1. AudioCodes One Voice
for Lync

2. AudioCodes One Voice for Lync
One expert team for voice
professional services
One point of contact for
voice support
One source for all voice
network elements

3.  Market leader in VoIP networking Products
 Ranked #1 in low and mid density media gateways for service providers
 Ranked #3 in enterprise session border controllers
 Deployed in over than 100 countries in service provider and
enterprise networks
 Strong brand for quality & performance
 Global partnership with leading telecom players
 20 years of VoIP expertise
 Public since 1999
AudioCodes: A Brief Intro

4. Strong Global Presence
 Worldwide presence:
 Headquarters: Israel
 USA and Canada
 APAC: Singapore, Korea, China, India, Australia, Hong Kong
 EMEA: UK, France, Benelux, Germany, Russia, Italy, South Africa, Poland
 CALA: Miami, Brazil, Mexico, Argentina, Colombia
 Global Distribution Network covering more than 100 countries
 Support Centers covering all time zones
 3 Logistics Centers in North America, EMEA and APAC

5. Suite of Solutions for Microsoft UC Voice
The only vendor with complete voice solutions offering for Lync

6. Competitive Position
The only vendor with comprehensive infrastructure for Lync,
On-Premise, Hosted or Cloud based

7. Comprehensive Qualified Lync IP Phones
420HD IP-Phone 430HD IP-Phone 440HD IP-Phone
Qualified as Lync-
compatible
HD VoIP with full support for
Microsoft’s RTA codec* Full featured Boss Admin* Provisioning via Lync
Simple, secure sign-in
Lync contacts displayed on
LCD screen (440HD model)
Multilingual support
Lync presence indication
Benefit from full integration with Microsoft Unified Communications
Enhanced “Better Together”
support over Ethernet
*Available Phase 2

8. Comprehensive Qualified Lync IP Phones
 Multilingual support includes:
 English, Spanish, Portuguese, German, French, Italian, Russian, Ukrainian, Polish, Hebrew, Finnish,
Chinese, Korean
 Automatic out-of-the-box installation
 Simple secured PIN Code authentication
 Fully featured Boss Admin*
 Better Together over Ethernet
 Busy on Busy
 Graphic multi-lingual LCD display
(128 X 48)
 4 programmable soft keys
420HD 430HD 440HD
 Graphic multi-lingual LCD display
(132 X 64)
 6 multi-function keys
 12 programmable speed dial
keys
 4 programmable soft keys
 USB Headsets Support
 Graphic multi-lingual LCD display
(132 X 64)
 6 multi-function keys
 12 programmable speed dial
keys with presence monitoring
 Lync contacts with presence
displayed on dedicated LCD
screen
 4 programmable soft keys
 USB Headsets Support
*Available Phase 2

9. Complete Set of Products for All Connectivity Needs
SIP Trunking TDM Trunking
Connectivity to Local
PBX
Integration with
Non-certified
IP-PBX
SBC for connecting to SIP Trunking or existing IP-PBX
Enhanced Gateways for connecting to PSTN or existing PBX
ELIN Gateways for E911 calling
Gateways for analog phones, modems and faxes
Range of densities, high availability and redundancy options

10. Full suite of SBC & Enhanced Gateways
 AudioCodes SBCs and Enhanced Gateways offer investment protection
 Supporting gradual migration from TDM to Lync, and from PSTN to SIP Trunking using
the built-in Enterprise class Session Border Controller
Secured SIP Trunk connectivity
Lync migration support with
advanced routing features
TDM and IP-based Private
Branch Exchanges Integration
Public Switched Telephone
Networks connectivity
Connectivity for analog phones,
fax machines
Small Sites Small - Medium Sites Medium - Large Sites Large Sites
Mediant 800 Mediant 1000 Mediant 2000 Mediant 3000
SBC and Enhanced Gateway Enhanced GatewaySBC and Enhanced Gateway SBC and Enhanced Gateway
Mediant 500
SBC and Enhanced Gateway

11. New in 2014 – Large Scale SBC offering
 Large scale Session Border Controllers supporting data-center
migration and private or hosted cloud topologies
 Extending AudioCodes SBC family of SBC
 Broad, uniform, mini-branch to data center, commonly manageable
 Mediant 9000
 2,000 - 16,000 sessions
- 12,000 SRTP
 Available Q1 2014
 Software SBC
 Virtual Edition
 Server Edition
- Software only. Same capabilities as Mediant 9000 when run on similar HW spec
New - 2014

