Lejla Lorinc has over 20 years of experience in quality management roles in the automotive industry. She is currently the Production Quality Manager at Kostal UK Ltd, where she leads a team of 25 people and works to continuously improve quality. Previously, she held quality management positions at several automotive suppliers where she implemented quality systems, audited suppliers, analyzed customer complaints, and drove quality improvement initiatives. She has a degree in Quality Engineering and Environmental Engineering and is certified in several quality and manufacturing standards.

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Curriculumvitae
Personal informationSurname/Firstname: LejlaLőrinc
Address: 15 Lindale Gardens,Goldthorpe S639NX
Mobile: +44 773263 9907, +44 770375 7631
E-mail: lejla.lorinc@gmail.com
Nationality: Hungarian
Date of birth: 26/12/1976
Gender: female
Marital status: married
Child: 1 (6 yrs old)
Work Experience
01/07/2014-Present ProductionQualityManager
Main activitiesandresponsibilities:
Improve external level of deliveredquality,recommendtointernal managementandcustomers,
actionsto eliminateproblems.Toleadanddevelopthe productionqualitydepartment(25+),inorder
to identifyandpromote newandstrategicopportunities,forcontinuous upgradingandimprovement
of the qualityskillsandtechniquesused.Provideadvice and supportto productionsupervision,to
developnewwaysof workingthatwill supportthe returnof directresponsibilityforcomponent
manufacture andprocess quality.
Manage the resource to provide 0-kmandwarrantyreturnsanalysisservice,andsupportsthe
necessaryinputsforAPQPactivitiesfornew andmodifiedproducts.Make improvement
recommendationsandtake actionfollowing8Dprocess. Give full commitmentandsupportfor
training,communications,environment,healthandsafety,housekeepingandpersonal discipline.
Drive continuousimprovementactivitiesthroughparticipationinKaizenactivities.Responsibleto
planefficientuse of resourcesandqualitysystemstoreduce internal costof poorquality.
Name and addressof employer: Kostal UKLtd
Automotive industry,Jaguar,Landrover,Lear,Daimler,Volvo,Ford,BMW,Audi
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17/02/2014-30/06/2014 SeniorQualityEngineer
Main activitiesandresponsibilities: Monitor shop floor build on all products, analyse quality
problems associated with materials & processes and make recommendations to Production
Quality Manager.
Monitor the launch of all new projects prior to initial production runs and make
recommendations to improve build.
Visit customer premises to act in a ‘trouble shooting’ capacity as required.
Supply advice and technical support to all other departments regarding product & process
quality during development and production.
Assist in the training of production operators in required SPC procedures & processes.
Evaluate customer complaints, compile and present reports and recommendations to
Production Quality Manager
Identify withdrawal of stock for customer, despatch and rework requirement, regarding
customer complaints.
Identify quality improvements and make recommendations.
Advise senior supervisors on ‘phase in’ of modifications.
Investigation of non-conforming parts, implement corrective and preventive actions.
Investigation of problem and countermeasure actions associated with customer warranty
problems.
Assist with the design and development of production equipment and suggest alternatives
for improved ‘fool-proofing’.
Evaluate line trials for fit & function with respect to ‘initial sample reports’.
Suggest modifications and design changes in close cooperation with other relevant
departments.
Name and addressof employer: Kostal UKLtd
Automotive industry,Jaguar,Landrover,Lear,Daimler,Volvo,Ford,BMW,Audi
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25/07/2012-31/05/2013 QualityManager
Main activitiesandresponsibilities: Ensuresthat customer/partnerrequirementsandsatisfactionis
communicatedinthe BSCand the necessaryactionsare taken.Inform the managementaboutthe
effectivenessandimprovementof the QMS.Preparesandorganisesthe ManagementReview.
Operationandimprovementof the documentation,internal auditandnon-conformityhighlevel
processes.Define,implementandsupporttoolsandmethodsthatimprove qualityawareness.
Name and addressof employer: AvisBudgetGroupBSC LLC. SSCof car rental.
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11/05/2011-24/07/2012 QualityManager Hungary
Main activitiesandresponsibilities: Maintainand developISO9001:2009 qualitysystem.Supporting
operative functionsinproblemsolving.Conductandcoordinate internal audits,findgaps,initiate
corrective andpreventiveactions.MaintainandDevelopinternal service processes, create new

