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HOW TO AVOID SEXUAL
HARASSMENT AND RETALIATION
CLAIMS
A webinar presented for LSCP members
By Deb LaMere, HR Consulting
At the end of this webinar, you will be able
to:

1. Explain what sexual harassment is

2. State why it is important to prevent
   sexual harassment in your workplace

3. Understand what retaliation is and
   help prevent retaliation claims by
   employees who complain of sexual
   harassment
4. Implement or create your policy and
   procedures on sexual harassment

5. Understand your responsibilities for
   handling complaints, assisting in
   investigations and disciplinary action.
WHAT DO WE EXPECT WHEN WE REPORT TO
WORK

 To be treated with respect
 For others to be courteous

 To be able to get our work done

 To be appreciated

 To be resourceful

 Not to feel threatened or intimidated
LAWS

 Civil Rights Act
 Title VII

 ADEA

 ADA

 Michigan CRA – or ELCRA

 Etc.
WHAT EXACTLY IS SEXUAL HARASSMENT?
   Unwelcome sexual advances

   Requests for sexual favors

   Other verbal or physical conduct of a sexual nature
    that affects an individuals’
    employment, unreasonably interferes with his/her
    work performance, or creates an
    intimidating, hostile or offensive work environment
TWO FORMS OF SEXUAL HARASSMENT

   Quid pro quo (Latin for “this for that” or “something
    for something”)

   Hostile Work Environment
QUID PRO QUO
   Tangible employment action against the victim

   Involves monetary loss or change in job

       Example: Mary Smith receives smaller pay increase
        based on performance than other employees with
        similar performance because she refused to go out with
        her supervisor, John Doe.
HOSTILE WORK ENVIRONMENT
   Speech or conduct that is severe and/or pervasive
    enough to create an abusive or hostile work
    environment

       Example: Mike Maloney is leering (elevator eyes) at
        and intentionally brushing against Sally Davis


       Repeated actions, comments, or objects that
        “unreasonably interfere” with work performance
        or that create a “hostile, intimidating or offensive”
        work environment.
HOSTILE WORK ENVIRONMENT (CONT.)
   In addition to speech and/or conduct, covers explicit
    or suggestive items displayed in the workplace that
    interfere with job performance or that create an
    abusive or hostile work environment
       Example: Jill Jones has a 9” x 12” calendar of nude
        males on her cubicle wall visible to passersby.
WHO CAN BE INVOLVED IN SEXUAL
HARASSMENT?

   Those who commit – employees at all
    levels, customers, members of the same sex

   Those who are targeted – victims, bystanders
    and, in some cases, witnesses who are affected by
    the harassment.
HOW TO PREVENT SEXUAL HARASSMENT
 Make sure you have a policy in place.
 Procedures to follow.

 Who to report cases to.

 How do you treat confidentiality?
WHAT IS RETALIATION
Retaliation is defined as an adverse action taken
 against an employee because he/she
 complained of harassment or discrimination

  • Adverse action includes demotion, discipline, termination, salary
    reduction, negative performance appraisal, change in job duties
    or shift assignment
  • Any other term or condition of employment
EXAMPLES OF RETALIATION:
 Negative performance evaluations
 Discipline

 Threats of losing pay, benefits, job

 Job transfers or changes in work assignments

 Improper investigations

 Denial of opportunities for advancement

 Denial of vacation
RETALIATION CLAIMS
 36.3% in FY 2010 for all statutes
 31 % for Title VII only

 Largest complaint area




   http://www1.eeoc.gov/eeoc/statistics/enforcement/c
    harges.cfm
WHY THE INCREASE IN CLAIMS?
 Greater public accessibility to the EEOC
 Employees are knowing their rights

 Economic conditions

 Demographic shifts in labor force
TO SUCCEED IN A RETALIATION CLAIM, AND
 EMPLOYEE MUST PROVE THE FOLLOWING:

 That he/she engaged in a protected activity, such
  as complaining of sexual harassment
 That he/she suffered an adverse employment
  action, such as demotion, termination
 That the protected activity and adverse action are
  linked.
YOU CAN AVOID CHARGES OF RETALIATION
   Train your supervisors.

   Document the reason for any adverse employment
    against an employee. Make sure that the
    documentation shows no discriminatory reason for
    the adverse action.