12. Pure SBC
 AudioCodes SBCs offer Scalable Solution for any Enterprise
needs
 Supporting gradual growth for Lync
 Uniform functionality across all scales, interface types and
capacities and capacity
Secured SIP Trunk connectivity
IP-based Private Branch
Exchanges Integration
Small Sites Medium - Large Sites Very Large Sites
Mediant 4000 SBC
Up to 5000 sessions
Mediant 9000 SBC
Up to 12,000 sessions
Mediant 2600 SBC
Up to 600 sessions

13. SBC Portfolio
Flexibility. Uniformity. Manageability.
Mediant 500
Mediant 2600 Mediant 4000 Mediant 9000
Mediant SEMediant VE
Mediant 800 Mediant 1000 Mediant 3000
Pure SBC
Software SBC
Hybrid SBC
All SBC/Gateways have uniform functionality
making it easy to plan and deploy

14. Configure your SBC in 5 minutes with SBC Wizard
Streamline SBC configuration with SBC Wizard
Quick step-by-step configuration for
SIP Trunk and Hosted Services
On-line, up-to-date configuration Database
for various partners (IPPBX, UCC, CC, SSW)
Covers all deployment topologies
Advanced configuration can
continue, if needed by EMS or WEB
Link: http://www.audiocodes.com/mediant-sbc-configuration-wizard
Part of AudioCodes One Voice Operations Center suite

15. Full suite of Survivable Branch Appliances (SBA)
Family of Survivable Branch Appliances that can fit any branch location and size
Small Branches Small - Medium Branches Medium - Large Branches
Mediant 800 SBA
Mediant 1000 SBA Mediant 2000 SBA
• SBA appliance with Router, access (WAN termination), PoE LAN Switch and firewall
SBA with Integrated access and data services
• RAID1, SSD , dual PS, and recovery utility to allow minimal MTTR
SBA with full resiliency
• Such as SIP Phones and Smartphones integration and recording
Advanced applications
Full modularity of Interfaces
• Advanced call routing, Call Forking and Active Directory look-up
Easy and smooth migration for Lync 2013 branch offices
• Including E911 and Emergency Location Identification Number (ELIN)
Supporting emergency calling standards

16. AudioCodes Applications for Lync
SmartTAP is a secure, stable and certified solution for Lync that enables the recording
of key business interactions.
AudioCodes' Auto Attendant is an Interactive Voice Response (IVR) system that
provides enterprises with a powerful and flexible tool to manage inbound calls and
deliver them to the intended destinations.
Available on Mediant 800/1000 SBA platforms or as a software package.
AudioCodes' Fax Server Application provides enterprises a tool to manage inbound
(Fax2Mail) and outbound (Email2Fax) Fax calls.
Available on Mediant 800/1000 SBA platforms or as a software package
AudioCodes offers a unique solution for Campus Mobility within Lync environments
through comprehensive integration with industry-leading IP DECT platforms.

17. AudioCodes Applications for Lync - SmartTAP
Main features and capabilities
 Certified call recording solution for Microsoft Lync
 No conferencing resources required
 Full support for the Microsoft RTA codec
 Remote branch survivability with buffering technology
 A simple, easy-to-use centralized management web based interface.
 Multiple call search criteria and filtering with customizable display of results
 Live call monitoring and quality management

18. AudioCodes Applications for Lync - Auto Attendant
Main features and capabilities
 Supports voice activation menus, prompts and Text to Speech
 Transfers callers to additional menus and extensions based on
caller input
 Different IVR behavior for office open, close and holidays
 Automatic Call Distribution (ACD) to agents based on Lync
presence
 Graphical User Interface for managing IVR menus and call flow
 Allows direct extension reach with minimal DID
 Remote online management of the Auto Attendant service
 Multi-Language support

19. AudioCodes Applications for Lync – Fax Server
Main features and capabilities
 Fax2Mail - Fax is received as email with PDF attachments
 Automatic Fax Detection supporting T.38 and T.30 fax protocols
 Mail2Fax - Send Faxes from the company email (Office, Home
or Mobile) with attachments (e.g. DOC, PDF, Excel, Power
Point, Images, TXT etc.
 Easy to set up - integrates with the enterprise’s Active
Directory (LDAP) and the enterprise’s mail server (SMTP)
 Scalable from a few to dozens of fax ports
 Support for corporate fax, dedicated fax number for specific
users and combined voice/fax mailbox
 Distributed or centralized Fax solution

