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Fiona Carmichael, Learning & Access Officer at The Tall Ship at Riverside




How do we bring an 1896 sailing ship into
           the 21st Century?
   Onsite Interpretation- Text Panels, Printed
    Material, Interactive Boards, Activity
    Sheets, Audio Guide and reconstructed
    spaces.

   Offsite Interpretation- Learning
    Packs, Outreach talks, website and ... Social
    Media!

   Interpretive Social Media – The Captain’s Blog
captainsblogtallship.blogspot.co.uk
   Positives
    - Cost Effective
    - Onsite control by staff
    - Potential for ‘sharing’ and ‘retweets’
    - Creates a sense of community
    - Increased awareness of The Tall Ship and
    our onsite activities
    - Potential for widespread marketing to other
    countries and between other organisations
   Negatives
    - Time
    - Staff responsibilities and skills
    - Opportunities for training
    - Management understanding the value and
    potential of social media can be difficult
Find us on Facebook:
The Tall Ship at Riverside
   Started in 2010 as an experiment
   Began with around 50 followers (All family
    and friends)
   Now in 2013- 971 followers or ‘likes’ and
    growing
   Has been more successful for us than Twitter
   What works?
    - Scenery, animals and light-hearted jokes...
Find us on Facebook:
The Tall Ship at Riverside
Tweet us: @The_Tall_Ship
   Started in 2012
   240 Followers but again growing
   Expected to increase over next few weeks
    with new ‘Free Opening’ promotions
   #GlenleeGoesFree
   Twitter allows for competitions and
    promotions
   Again... Quirky tweets get more attention...
   Increase posts on both Facebook and Twitter
   Develop a dedicated ‘Learning Team’
    Facebook page and hashtag for interpretation
   Highlight potential of social media for
    museums and heritage sites to management
   Invest in staff training and time to make
    social media work for us
   Investigate potential of other social media –
    Flickr, Instagram, YouTube
Fiona Carmichael
        Learning & Access Officer
         The Tall Ship at Riverside
Fiona.carmichael@thetallship.com
                   @The_Tall_Ship

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Social media at the Tall Ship

  • 1. Fiona Carmichael, Learning & Access Officer at The Tall Ship at Riverside How do we bring an 1896 sailing ship into the 21st Century?
  • 2. Onsite Interpretation- Text Panels, Printed Material, Interactive Boards, Activity Sheets, Audio Guide and reconstructed spaces.  Offsite Interpretation- Learning Packs, Outreach talks, website and ... Social Media!  Interpretive Social Media – The Captain’s Blog
  • 3.
  • 5. Positives - Cost Effective - Onsite control by staff - Potential for ‘sharing’ and ‘retweets’ - Creates a sense of community - Increased awareness of The Tall Ship and our onsite activities - Potential for widespread marketing to other countries and between other organisations
  • 6. Negatives - Time - Staff responsibilities and skills - Opportunities for training - Management understanding the value and potential of social media can be difficult
  • 7. Find us on Facebook: The Tall Ship at Riverside
  • 8. Started in 2010 as an experiment  Began with around 50 followers (All family and friends)  Now in 2013- 971 followers or ‘likes’ and growing  Has been more successful for us than Twitter  What works? - Scenery, animals and light-hearted jokes...
  • 9. Find us on Facebook: The Tall Ship at Riverside
  • 10.
  • 11.
  • 13. Started in 2012  240 Followers but again growing  Expected to increase over next few weeks with new ‘Free Opening’ promotions  #GlenleeGoesFree  Twitter allows for competitions and promotions  Again... Quirky tweets get more attention...
  • 14.
  • 15. Increase posts on both Facebook and Twitter  Develop a dedicated ‘Learning Team’ Facebook page and hashtag for interpretation  Highlight potential of social media for museums and heritage sites to management  Invest in staff training and time to make social media work for us  Investigate potential of other social media – Flickr, Instagram, YouTube
  • 16. Fiona Carmichael Learning & Access Officer The Tall Ship at Riverside Fiona.carmichael@thetallship.com @The_Tall_Ship