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The Business of Innovation:
How to be a Successful Intrapreneur
JOIN THE CONVERSATION
@DDGinc#CDOintrapreneur
2
@DDGinc #CDOintrapreneur 3
WHO WE ARE
INDEPENDENT
ADVISOR
LARGE
CONSULTANCY
A boutique consultancy that drives top-line revenue growth through digital
transformation. We specialize in implementing new innovation methods
and practices with our clients.
@DDGinc #CDOintrapreneur 4
WHO WE SERVE
“Powerful strategic and creative thinking with a wealth of
expertise in digital”- VP, Digital Strategy & Development, IBM
}
“Marketers who not only come up with the big idea but
can also execute it flawlessly”- SVP, Citibank}
“A critical role in the thinking and execution of our brand
innovation” - SVP, The Economist}
“True innovators with a great balance of practical business
management. I sleep better knowing they are here”
- GM, NBCUniversal
}
@DDGinc #CDOintrapreneur 5
TODAY‟S WORKSHOP
“Why One Intrapreneur Is Worth A Hundred "Engaged"
Employees”
Everyone is talking about why the intrapreneur is important….
“Intrapreneurs come to the rescue”
“Should big companies give up on innovation?”
“The rise of the intrapreneur”
…but few are talking about how to do it.
}
}
}
}
@DDGinc #CDOintrapreneur 6
WHAT IS AN „INTRAPRENEUR‟?
How would you define it ?
@DDGinc #CDOintrapreneur 7
“A person within a large corporation who takes direct
responsibility for turning an idea into a profitable
finished product through assertive risk-taking and
innovation”
WHAT IS AN „INTRAPRENEUR‟?
@DDGinc #CDOintrapreneur
“A person within a large corporation who takes direct
responsibility for turning an idea into a profitable
finished product through assertive risk-taking and
innovation”
WHAT IS AN „INTRAPRENEUR‟?
8
@DDGinc #CDOintrapreneur
“A person within a large corporation who takes direct
responsibility for turning an idea into a profitable
finished product through assertive risk-taking and
innovation”
Turning Risk Taking into Profit
WHAT IS AN „INTRAPRENEUR‟?
9
@DDGinc #CDOintrapreneur 10
Executing your
vision and
measuring your
outcomes
THE “TURN”
Assessing
People,
Platforms &
Process
Segmenting your
internal audience
and developing a
unique approach
for each
The benefit for
achieving your
goals
Organizations understand that digital transformation is imperative, but face
challenges in formulating an effective plan to drive the change.
EVANGELIZE
GAUGE EVANGELIZE PROVE REWARD
The DDG Approach:
@DDGinc #CDOintrapreneur 11
THE TURN & RISK
GAUGE EVANGELIZE PROVE REWARD
Accomplishing the Turn requires numerous points of effective Risk-Taking at
each stage…
… beginning with the right mind-set.
@DDGinc #CDOintrapreneur 12
MIND-SET: WHAT DO YOU SEE A LOT OF IN THIS VIDEO?
@DDGinc #CDOintrapreneur 13
GAUGING READINESS FOR RISK
GAUGE EVANGELIZE PROVE REWARD
@DDGinc #CDOintrapreneur 14
GAUGING READINESS FOR RISK
What type of innovation environment is right for your organization?
Organizational
Readiness
LowHigh
Need for Innovation
Low High
“Just Milk the
Cash Cow”
“Our product can
always be better”
“We need to swing for
the fences”
“That‟s not what
we are about”
NEW
METHODS
NEW
PRACTICE
@DDGinc #CDOintrapreneur
GAUGING APPETITE FOR RISK
What level of relative risk is appropriate for your company
Organizational
Readiness
LowHigh
Need for Innovation
Low High
15
@DDGinc #CDOintrapreneur
GAUGING APPETITE FOR RISK
What level of relative risk is appropriate for your company
Organizational
Readiness
LowHigh
Need for Innovation
Low High
16
@DDGinc #CDOintrapreneur 17
COMMUNICATING THE IMPORTANCE OF RISK
GAUGE EVANGELIZE PROVE REWARD
@DDGinc #CDOintrapreneur
Brand Ego: Outside In vs. Inside Out
COMMUNICATING THE IMPORTANCE OF APPROPRIATE RISK
INSIDE OUT
PEERS
EMPLOYEES
EXECUTIVES
CUSTOMERS
THE STREET
COMPETITORS
OUSIDE IN
18
@DDGinc #CDOintrapreneur
Organizational
Readiness
LowHigh
Need for Innovation
Low High
19
COMMUNICATING THE IMPORTANCE OF APPROPRIATE RISK
Brand Ego: Outside In vs. Inside Out
@DDGinc #CDOintrapreneur 20
MANAGING RISK ADVERSITY OF ANTAGONISTS
GAUGE EVANGELIZE PROVE REWARD
@DDGinc #CDOintrapreneur
Friend Vs. Foe
21
How can I tell the difference?
