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Strategic Executioner : Heroes rise
to manage performance

  Sandrine Bardot -
   CompensationInsider.com
  Human Assets Expansion Summit
  Dubai, May 2012
Your performance management
system is great on paper but does
not deliver the expected results
You’d like to see your organization
becoming a high performance one
Your process is not followed in the
company and employees are cynical
and disillusioned about it
You want to find a way to ensure
better performance from the
employees
The answer : make the line
managers a pivotal element of your
performance management system
Action 1 : Managers ensure focus on
the “right” things
They translate the company vision
into meaningful departmental
activities
Managers understand the vision
and strategy of the organisation
They see how their unit fits into the
bigger picture
They decide on value-adding
activities for the team that tie to the
strategy
They ensure objectives are agreed
and understood
They translate department goals
into team projects and activities
They explain how team objectives
become individual ones
They share regular updates on how
the company and unit are doing
They act as role models
Employees look at their manager to
determine what is acceptable or not
Managers set the standard for their
team
If performance is important to
managers, it will be important to
employees
Action 2 : Managers create
motivation for employees
They motivate by being positive yet
acknowledging challenges
They don’t take employees for fools
and treat them as adults
Their positive slant transforms
potential roadblocks into exciting
challenges
They motivate by listening to
concerns and providing support to
their team members
Their empathy makes employees
feel respected and taken seriously
Their active support proves to team
members that the manager cares
about them and their success
Employees can focus on delivery
when they are protected from
problems and office politics
They motivate by celebrating
success and giving recognition
This creates a positive, encouraging
atmosphere
Recognition is important for both
UAE Nationals and expat employees
Action 3 : Managers drive
performance through feedback
Feedback has a major influence on
employee performance
Positive feedback makes employees
aware of what to repeat in the
future
Constructive feedback allows
employees to take corrective action
Timely feedback is relevant and has
immediate positive effects on
performance
The education given by managers
enables employees to grow
They don’t give employees a
fish, they teach them how to fish
By investing in employee growth,
they create a win-win situation for
their team and themselves
Employees will move mountains for
a leader they love
Making managers the centre of your
performance management system is
the most effective way to improve
your organisation’s performance
Thank you !


            Sandrine Bardot

Check out my blog for free articles 3
  times a week. Compensation &
 Benefits with a Middle East flair !
 http://CompensationInsider.com

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