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NETWORK
NEUTRALITY
IN JAPAN
TOSHIYA JITSUZUMI
KYUSHU UNIVERSITY
2


      IP traffic explosion
      “IP traffic will grow at a
      compound annual growth
      rate (CAGR) of 32 percent
      from 2010 to 2015.”




Source: Cisco VNI (2011)
3
   Internet penetration and
   Broadbandization in Japan
       Internet Penetration              Home access
100%                                  at the end of 2010
                              78%   Narrowband
80%                                    11%

60%
                                       BWA
                                      FWA
40%
                                           cable
                                                    FTTH

20%                                          xDSL


 0%
                                              Broadband
                                                 89%
4


     Mori’s Law, not “Moore’s Law”

                                                    Daily average of download traffic speed of
                                                        broadband users in Japan (Gbps)
                                                                                                                           1,515
                                            1500                                                                      1,363
                                                                                                            1,2071,236
                                                                                                       1,101
                                            1000                                                 939
      Mr. Kiyoshi Mori                                                                     799
Former Vice Minister of MIC                                                          708
http://www.ptcj.org/committee/ptcj_1.html
                                                                               630
                                                                         540
                                                                   459
                                             500         344 391
                                                   257


                                               0
5


  Japan’s “best-effort” quality
                                               72%
Demand of customers                           69%

                                 26%
              Average             27%

                                        41%
ADSL, up to 20 Mbps                     42%

                              19%
  ADSL, 20-35 Mbps              25%

                             13%
 ADSL, over 35 Mbps            19%

                                      37%
                Cable                 36%

                                23%
  Nov. 2009     FTTH            24%
  Jan. 2011
                        0%    25%       50%   75%    100%
6


   Users are not happy

Level of satisfaction (Jan. 2011)

                         5%
                                9%
       26%

                                           Satisfied
                                     32%
                                           Little satisfied
                                           Neutral
         28%
                                           Little dissatisfied
                                           Dissatisfied
7
  Japan as No.1 ……
  ….from the bottom
                      0%   20%    40%     60%       80%     100%


JAPAN (Nov. 2009)                26%

JAPAN (Jan. 2011)                27%

    USA (average)                        51%

     USA (median)                       44%

    UK (May 2010)                       46%

Australia (2008Q4)                              66%

     Ireland (2008)                           60%
                                                          http://www.flickr.com/photos/tim_norris/2789759648/
8
Essence of the Net Neutrality
problem
                          Too much
                       demand for the
                       existing Internet
                        infrastructure


                 1. Kill “bandwidth hogs”
                 2. Motivate ISPs to invest
                 3. Control monopolistic ISPs

                      http://www.flickr.com/photos/vshioshvili/388221237/
9


In theory……

             •   Congestion fee
 Manage      •   Smart market
    IP       •   Metered rate
congestion   •   Direct subsidy



 Control     • SMP regulation
dominant     • Anti-trust law
  ISPs
10
  Uniqueness of Japan’s BB
  market
                     Structural separation required
                              by NTT Act
                                 Japan                                           U.S.


 BB ISP market        ISP                          ISP                ISP               ISP
                                      Service
            Equal treatment           -based
                                     Operators                            Service
                                                                          -based
BB access market      Access
                                                                         Operators
                     Wholesaler
                                                                                      Facility-based
                                                                                       Operators
                                                                                        (cables)
 BB access line                               Facility-based       Facility-based
wholesale market    NTT-east/west                                   Operators
                                               Operators
                                                                      (telco)

                     Local Loop Unbundling                           Local Loop Unbundling (dry copper)
                     Local loop unbundling (including fibers)
                      (dark fiber, dry copper, and line-sharing)

                      Structural Separation Telecom. Business Act
                       required by

    Non-discrimination required by Telecom. Biz. Act
11
    Uniqueness of Japan’s BB
    market
                                    Japan
                        Estimated market share in Japan                                   U.S.
                                                                                    Estimated market share in the US


 BBBB ISP market
    ISP market         29.1% ISP
                               3.8%                       ISP                    ISP
                                                                                  36.3%           ISP 44.2%
                                                                Others                                                     Others
                                              Service
                                              -based
                                             Operators                               Service
                                                                                     -based
BBBB access market
   access market              Access
                            49.1%             5.8%                                  Operators
                                                                                  36.7%                    53.9%
                             Wholesaler                    Other telcos
                                                                                                 Facility-based
                                  Powercos                                                        Operators
                                                                                                   (cables)
 BBBB access line
    access line                                      Facility-based         Facility-based
  wholesale market
wholesale market            NTT-east/west
                                 78.6%                        13.5%                 43.6%
                                                                             Operators                           53.9%
                      NTT Group                       Operators
                                                                               (telco)
                                                                            RBOCs                     Cablecos


