &	
  share	
  
it	
  to	
  win	
  
  Pin	
  special	
  offers	
  
LinkedIn	
  	
  
Who	
  should	
  use	
  it?	
  
Businesses	
  (especially	
  B2B	
  
service	
  providers),	
  Recruiters	
  
and	
  Job-­‐Seekers	
  
	
  
What	
  to	
  share	
  
Share	
  content,	
  find	
  answers,	
  
post	
  and	
  view	
  jobs,	
  make	
  
business	
  contacts	
  and	
  
establish	
  yourself	
  as	
  an	
  
industry	
  expert	
  
	
  
Post	
  frequency	
  
2-­‐4	
  :mes	
  per	
  week	
  
LinkedIn	
  Business	
  Page	
  
LinkedIn	
  Group	
  
Periscope
Who	
  should	
  use	
  it?	
  
Anyone	
  looking	
  to	
  humanize	
  
their	
  brand	
  	
  
	
  
What	
  to	
  share	
  
Behind-­‐the-­‐scenes	
  look	
  into	
  
your	
  brand,	
  host	
  a	
  live	
  Q&A,	
  
give	
  a	
  tutorial,	
  showcase	
  
new	
  products,	
  film	
  live	
  
event	
  	
  
	
  
Frequency	
  
Varies	
  	
  
Periscope	
  Tips
Ø Op:mize	
  your	
  bio	
  
Ø Create	
  a	
  :tle	
  for	
  your	
  
scope	
  
Ø Plan	
  your	
  broadcast	
  
Ø Build	
  an:cipa:on	
  
Ø Keep	
  a	
  list	
  of	
  notes	
  in	
  
front	
  of	
  you	
  
Ø Interact	
  with	
  people	
  
Ø Talk	
  as	
  if	
  you	
  are	
  talking	
  
to	
  a	
  friend	
  
Ø Give	
  value!	
  
YouTube	
  
Who	
  should	
  use	
  it?	
  
Everyone	
  	
  
	
  
What	
  to	
  share	
  
Visually	
  show	
  your	
  services,	
  
products	
  and	
  employees	
  (be	
  
unique)	
  
	
  
Post	
  frequency	
  
Monthly	
  	
  
YouTube	
  Tips	
  
  Everyone	
  Starts	
  at	
  Zero	
  
  Create	
  &	
  Customize	
  Your	
  
Channel	
  
  Make	
  Content,	
  Not	
  Ads	
  
  Become	
  the	
  Face	
  of	
  Your	
  
Business	
  
  Direct	
  People	
  to	
  Your	
  
Website	
  
  Leverage	
  YouTube	
  Videos	
  
for	
  SEO	
  
  BE	
  REAL!	
  
  TELL	
  YOUR	
  STORY!	
  
hVp://youtu.be/1OmTFB712V0	
  	
  
Customize	
  Social	
  Media	
  Plan	
  
Ø Step	
  1:	
  Choose	
  your	
  social	
  network(s)	
  
	
  
Ø Step	
  2:	
  Fill	
  out	
  your	
  profiles	
  completely	
  
	
  
Ø Step	
  3:	
  Find	
  your	
  voice	
  and	
  tone	
  
	
  
Ø Step	
  4:	
  Pick	
  your	
  pos:ng	
  strategy	
  
	
  
Ø Step	
  5:	
  Create	
  a	
  social	
  media	
  content	
  calendar	
  
	
  
Ø Step	
  6:	
  Automate,	
  engage	
  &	
  listen	
  
Step	
  1:	
  Choose	
  Your	
  Social	
  Networks	
  
Things	
  to	
  consider	
  
Step	
  2:	
  Complete	
  Profile(s)	
  
Step	
  3:	
  Find	
  Your	
  Voice	
  &	
  Tone	
  
Voice	
  is	
  the	
  mission	
  statement;	
  	
  
	
  
Tone	
  is	
  the	
  implementa:on	
  	
  
of	
  that	
  mission	
  
Step	
  4:	
  Pick	
  Your	
  Pos:ng	
  Strategy	
  
	
  
What	
  type	
  of	
  posts	
  will	
  you	
  make?	
  