   Do NOT take any action against an employee who
    has complained of sexual harassment without
    discussing with and obtaining approval from human
    resources/senior management.
 Implement and follow a zero-tolerance anti-
  discrimination and anti-retaliation policy.
 Recognize employee-protected activity.

 Timing is important.
YOUR RESPONSIBILITY:
   Know and comply with our policy and procedures

   Immediately report any complaint that you receive
    from your employees or incidents that you witness
    involving other supervisors’ employees to human
    resources/manager
HOW TO HANDLE COMPLAINTS:
   Demonstrate your willingness to hear and
    objectively discuss complaints

   Inform the employee that you must report all
    complains to human resources/upper management.

   Tell the employee that confidentiality will be
    respected as much as possible but cannot be
    assured in order to investigate fully and properly
HANDLING COMPLAINTS (CONT.)
   Do not object if an employee prefers to or actually
    does bypass the standard chain of command

   Respond to any employee’s complaint as soon as
    possible.

   Do not engage in retaliation against an employee
    who complains of sexual harassment
WHO SHOULD CONDUCT INVESTIGATIONS?
Investigations are conducted by human
  resources, a consultant , or the company’s
  legal counsel

  •   Be available for interviews and provide as much
      information as possible.

  •   Make employees available for interviews
Once an investigation has been completed, if
 disciplinary action is to be taken, work with
 human resources/management to make sure
 that:

  •   The victim is not adversely affected

  •   The sexual harassment stops and does not recur
DOES EVERY COMPANY HAVE TO ABIDE?
If you have 15 or more employees, than you have to
   abide by Title VII and ADA

But, it’s still the right thing to do.

Caveat: ELCRA
IN SUMMARY
 Quid Pro Quo and Hostile Work Environment
  Sexual Harassment
 Keep our harassment policies current and conduct
  anti-harassment training
 Actions courts have considered retaliation

 Investigate any harassment claims quickly and act
  with due diligence
 Recognize employee-protected activity.

 Train our supervisors – don’t assume they “know”
   Questions?




   Thank you for participating in our first webinar! We
    look forward to serving you again soon!



        Deb LaMere, HR Consulting
        deblamere@charter.net

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Sexual Harassment webinar 11-21-2011

