7. visual
Recording
Research
Artifact Collection
Methods Model Collection
Statistical Data
Observation
Participation
quantitative qualitative
Surveys Archiving Oral Histories
Group Interviews
Diaries
Adopted from: Tim Plowman, Design Research
verbal
8. Recording
Research
Artifact Collection
Methods Model Collection
Statistical Data
Observation
Participation
formative summative
Surveys Archiving Oral Histories
Group Interviews
Diaries
Adopted from: Tim Plowman, Design Research
9. Recording
Research
Artifact Collection
Methods Usability Testing
Model Collection
Participation Analytics
Statistical Data
Observation
Literature Review Questionnaires
Taxonomies
formative summative
Archiving
Heuristics Surveys
Oral Histories
Diaries
Group Interviews
10. Recording
Research
Artifact Collection
Research Tool
Methods Usability Testing
Model CollectionShare Story:
Used?
Participation Analytics
Statistical Data
Observation
Literature Review Questionnaires
Successes and Challenges:
formative summative
Archiving Related Methods:
Heuristics Surveys
Oral Histories
Diaries
Purpose/ Outcome:
Group Interviews
11. Research
Communication
Reports & Statistics Personas Design Brief Decision Matrix Post-Purchase
formative summative
Needs
Constraints
12. Traditional
Product and Service Development
Development Development
summative summative
formative formative
Deployment Deployment
marketing & sales metrics marketing & sale
13. New
Product and Service Development
Development Iteration Iteration
summative summative summative
formative formative formative
Deployment Deployment Deployment
formative & summative formative & summative formative & summative
marketing & sales metrics marketing & sales metrics marketing & sales metrics
