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Demystifying Content Strategy

Friday, October 18, 13
“Content strategy plans for the
creation, publication, and governance
of useful, usable content.”
- Kristina Halvorson

Friday, October 18, 13
User
Content Parity
Content Portability
Content First

Friday, October 18, 13

Business
Engage
Communicate
Measure
Optimize

Technology
One System to Manage Content
Prepare Content for Future Use
outcomes
•Institutional knowledge
•Repeatable method
•Adaptable to changing context

Friday, October 18, 13
Structure first, content always.

Friday, October 18, 13
Getting There
1.Site goal
2.Message/UX hierarchy
3.Content evaluation framework
4.Page tables
5.Editorial calendar

Friday, October 18, 13
Content Evaluation Framework
Risk

Level of Effort

Utility

Advantage

Friday, October 18, 13
Page Tables
Page TItle
Priority 1 Content

The Investment
Message: Depth of Experience and Scale
Method: Long Form Copy

Long Form Copy (~ 500 words)
Headline: Implementing Years of Experience
Body Copy

Call To Action: See our properties
Assets: Property map, Text
Priority 2 Content

Related Content: Uncommon Numbers,
Testimonial, Role in LIHTC, Meet The Team,
Contact Us
Popular Links
Tools

Uncommon Numbers
2,260 Property Portfolio
24 Years Average Experience
80 Documents Analyzed
Testimonial
Long Form Copy with an attribution
Team
FirstName LastName, Title
FirstName LastName, Title

Priority 3 Content

Friday, October 18, 13

Footer and Standard Links

Contact Us
Brenda Champy
Michael Morey
Summary
–Content Strategy is a set of outcomes
•Shared understanding of goals and messages
•Repeatable method for selecting and creating content
•An ongoing process
–Structure first, content always

Friday, October 18, 13

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Demystifying Content Strategy: Part 2 of Delivering the Connected Experience