2. inrtoduction
• A knowledge worker worker was originally
defined by peter drucker (1988) as someone “
who knows more about his or her work than
anyone else in the organization.”
3. What motivates knowledge
workers?
Personal
growth
What
Task motivates Occupational
achievement knowledge autonomy
workers?
Money rewards
4. Approaches to rewarding
knowledge workers
Pay related
to
cpmpetency
Total Job and
Competency
reward Pay –related pay career
flexibility
policies families
competency
defined grade
and pay
strucures
use of
competency in
job evaluation