Future Focus successfully managed the careers of over 1200 Consultants. These Consultants fall under various IT Technical and Functional categories like ERP, CRM, Web Technologies, Open Systems, and Mainframes, etc. By virtue of being a niche-player in the IT Technical Consulting services business for almost a decade, we are able to attract & retain exceptional quality & volume of technical talent.
Over 12 years in IT Consulting has provided a very stable platform for the organization's metamorphosis from an almost pure-play IT HR service provider to the next level in value services, viz. End User Services.
11. Wide Ranging Proficiency Mainframes Client Server Web Applications Database Administrators Documentation and Technical Writing Testing Embedded Systems Call Centre Professionals System & Network administrators ERP CRM, SCM, SRM and more…
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13. FiQMS- Recruitment Management Customer Support Customer Support Need Analysis CRSS Search & Screen CVES Client RM team Interview PASS Offer ACCEPT Provisional fulfillment NO Induction / Deployment J R / BC Engagement Management Confirmed fulfillment REJECT EDC TS Relationship Exec Recruiter Relationship Exec Customer Support Talent Acquisition Selection On boarding
14. Consultant Management Process ` HR Management Career Management PF / Gratuity Payroll Leave ESI Insurance Tax Deductions nVistas Welfare Skill Development Online Self Service Assessment CSS Counseling Opportunity Identification Mentoring Reprofiling/ Growth Personnel Dept Customer Support Customer Support Business Support Agreements Background Check Time Sheets / Invs Adherence
15. FiQMS Process Focus Integrated Quality Management System (FiQMS) Reports Reviews Enhanced Service RM Report FCS BT Reports Ops Reports PS Reports PM Reports Sourcing & Screening Workforce & Attrition Perf. Rating. Mgmt. Training needs Retention
16. Large Account Governance Client Focus Exec Sponsor Exec Sponsor Program Manager Relationship Manager Resource Management Team Relationship Executive Sourcing Strategy SLA Reviews Strategic Initiatives Issue handling Process Review Improvements Requirements Handling Transactions
23. Awards & Recognition 2007: Zinnov Process Excellence Award & 2008 & 2009: D&B India’s Top IT Co’s Listing Zinnov Recognition – Best IT Talent Consulting 2008 & 2009: A Deloitte Technology Fast 500 Asia Pacific winner 2009: A NASSCOM Emerge 50 Company 2010: India Fast Growth 25 winner (A Michael Porter certified & endorsed award)
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25. Sustained Growth- Riding the New Wave END-USER SERVICES ENTERPRISE COMPUTING NETWORK SERVICES SECURITY SERVICES End user Service Desk Desk Side Services Apply Rollout and Software Distribution Imaging Services IT Asset Management Help Desk Consolidation Server Monitoring & Management Database Administration Application Monitoring Data Warehouse Management Exchange Server Migration Server & Data Center Consolidation Installation Movement & Charge of Servers Network Services: LAN / WAN / Wireless / VPN Voice-ACD / CMS / ICR Management, IVR Scripting & Management Wireless Network Implementation IVR, Internet Gateways, LAN/ WAN, MPLS- Design Implementation Security Monitoring and Management – Perimeter Security – Network Security – End point Security – Security Event Correlation Identity Management Security Infrastructure Implementation Encryption Services Designing Security Policy Framework
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