Prototype & Test

1. PROTEST
Prototyping , testing & huge learning!

2. Problem statement
A passionate , driven recruiter of a
multinational organisation needs a way to
bridge the gap between ace institutions and
corporate with meaningful education that
would make graduates work-ready from day
one!

3. Idea for Prototype 1
Interactive website for newly hired resources to experience work-
life at hiring organization even before joining!
Context – what :
 A end to end interactive website depicting the culture and work life of an
organization
 A walk thro that will provide complete understanding & learning experience
Why:
 This would help fight anxiety of a new entrant and get him familiarized with
the organization
 Help understand an organization culture before joining

4. Process – how:
Every hired candidate to be given access to this website
with a username &password
The candidate to take a walkthrough of the website ;
complete all the required milestones
Walkthrough will have learning checkpoints – that will
prompt / teach organization way of work

5. Location
Website – Home page
username
Password
Location
Compan
y logo

6. WOW Features
 Create an new avatar (virtual character )for each new
hire
 Virtual walk around the campus (location)of work
 Learn virtually
 Interact with other avatars online (new as well as old
hires)
 This would be an opportunity to
 Familiarize with work facility
 Learn through interaction with other avatars
 Understand organizational values
 Learn Work etiquette
 Know your hiring company – background ; organization structure
; teams
 Learn IT specific aspects like Security; client set up ; onsite –

7. Who got involve/d
 Interviewed / tested with two stakeholders ;
 one a corporate recruiter
 A manager at a corporate – who was a new hire
in the same company few years ago

8. Feedback Grid - 1reviewer
What worked
Questions
What could be
improved
Ideas
“each associate should/ can
be tagged to virtual buddy”
“ get experienced
employees to help ppl
around”
“virtual experience with
avatar is good experience”
“college grads will love it !”
Will this kill the real life
experience?
Can be linked to social
networking sites

9. Feedback Grid – 2 reviewer
What worked
Questions
What could be
improved
Ideas
•Add security aspects involved
in a corporate environment –
that is what surprises college
gads
•Help them understand Client
aspects / onsite offshore model
•“ this will definitely bring down
anxiety of the new hires
•“It will prepare them to be more
confident of what is expected from
them “
•Make the website really vibrant
and lively

10. Idea 2 for prototyping
Entrants of corporate to spend the first one week observing
on project floors
Context – what
 “Most human behavior is learned observationally through modeling: from
observing others one forms an idea of how new behaviors are
performed, and on later occasions this coded information serves as a guide
for action." -Albert Bandura, Social Learning Theory, 1977
Why:
Harness on learn by observation
Facing the project world first and then providing them with corporate training
ensures entrants aware of what they don‟t know
This awareness builds agility to learn – later when sent to corporate training
they will know why they are learning what they are learning

11. Process – how:
Trainees to spend the first week in observation
– will be sent to project floors and would
observe(with observation pointers) people in
action
The observation pointers will help associates
motivated & look for opportunities to learn

12. Observation sheet
On an average how many emails get exchanged on a day in your
buddies inbox
What happens during a meeting?
What is an agenda?
What is the role of the meeting facilitator?
How does one log on to conference calls?
What is a Tandberg?
How does one conduct /behave on the project floor?
Who is a client?
What happens in a status meeting?
If there is an escalation, how does it get reported?

13. Contd…
What the role of a timesheet?
What are the various horizontal and verticals in the organization?
Name the 6 corporate functions groups?
Name 3 occasions when one could go to a talent manager.
What the core value drivers of this organization
What is today‟s stock prize of this organization
Name the top 3 CXO „s of the organization will their designations
How do people learn to do challenging or new stuff required for their
project?
Most positive thing you observe in the work floor
One thing that you are not comfortable in the work floor

14. Feedback Grid – 1 reviewer
What worked
Questions
What could be
improved
Ideas
“Keep it less intrusive to
project teams “
“Opportunity to clear doubts
in training that occur during
observation period”
1. “can be seen as a disturbance
/ overhead for project teams “
1. “Simulate the entire project
scenario “

15. Feedback Grid– 2 reviewer
What worked
Questions
What could be
improved
Ideas
“Can be introduced during the
training phase instead of the firs
week so that they know what to
expect on the floors and can
validate the information”
1. “Not sure how much the
project teams will cooperate
as this could disrupt daily life “
2. “When they are not allocated
to their own team “
1. “Will be an eye opener “

16. Reflections
 You become so fond of your idea pretty soon

 It is always nice to detach yourself from the
idea – I kept reminding myself to do it
 People see it from different perspectives that
help make the solution holistic
 Fantastic learning experience
 Insights on the next slide…

17. Insights
 For idea 1
 Make this as close to real life and Experienced folks to
interact
 Find out from folks who have spent a few months in the
company to understand what features would help them
 For idea 2 – observing at the floors
 Context setting before they observe the floors will play a critical
role
 Buy-in from project teams will play a critical role
 Observation week can be designed in between the training
period instead of the first week

18. Tell me and I forget. Teach me and I
remember. Involve me and I learn.
Benjamin Franklin