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2. OVER 70%of all ER, urgent care, and doctor office visits can be safely
handled over the phone.
-Wellness Council of America
Did you know?
Physician Access
4. 24/7access to doctors
• Licensed and reside in the US
• Credentialed and accredited
• Available by phone, video, or email
• Diagnose, prescribe, inform
• Service available in all 50 states (consult
only in Idaho)
• Largest telehealth network in the country
Physician Access
5. Top 9 Reasons We Visit a Doctor
Allergies
Bronchitis
Earache
Sore Throat
Pink Eye
Sinusitis
Strep Throat
Upper Respiratory Infections
Urinary Tract Infections
healthiestyou doctors address the top 9 most common reasons for a visit to
the doctor
And many more…
Physician Access
6. The Member Experience
Call healthiestyou to
Request a consultation
Provide medical history
Call is scheduled with
appropriate doctor
Doctor reviews online
patient history and
calls the member
If prescription is
required, sent via
Escript to member’s
choice of pharmacy
Doctor updates EMR
with consultation notes
Member receives
follow-up survey
The Member Experience
Physician Access
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17. healthiestyou Survey Results
AVERAGE Call back time
from a doctor
• 11 minutes • 30% under 2 minutes • Guaranteed under 3 hours
Physician Access
18. OurWellness Platform
• Designed by Dr. KellyTraver, world-renowned physician and
wellness expert
• Leverages more than eight years of research and real life
experiences of 10,000 patients
• Personalized, smarter-with-use, online health programs that
empowers people to achieve the health and happiness they deserve.
• Taps into up-to-date brain and behavior science on 12 major brain
principles
Dr. KellyTraver is a Stanford
educated physician and
formerGlobal Medical
Director for Google
Worldwide.She is also the
author of the HealthiestYou
12Week Program
book, available everywhere
books are sold.
20. How itWorks
April 11, 2014 21
VirtualCoach:
Delivers personalized feedback
based on actual behaviors
(1800-rule engine)
Personalization:
Behavioral questions enable better
customization of program based
on real user data
Weekly Action Plan:
Customized to meet specific
needs/goals
Points for Rewards:
Incentivizes users
Social MediaTools:
Harnesses the power of crowd
sourcing, collaboration, and
mutual support
Activity Log:
Enables users to input and track
their cumulative progress
Personal Library:
Updated in real time with
appropriate
lessons, exercises, etc.
Videos for this Week’s
Lessons:
Engages users, better results
with targeted video