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#GetSocial
Meikles Hotel Friday 4th of April 2014
Joseph Bunga
Imba Group of Hotels
EATOUT
#Welcome
● Which Social Media Channels Should I use to
promote my Business
● What Tools Should I use to maintain my sanity
● How do I get other team members to participate
● Creating Engaging Posts
Getting People Talking
The Secret To Success
Passion
Find Someone who has passion for that Channel
Fun
Have Fun Doing It
GOOD
Get Good At IT
FOCUS
Allocate Time – Editorial Calendar
PUSH
The Boundaries – physically, Mentally
SERVE
Have a Purpose – Sell the Benefit NOT the
PRODUCT
SERVE / SHARE
Have a Purpose – Sell the Benefit NOT the
PRODUCT
Netiquette
IDEAS
Try out NEW Ideas – become the leader in your
sector
CREATE CONTENT
PERSIST
● Constantly re-evaluate your content – check
your engagement
CRAP
● CRITICISM – Internal & external
● Rejection
● Assholes
● Pressure
Most Popular Social Media
Channels
● Facebook
● Twitter
● Pintrest
● LinkedIn
Facebook
● Facebook is the number one network for people
all over the world to connect and share content.
● Brands use their Facebook PAGES to update
their followers/fans on deals,
● Brands can also create targetted ad campaigns
Facebook - Who's On Board
● 1.23 Billion each person spending about
15.8%of their total online time on Facebook
● Zimbabwean estimate 1.2 Million – this is what I
see when I target Zimbabwe as a country in
Facebook
Facebook - How Do I Get Started
● First of all Create a Page – NOT a person
● Your customers don't want to be “Friends” with
your brand
● Use the Image dimensions smartly
● Use an easy to learn design program to resize /
crop images to make your page look good and
consistent
Twitter
● 140 – Character Tweet Limit
● TEXT based posts are KING
● Links are often used to external sites
Twitter – Who's On Board
● Globally 650 Million Users
● Users in Zimbabwe 300 - 500K
● Twitter Users are more likely to be on their
Mobile devices – than on PC / Laptop
Twitter – HOW Do I Get Started
● Couple of things to learn :
– Hastags
– Retweets
– Mentions
– Direct Messages
● Remember that the lifespan of a tweet is really
short
● Search for Keywords to help you understand
the customer interactions
LinkedIn
● Targetting Professional
● Connecting Business with Potential Partners
● Professional Hub for Networking
● KEY industries – Tech – Self Employed
Creatives – Consultants
LinkedIn Who's On Board
● Older – Well Educated and Established users
● They spend little time online
● The mobile App has recently increased the
access times
LinkedIn How Do I Get Started
● For a FREELANCER – you can create powerful
personal profile – with lots of endorsements
● As a business set up an official Company Page
● Don'ts ***
Pinterest
● Sharing and resharing of Visual Content
● Inspiration and Ideas
● I personally use for remodelling ideas at home
Pinterest – Who's On Board
● Majority Female Users
● Excellent for Home Decorators
● Cake's
● Chefs too
Pinterest – How do I Get Started
● Setup an account
● Post frequently – Sharing Content and following
other boards
What Tools Should I Use
● Editorial Calendar – is your First Weapon
● Sprout Social
● Tweetcaster
● Basecamp
● Inkscape & Gimp
FRIDAY JOKES
● Share funny stories from work or just simple
Jokes – Images are great to create
engagement
MONDAY MOTIVATION!
