IAD2015: Lean&Agile Trasformation Story

1. Lean & Agile Transformation Story
Daniela Cecchinelli – IAD 2015 Brescia

3. Agile Master

4. 4

5. Transformers: CHANGE 2 WIN
Unlike old reorganization changes
the Transformers' Initiative shall drive
change from within, facilitating the
Lean Agile adoption & transition, and
supporting Scrum and Kanban teams,
as well as Communities of Practice,
in improving Neomobile business,
speediness and innovation.
We aim to Change 2gether
in order 2win the fast and
exciting innovation challenges
"
"

6. To reach our Vision, we should eliminate
the barriers and the resistance into the
company, creating opportunities by using
a Lean Change approach.
We will communicate the right
messages, give to people the answers
they expect, and create a climate of
trust, commitment and transparency
as claimed by Lean Agile Values.
CHANGE 2 WIN: Mission

7. Our Decepticons

8. Lone Nut + Coach + CTO = > Assessment + Workshop
Lone Nut
start

9. Kotter’s steps to Change

10. A
D
A
P
T
Awareness that the current approach isn’t working
Desire to change
Ability to work in a lean and agile manner
Promote early successes to build momentum
and get others to follow
Transfer the impact of agile throughout the
organization so that it sticks
ADAPTing to Agile Development

11. CEO
CTO
CFO
PEOPLE
Director
Program
Management
Exe. Director
International
Operation
Exe. Director
Transformers: who we are

12. Transformers: who we are

13. Lean Change Management
How we work

14. “We hypothesize by
<implementing this Option>
we will
<solve this problem / Insights>
which contributes to
<this experiment on our canvas>
as measured by
<this measurement> ”
How we work

15. Our Boards: Change Canvas

16. Our Boards: Experiment board

17. February March April May June July
TRAINING INCEPTION SCRUM
TRAINING INCEPTION LCM
TRAINING INCEPTION Kanban
TRAINING INCEPTION Kanban
INCEPTION SCRUM Light
Global Retrospective
Scrum
Country 1
Country 2
CoPs
What we have done: pilots

18. Global Retrospective

19. Pilot

20. August September October November December
SCRUM
Transformers
TRAINING INCEPTION
TRAINING
KanbanSupport
INCEPTION Kanban
Data & BI
AJC – Architecture - SCRUM Light
CoPs
IC_ORG
MVP
Realized
INCEPTION
Country 1 - Kanban
Country 2 - Kanban
New
Inception
TRAINING INCEPTION KanbanCountry 3
CoPs
Country 4
New REUS Teams
TRAINING INCEPTION Kanban
TRAINING INCEPTION Kanban
What we are doing: second step

21. Scaling Lean&Agile: Program, Portfolio Level
Advanced Training Upper Stream Value, Prioritization Criteria
Lean Startup
Coaching 2 in HQ, 1 in Reus Office
MVOrg
What we are doing: second step

22. 10 Offices Worldwide
260 People
70 Kanban or Scrum
26 ready for Training
53% Tech
47% Business
64% in Rome HQ
1 Scrum
10 Kanban
HQ Worldwide
Some numbers
10%
36%

23. TEAM
• we didn’t understand how to interact properly with the
coach (perhaps we were scared about the Change???)
• Few team members were not Early Adopter so, after a very
critical situation the LCC was disbanded by the Coach and
started working on the right path.
• 11-1-2 = 8 +1 (CFO)
Learning (Shu – Ha – Ri)
• Team didn’t catch the importance of study and learning
• We encountered issues in understanding how to work
following the Lean Change approach
Communication
• After few months we realized that few people in the
company really knew and understood our work and the
meaning of Change, so we organized others
communication experiments: the physical board and the
“I want you” calling.
What we have learned

24. • SCRUM team released MVP with high «quality» (product &
code)
• Jargon
• Visualization & Use of Information Radiator
• Transparency & Trust
• All company initiatives are almost consistent with the change
• People and interaction over process and tools (TFS)
• New Vision + Mission + Company Values + Working
Agreements
Success & Failure

25. • No good in marketing for Change Management
• No so good in using Lean Change Management (setting
of the wall and Board in Jira)
• Juniority at all level
• Lack of Scrum Master
• CoP Architecture
• Mindset (Fear and Resistance about Change)
Success & Failure

29. Thank you!
Questions?