Presented Friday, October 23, 2009 at SUPECOMM 2009 by Stuart Taylor, Director, Cisco IBSG
Enterprises are increasingly relying on communications, collaboration, and the real-time flow of information to encourage innovation and enable true competitive differentiation. This is prompting higher demand for capabilities to be delivered and managed by third parties as managed services.
The rise of cloud computing, ubiquitous broadband, and the move to open platforms are promoting next-generation managed services that offer standardization, reduced costs, managed complexity, and increasing ease-of-use characteristics attractive to both large enterprises and small and medium-sized businesses.
This session will focus on the future landscape for next-generation managed services, the evolving needs and expectations of business, and the opportunity that exists for service providers.