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Skip visit dokk1 public innovation space 28. october 2015
- 1. SKIP Study Tour 2015 28. October Dokk1 Aarhus - Public Innovation Space Knud Schulz
- 2. ?But is it correct? Knud Schulz Aarhus October 2015 2
- 3. Library Transformation: Libraries – the citizen's driving force for innovation • Libraries are places where the general public can find inspiration and meet new ideas, either on their own within this public sphere, or in the company of others. • How do we sketch the future library transitioning to a space for citizens and community connections. Knud Schulz Aarhus October 2015 3
- 4. Knud Schulz • Manager of the Main Library in Aarhus • Daily work focus – transforming the Main Library to “Urban Mediaspace” – Dokk1 • Librarian and Master of Public Management • Mentor/Sponsor INELI (International Network of Emerging Library Innovators) Bill & Melinda Gates Foundation • Member of the client group Urban MediaSpace Aarhus • Global Innovation Model – Faster to Change. Chicago/Aarhus/IDEO/Gates • ksc@aarhus.dk • www.slideshare.net Knud Schulz Aarhus October 2015 apx. 28.000 m2 incl. 18.000 m2 library space
- 5. Knud Schulz Aarhus October 2015 5
- 6. Agenda • The Change • Danish Strategy • 4 space model • ’More Open Libraries’ • Integrating Citizens service • New Libraries • Prototyping Dokk1 • Co-creation with the users • Partnership programmingKnud Schulz Aarhus October 2015 6
- 7. From information that can be found anywhere To What can only be experienced at the library Space for media Space as a media On-line On site Information Meaning Facts Credibility Meeting information Meeting people Knowing Experimenting Visitors Resource person Neutrality Sensing Seriousness Sense of humour Arranged events Things that happen Ivar Moltke, Create The Change 7Knud Schulz Aarhus October 2015
- 8. The Knowledge Society • From – libraries for books/medias – industial society • to – libraries for man/human – networked/knowledge society Knud Schulz Aarhus October 2015 8
- 9. A Danish Report 2010 - A Danish Report 2010 • Danish Digital Library • A new library model for the knowledge society • Partnerships 9Knud Schulz Aarhus October 2015
- 10. The Public Library of the Knowledge Society D.Skot-Hansen C.H. Rasmussen H. Jochumsen Innovation Reckognition/Experience Empowerment Involvement/Engagement Knud Schulz Aarhus October 2015 10
- 11. The Public Library of the Knowledge Society D.Skot-Hansen C.H. Rasmussen H. Jochumsen Innovation Reckognition/Experience Knud Schulz Aarhus October 2015 11
- 12. Inspiration space • The space for meaningful experiences that is to say experiences that move us • The space should open up to the irrational, emotional and chaotic by communicating a diversion of aesthetic experiences. • This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres. • The inspiration space should make the user want to move beyond the usual choices and to come back. • The library space in itself may also be an experience and work as a stage for events and cultural arrangements. • The inspiration space especially supports realisation (cognition)/experience and innovation. Knud Schulz Aarhus October 2015 12
- 13. Knud Schulz Aarhus October 2015 13 Digital media AppearanceEvents Individual concentration
- 14. The Public Library of the Knowledge Society D.Skot-Hansen C.H. Rasmussen H. Jochumsen Reckognition/Experience Empowerment Knud Schulz Aarhus October 2015 14
- 15. Iscenesættelse 15Knud Schulz Aarhus October 2015 Oplæsning Billedbøger BogklubberBook clubs Picture book Reading aloud Staging
- 16. Learning space • Space where children, young people and adults can experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge • Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs • Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities • Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods. • Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas. • The learning space especially supports realisation (cognition)/experience and empowerment.Knud Schulz Aarhus October 2015 16
- 17. Knud Schulz Aarhus October 2015 17 Undervisnin g Kurse rUformel læringKonsulta Teaching Courses Informal learningConsultations
- 18. Knud Schulz Aarhus October 2015 18 Lektiecafé’e r Vejlednin One to one Homework cafe Guidance Training Access to knowledge
- 19. The Public Library of the Knowledge Society D.Skot-Hansen C.H. Rasmussen H. Jochumsen Empowermen Involvement/Engagement Knud Schulz Aarhus October 2015 19