  • 1. HOW TO AVOID SEXUAL HARASSMENT AND RETALIATION CLAIMS A webinar presented for LSCP members By Deb LaMere, HR Consulting
  • 2. At the end of this webinar, you will be able to: 1. Explain what sexual harassment is 2. State why it is important to prevent sexual harassment in your workplace 3. Understand what retaliation is and help prevent retaliation claims by employees who complain of sexual harassment
  • 3. 4. Implement or create your policy and procedures on sexual harassment 5. Understand your responsibilities for handling complaints, assisting in investigations and disciplinary action.
  • 4. WHAT DO WE EXPECT WHEN WE REPORT TO WORK  To be treated with respect  For others to be courteous  To be able to get our work done  To be appreciated  To be resourceful  Not to feel threatened or intimidated
  • 5. LAWS  Civil Rights Act  Title VII  ADEA  ADA  Michigan CRA – or ELCRA  Etc.
  • 6. WHAT EXACTLY IS SEXUAL HARASSMENT?  Unwelcome sexual advances  Requests for sexual favors  Other verbal or physical conduct of a sexual nature that affects an individuals’ employment, unreasonably interferes with his/her work performance, or creates an intimidating, hostile or offensive work environment
  • 7. TWO FORMS OF SEXUAL HARASSMENT  Quid pro quo (Latin for “this for that” or “something for something”)  Hostile Work Environment
  • 8. QUID PRO QUO  Tangible employment action against the victim  Involves monetary loss or change in job  Example: Mary Smith receives smaller pay increase based on performance than other employees with similar performance because she refused to go out with her supervisor, John Doe.
  • 9. HOSTILE WORK ENVIRONMENT  Speech or conduct that is severe and/or pervasive enough to create an abusive or hostile work environment  Example: Mike Maloney is leering (elevator eyes) at and intentionally brushing against Sally Davis  Repeated actions, comments, or objects that “unreasonably interfere” with work performance or that create a “hostile, intimidating or offensive” work environment.
  • 10. HOSTILE WORK ENVIRONMENT (CONT.)  In addition to speech and/or conduct, covers explicit or suggestive items displayed in the workplace that interfere with job performance or that create an abusive or hostile work environment  Example: Jill Jones has a 9” x 12” calendar of nude males on her cubicle wall visible to passersby.
  • 11. WHO CAN BE INVOLVED IN SEXUAL HARASSMENT?  Those who commit – employees at all levels, customers, members of the same sex  Those who are targeted – victims, bystanders and, in some cases, witnesses who are affected by the harassment.
  • 12. HOW TO PREVENT SEXUAL HARASSMENT  Make sure you have a policy in place.  Procedures to follow.  Who to report cases to.  How do you treat confidentiality?
  • 13. WHAT IS RETALIATION Retaliation is defined as an adverse action taken against an employee because he/she complained of harassment or discrimination • Adverse action includes demotion, discipline, termination, salary reduction, negative performance appraisal, change in job duties or shift assignment • Any other term or condition of employment
  • 14. EXAMPLES OF RETALIATION:  Negative performance evaluations  Discipline  Threats of losing pay, benefits, job  Job transfers or changes in work assignments  Improper investigations  Denial of opportunities for advancement  Denial of vacation
  • 15. RETALIATION CLAIMS  36.3% in FY 2010 for all statutes  31 % for Title VII only  Largest complaint area  http://www1.eeoc.gov/eeoc/statistics/enforcement/c harges.cfm
  • 16. WHY THE INCREASE IN CLAIMS?  Greater public accessibility to the EEOC  Employees are knowing their rights  Economic conditions  Demographic shifts in labor force
  • 17. TO SUCCEED IN A RETALIATION CLAIM, AND EMPLOYEE MUST PROVE THE FOLLOWING:  That he/she engaged in a protected activity, such as complaining of sexual harassment  That he/she suffered an adverse employment action, such as demotion, termination  That the protected activity and adverse action are linked.
  • 18. YOU CAN AVOID CHARGES OF RETALIATION  Train your supervisors.  Document the reason for any adverse employment against an employee. Make sure that the documentation shows no discriminatory reason for the adverse action.  Do NOT take any action against an employee who has complained of sexual harassment without discussing with and obtaining approval from human resources/senior management.
  • 19.  Implement and follow a zero-tolerance anti- discrimination and anti-retaliation policy.  Recognize employee-protected activity.  Timing is important.
  • 20. YOUR RESPONSIBILITY:  Know and comply with our policy and procedures  Immediately report any complaint that you receive from your employees or incidents that you witness involving other supervisors’ employees to human resources/manager
  • 21. HOW TO HANDLE COMPLAINTS:  Demonstrate your willingness to hear and objectively discuss complaints  Inform the employee that you must report all complains to human resources/upper management.  Tell the employee that confidentiality will be respected as much as possible but cannot be assured in order to investigate fully and properly
  • 22. HANDLING COMPLAINTS (CONT.)  Do not object if an employee prefers to or actually does bypass the standard chain of command  Respond to any employee’s complaint as soon as possible.  Do not engage in retaliation against an employee who complains of sexual harassment
  • 23. WHO SHOULD CONDUCT INVESTIGATIONS? Investigations are conducted by human resources, a consultant , or the company’s legal counsel • Be available for interviews and provide as much information as possible. • Make employees available for interviews
  • 24. Once an investigation has been completed, if disciplinary action is to be taken, work with human resources/management to make sure that: • The victim is not adversely affected • The sexual harassment stops and does not recur
  • 25. DOES EVERY COMPANY HAVE TO ABIDE? If you have 15 or more employees, than you have to abide by Title VII and ADA But, it’s still the right thing to do. Caveat: ELCRA
  • 26. IN SUMMARY  Quid Pro Quo and Hostile Work Environment Sexual Harassment  Keep our harassment policies current and conduct anti-harassment training  Actions courts have considered retaliation  Investigate any harassment claims quickly and act with due diligence  Recognize employee-protected activity.  Train our supervisors – don’t assume they “know”
  • 27. Questions?  Thank you for participating in our first webinar! We look forward to serving you again soon! Deb LaMere, HR Consulting deblamere@charter.net