It is widely known that a business can save up to 50% in OPEX/CAPEX by moving to a Hosted Unified Communication solution. What is not commonly discussed are all the additional savings a company will realize as the direct result of Hosted UC productivity, mobility and collaboration. David Byrd, ANPI CMO, presents the facts and figures associated with these and other benefits that show how much more a company can save when making the switch. And how you can use this information to accelerate closing the sale.
2. Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Using Monetization to Sell Hosted UC
• David Byrd, CMO, ANPI
• ANPI News
• Q&A
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3. Confidential and Proprietary. Subject to Non-Disclosure Agreement.
David Byrd, Chief Marketing Officer, leads marketing
programs for Carriers, SMBs and Enterprises .
• Prior to joining the company, David was chief marketing
officer and executive vice president of sales at Broadvox
where he built a nationally recognized channel partner
program and award winning SIP product offering.
• Preceding his five years of service to Broadvox, David
served as vice president of channels and alliances for
Telcordia. As director of eBusiness development with i2
Technologies, he developed major partnerships with many
of the leaders in Internet eCommerce and supply chain
management. As chief executive officer of Planet Hollywood
Online, David partnered with Planet Hollywood using early
Internet technologies to pioneer a branded entertainment
and eCommerce website company.
• Over the course of his telecom career, David has also held
executive positions with Hewlett-Packard, Sprint
and Ericsson.
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4. Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Multiple communication modalities
• Different interfaces and technologies
• Lack of integration
• Often heavy end-user CAPEX, inevitable technological obsolescence
5. Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Increase Productivity Enable Mobility
Increase
Collaboration
Achieve Business
Continuity
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Eliminate/Reduce
Capital Expenditures
Avoid Technology
Obsolescence
6. Confidential and Proprietary. Subject to Non-Disclosure Agreement.
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With Integrated Messaging
• Reach the right
people quickly
• Contact using a
single number
• Establish ad hoc
audio, web and
video conferences
• Leverage mobile
devices
7. Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Smartphones now make up 61%
of cell phone users; 35% of the
population have tablets.
• Only 20% of Smartphone usage
in the US is for making phone
calls; only 10% in Europe.
• The lack of UC capabilities for
remote workers results in a
“productivity gap” between
mobile and onsite workers with a
productivity loss of 2.5 hours per
week per employee
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Integrated Mobility
• Mobile Client
• Chat
• Presence
• Desktop Sharing
• Call Handling
• Audio/Web/Video Collaboration
• Outlook Integration
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• Audio Conferencing
• Web Meeting
• Video Conferencing
• Desktop Sharing
54% of organizations saved up to 20 minutes per employee daily
by escalating IM chats into phone calls.
50% of organizations saved up to 20 minutes per employee daily
by escalating IM chats into Web conferences
• Mobile Client
• Chat
• Presence
• Call Handling
• Outlook Integration
9. Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• By moving to hosted , Companies were able to
reduce their 3-year TCO by 54%. – IDC
• IT maintenance is around 80% of total IT
expenditure, thus the shift to hosted. – Gartner
• Hosted can make the difference between an
organization being 20% efficient and being 80%
efficient. – Diversity Limited
• CAPEX per employee for premises-based UC
ranges from $550 to $900 depending upon business
size, with SMBs spending the most and enterprises
the least. – Phone Wire
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10. Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Hosted communications allows businesses to
avoid wasting money:
• As much as 20% of money spent on upgrades
is wasted – Hopkins and Keller
• 71% of such projects did not meet the users’
expectations – Standish Group
Cost Elements
• IP PBX with UC features cost between
$500 to $900 per employee
• Upgrade cost is 40% to 60% of the initial
purchase price
• Two upgrades required over the life of the PBX
11. Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• 50% of SMBs admit to not having Business Continuity or Disaster
Recovery plans in place with only 28% having a plan in place
• 70% of small firms that experience a major data loss go out of
business within a year. — Strategic Research Corp and DTI/PWC
• 43% of businesses that experience a disaster and have no
emergency plan never reopen; of those that do reopen, only 29%
exceed two years. —The Hartford Financial Services Group
• 46% of businesses stated employees could not access the
necessary company resources to do their jobs during an outage.
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15. Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• For all new ANPI customers, FREE Polycom VVX
phones or FREE 90-Day Service.
• Free Phones: Top of the line Polycom VVX phones with
every new order of 10+ lines and a 3-year agreement.
• VIPrecision Seat: Receive the VVX 300
• VIProfessional Seat: Receive the VVX 400
• VIPremier Seat: Receive the VVX 500
• Free Service: No cost for 90-Days of service for every
new order of 10+ lines and a 3-year agreement.
• Includes all seats and add-ons purchased (does not
include usage fees)
• A prepayment equal to one (1) month’s MRC is required
upon execution of the contract and will be applied to the
Customer’s account in the fourth month of service
• All orders placed before COB on May 31, 2014.
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