● Sharing an inspirational quote
● Strive's Page – The Thriller
SPROUT SOCIAL
● Excellent for Team Collaboration
● Ability to Schedule – multiple Channels
● Discovery Mode very good for analysis
● REPORTS – great way to share progress with
customers and Management
TweetCaster
● Manage Multiple Accounts
● Mobile
Basecamp
● Project Management
● Collaboration
Inkscape & Gimp
● Inkscape – Vector Based
● Photo Editing
● Phatch Resizing images & Watermarking

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#GetSocial 2014 Presentation - Understanding Social Media Platforms - Joseph Bunga (EatOut)

  • 1. #GetSocial Meikles Hotel Friday 4th of April 2014 Joseph Bunga Imba Group of Hotels EATOUT
  • 2. #Welcome ● Which Social Media Channels Should I use to promote my Business ● What Tools Should I use to maintain my sanity ● How do I get other team members to participate ● Creating Engaging Posts
  • 4. The Secret To Success
  • 5. Passion Find Someone who has passion for that Channel
  • 8. FOCUS Allocate Time – Editorial Calendar
  • 9. PUSH The Boundaries – physically, Mentally
  • 10. SERVE Have a Purpose – Sell the Benefit NOT the PRODUCT
  • 11. SERVE / SHARE Have a Purpose – Sell the Benefit NOT the PRODUCT Netiquette
  • 12. IDEAS Try out NEW Ideas – become the leader in your sector CREATE CONTENT
  • 13. PERSIST ● Constantly re-evaluate your content – check your engagement
  • 14. CRAP ● CRITICISM – Internal & external ● Rejection ● Assholes ● Pressure
  • 15. Most Popular Social Media Channels ● Facebook ● Twitter ● Pintrest ● LinkedIn
  • 16. Facebook ● Facebook is the number one network for people all over the world to connect and share content. ● Brands use their Facebook PAGES to update their followers/fans on deals, ● Brands can also create targetted ad campaigns
  • 17. Facebook - Who's On Board ● 1.23 Billion each person spending about 15.8%of their total online time on Facebook ● Zimbabwean estimate 1.2 Million – this is what I see when I target Zimbabwe as a country in Facebook
  • 18. Facebook - How Do I Get Started ● First of all Create a Page – NOT a person ● Your customers don't want to be “Friends” with your brand ● Use the Image dimensions smartly ● Use an easy to learn design program to resize / crop images to make your page look good and consistent
  • 19. Twitter ● 140 – Character Tweet Limit ● TEXT based posts are KING ● Links are often used to external sites
  • 20. Twitter – Who's On Board ● Globally 650 Million Users ● Users in Zimbabwe 300 - 500K ● Twitter Users are more likely to be on their Mobile devices – than on PC / Laptop
  • 21. Twitter – HOW Do I Get Started ● Couple of things to learn : – Hastags – Retweets – Mentions – Direct Messages ● Remember that the lifespan of a tweet is really short ● Search for Keywords to help you understand the customer interactions
  • 22. LinkedIn ● Targetting Professional ● Connecting Business with Potential Partners ● Professional Hub for Networking ● KEY industries – Tech – Self Employed Creatives – Consultants
  • 23. LinkedIn Who's On Board ● Older – Well Educated and Established users ● They spend little time online ● The mobile App has recently increased the access times
  • 24. LinkedIn How Do I Get Started ● For a FREELANCER – you can create powerful personal profile – with lots of endorsements ● As a business set up an official Company Page ● Don'ts ***
  • 25. Pinterest ● Sharing and resharing of Visual Content ● Inspiration and Ideas ● I personally use for remodelling ideas at home
  • 26. Pinterest – Who's On Board ● Majority Female Users ● Excellent for Home Decorators ● Cake's ● Chefs too
  • 27. Pinterest – How do I Get Started ● Setup an account ● Post frequently – Sharing Content and following other boards
  • 28. What Tools Should I Use ● Editorial Calendar – is your First Weapon ● Sprout Social ● Tweetcaster ● Basecamp ● Inkscape & Gimp
  • 29. FRIDAY JOKES ● Share funny stories from work or just simple Jokes – Images are great to create engagement
  • 30. MONDAY MOTIVATION! ● Sharing an inspirational quote ● Strive's Page – The Thriller
  • 31. SPROUT SOCIAL ● Excellent for Team Collaboration ● Ability to Schedule – multiple Channels ● Discovery Mode very good for analysis ● REPORTS – great way to share progress with customers and Management
  • 32. TweetCaster ● Manage Multiple Accounts ● Mobile
  • 34. Inkscape & Gimp ● Inkscape – Vector Based ● Photo Editing ● Phatch Resizing images & Watermarking