	
  
	
  
How	
  many	
  :mes	
  per	
  day,	
  week,	
  month	
  will	
  you	
  post?	
  
	
  
	
  
What	
  :me	
  will	
  you	
  post?	
  
Step	
  5:	
  Social	
  Media	
  Content	
  Calendar	
  
Step	
  6:	
  Automate,	
  Engage	
  &	
  Listen	
  
Q&A	
  +	
  Follow-­‐Up	
  
hVp://on.w.me/1XhSsW2	
  

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Social Media Overview: What platforms should your business be using?

  • 1. What  pla(orms  should  your  business  be  using?  
  • 2. About  Rebecca   Ø Cer:fied  digital  business   strategist   Ø Social  media  cer:fied   professional   Ø eCommerce  expert   Ø Online  instructor   Ø Previous  adjunct  instructor   at  Kishwaukee  College  and   Heartland  College   Ø Web  development  
  • 3. Social  Media  Is  A  Tool   Networking   Events     People  who  visit   your  physical  loca:on   Think  List  Building,  capture  emails  
  • 4. Most  Popular  &  Effec:ve  
  • 5. Your  Job…Evaluate  Each  Pla(orm     What  is  the  unique  purpose  of  this  pla(orm?       Do  its  aVributes  relate  to  my  business’s  needs?       Which  target  audience  does  this  pla(orm   serve?       How  much  :me  on  this  network  is  necessary  to   have  the  best  impact?  
  • 6. Facebook   Personal  FB  Page   Business  FB  Page  
  • 7. Facebook  Personal  Profile Ø Best  chance  of  being  seen   in  News  feed     Ø Op:mize  your  About   page     Ø Keep  it  real,  be  you  and   don’t  SELL  your  products   or  services  on  your   Personal  Profile  
  • 8. Facebook  Business  Page Who  should  use  it?   Everyone!!!!  Facebook   should  be  your  “social   home”  for  your  business     What  to  share   Engaging  photos,  videos,   text     Post  frequency   At  a  minimum  1-­‐2  per  day   (Tip:  Increase  engagement   post  4-­‐6  :mes  per  day)    
  • 9. Facebook  Group Ø 3  types:  Public,  Closed,   Secret     Ø Groups  are  more  visible   in  the  news  feed     Ø Feels  like  a  Community     Ø Search  posts     Ø Store  files  
  • 10. Facebook  Adver:sing $5.00  per  ad  /  per  day   (3  ads  are  running  /  22  people  used  offer  /   102  people  claimed  offer)     $183.47  Spent  on  Facebook  Ads     $3,256.30  Profit  (aner  coupon  code)  
  • 11. Instagram   Who  should  use  it?   Image-­‐friendly  businesses  like   restaurants,  clothes  and   fashion,  food,  architecture,   technology,  photographers,   designers,  etc.     What  to  share   Visual  content,  including   short  videos  (less  than  15   seconds)     Post  frequency   Post  once  a  day  
  • 12. Instagram  Tips Ø Use  Hashtags   Ø Though(ul  and  ar:s:c   content   Ø Try  a  photo  contest  to   generate  leads  and  create   a  catalog  of  great  images   Ø Customize  your  bio  
  • 13. Show  Up  In  Google  Search  
  • 15. Google+  Page Who  should  use  it?   Local  businesses     Why?   Connected  to  your  Google   My  Business  account.    
  • 16. Google  Adwords  /  Shopping
  • 17. TwiVer Who  should  use  it?   Everyone  –  from  individuals  to   the  largest  mul:na:onal   corpora:ons     What  to  share   Share  breaking  news  and   quick  updates,  promote  new   products,  content  or  brand   contests,  instant  feedback   from  your  audience.     Post  frequency   Mul:ple  :mes  a  day    