- 20. Meeting space • An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves • Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary • In the meeting space both non-committal, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings • This can take place both live and on the Internet in chatgroups, blogs or other social media. • The meeting space especially supports empowerment and engagement Knud Schulz Aarhus October 2015 20
- 21. Knud Schulz Aarhus October 2015 21 MøderDiskussione rForedra g DebatterSamvær Meetings Lectures Discussions DebatesBeing together
- 22. The Public Library of the Knowledge Society D.Skot-Hansen C.H. Rasmussen H. Jochumsen Innovation Involvement/Engagement Knud Schulz Aarhus October 2015 22
- 23. Performative space • Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture • Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops • The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc. • Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves. • The performative space especially supports engagement and innovation. Knud Schulz Aarhus October 2015 23
- 24. Knud Schulz Aarhus October 2015 24 Skriveværksted er Experiment Leg og læring Workshops Writing workshops Edutainment
- 25. Knud Schulz Aarhus October 2015 25 Leg Spil Gaming Game over Playing Gaming Makerspace
- 26. Open libraries Users are allowed to: • lock into the library 24/7 • check in and out media • use internet, pc, copy/printing • study • read newspapers • arrange study circles, public meetings Knud Schulz Aarhus October 2015 26
- 27. Users are taking the control Knud Schulz Aarhus October 2015 27
- 28. Integration of citizens’ service into libraries • a big chance to be an integrated part of the reinventing of society services • brings citizens in contact with the library • brings libraries in close contact with politicians and innovators in the community Two tasks • focus on speed in developing new digital services for public administration • a big learning and marketing challenge Knud Schulz Aarhus October 2015 28
- 29. Citizens’ service • in more than 60 % of the municipalities offer citizens service through libraries – passport – driving licence – health securitycard Knud Schulz Aarhus October 2015 29
- 30. Developing community centers private, civic and public sector Knud Schulz Aarhus October 2015 30 LOCAL ARCHIVE ARKIV Archive YOUTH MEETING ROOMS ANALOGUE MEDIA SELF SERVICE LEARNING CENTER SMS BUSINESS SERVICE HOME- WORK HELP COMMUNITY CENTER CAFÉ STUDY SUPPORTJOB CORNER LIBRARY SHOP REFERENCE CONSUMER INFO NATURE GUIDE EXHIBITIONS FAMILIES Q AND A HEALTH COUNCELLING LEISURE INFO NEWS LOUNGE QUIET AREA TODDLERS/CHILDREN REA- DING TRAI- NING
- 31. Dokk1 - Citizen service in the building Knud Schulz Aarhus October 2015 31
- 32. Adaptive and innovative supporting spaces • libraries are changing from storing books to supporting citizens’ needs • innovation spaces for local communities Knud Schulz Aarhus October 2015 32
- 33. Knud Schulz Aarhus October 2015 The strategy for changing • The need for rethinking the library • The need for a fusion between physical – virtual • Develop partnerships • Focus on innovation • Get new skills into the library and promote learning in the organization • Force users to dismiss the book as library brand 33
- 34. Libraries and urban development Model of the public library in urban development Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science 34Knud Schulz Aarhus October 2015
- 35. New Libraries • Libraries are signs or symbols on development and innovation in the society • Drivers in city development • Add new stories about the towns • Arguments for new city engagements Knud Schulz Aarhus October 2015 35
- 36. Oslo • Opera, new Munch museum and the Library creates a new waterfront and brings a new identity to the city Knud Schulz Aarhus October 2015 36
- 37. Helsinki • The traffic and cultural life in midtown are reborn by creating a new art museum, concert hall and the new library Knud Schulz Aarhus October 2015 37
- 38. Birmingham • The library is located on the main street where millions of people are passing every year • The library is a symbol of the new identity of an old industrial and former innovative city (the steam engine) Knud Schulz Aarhus October 2015 38
- 39. Knud Schulz Aarhus October 2015 39 Urban Mediaspace - AarhusAarhus New Waterfront and Main Library
