We already mentioned the single “read/unread” option that is currently offered by messaging software. IMAIL works in a novel and innovative way by offering email follow-up through status progress. Thanks to this new functionality, no email is forgotten and users can assess the processing status of an email in a simple and visual way. How does it work? Emails are treated like a task that is divided in relative percentages of the total work to be done. Here is an example. After the initial reading of the email, the status is “read”. After the initial processing, the status is “pending”. If the processing is complete and an answer was sent, the status is “answered”. After the processing is over, the status is “closed”. Therefore, you always know which emails are not yet processed and require an answer. The users can modify the status of every email as it is processed. Statuses are fully customizable to better meet your needs. Status progress also enables you to know the workload associated with emails. With this software, no email is forgotten. You can easily and clearly assess how email processing progresses. Moreover, the IMAIL dashboard that appears upon signing-on offers an overview of received, processed and unprocessed emails to managers. IMAIL also provides email processing statistics. Website : www.imail.solutions