20. AudioCodes Applications for Lync – Campus Mobility
Main features and capabilities
 Integrated with Lync presence, Active Directory
 Works in conjunction with Lync clients and IP phones
 Offers IP DECT coverage over large area with roaming and seamless
handover
 Can scale to support thousands of users
 Works in conjunction with Microsoft SBA
 Based on a certified Microsoft protocol interface
 Supports Lync security features, such as SIP over TLS and Secure RTP
 Support a variety of IP DECT systems includes:

21. AudioCodes One Voice Operations Center
A holistic suite of life-cycle management
applications for large scale cloud or
premise-based unified communications
deployments
Uniformly monitoring, managing and operating AudioCodes’ Session
Border Controllers (SBC), Media Gateways and Microsoft Survivable
Branch Appliances (SBA), Multi Service Business Router (MSBR) and IP
Phones.
New - 2014

22. Managing Lync Voice Networks
Gateways
E-SBCs
Survivable
Branch
Appliances
IP Phones
Analog
Devices
Front end
servers
Back end
SQL
server
Microsoft SCOM
Lync Voice
Administrator
Single point of
interface to Lync
Voice OAM&P
IT Administration
and Helpdesk
Manage Voice
Network alarms
SNMP
Lync
Network
Operations
center
LDAP
Topology
andQoE
CDRs
SNMP,
HTTPand
TCP
Alarms

23. Analyzer*Routing Manager*Session ExperienceElement Manager
Operations Center - Packages
* H2/2014

24. One Voice Network
Operations Center – Layered Management
WAN
Element and Network Management
Service Monitoring and Assurance
HQ
Faults & alarms
Mass operations Installations & configuration
Voice quality monitoring Service creation & routing
Performance & analysis

25. SBA Pro Connect
 A powerful tool for centralized mass installation and updates
of AudioCodes SBA deployment
 SBA PRO Connect is design to perform
 Update the SBA with the Microsoft Cumulative Update (CU)
 Upgrade the SBA to the new Lync version (from 2010 to 2013)

26. Integration with Microsoft SCOM
 SCOM plug-in to monitor the SBAs and Enhanced Gateways through Microsoft
centralized System Center Operations Manager
 AudioCodes provides a Management Pack that enables users to monitor AC
devices (Mediant 1000, 1000 MSBR, 2000, 3000) using the SCOM interface via
SNMP protocol
 Management features include the use of the discovery module, health states,
alerts and performance counters

27. Session Experience Manager
 An intelligent analysis tool to monitor the quality of Voice over IP
calls over the entire network
 Comprehensive real time network and list views with Both ad hoc
and periodic scheduling statistic reports
 Simple and intuitive graphical User Interface for quick problem
root cause analysis with in depth zoom into
specific network elements and logical links
 Real time alerts on aggregated data

28. The Voice Experts @ our Partners Service
Planning & Design
Site Survey,
Installation &
Implementation
AudioCodes
Academy
Network Voice
Readiness
Assessments
24x7 Technical
Support
12
6
39
Software
Upgrades
Remote
Monitoring
Hardware
Replacement
Global Logistics
Local Technician
Dispatch
Plan
Implement
Operate
 AudioCodes professional services are offered via our business partners
 Designed to augment technical/logistical capabilities of partners on a global reach

29. AudioCodes Solutions in Microsoft® Lync™ Server 2013
Environment - Advanced
One Expert Team for All Your Services Needs
AUDIOCODES ACADEMY - Career Development with Lync
A full suite of training to develop your technical skills for Lync deployments using AudioCodes
 Hands-on certification training
 Remote instructor led training
 Trainings by local training partners
Online Instructor Led - AudioCodes Solutions in Microsoft®
Lync™ Server 2013 Environment - Essentials & Configuration
AudioCodes Solutions in Microsoft® Lync™ Server 2013
Environment - Essentials & Configuration
Certification Training – Participants are awarded with AudioCodes professional certification
Educational Training – Participants are awarded with record of completion

30. AudioCodes One Voice for Lync
Comprehensive product and service program
Simplifying voice-enablement of Microsoft Lync
Wide product portfolio of voice network elements
Advanced support services and consulting expertise