CE+T Power Customer Training Center

1 353 vues

Publié le

CE+T Power has allocated 75 m2 of its Belgian headquarters to welcome its partners for specific trainings. Stay tuned with our training programme at http://eepurl.com/b16kIz

Publié dans : Périphériques & matériel
0 commentaire
1 j’aime
Statistiques
Remarques
  • Soyez le premier à commenter

Aucun téléchargement
Vues
Nombre de vues
1 353
Sur SlideShare
0
Issues des intégrations
0
Intégrations
1 053
Actions
Partages
0
Téléchargements
2
Commentaires
0
J’aime
1
Intégrations 0
Aucune incorporation

Aucune remarque pour cette diapositive

CE+T Power Customer Training Center

  1. 1. Welcome to NEW Customers Training Center in Wandre 12/06/2016 C T C W
  2. 2. C T C W
  3. 3. C T C W EQUIPMENT THEORITICAL
  4. 4. C T C W EQUIPMENT TRAINING SYSTEMS (CABINETS & AUXILLIARIES ) PRACTICAL
  5. 5. Sources AC & DC C T C W EQUIPMENT DC 48V DC 400V & Loads (Re-injection)
  6. 6. C T C W EQUIPMENT PACK 400 BRAVO PACK 200 BRAVO BRAVO ST CanDis Display system NOVA 1.5kVA – A L C PACK 20 NOVA PACK 3 VEDA PACK 1 VEDA YONE REG YONE 500 / 800 IEC BRAVO REG (NO AC) YONE 1500 Standalone & Small power A La Carte VEDA 500VA – A L C
  7. 7. C T C W EQUIPMENT SYSTEM BRAVO 48Vdc – 75kVA 3PH
  8. 8. C T C W EQUIPMENT SYSTEM ALTO 48Vdc – 40VA 3PH
  9. 9. C T C W EQUIPMENT SYSTEM BRAVO 225kVA TUS system
  10. 10. C T C W EQUIPMENT System AGIL 580kVA – with SBP
  11. 11. C T C W The TRAINERS In Wandre : Felipe PINAN DIAZ : 21 years with CE+T Jean Louis MALPAS : 22 years with CE+T Francis LEDOUX : 10 years with CE+T Also R & D engineers (Belgium/ Luxemburg / India / …) After sales technicians from CE+T group (Belgium / India / China / USA / …) CE+T Commercial Network throughout the World
  12. 12. Company introduction (Exhibitions – Schools / Political / Authorities/…) Commercial Level 1 (Ranges & UPS) Level 2 (Systems by sectors & per products) Technical Level 1 (TSI / AGIL Technologies - Monitoring) Level 2 (Use of Monitoring – Setting per applications) Level 3 (System start up & 1st assistance) Level 4 (VAR assistance and 1st repair) FAQ : Technology / System / Modules Others : Special cases (non-standard components – Special requests) C T C W 5 KINDS OF INTERESTS
  13. 13. C T C W MAIN TOOLS  Using new Customer Training Center in Wandre
  14. 14. C T C W (PETRONAS PLATFORM – Malaysia)  Or Trainings at customer premises or End User sites MAIN TOOLS
  15. 15.  « E-learning » C T C W MAIN TOOLS
  16. 16.  CE+T POWER web sites C T C W MAIN TOOLS
  17. 17. Before a training session,  Pre-requisite tests (Level of participant per sessions)  Target of training (« able to do this after this training session »)  Possibility to pass a test for checking new knowledge (for Training certificate or for being appointed as a VAR) .  Next trainings giving extended knowledge on the concerned matters reserved to participants already certified in previous sessions or passing Pre-requisite tests (certification is valid for 3 years) General
  18. 18.  Training Material (cabinet or shelf) could be bought or monthly rented (with option of purchase) .  Demo equipment is also available with training and assistance program  Periodical training with contracts offering an updating on softwars evolutions, on new development and new options per range of products  Information about new applications in new sectors – new territories - new references (cases studies).  General
  19. 19.  E learning, with 1 or 2h sessions on specific matters coming from F A Q files.  For FAQ, 3 written questions on web site will be replied in the next 5 days. (updating of FAQ files)  Possibilities of interactive E-learning General
  20. 20. General Specific by sectors of activities Partners V A R  END  USERS Specific 1st  Contact Confirmed  Global  Agreement Ref. DOC Ref. DOC Ref. DOC Ref. DOC Ref. DOC Ref. DOC Ref. DOC C T C W LEVELS
  21. 21. COMMERCIAL
  22. 22. (What salesmen need?)  Where to fine CE+T solution customers  What are the CE+T Typical solutions  What is really specific with CE+T solution, How to beat technically the competitor  Some typical questions for pushing our solutions  Marketing through Specifiers / Integrators / End users Commercial
  23. 23.  To be comfortable with our technologies and our solutions => clear speech/well understood  Scenarios  Salesman – Purchasing Departement  Salesman – Specifiers  Salesman – End users  Salesman – Engineering staff  Salesman – Maintenance engineers  …  Exchange of experiences Commercial
  24. 24. TECHNICAL Innovatives Energies - NZ
  25. 25. 1st Level (Site visit & 1st assistance)  Watch and Understand the system  Follow wiring diagram & control cabinet and installation  How to collect informations (questions to be asked) for asking our help with good view  How to send back module with readable & efficient site report about the behaviours of system Technical
  26. 26. 2nd Level (commisioning – Start up) Simple replies to main questions of commissioning engineer (summarize the user manual …) Technical
  27. 27. 3rd Level (Trouble shooting)  Catch the right information  Understand their meaning  Translate in actions  Adapt configuration file  Introduce curing solutions to avoid same situations in the future  Proactive Actions in relation with surrounding & behaviors of systems Technical
  28. 28. Niveau 4 : (Integrator of CE+T systems) Right fixations + right Cabling + tests + Repair at 1st level Technical
  29. 29. C T C W Do not hesitate to contact us for general information about Trainings or the schedule of upcoming sessions, http://www.cet-power.com/en/contact

×