Considerations to keep in mind when embarking upon mobile usability testing, either on-device, or on-computer. Presented at the Boston UPA Mini-conference 2010.
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Handalian shelkey mobile-presentation_upa_2010
1. Yes, but is there an app for THAT? UPA Boston Mini-Conference Bentley University June 9, 2010 Lisa Renery Handalian & Brent Shelkey Usability Engineers Bank of America User Experience An Overview of User Research & Testing Methods for Smart Phone / Mobile Devices
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10. 5A. On Computer Test Set Up Computer Simulation / Click-thru (loaded onto computer, or accessible via website if remote) Morae, WebEx, LiveMeeting, etc. Web cam on face Participant Stakeholders UE Record Report
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12. 6. On-device Attached Camera Set Up LAB Stakeholders Morae, WebEx, LiveMeeting, etc. Record Report Simulation accessed on device from browser via Lab wi-fi Attached camera Morae, Camtasia will provide picture in picture and best recording tools In-room camera face Participant UE
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15. Wireless camera Movable “Sled” with fixed camera Head/Helmet Cams Wired Camera with “sled” Wired camera, fixed surface B. Cameras: Device Screen Cameras
16. Little Spring Design Noldus Camera Netherlands Usability Lab Usability Sciences Gotomobile (LampCam) B. Cameras: Device Screen Cameras
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Notes de l'éditeur
What gave birth to this talk: Participating in a lot of the mobile meet up activities that are included in the appendices, I have noticed that developers of the apps are in the dark ages of usability --
LOTS OF MOVING PARTS!!
Keep repeating the word ‘consideration’ bec the goal of this presentation is not to tell you how, but to present potential issues that may come up and need to be factored in when planning a test on mobile
Add note about Morae “click” markers. Lots of moving parts to consider
Could be remote or in lab
Take out emulator, code on iphone is faked out but happens on website. Dropbox. Learnin about browser – don’t take out too much chrome so it takes away overall app-ness
Loaded on desktop and iphone, create connection – can tether. Dependin on functionality, can control desktop via iphone or vice versa. And/or it sees the iphone on the desktop.