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A good practice guide

COMMUNITY ENTERPRISE
Sources
The main source for this presentation is the IPPR
North report

 Supporting Community and Social Enterprise in
            Deprived Communities

However I have adapted and updated this report to
include other information and tools based on my own
research

      Presentation by Gavin Barker
   Freelance research and project manager
              www.gavin-barker.com
Types of Community Enterprise
•   Multipurpose organisations such as
    a community centre that provide a
    range of services to a particular                       Coffee
    geographical area                                     shop with
                                                             WiFi

•   Smaller organisations operating        Creche
                                            and                            Halls for
    such as childcare providers, in       women’s                            hire
    deprived communities – also credit   workshops   Community
    unions and small co-operatives                     centre


                                               Business               Credit
                                                centre                union
Making the enterprise
leap
One of the key success factors
identified by a number of our case
studies in the research undertaken by
IPPR, was the need to make an
‘enterprise leap’ – to change from
being an organisation depending on       These don’t
voluntary support and grant aid to an    need to be
enterprise that seeks to operate on a   done in exact
                                          sequential
business basis: selling its goods and
                                            order
services as its principal means of
generating revenue.

This ‘leap’ may not be for every
community organisation. The chart
opposite highlights some of the key
factors for consideration for those
seeking to make such a leap
Carrying out an organisational review
•   Many organisations highlight an
    organisational review as a key turning
    point on their journey to becoming a
    successful enterprise and enabling them
    to fulfil their ambition. Such a review can
    be prompted by a moment of crisis or
    when a new opportunity arises which
    pushes the organisation out of its normal
    pattern of work.
•   It can also be initiated by a new
    organisation head or a foresighted group
    of directors or trustees.
•    Having a clear vision and mission that is
    widely and confidently communicated is
    also critical to success.
Useful tools for an organisational review
•    Online self –assessment: try out the
    online self-assessment tool provided
    by Knowhownonprofit, a website which
    offers a range of advice and information
    resources for the non profit sector.
     – The self-assessment tool covers eight key
       areas in your organization, among them
       Compliance, Governance, Direction,
       Finance, People, Operations and
       Networks.
     – The answers you give will generate a
       report summarising the state of your
       organisation. You don’t need to have
       completed all of the areas of the
       assessment to get a report – for example,
       you might want to focus on one area at a
       time.
     – The report then makes suggestions for
       each area of your organisation; extra
       things you might like to consider once you
       have achieved something, or advice for
       areas where you need to make
       improvements.
Being business minded
•   Be hard-headed about what your
    enterprise does and can afford to do

•   Be clear about market niche.
     – This is not just about understanding
       the community you serve
     – It is about identifying and filling a
       market niche
     – It is about good quality market
       research that gathers evidence to
       demonstrate community need and
       gaps in service


•   Be professional in marketing the           Try using the Community Star toolkit Click here
    resulting good or service                  This consists of three tools and guidance for their use,
                                               plus a report template for drawing evidence of
                                               outcomes. There are also other Outcome Star toolkits
                                               for Mental Health, Homelessness, Older Persons.
Contracts, income streams and assets
         securing a significant contract is a key catalyst to making a transition from
                   being a charitable organisation to an enterprising one
Most local authorities are moving away from
inviting applications for revenue grant aid in favour
of targeted funding which delivers their strategic
                                                          Crowd -     • Buzzbank
priorities
                                                          funding     • Crowdfunder
  •   Connect with other community enterprises to
      form consortia that can bid for public sector
      contracts
  •   Be able to back up the need you say exists
      with evidence - case studies and quotes but
      also figures and statistics – and try and align   Community
      in with the council’s strategic priorities          shares      • Communityshares.org.uk
  •   Explore crowd-funding and community shares
      as a way of raising money, as well as business
      sponsorship
  •   There is also increasing interest from local
      businesses looking for ways to include social      Community • Courses and resources
      and community enterprises as part of their        sector trading offered by Locality
      supply chain
Networks, marketing & profile
                                                    The network map for Copland
Having strong networks with other
organisations and a positive profile with key                Community Centre.
stakeholders is important for most successful
enterprises. Mixed networks with public and                What does this tell you about
private bodies can also be vital in hearing about            Copland Community centre
contracting opportunities and building consortia          compared to other community
to bid for contracts.                                              centres in the area?

For many this means taking a proactive
approach to marketing both services and the
organisation itself.

A quick start can be made by drawing up a
network map – see example opposite – and
exploring connections between different social
and community organisations in your area. Add
to this as times go on.

Digital tools and platforms are now an
indispensable part of a marketing strategy. Use
OpenlyLocal to find out what local websites or
online social networks are in your area which
you can link to. Another possibility is to create
an online profile by joining regional networks
such as the SE2 partnership.
Working with local authorities
Local authorities can play an important role in
supporting an organisation’s enterprise leap.
They can do this through a number of ways:
  •   supporting and encouraging commissioning
      with community and voluntary groups
  •   simplifying contracting and commissioning
      processes
  •   the transfer of local authority-owned assets.
  •   provision of ‘seedcorn’ grant funding in order
      to support organisations become ‘enterprise-
      ready’: short-term, low-level grant funding
      given specifically to support the transition to
      enterprise can help to catalyse change.