- 40. Mediaspace: • Main Library and Citizens’ Services: 18.000 m2/190.000 ft2 • Partners and network: 10.000 m2 /100.000 ft2 Automatic parking space: 1000 cars Two new urban harbour squares: 94.000 m2 /1.120.000 ft2 Arrival centre for light rail Uncovering of the river and secure the inner city against flood Traffic regulation App.: 390 mill US Dollars Project elements – Urban Mediaspace 40Knud Schulz Aarhus October 2015
- 41. Automatic Parking Space 1000 cars • Public floor level ’0’ • 20 leave/pickup box’ • Automatic parking done by small robots • Scanning all cars • Responding pickup app. 2 min. Knud Schulz Aarhus October 2015 41
- 42. Knud Schulz Aarhus October 2015 42 2016 2015 Client: City of Aarhus Partner: Realdania, Realdania Byg Client Advisor: Rambøll DK Architects: schmidt hammer lassen architects Co-advisers: Arkitekt Kristine Jensens Tegnestue and Alectia A/S
- 43. Libraries and urban development Model of the public library in urban development Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science 43Knud Schulz Aarhus October 2015
- 44. Process involving and co-creation with the citizens • The processes with staff and citizens are a part of the change Knud Schulz Aarhus October 2015 44
- 45. Phototyping with Staff Marie Ostergard/Dokk1/Aarhus/ Denmark 45Knud Schulz Aarhus October 2015
- 46. Prototyping with Tweens Marie Ostergard/Dokk1/Aarhus/ Denmark 46Knud Schulz Aarhus October 2015
- 47. Public consultations Knud Schulz Aarhus October 2015 47 media, families, meeting facilities, citizen’s services, CTS, acoustics, logistics, accessibility, indoor climate, administration, kitchen and cafe, wayfinding, visual identity, art, security, facades, materials, design, arrival area, AV/IT, dynamic surfaces, rental spaces, lighting, parking, concert spaces, children’s theater, etc.
- 48. Co-creation with the staff Knud Schulz Aarhus October 2015 48
- 49. Name and Visual Identity 49Knud Schulz Aarhus October 2015
- 50. 50Knud Schulz Aarhus October 2015
- 51. year Activity involvement external Internal 2005 Development of vision broad X X 2006 Development of values broad X X 2007 Competition programme broad (X) X 2008 Competition phase narrow X X 2009- 10 Building programme broad X X 2011 Project proposal medium (X) X 2012 Final project narrow X 2013- 14 Interior decoration and furnishing broad X X 2015 Furniture and IT broad X X Co-operative Design Proces Marie Ostergard/Dokk1/Aarhus/ Denmark 51Knud Schulz Aarhus October 2015
- 52. Seven Core Values • The Citizen as Key Factor • Lifelong Learning and Unity • Diversity, co-operation and network • Culture and Experience • Bridging Citizen, Technology and Knowledge • Flexible and Professional Organisation • A Sustainable Icon for Aarhus 52Knud Schulz Aarhus October 2015
- 53. Architect sketch Knud Schulz Aarhus October 2015 53
- 54. Knud Schulz Aarhus October 2015 54
- 55. 55Knud Schulz Aarhus October 2015
- 56. Knud Schulz Aarhus October 2015 56 Design principles Three Statements • Last responsible minute for decisions • Inclusion and participation • Interdisciplinary Co-operation The right team at the right time
- 57. Knud Schulz Aarhus October 2015 57
- 58. Knud Schulz Aarhus October 2015 Transformation Lab • The entrance – the former place for controlling the users • 2-300 m2 • New projects every 5-6 month • Bringing the traditional work fields of the library into the LAB • Developing new support of the users – depending on the room, the media, the connectivity and the competencies 58
- 59. Knud Schulz Aarhus October 2015 LiteratureLAB 59
- 60. Knud Schulz Aarhus October 2015 iFloor – interactivity between people • Social interactivity in the library space • User to user to staff • Interactivity depends on the body • communication through – Mobile – SMS – PC • Informal - Competition • Funny 60
- 61. Knud Schulz Aarhus October 2015 NewsLAB 61
- 62. Knud Schulz Aarhus October 2015 Robots • Eye catcher • Social interactivity • Communication inside and outside the library • Interactivity • Learning communication 62
- 63. Knud Schulz Aarhus October 2015 63
- 64. Knud Schulz Aarhus October 2015 Teknomorfose - ExhibitionLAB 64
- 65. Knud Schulz Aarhus October 2015 The Square 65
- 66. Knud Schulz Aarhus October 2015 66
- 67. Knud Schulz Aarhus October 2015 FictionLAB NewsLAB MusicLAB ExhibitionLAB DemocracyLAB The Square 67
- 68. Knud Schulz Aarhus October 2015 The library as a space – in the future? • The building supports the needs of the users • The building interacts with the surroundings and environment • The building acts adaptively • Flexibility is function 68