                 0%         Local Loop Unbundling
                          20%       40%      60%           80%        100% 0%   Local Loop Unbundling (dry 60%
                                                                                    20%       40%          copper)   80%        100%
                             (dark fiber, dry copper, and line-sharing)
                                                        Cablecos
                                       Estimated market share                                 Estimated market share
                                 Structural Separation      Municipalities
                     NTT group            Power company      Cables
Source: Created on the basis of MIC (2008), FCC (2008a, 2008b), and Noam (2009) RBOC
                     Other telcos         Municipalities     Others                                     Cables        Others
Note 1: ISP shares in the US are based on revenues in 2006 (Noam, 2009), which include satellite Internet; the shares
        in other markets are based on the FCC’s line count and include fixed lines only.
Note 2: RBOCs stand for Regional Bell Operating Companies, telcos for telecommunications companies, powercos for power
12
    Uniqueness of Japan’s BB
    market
                                     Japan
                         Estimated market share in Japan                                  U.S.
                                                                                    Estimated market share in the US
                                                                          Merger guidelines of Japanese FTC
 BBBB ISP market
    ISP market         29.1% ISP
                               3.8%                      ISP             ...., when the company group after
                                                                                ISP
                                                                                  36.3%        ISP 44.2%
                                                               Others                                          Others
                                              Service                    the business combination falls under
                                              -based
                                             Operators                   either ofServicefollowing standard..., it
                                                                                       the
                                                                                      -based
BBBB access market
   access market              Access
                            49.1%             5.8%
                                                                         is normally considered that the effect
                                                                                     Operators
                                                                                  36.7%                  53.9%
                             Wholesaler                   Other telcos
                                                                         of a horizontal business combination
                 HHI = 1,289      Powercos
                                                                                               Facility-based
                                                                         may not be substantial to restrain
                                                                                                Operators
                                                                                                 (cables)
 BBBB access line
    access line    (as of March 2011) Facility-based                     competition,...
                                                                             Facility-based
  wholesale market
wholesale market            NTT-east/west
                                 78.6%         13.5%                                 43.6%
                                                                                Operators                        53.9%
                      NTT Group                       Operators
                                                                                  (telco)
                                                                               RBOCs                  Cablecos


                             Local Loop Unbundling
                                                                              (a) HHI after the business
                 0%        20%       40%      60%        80%         100% 0%        Local Loop Unbundling (dry 60%
                                                                                        20%        40%                 80%        100%
                                (dark fiber, dry copper, and line-sharing)
                                                           Cablecos           combination is notcopper) than    more
                                         Estimated market share                                   Estimated market share
                     NTT group
                                 Structural Separation
                                          Power company
                                                               Municipalities
                                                                Cables
                                                                              1,500.
                     Other telcos         Municipalities        Others        (b) ...
Source: Created on the basis of MIC (2008), FCC (2008a, 2008b), and Noam (2009) RBOC                     Cables          Others
Note 1: ISP shares in the US are based on revenues in 2006 (Noam, 2009), which include satellite Internet; the shares
        in other markets are based on the FCC’s line count and include fixed lines...
                                                                              (c) only.
Note 2: RBOCs stand for Regional Bell Operating Companies, telcos for telecommunications companies, powercos for power
13

Japan’s Net Neutrality Report
(September 2007)

We must cope with the rapidly changing Internet market
and achieve the situation that satisfies the network
neutrality.
       Principle 1

               Unrestricted Internet experience
       Principle 2

                      “Carterfone” rule
       Principle 3

        Non-discrimination and reasonable price
14


For fighting IP congestion

  IP traffic explosion

         Analyzed a list of options
         for building “scalable” networks
          or ensuring “efficient” network management
                               Fairness in Cost Sharing

            Proposed a general direction for solving the
            net neutrality problem
                In most cases, it recommended to trust
                the outcome of market competition
15


No micromanagement
16


Competition will decide
17


Co-regulation?