• We’ve tried that before
• That didn’t work before
• That’s not our business
MANAGING THE RISK ADVERSITY OF ANTAGONISTS
• That’s not how we do it
• That doesn’t work here
• I don’t think “Joe”
would agree with that
@DDGinc #CDOintrapreneur
Friend Vs. Foe
22
Protagonists
• We’ve tried that before
• That didn’t work before
• That’s not our business
MANAGING THE RISK ADVERSITY OF ANTAGONISTS
• That’s not how we do it
• That doesn’t work here
• I don’t think “Joe”
would agree with that
Antagonists
@DDGinc #CDOintrapreneur 23
Better Practices for Managing
Antagonists
Collaborate to address
blockers directly
Connect early and often
Its not your opinion,
it’s the data talking
Protagonists & Antagonists
MANAGING THE RISK ADVERSITY OF ANTAGONISTS
@DDGinc #CDOintrapreneur 24
PROVING THE RISK IS WORTH IT
GAUGE EVANGELIZE PROVE REWARD
@DDGinc #CDOintrapreneur 25
PROVING THE RISK IS WORTH IT – THE INCUBATOR MODEL
If your innovation practice produces
all “sizzle” and no “steak” how will you create value?
@DDGinc #CDOintrapreneur
Business Unit
“VC”
INITIATIVE & MONEY
Innovation Dept.
“INCUBATOR”
“Startups”
Innovation Projects
Disproven
Initiatives
26
PROVING THE RISK IS WORTH IT – THE INCUBATOR MODEL
@DDGinc #CDOintrapreneur
Business Unit
“VC”
INITIATIVE & MONEY
Innovation Dept.
“INCUBATOR”
“Startups”
Innovation Projects
Disproven
Initiatives
27
PROVING THE RISK IS WORTH IT – THE INCUBATOR MODEL
NEW
INNOVATIO
N
PRACTICE
@DDGinc #CDOintrapreneur 28
PROVING THE RISK IS WORTH IT – THE INCUBATOR MODEL
How do you measure ROI in your business?
@DDGinc #CDOintrapreneur 29
IMPACT
INVESTMENT
= RETURN
INVESTMENT REQUIRED
Actual / Planned Investment $
Time, FTE, Costs Req‟d
R
Track Your Actions
Define Measurable KPI
Business Metric tied to KPIs
IMPACT SIZING
•Analyze impact for each
project
•Repeatable process
•Business impact based
decisions
PROVING THE RISK IS WORTH IT – THE INCUBATOR MODEL
@DDGinc #CDOintrapreneur 30
REWARD
GAUGE EVANGELIZE PROVE REWARD
@DDGinc #CDOintrapreneur
TURN RISK TAKING INTO REWARD
• Customer Satisfaction
• Exceeding expectations
• Employees Morale
• Leadership Praise
• Shareholder Value
• Personal reward
CUSTOMERS SELFCOMPANY
Constituencies of Reward
31
@DDGinc #CDOintrapreneur
TURN RISK TAKING INTO REWARD
Be Selfish
What position will you take after you create a
new innovation practice for your company?
Know your timeline - how long will the company
give you to succeed?
How will you be measured during this process and
what reward should be earned?
32
@DDGinc #CDOintrapreneur 33
DOES THIS VIDEO FEEL DIFFERENT NOW…
@DDGinc #CDOintrapreneur 34
RECAP – TURNING RISK TAKING INTO PROFIT
• THE TURN: Innovate on your business, not your approach to innovation
• Gauge your personal and corporate readiness level
• Have an appropriate Brand Ego and let the data speak for you
• Manage your antagonists, they are critical to your success
• Incubator Model - Establish proven & measurable processes for innovation
• Be selfish – Define your Reward at the outset, not at the end
• See the Spaces, not the Trees
@DDGinc #CDOintrapreneur
WORKSHOP
Organizational
Readiness
LowHigh
Need for Innovation
Low High
35
@DDGinc #CDOintrapreneur 36
CONTINUE THE CONVERSATION
David Gaspar
Managing Director
david@teamddg.com
Justin Tobin
Founder & President
Justin@teamddg.com
Christophe Jammet
Founder & President
Christophe@teamddg.com
Scott Singer
Managing Director
Scott@teamddg.com
Judy Simmons
Vice President
Judy@teamddg.com
Eva McCloskey
Director
Eva@teamddg.com
@DDGinc
#CDOintrapreneur
37
Appendix

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The Business of Innovation; How to be a Successful Intrapreneur

  • 1. The Business of Innovation: How to be a Successful Intrapreneur
  • 3. @DDGinc #CDOintrapreneur 3 WHO WE ARE INDEPENDENT ADVISOR LARGE CONSULTANCY A boutique consultancy that drives top-line revenue growth through digital transformation. We specialize in implementing new innovation methods and practices with our clients.