                               Click the image to
                               download the report

                                                        Link up with other community enterprises and
                                                        use this document as the basis of a meeting
                                                        with your local authority. Discuss with them
                                                        how they can nurture social and community
                                                        enterprise.
Toolkits and applications
• Do you want to take this presentation and amend
  or ‘mash’ it with other slides you have
• Do you want to do this with online collaborators?
• Do you want to see how this presentation can be
  combined with other toolkits ?



                   Contact me
          Email: gavinbark@gmail.com
                www.gavin-barker.com

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Community enterprise toolkit

  • 1. A good practice guide COMMUNITY ENTERPRISE
  • 2. Sources The main source for this presentation is the IPPR North report Supporting Community and Social Enterprise in Deprived Communities However I have adapted and updated this report to include other information and tools based on my own research Presentation by Gavin Barker Freelance research and project manager www.gavin-barker.com
  • 3. Types of Community Enterprise • Multipurpose organisations such as a community centre that provide a range of services to a particular Coffee geographical area shop with WiFi • Smaller organisations operating Creche and Halls for such as childcare providers, in women’s hire deprived communities – also credit workshops Community unions and small co-operatives centre Business Credit centre union
  • 4. Making the enterprise leap One of the key success factors identified by a number of our case studies in the research undertaken by IPPR, was the need to make an ‘enterprise leap’ – to change from being an organisation depending on These don’t voluntary support and grant aid to an need to be enterprise that seeks to operate on a done in exact sequential business basis: selling its goods and order services as its principal means of generating revenue. This ‘leap’ may not be for every community organisation. The chart opposite highlights some of the key factors for consideration for those seeking to make such a leap
  • 5. Carrying out an organisational review • Many organisations highlight an organisational review as a key turning point on their journey to becoming a successful enterprise and enabling them to fulfil their ambition. Such a review can be prompted by a moment of crisis or when a new opportunity arises which pushes the organisation out of its normal pattern of work. • It can also be initiated by a new organisation head or a foresighted group of directors or trustees. • Having a clear vision and mission that is widely and confidently communicated is also critical to success.
  • 6. Useful tools for an organisational review • Online self –assessment: try out the online self-assessment tool provided by Knowhownonprofit, a website which offers a range of advice and information resources for the non profit sector. – The self-assessment tool covers eight key areas in your organization, among them Compliance, Governance, Direction, Finance, People, Operations and Networks. – The answers you give will generate a report summarising the state of your organisation. You don’t need to have completed all of the areas of the assessment to get a report – for example, you might want to focus on one area at a time. – The report then makes suggestions for each area of your organisation; extra things you might like to consider once you have achieved something, or advice for areas where you need to make improvements.
  • 7. Being business minded • Be hard-headed about what your enterprise does and can afford to do • Be clear about market niche. – This is not just about understanding the community you serve – It is about identifying and filling a market niche – It is about good quality market research that gathers evidence to demonstrate community need and gaps in service • Be professional in marketing the Try using the Community Star toolkit Click here resulting good or service This consists of three tools and guidance for their use, plus a report template for drawing evidence of outcomes. There are also other Outcome Star toolkits for Mental Health, Homelessness, Older Persons.
  • 8. Contracts, income streams and assets securing a significant contract is a key catalyst to making a transition from being a charitable organisation to an enterprising one Most local authorities are moving away from inviting applications for revenue grant aid in favour of targeted funding which delivers their strategic Crowd - • Buzzbank priorities funding • Crowdfunder • Connect with other community enterprises to form consortia that can bid for public sector contracts • Be able to back up the need you say exists with evidence - case studies and quotes but also figures and statistics – and try and align Community in with the council’s strategic priorities shares • Communityshares.org.uk • Explore crowd-funding and community shares as a way of raising money, as well as business sponsorship • There is also increasing interest from local businesses looking for ways to include social Community • Courses and resources and community enterprises as part of their sector trading offered by Locality supply chain
  • 9. Networks, marketing & profile The network map for Copland Having strong networks with other organisations and a positive profile with key Community Centre. stakeholders is important for most successful enterprises. Mixed networks with public and What does this tell you about private bodies can also be vital in hearing about Copland Community centre contracting opportunities and building consortia compared to other community to bid for contracts. centres in the area? For many this means taking a proactive approach to marketing both services and the organisation itself. A quick start can be made by drawing up a network map – see example opposite – and exploring connections between different social and community organisations in your area. Add to this as times go on. Digital tools and platforms are now an indispensable part of a marketing strategy. Use OpenlyLocal to find out what local websites or online social networks are in your area which you can link to. Another possibility is to create an online profile by joining regional networks such as the SE2 partnership.
  • 10. Working with local authorities Local authorities can play an important role in supporting an organisation’s enterprise leap. They can do this through a number of ways: • supporting and encouraging commissioning with community and voluntary groups • simplifying contracting and commissioning processes • the transfer of local authority-owned assets. • provision of ‘seedcorn’ grant funding in order to support organisations become ‘enterprise- ready’: short-term, low-level grant funding given specifically to support the transition to enterprise can help to catalyse change. Click the image to download the report Link up with other community enterprises and use this document as the basis of a meeting with your local authority. Discuss with them how they can nurture social and community enterprise.
  • 11. Toolkits and applications • Do you want to take this presentation and amend or ‘mash’ it with other slides you have • Do you want to do this with online collaborators? • Do you want to see how this presentation can be combined with other toolkits ? Contact me Email: gavinbark@gmail.com www.gavin-barker.com