- 69. Libraries and urban development Model of the public library in urban development Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science 69Knud Schulz Aarhus October 2015
- 70. Facilitating relations Knud Schulz Aarhus October 2015 70
- 71. Knud Schulz Aarhus October 2015 Userdriven process • From tradition to transcendence – the users deconstruct ”old knowledge” to create new sense 71
- 72. Knud Schulz Aarhus October 2015 User driven innovation 72
- 73. Knud Schulz Aarhus October 2015 Subject Browsing - Story Surfer 73
- 74. The Vision Dokk1 • Space for co-operation • Place for dialogue, knowledge, ideas and inspiration • Open informal learning space • A unique place for children and families 74Knud Schulz Aarhus October 2015
- 75. People’s Lab
- 76. Six LabsTechLab Having a maker in residence is powerfull! Cryptoparty, soldering, brush-bots… Valdemar’s hovercraft: http://www.youtube.com/watch?v=iVi2J_9XZeA&feature=youtu.be 76Knud Schulz Aarhus October 2015
- 77. WasteLab Waste-dates, workshops, tinkering… When users become makers. Creativity comes from chaos – stop tidying! Six Labs 77Knud Schulz Aarhus October 2015
- 78. Reflections You can work with makerculture without having a makerspace! 78Knud Schulz Aarhus October 2015
- 79. Makerculture primæry adress performative spaces D.Skot-Hansen C.H. Rasmussen H. Jochumsen Innovation Reckognition/Experience Empowerment Involvement/Engagement Knud Schulz Aarhus October 2015 79 People’sLab
- 80. Making in Libraries • Contributes to activities that provide public value by stimulating the development of network, skills and innovation • Contributes to the libraries' relationship with its local community • Increases the social value of libraries, as public spaces that bridge between different communities and knowledge domains • Challenges libraries strategic and managerial capacity for innovation 80Knud Schulz Aarhus October 2015 People’s Lab
- 81. Modern library practice and strategies – means that roles constantly change
- 82. Global innovation model – faster to change • Partnership between – Global Libraries/Bill and Melinda Gates Foundation – Chicago Public Libraries – IDEO – Aarhus Public Libraries Knud Schulz Aarhus October 2015 82
- 83. Design Thinking is a mindset, and an intentional process around delivering solutions that create positive impact! 83Knud Schulz Aarhus October 2015
- 84. Download: www.designthinkingforlibraries.com 84Knud Schulz Aarhus October 2015
- 85. 85Knud Schulz Aarhus October 2015
- 86. Learn to work as a designer 86Knud Schulz Aarhus October 2015
- 87. 87Knud Schulz Aarhus October 2015
- 88. 88Knud Schulz Aarhus October 2015
- 89. DESIGN THINKING Design thinking is about accelerating innovation to create better solutions to the challenges we meet! 89Knud Schulz Aarhus October 2015
- 90. Opening June 20th 2015 Knud Schulz Aarhus October 2015 90
- 91. New ways of defining the functionality • Flexibility is the functionality • Maximize unprogrammed space • Leave the media and mediaformats as the focus point in organizing the space • Focus the human needs og sociality – use the 4 space model Knud Schulz Aarhus October 2015 91
- 92. Focus planning interior • Supporting citizens different needs • Creating different surroundings • Space for activities/programms • Continuous flexibility – avoid permanent installations • Controlling the media stock • Modern industrial furnitures no design icons Knud Schulz Aarhus October 2015 92
- 93. Interior plan • The interior planning reflects the 15 years experience from projects together with partners and users • Lots of discussions with both library professionels and other diciplines • Experiencies from DK and other countries The result is an ’interior medley’ Partners/users are the key to continuous change Knud Schulz Aarhus October 2015 93
- 94. Interior plan • The inside of Dokk1 consist of 4 different areas with no sharp limits – Citizens’ Service – Public space with info, meeting rooms, cafe, auditorium, popup/democracy area – Adult library with professionel support – Families and childrens library with professionel support • A perspective all over the services are to support the users to act on their own The interior plan was finished just 4 months before opening Knud Schulz Aarhus October 2015 94
- 95. Level 1 Reading Room Project labs Transformation Lab Study rooms Gaming Urban Offices Living Room The Corner Cafe Meeting rooms Pop-upsCitizen’s Services Small auditorium Multi purpose Rampliterature Non-fiction Music The Square Playground Democracity Information Support/librarian 95Knud Schulz Aarhus October 2015