                                             Enforcement             Auditing
      GUIDELINE                              Mechanism              Mechanism
         FOR
    PACKET SHAPING



                                          “…., the Guideline is not legally
  Japan Internet Providers Association
Telecommunications Carriers Association
     Telecom Services Association
                                          binding, and whether to observe it or
 Japan Cable and Telecommunications
              Association                 not is at the discretion of individual
              May 2008
                                          telecommunications carriers.”
18


“Co-regulation”-like rule

                                           Japan Internet Providers Assoc.

      GUIDELINE                            Telecom. Carriers Assoc.
         FOR                               Telecom Services Assoc.
    PACKET SHAPING                         Japan Cable and Telecom. Assoc.
        What are
    reasonable packet
    shaping practices?
  Japan Internet Providers Association
Telecommunications Carriers Association
     Telecom Services Association
 Japan Cable and Telecommunications
              Association

              May 2008



                                               Voice of users
19
“No taxation without
representation”
20


Let the users be involved?
21
 Consumers’ knowledge on
 actual QoS
Is the actual download speed important
for your Internet experience?

No            Don't
2%            know
              16%
                                                      Yes, 38
                                                        %
                      Very               No, 5
                      much
     Little           54%                 3%                     Only
     28%
                                                                 know
                                                                  the
                                                                name, 9
                                                                   %

                                         Have you known what
                                         “best-effort” means?
22


  Happy overestimation
         More
         than                    More             0%   25%    50%     75% 100%
        once in                   than
        a week                  once in
          1%                    a month
                                   5%
                                                        24.5%
                                          FTTH
                                                                      61.1%
                           Several
       Never               times in
        39%                 a year
                                                             30.5%
                                          ADSL
                             24%                                     58.6%


                  Seldom                                      36.8%
                   31%                    Cable
                                                                      64.0%

How often have you measured your
                                            Actual DN speed      User estimation
actual download speed before?
23


Involvement of uninformed users
24


  Rules for “disclosure”
                                    FCC rule (Dec. 2010)
   Article 26 of TBA
When any                       1.    Transparency
telecommunications carrier     2.    No Blocking
or any person who engages
in acting as an                3.    No Unreasonable Discrimination

intermediary, agency or
agent for concluding a                                  BEREC proposal for
contract… intends to                                  Transparency (Oct. 2011)
conclude a contract, …, they                               1.     Accessibility
shall, …, explain to the                                   2.     Understandability
person an outline of the                                   3.     Meaningfulness
charges and other terms                                    4.     Comparability
and conditions for the                                     5.     Accuracy
provision of the                                           and
telecommunications                                         •    Proportionality
services.
25
Providing detail information is
not enough
26


Not everybody is perfect
• Jitsuzumi (2011) suggests that there
  is a group of people who need more
  effort and cost to be as QoS literate
  as others.

  It is not optimal and cost effective to
  make everybody equally QoS literate.

   Previous studies (Candeub &
   McCartney, 2010; Henze et al. 2010)
   showed that if detail information
   about the actual QoS is available
   for high-literate end-users, all
   end-users including low-literate
   group may be better off.
   http://farm7.static.flickr.com/6237/6301178811_9cbb30c6d3_o.jpg
                                                                     http://farm4.static.flickr.com/3033/2438910842_3faff2e1c7_o.jpg
27


“ISP Sommelier” wanted




Gérard Basset, the Best Sommelier of the World in 2010
http://www.sommeliers-international.com/Images/Articles/SI%20129/concours-MSM-4.jpg
28


Thank you for your attention.




                      Toshiya Jitsuzumi
                      Professor, Kyushu University
                       jitsuzum@en.kyushu-u.ac.jp

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Mr Jitsuzumi Kyushu Univ Net Neutrality in Japan