  • 18. Ways  To  Use  TwiVer   Ø Genera:ng  TRAFFIC  to   your  website   Ø BRANDING  your  company   and  products   Ø LISTENING  to  what  is   being  said  about  your   company  or  industry   Ø PROMOTE  &  SHARE  your   blog  content,  special   offers,  events  &  more   Ø REACH  new  people  daily   Ø Share  and  get  the  latest   NEWS   Ø NETWORKING  with   others  who  share  your   passion  
  • 19. Pinterest  Business  Page   Who  should  use  it?   Those  targe:ng  women   ages  25-­‐45     What  to  share   High  quality  visual   content,  how-­‐to   checklists,  step-­‐by-­‐step   guides       Post  frequency   Mul:ple  :mes  a  day  
  • 20. Pinterest  Tips     Use  original  pictures  to   drive  traffic     Re-­‐Pin  other  people’s   content  to  build  a  larger   following     Create  online  catalogs   and  add  price  to  the   picture     Host  contests  –  ask  them   to  take  a  picture  &  share   it  to  win     Pin  special  offers  
  • 21. LinkedIn     Who  should  use  it?   Businesses  (especially  B2B   service  providers),  Recruiters   and  Job-­‐Seekers     What  to  share   Share  content,  find  answers,   post  and  view  jobs,  make   business  contacts  and   establish  yourself  as  an   industry  expert     Post  frequency   2-­‐4  :mes  per  week  
  • 24. Periscope Who  should  use  it?   Anyone  looking  to  humanize   their  brand       What  to  share   Behind-­‐the-­‐scenes  look  into   your  brand,  host  a  live  Q&A,   give  a  tutorial,  showcase   new  products,  film  live   event       Frequency   Varies    
  • 25. Periscope  Tips Ø Op:mize  your  bio   Ø Create  a  :tle  for  your   scope   Ø Plan  your  broadcast   Ø Build  an:cipa:on   Ø Keep  a  list  of  notes  in   front  of  you   Ø Interact  with  people   Ø Talk  as  if  you  are  talking   to  a  friend   Ø Give  value!  
  • 26. YouTube   Who  should  use  it?   Everyone       What  to  share   Visually  show  your  services,   products  and  employees  (be   unique)     Post  frequency   Monthly    
  • 27. YouTube  Tips     Everyone  Starts  at  Zero     Create  &  Customize  Your   Channel     Make  Content,  Not  Ads     Become  the  Face  of  Your   Business     Direct  People  to  Your   Website     Leverage  YouTube  Videos   for  SEO     BE  REAL!     TELL  YOUR  STORY!   hVp://youtu.be/1OmTFB712V0    
  • 28. Customize  Social  Media  Plan   Ø Step  1:  Choose  your  social  network(s)     Ø Step  2:  Fill  out  your  profiles  completely     Ø Step  3:  Find  your  voice  and  tone     Ø Step  4:  Pick  your  pos:ng  strategy     Ø Step  5:  Create  a  social  media  content  calendar     Ø Step  6:  Automate,  engage  &  listen  
  • 29. Step  1:  Choose  Your  Social  Networks   Things  to  consider  
  • 30. Step  2:  Complete  Profile(s)  
  • 31. Step  3:  Find  Your  Voice  &  Tone   Voice  is  the  mission  statement;       Tone  is  the  implementa:on     of  that  mission  
  • 32. Step  4:  Pick  Your  Pos:ng  Strategy     What  type  of  posts  will  you  make?       How  many  :mes  per  day,  week,  month  will  you  post?       What  :me  will  you  post?  
  • 33. Step  5:  Social  Media  Content  Calendar  
  • 34. Step  6:  Automate,  Engage  &  Listen  
  • 35. Q&A  +  Follow-­‐Up   hVp://on.w.me/1XhSsW2