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Does peanut butter taste
better with purpose?
How brands can thrive
in the purpose era
Raf Weverbergh
It’s a
(multi)purpose
world out there
Purpose in Belgian media 2000 > 2021
MENTIONS
YEARS
0
200
400
600
800
1000
1200
1400
1600
1800
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
NL
Ok, some of that
purpose is “special
purpose” (SPAC)
Source: Bloomberg research
But outside Wall
Street, purpose is
about society and
not money
Belgian retail is slowly catching on (*)
64
29
17
1 0 0 0
Byron Sharp
“How brands grow”
It could be
the end of
brands.”
“
It leads to the sort
of advertising a 12-
year-old kid would
come up with in a
high school
assignment.”
“
“It’s just so easy to copy – retailers will just dominate”
Well…
Strong purpose
strengthens
brands…
35%
43%
39%
14%
18%
14%
18%
24%
35%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Brand Trust Commitment Fame
Appeal
Strong Purpose Cases Unsuccesful Purpose Cases All Non-Purpose Cases
… and marketing
campaigns
70%
61%
26%
18% 18%
5%
33% 34%
22%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Differentation Image Awareness
Distinctiveness
Strong Purpose Cases Unsuccesful Purpose Cases All Non-Purpose Cases
Porter Novelli &
Cone / Purpose
Biometrics Study
The research found that
Purpose-driven messaging
has a greater ability to
capture the physical and
emotional attention of
respondents compared to
functional narratives.”
“
Patagonia
Tony’s Chocolonely
FEEL DO
When a company leads with purpose,
consumers agree they would:
74%
Tell others to buy
products from that
company
62%
Share information
about that
company on their
social networks
14%
5% 5%
86%
95% 95%
UNIQUE
14%
5% 5%
86%
95% 95%
FEEL BETTER
5%
14%
5%
95%
86%
95%
EMOTIONAL
CONNECTION
52%
19% 14%
48%
81% 86%
TRUST
Alan Jope,
CEO Unilever
3 BELIEFS
Source: interview Davos 2019
Companies with purpose
last
Brands with purpose
grow
People with purpose
thrive
A testimonial
Our purpose-led
brands are
growing twice the
rate of the rest of
the portfolio
Source: Interview Clifford Chance
Sustainable
sourcing takes
cost out of the
business
It reduces risk
Peter Field
have some quite
unique abilities to get
people to reassess
brands and revitalise
brands, which would be
quite tough to do
without that message,”
Field adds.”
“
[CAMPAIGNS BUILT ON PURPOSE MESSAGING]
[Brand purpose] is a
great new tool for
smart brands with
the savvy to know
how to use it.”
“
• Purpose goes beyond brands
A few definitions
“an organization’s
reason for being”
The Purposeful Company
Report
“the statement of a
company’s moral
response to its
broadly definied
responsibilities”
Bartlett and Ghoshal (1994)
“producing a social
benefit over and
above the tangible
pecuniary payoff”
Thakor and Quinn (2013)
“a concrete goal or
objective that
reaches beyond
profit
maximization”
Henderson and Van den Steen
(2015)
20th century:
shareholder
capitalism
MISSION CSR
Tesla
“To accelerate the
world’s transition to
sustainable energy”
But:
Vox.com
21st century:
stakeholder
capitalism
MISSION CSR
4 dimensions
according to the
Purposeful
Company Report
Source: Meaning Inc., Gurnek Bains
EXTERNAL
“purpose is a
covenant with
customers"
INTERNAL
"it is a reciprocal,
human contract
with employees"
SOCIETAL
"mutuality of
interest between
society and firm"
MORAL
"a desire to
contribute to
human betterment"
Unilever:
“Sustainable living”
Making
sustainable living
commonplace
Always working
with integrity
Novo Nordisk:
“Defeat diabetes”
Disney:
“Happiness”
“We create
happiness by
providing the finest
in entertainment for
people of all ages,
everywhere.”
Purpose builds
stronger
relationships with
stakeholders.
Source: Peter Field
Purpose is holistic:
“Do Good”
(Patagonia)
Purpose and Survey
factors and Firm
Performance
Source: Gartenberg et al
0
0,02
0,04
0,06
0,08
0,1
0,12
0,14
-1 -5 0 1 5
Purpose-Family
high camaraderie
Purpose-Clarity
high clarity from
management
Return
on
Assets
Purpose-Clarity
Purpose- Family
• How to find your purpose?
6 types of purpose
Source: Meaning Inc., Gurnek Bains
Innovation
Global
responsibility
Human
values
Excellence
Fresh
challenge
Universalization
Purpose statement
01
WE
SEE
02
WE BELIEVE
03
WE
GIVE
04
WE
BECOME
• A word on “purposewashing”
A word on
“purposewashing”
“What about
detractors? We don’t
want to be seen as
greenwashing or
purposewashing.”
There will always be
detractors
Don’t focus on
detractors or yes-
people
Focus on impartial bystanders: how can you
be credible to them?
How will history judge you?
Richard Rumelt,
“Good Strategy,
Bad Strategy”
You will never be credible
if purpose is not truly at
the heart of your strategy
– if purpose is not the
story that your team tells
itself every day.
Thank you!

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