  • 2. 2 IP traffic explosion “IP traffic will grow at a compound annual growth rate (CAGR) of 32 percent from 2010 to 2015.” Source: Cisco VNI (2011)
  • 3. 3 Internet penetration and Broadbandization in Japan Internet Penetration Home access 100% at the end of 2010 78% Narrowband 80% 11% 60% BWA FWA 40% cable FTTH 20% xDSL 0% Broadband 89%
  • 4. 4 Mori’s Law, not “Moore’s Law” Daily average of download traffic speed of broadband users in Japan (Gbps) 1,515 1500 1,363 1,2071,236 1,101 1000 939 Mr. Kiyoshi Mori 799 Former Vice Minister of MIC 708 http://www.ptcj.org/committee/ptcj_1.html 630 540 459 500 344 391 257 0
  • 5. 5 Japan’s “best-effort” quality 72% Demand of customers 69% 26% Average 27% 41% ADSL, up to 20 Mbps 42% 19% ADSL, 20-35 Mbps 25% 13% ADSL, over 35 Mbps 19% 37% Cable 36% 23% Nov. 2009 FTTH 24% Jan. 2011 0% 25% 50% 75% 100%
  • 6. 6 Users are not happy Level of satisfaction (Jan. 2011) 5% 9% 26% Satisfied 32% Little satisfied Neutral 28% Little dissatisfied Dissatisfied
  • 7. 7 Japan as No.1 …… ….from the bottom 0% 20% 40% 60% 80% 100% JAPAN (Nov. 2009) 26% JAPAN (Jan. 2011) 27% USA (average) 51% USA (median) 44% UK (May 2010) 46% Australia (2008Q4) 66% Ireland (2008) 60% http://www.flickr.com/photos/tim_norris/2789759648/
  • 8. 8 Essence of the Net Neutrality problem Too much demand for the existing Internet infrastructure 1. Kill “bandwidth hogs” 2. Motivate ISPs to invest 3. Control monopolistic ISPs http://www.flickr.com/photos/vshioshvili/388221237/
  • 9. 9 In theory…… • Congestion fee Manage • Smart market IP • Metered rate congestion • Direct subsidy Control • SMP regulation dominant • Anti-trust law ISPs
  • 10. 10 Uniqueness of Japan’s BB market Structural separation required by NTT Act Japan U.S. BB ISP market ISP ISP ISP ISP Service Equal treatment -based Operators Service -based BB access market Access Operators Wholesaler Facility-based Operators (cables) BB access line Facility-based Facility-based wholesale market NTT-east/west Operators Operators (telco) Local Loop Unbundling Local Loop Unbundling (dry copper) Local loop unbundling (including fibers) (dark fiber, dry copper, and line-sharing) Structural Separation Telecom. Business Act required by Non-discrimination required by Telecom. Biz. Act
  • 11. 11 Uniqueness of Japan’s BB market Japan Estimated market share in Japan U.S. Estimated market share in the US BBBB ISP market ISP market 29.1% ISP 3.8% ISP ISP 36.3% ISP 44.2% Others Others Service -based Operators Service -based BBBB access market access market Access 49.1% 5.8% Operators 36.7% 53.9% Wholesaler Other telcos Facility-based Powercos Operators (cables) BBBB access line access line Facility-based Facility-based wholesale market wholesale market NTT-east/west 78.6% 13.5% 43.6% Operators 53.9% NTT Group Operators (telco) RBOCs Cablecos 0% Local Loop Unbundling 20% 40% 60% 80% 100% 0% Local Loop Unbundling (dry 60% 20% 40% copper) 80% 100% (dark fiber, dry copper, and line-sharing) Cablecos Estimated market share Estimated market share Structural Separation Municipalities NTT group Power company Cables Source: Created on the basis of MIC (2008), FCC (2008a, 2008b), and Noam (2009) RBOC Other telcos Municipalities Others Cables Others Note 1: ISP shares in the US are based on revenues in 2006 (Noam, 2009), which include satellite Internet; the shares in other markets are based on the FCC’s line count and include fixed lines only. Note 2: RBOCs stand for Regional Bell Operating Companies, telcos for telecommunications companies, powercos for power
  • 12. 12 Uniqueness of Japan’s BB market Japan Estimated market share in Japan U.S. Estimated market share in the US Merger guidelines of Japanese FTC BBBB ISP market ISP market 29.1% ISP 3.8% ISP ...., when the company group after ISP 36.3% ISP 44.2% Others Others Service the business combination falls under -based Operators either ofServicefollowing standard..., it the -based BBBB access market access market Access 49.1% 5.8% is normally considered that the effect Operators 36.7% 53.9% Wholesaler Other telcos of a horizontal business combination HHI = 1,289 Powercos Facility-based may not be substantial to restrain Operators (cables) BBBB access line access line (as of March 2011) Facility-based competition,... Facility-based wholesale market wholesale market NTT-east/west 78.6% 13.5% 