  • 4. @DDGinc #CDOintrapreneur 4 WHO WE SERVE “Powerful strategic and creative thinking with a wealth of expertise in digital”- VP, Digital Strategy & Development, IBM } “Marketers who not only come up with the big idea but can also execute it flawlessly”- SVP, Citibank} “A critical role in the thinking and execution of our brand innovation” - SVP, The Economist} “True innovators with a great balance of practical business management. I sleep better knowing they are here” - GM, NBCUniversal }
  • 5. @DDGinc #CDOintrapreneur 5 TODAY‟S WORKSHOP “Why One Intrapreneur Is Worth A Hundred "Engaged" Employees” Everyone is talking about why the intrapreneur is important…. “Intrapreneurs come to the rescue” “Should big companies give up on innovation?” “The rise of the intrapreneur” …but few are talking about how to do it. } } } }
  • 6. @DDGinc #CDOintrapreneur 6 WHAT IS AN „INTRAPRENEUR‟? How would you define it ?
  • 7. @DDGinc #CDOintrapreneur 7 “A person within a large corporation who takes direct responsibility for turning an idea into a profitable finished product through assertive risk-taking and innovation” WHAT IS AN „INTRAPRENEUR‟?
  • 8. @DDGinc #CDOintrapreneur “A person within a large corporation who takes direct responsibility for turning an idea into a profitable finished product through assertive risk-taking and innovation” WHAT IS AN „INTRAPRENEUR‟? 8
  • 9. @DDGinc #CDOintrapreneur “A person within a large corporation who takes direct responsibility for turning an idea into a profitable finished product through assertive risk-taking and innovation” Turning Risk Taking into Profit WHAT IS AN „INTRAPRENEUR‟? 9
  • 10. @DDGinc #CDOintrapreneur 10 Executing your vision and measuring your outcomes THE “TURN” Assessing People, Platforms & Process Segmenting your internal audience and developing a unique approach for each The benefit for achieving your goals Organizations understand that digital transformation is imperative, but face challenges in formulating an effective plan to drive the change. EVANGELIZE GAUGE EVANGELIZE PROVE REWARD The DDG Approach:
  • 11. @DDGinc #CDOintrapreneur 11 THE TURN & RISK GAUGE EVANGELIZE PROVE REWARD Accomplishing the Turn requires numerous points of effective Risk-Taking at each stage… … beginning with the right mind-set.
  • 12. @DDGinc #CDOintrapreneur 12 MIND-SET: WHAT DO YOU SEE A LOT OF IN THIS VIDEO?
  • 13. @DDGinc #CDOintrapreneur 13 GAUGING READINESS FOR RISK GAUGE EVANGELIZE PROVE REWARD
  • 14. @DDGinc #CDOintrapreneur 14 GAUGING READINESS FOR RISK What type of innovation environment is right for your organization? Organizational Readiness LowHigh Need for Innovation Low High “Just Milk the Cash Cow” “Our product can always be better” “We need to swing for the fences” “That‟s not what we are about” NEW METHODS NEW PRACTICE
  • 15. @DDGinc #CDOintrapreneur GAUGING APPETITE FOR RISK What level of relative risk is appropriate for your company Organizational Readiness LowHigh Need for Innovation Low High 15
  • 16. @DDGinc #CDOintrapreneur GAUGING APPETITE FOR RISK What level of relative risk is appropriate for your company Organizational Readiness LowHigh Need for Innovation Low High 16
  • 17. @DDGinc #CDOintrapreneur 17 COMMUNICATING THE IMPORTANCE OF RISK GAUGE EVANGELIZE PROVE REWARD
  • 18. @DDGinc #CDOintrapreneur Brand Ego: Outside In vs. Inside Out COMMUNICATING THE IMPORTANCE OF APPROPRIATE RISK INSIDE OUT PEERS EMPLOYEES EXECUTIVES CUSTOMERS THE STREET COMPETITORS OUSIDE IN 18
  • 19. @DDGinc #CDOintrapreneur Organizational Readiness LowHigh Need for Innovation Low High 19 COMMUNICATING THE IMPORTANCE OF APPROPRIATE RISK Brand Ego: Outside In vs. Inside Out
  • 20. @DDGinc #CDOintrapreneur 20 MANAGING RISK ADVERSITY OF ANTAGONISTS GAUGE EVANGELIZE PROVE REWARD