- 96. Level 1 - adult • 4 space model – Experience – Discover – Participate – Create • Combined with a wide learning definition where learning take place in different kinds of environments • Users are active participants and the library space shall support their needs • Important users can be on their own, together with others with or without contact – inclusion factor Knud Schulz Aarhus October 2015 96 The Public Library of the Knowledge Society D.Skot-Hansen C.H. Rasmussen H. Jochumsen Innovation Reckognition/Experience Empowerment Involvement/Engagement Knud Schulz september 2014 10
- 97. Examples interior adult (1) • Urban office • Oases • Reading room • Support (learning) • Meeting space • Living room • Corner • Play Knud Schulz Aarhus October 2015 97
- 98. Examples interior adult (2) Knud Schulz Aarhus October 2015 98 • Ramp • Transformation Lab • Project Labs • Study room • Education • Meeting room • Café
- 99. Examples interior adult (3) Knud Schulz Aarhus October 2015 99 • Auditorium • The Square • ’Alone’ together • Subject zones • Reflection • Citizens’ Service • Balcony workzone
- 100. Level 2 The stage Learning Tweens makerspace Tweens lab Children’s Lab The Box Dress-up The ”rest”-room 0-3 years 4-8 years Gamer street eatingX2 Attic Families/Children The ViewRamp Cultural Capital 2017 Marie Ostergard/Dokk1/Aarhus/ Support/Librarian 100Knud Schulz Aarhus October 2015
- 101. Level 2 – Families/Children • Children are defined to 12 years incl. the limit where children want to be together with grownups. After 12 children define themself as teens/adult • Importent to design different zones where both childrens and their adults want to be together. Knud Schulz Aarhus October 2015 101
- 102. Principles for planning interior Families/Children • A space for children stimulating – Play – Experiencing – Learning Knud Schulz Aarhus October 2015 102
- 103. Examples interior Fam/child 0 - 3 years • Cushion • Castle • Reading • Breast feeding • The box • Cirkeline house • Big Lego Knud Schulz Aarhus October 2015 103
- 104. Examples interior Fam/child 4 - 8 years • Learning zone • Stage • Dress up • 3D globe • Childrens lab • Eating zone • Reading caves • Experience rampKnud Schulz Aarhus October 2015 104
- 105. Examples interior Fam/child 9 – 12 years • Tweens zone • Interaktive floor • Makerspace • Tweens lab • Learning zone • Gaming street • Auditorium Knud Schulz Aarhus October 2015 105
- 106. +++ a playground on level ’1’ Knud Schulz Aarhus October 2015 106
- 107. Staff support in Dokk1 • Reception • Citizens Service • Library - adult support • Library – Family and Children 107Knud Schulz Aarhus October 2015
- 108. Opening hours Dokk1 • Monday – Friday 8 – 10 am open excl. specialist support 10 – 7 pm incl. specialist support 7 – 9 pm open supported by security staff 9 – 10 pm open meetingspace and café • Saturday and Sunday 10 – 4 pm incl. specialist support Knud Schulz Aarhus October 2015 108
- 109. Partnership • A strategi for constant change • Renewing the user engagement and ownership • In-flow of competencies to the library • A community strategy • Political legitimacy Knud Schulz Aarhus October 2015 109
- 110. Mapping the network Partnership clusters Knud Schulz Aarhus October 2015 Examples Strategic Partnerships 110
- 111. Partner proces Knud Schulz Aarhus October 2015 111
- 112. Foundation of partnership strategy - A partnership strategy that allows us to be pro-active - Reasons to say no - Branding - Clearer communication with potential partners - Focused partnership work inside organisation Knud Schulz Aarhus October 2015 112
- 113. Corner stones of partnerships in Dokk1 - Learning - Stories - Democracity - Community space - The Aarhus Cohorte - Families and Children (experience,play,learning)Knud Schulz Aarhus October 2015 113
- 114. Benefit - Citizens – more programmes and services, quality, diversity, target oriented - Partners – communication, accessibility, numbers, outreach - Library – focused outreach, new services, new developments, branding, focused communication to usersKnud Schulz Aarhus October 2015 114
- 115. Users are taking the control Knud Schulz Aarhus October 2015 115
- 116. Summing up • Merge technology, space and competencies • Involve the users in the innovation • Make partnerships competencies and a broader ownership of the library • Tell new stories about the library brand Knud Schulz Aarhus October 2015 116
- 117. Knud Schulz Aarhus October 2015 117