CE+T Power Customer Training Center

Welcome to
NEW Customers Training Center
in Wandre
12/06/2016
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EQUIPMENT
THEORITICAL

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EQUIPMENT
TRAINING SYSTEMS (CABINETS & AUXILLIARIES )
PRACTICAL

Sources AC & DC
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EQUIPMENT
DC 48V DC 400V
& Loads (Re-injection)

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EQUIPMENT
PACK 400 BRAVO
PACK 200 BRAVO
BRAVO ST
CanDis Display system
NOVA 1.5kVA – A L C
PACK 20 NOVA
PACK 3 VEDA
PACK 1 VEDA
YONE REG
YONE 500 / 800 IEC
BRAVO REG (NO AC)
YONE 1500
Standalone
&
Small power
A La Carte
VEDA 500VA – A L C

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EQUIPMENT
SYSTEM BRAVO 48Vdc – 75kVA 3PH

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EQUIPMENT
SYSTEM ALTO 48Vdc – 40VA 3PH

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EQUIPMENT
SYSTEM BRAVO 225kVA
TUS system

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EQUIPMENT
System AGIL 580kVA – with SBP

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The TRAINERS
In Wandre :
Felipe PINAN DIAZ : 21 years with CE+T
Jean Louis MALPAS : 22 years with CE+T
Francis LEDOUX : 10 years with CE+T
Also
R & D engineers (Belgium/ Luxemburg / India / …)
After sales technicians from CE+T group (Belgium / India / China / USA / …)
CE+T Commercial Network throughout the World

Company introduction (Exhibitions – Schools / Political / Authorities/…)
Commercial Level 1 (Ranges & UPS)
Level 2 (Systems by sectors & per products)
Technical Level 1 (TSI / AGIL Technologies - Monitoring)
Level 2 (Use of Monitoring – Setting per applications)
Level 3 (System start up & 1st assistance)
Level 4 (VAR assistance and 1st repair)
FAQ : Technology / System / Modules
Others : Special cases (non-standard components – Special requests)
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5 KINDS OF INTERESTS

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MAIN TOOLS
 Using new Customer Training Center in Wandre

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(PETRONAS PLATFORM – Malaysia)
 Or Trainings at customer premises or End User sites
MAIN TOOLS

 « E-learning »
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MAIN TOOLS

 CE+T POWER web sites
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MAIN TOOLS

Before a training session,
 Pre-requisite tests (Level of participant per sessions)
 Target of training (« able to do this after this training session »)
 Possibility to pass a test for checking new knowledge (for
Training certificate or for being appointed as a VAR) .
 Next trainings giving extended knowledge on the
concerned matters reserved to participants already
certified in previous sessions or passing Pre-requisite tests
(certification is valid for 3 years)
General

 Training Material (cabinet or shelf) could be bought or
monthly rented (with option of purchase) .
 Demo equipment is also available with training and
assistance program
 Periodical training with contracts offering an updating
on softwars evolutions, on new development and new
options per range of products
 Information about new applications in new sectors –
new territories - new references (cases studies).

General

 E learning, with 1 or 2h sessions on specific matters
coming from F A Q files.
 For FAQ, 3 written questions on web site will be replied
in the next 5 days. (updating of FAQ files)
 Possibilities of interactive E-learning
General

General Specific by sectors of activities
Partners V A R
END
USERS
Specific
1st
Contact
Confirmed
Global
Agreement
Ref. DOC Ref. DOC Ref. DOC Ref. DOC Ref. DOC Ref. DOC Ref. DOC
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LEVELS

(What salesmen need?)
 Where to fine CE+T solution customers
 What are the CE+T Typical solutions
 What is really specific with CE+T solution, How to beat
technically the competitor
 Some typical questions for pushing our solutions
 Marketing through Specifiers / Integrators / End users
Commercial

 To be comfortable with our technologies and our
solutions => clear speech/well understood
 Scenarios
 Salesman – Purchasing Departement
 Salesman – Specifiers
 Salesman – End users
 Salesman – Engineering staff
 Salesman – Maintenance engineers
 …
 Exchange of experiences
Commercial

TECHNICAL
Innovatives Energies - NZ

1st Level (Site visit & 1st assistance)
 Watch and Understand the system
 Follow wiring diagram & control cabinet and installation
 How to collect informations (questions to be asked) for
asking our help with good view
 How to send back module with readable & efficient site
report about the behaviours of system
Technical

2nd Level (commisioning – Start up)
Simple replies to main questions of commissioning
engineer (summarize the user manual …)
Technical

3rd Level (Trouble shooting)
 Catch the right information
 Understand their meaning
 Translate in actions
 Adapt configuration file
 Introduce curing solutions to avoid same
situations in the future
 Proactive Actions in relation with surrounding &
behaviors of systems
Technical

Niveau 4 : (Integrator of CE+T systems)
Right fixations + right Cabling + tests + Repair at 1st level
Technical

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Do not hesitate to contact us for general information about Trainings
or the schedule of upcoming sessions,
http://www.cet-power.com/en/contact

CE+T Power Customer Training Center

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