43.6% Operators 53.9% NTT Group Operators (telco) RBOCs Cablecos Local Loop Unbundling (a) HHI after the business 0% 20% 40% 60% 80% 100% 0% Local Loop Unbundling (dry 60% 20% 40% 80% 100% (dark fiber, dry copper, and line-sharing) Cablecos combination is notcopper) than more Estimated market share Estimated market share NTT group Structural Separation Power company Municipalities Cables 1,500. Other telcos Municipalities Others (b) ... Source: Created on the basis of MIC (2008), FCC (2008a, 2008b), and Noam (2009) RBOC Cables Others Note 1: ISP shares in the US are based on revenues in 2006 (Noam, 2009), which include satellite Internet; the shares in other markets are based on the FCC’s line count and include fixed lines... (c) only. Note 2: RBOCs stand for Regional Bell Operating Companies, telcos for telecommunications companies, powercos for power
  • 13. 13 Japan’s Net Neutrality Report (September 2007) We must cope with the rapidly changing Internet market and achieve the situation that satisfies the network neutrality. Principle 1 Unrestricted Internet experience Principle 2 “Carterfone” rule Principle 3 Non-discrimination and reasonable price
  • 14. 14 For fighting IP congestion IP traffic explosion Analyzed a list of options for building “scalable” networks or ensuring “efficient” network management Fairness in Cost Sharing Proposed a general direction for solving the net neutrality problem In most cases, it recommended to trust the outcome of market competition
  • 17. 17 Co-regulation? Enforcement Auditing GUIDELINE Mechanism Mechanism FOR PACKET SHAPING “…., the Guideline is not legally Japan Internet Providers Association Telecommunications Carriers Association Telecom Services Association binding, and whether to observe it or Japan Cable and Telecommunications Association not is at the discretion of individual May 2008 telecommunications carriers.”
  • 18. 18 “Co-regulation”-like rule  Japan Internet Providers Assoc. GUIDELINE  Telecom. Carriers Assoc. FOR  Telecom Services Assoc. PACKET SHAPING  Japan Cable and Telecom. Assoc. What are reasonable packet shaping practices? Japan Internet Providers Association Telecommunications Carriers Association Telecom Services Association Japan Cable and Telecommunications Association May 2008 Voice of users
  • 20. 20 Let the users be involved?
  • 21. 21 Consumers’ knowledge on actual QoS Is the actual download speed important for your Internet experience? No Don't 2% know 16% Yes, 38 % Very No, 5 much Little 54% 3% Only 28% know the name, 9 % Have you known what “best-effort” means?
  • 22. 22 Happy overestimation More than More 0% 25% 50% 75% 100% once in than a week once in 1% a month 5% 24.5% FTTH 61.1% Several Never times in 39% a year 30.5% ADSL 24% 58.6% Seldom 36.8% 31% Cable 64.0% How often have you measured your Actual DN speed User estimation actual download speed before?
  • 24. 24 Rules for “disclosure” FCC rule (Dec. 2010) Article 26 of TBA When any 1. Transparency telecommunications carrier 2. No Blocking or any person who engages in acting as an 3. No Unreasonable Discrimination intermediary, agency or agent for concluding a BEREC proposal for contract… intends to Transparency (Oct. 2011) conclude a contract, …, they 1. Accessibility shall, …, explain to the 2. Understandability person an outline of the 3. Meaningfulness charges and other terms 4. Comparability and conditions for the 5. Accuracy provision of the and telecommunications • Proportionality services.
  • 26. 26 Not everybody is perfect • Jitsuzumi (2011) suggests that there is a group of people who need more effort and cost to be as QoS literate as others. It is not optimal and cost effective to make everybody equally QoS literate. Previous studies (Candeub & McCartney, 2010; Henze et al. 2010) showed that if detail information about the actual QoS is available for high-literate end-users, all end-users including low-literate group may be better off. http://farm7.static.flickr.com/6237/6301178811_9cbb30c6d3_o.jpg http://farm4.static.flickr.com/3033/2438910842_3faff2e1c7_o.jpg
  • 27. 27 “ISP Sommelier” wanted Gérard Basset, the Best Sommelier of the World in 2010 http://www.sommeliers-international.com/Images/Articles/SI%20129/concours-MSM-4.jpg
  • 28. 28 Thank you for your attention. Toshiya Jitsuzumi Professor, Kyushu University jitsuzum@en.kyushu-u.ac.jp