  • 21. @DDGinc #CDOintrapreneur Friend Vs. Foe 21 How can I tell the difference? • We’ve tried that before • That didn’t work before • That’s not our business MANAGING THE RISK ADVERSITY OF ANTAGONISTS • That’s not how we do it • That doesn’t work here • I don’t think “Joe” would agree with that
  • 22. @DDGinc #CDOintrapreneur Friend Vs. Foe 22 Protagonists • We’ve tried that before • That didn’t work before • That’s not our business MANAGING THE RISK ADVERSITY OF ANTAGONISTS • That’s not how we do it • That doesn’t work here • I don’t think “Joe” would agree with that Antagonists
  • 23. @DDGinc #CDOintrapreneur 23 Better Practices for Managing Antagonists Collaborate to address blockers directly Connect early and often Its not your opinion, it’s the data talking Protagonists & Antagonists MANAGING THE RISK ADVERSITY OF ANTAGONISTS
  • 24. @DDGinc #CDOintrapreneur 24 PROVING THE RISK IS WORTH IT GAUGE EVANGELIZE PROVE REWARD
  • 25. @DDGinc #CDOintrapreneur 25 PROVING THE RISK IS WORTH IT – THE INCUBATOR MODEL If your innovation practice produces all “sizzle” and no “steak” how will you create value?
  • 26. @DDGinc #CDOintrapreneur Business Unit “VC” INITIATIVE & MONEY Innovation Dept. “INCUBATOR” “Startups” Innovation Projects Disproven Initiatives 26 PROVING THE RISK IS WORTH IT – THE INCUBATOR MODEL
  • 27. @DDGinc #CDOintrapreneur Business Unit “VC” INITIATIVE & MONEY Innovation Dept. “INCUBATOR” “Startups” Innovation Projects Disproven Initiatives 27 PROVING THE RISK IS WORTH IT – THE INCUBATOR MODEL NEW INNOVATIO N PRACTICE
  • 28. @DDGinc #CDOintrapreneur 28 PROVING THE RISK IS WORTH IT – THE INCUBATOR MODEL How do you measure ROI in your business?
  • 29. @DDGinc #CDOintrapreneur 29 IMPACT INVESTMENT = RETURN INVESTMENT REQUIRED Actual / Planned Investment $ Time, FTE, Costs Req‟d R Track Your Actions Define Measurable KPI Business Metric tied to KPIs IMPACT SIZING •Analyze impact for each project •Repeatable process •Business impact based decisions PROVING THE RISK IS WORTH IT – THE INCUBATOR MODEL
  • 30. @DDGinc #CDOintrapreneur 30 REWARD GAUGE EVANGELIZE PROVE REWARD
  • 31. @DDGinc #CDOintrapreneur TURN RISK TAKING INTO REWARD • Customer Satisfaction • Exceeding expectations • Employees Morale • Leadership Praise • Shareholder Value • Personal reward CUSTOMERS SELFCOMPANY Constituencies of Reward 31
  • 32. @DDGinc #CDOintrapreneur TURN RISK TAKING INTO REWARD Be Selfish What position will you take after you create a new innovation practice for your company? Know your timeline - how long will the company give you to succeed? How will you be measured during this process and what reward should be earned? 32
  • 33. @DDGinc #CDOintrapreneur 33 DOES THIS VIDEO FEEL DIFFERENT NOW…
  • 34. @DDGinc #CDOintrapreneur 34 RECAP – TURNING RISK TAKING INTO PROFIT • THE TURN: Innovate on your business, not your approach to innovation • Gauge your personal and corporate readiness level • Have an appropriate Brand Ego and let the data speak for you • Manage your antagonists, they are critical to your success • Incubator Model - Establish proven & measurable processes for innovation • Be selfish – Define your Reward at the outset, not at the end • See the Spaces, not the Trees
  • 36. @DDGinc #CDOintrapreneur 36 CONTINUE THE CONVERSATION David Gaspar Managing Director david@teamddg.com Justin Tobin Founder & President Justin@teamddg.com Christophe Jammet Founder & President Christophe@teamddg.com Scott Singer Managing Director Scott@teamddg.com Judy Simmons Vice President Judy@teamddg.com Eva McCloskey Director Eva@teamddg.com @DDGinc #CDOintrapreneur

Notes de l'éditeur

  1. DDG stays until the Revenue hits the P&L