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processesif necessary,findgaps andinitiate actions.Extendthese processestootherfacilities if
necessary. MaintainanddevelopBestPractice elements,andextendthemtootherfacilities.Leading
of qualitydepartment(8persons)
Name and addressof employer: ImagementQualitySupportLLC Qualityservicesforautomotive,
consumerandcosmeticindustry. Renault, Audi, Mercedes,Bosch,etc.
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01/02/2009- 10/05/2011-Brokerage
Main activitiesandresponsibilities: Mainlysalesof financial products tocompaniesand individual.
Marketingof real estate’sindustrial andprivatelyowned.
Name and addressof employer: Openhouse,Aegon,Fundamenta
16/03/2007-31/01/2009- QualitymanagerMain activitiesandresponsibilities:
ImplementanddevelopISO/TS16949 and ISO14001 system.Managingof qualitypartof line
transfers.Supportingof all mainfunctionsincase of quality issues.DailyreportingtoGM. Daily
contact withcustomers,suppliersandotherHaldex facilities.Leadingof qualitydepartmentinthe
fieldof environmental management,qualitysystemoperativequality,andSQA (10 persons).Carry
out supplieron site audits, internal audits, supportingof customeraudits. Establishandsustain
measurement andtestlaboratorytocarry out dailymeasurementtasks, productdurationand
lifecycle tests.
Name and addressof employer: Haldex Hungary Ltd.
Automotive industry,truck- carbreaksystems, Schmitz,Volvo Tier1
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02/11/2005-15/03/2007- Customerqualityreferentgroupleader
Main activitiesandresponsibilities: Coordinationof segmentquality engineer’s.Maingoal isto
decreasingexternal andinternal PPMlevel .Dailycontactwithcustomersincase of quality issues,
complaints. Cooperation withsupplierqualityassurance team anddesignteamincase of product
developmentissuesrelatedtocustomer complaints.
Name and addressof employer: WET Hungary ltd.
Automotive and aviation industry. Seatheaters,cables forcarsand airplanes, Bosch,BMW,Renault,
Recaro
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01/07/2003-01/10/2005- Operative qualityleader
Main activitiesandresponsibilities: Coordinationof qualityengineersandtechnician(3+1persons)
Coordination of qualityinspectorteam(12persons).Coordination of APQPandPPAPprocesses.
ReviewprocessFMEAsandControl Plans. Leadcustomerandsystem audits. Keepdailycontactwith

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customersincase of critical qualityissues.Coordinate0- hourqualityimprovementteam- work.
Coordinate RMA process.Coordinate of outof box audits.Carry out internal processaudits.
Coordinationof internal fallof rate teamwork
Name and addressof employer: FlextronicsHungary Ltd
Automotive industry,automotive andcommercial electricalproducts.Honeywell,Whirlpool,Ford
TierII.
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01/05/2002-30/06/2003-Quality leader
Main activitiesandresponsibilities: Preparationof start-upandmanufacturingreviews
.Coordinationof q-inspectorteam(6persons) .Carryout internal auditsaccordingtoQS9000 and ISO
9000 series. Setupincominginspectionarea.Customerandsuppliercomplaint’shandling.Carry out
site supplieraudits.
Name and addressof employer: ElcoteqHungary Ltd
Automotive industry.CordedandcordlessphonesproductionAscom, Swissvoice
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01/10/2001-01/02/2002-Customer qualitysupportmanager
Main activitiesandresponsibilities: Dailycoordinationof residentengineersatcustomer'slocation
(Far East). Evaluate customerPPMresults.Handle customercomplaints. Introduce new projects.
Implementcustomerrequirements. Internal,external report- plannedandimplementedmeasures,
actions. Dailycontact withcustomers Decreasingof occurrence of 0-hourand fieldfailures
Name and addressof employer: PhilipsHungary APM ltd
Automotive industry,CD,DVDproduction,Far-Eastspecialisation,Hyundai,Bontec,WBO
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01/04/2000-30/09/2001-Quality engineer
Main activitiesandresponsibilities: MaintainFMEA, Control plan,inspectioninstructions.Prepare
inspectionstandardsaccordingtocustomerrequirements.SendPPMreport(weekly,monthly) to
customers.Dailycontactwithcustomersincase of qualityissues,complaints. Prepare 8Dreports.
Coordinate crossfunctional teamincase of problemsolving. Prepare start-upandmanufacturing
reviews. Lead q-inspectorteam.Carryoutinternal auditsaccordingtoQS9000 and ISI 9000 series.
Setsup incominginspectionarea(definitionof acceptance criteriaof suppliedbatches,development
and implementationof measurement equipment) Handlingof suppliercomplaints.Carryoutsupplier
audits.
Name and addressof employer: Elcoteq Hungary Ltd
Automotive industry,mobile phonesproduction,Ericssonmobilephones

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Education
01/09/1999-10/10/2002 Universityof Pécs Qualityengineer
01/09/1996-01/06/1999 Universityof Pécs Environmentalengineer
01/09/1995-01/06/1996 HevesyGyörgyTechnical SecondarySchool Chemisttechnician
01/09/1991-01/06/1995 HevesyGyörgyTechnical SecondarySchool
Certificate of final examination
Trainings
FMEA andCP training- 2000 ,SPCtraining- 2000 ,8D training- 2000 ,QS9000 internal auditor-2000
ISO14001 internal auditor- 2000 , Trainertraining- 2001 ,ISOTS 16949 internal auditor- 2002 ,Six
sigmagreenbelt- 2002 ,5S trainer- 2002 ,Riskassessmenttraining-2002 ,Presentationtraining- 2003
,ISO9001:2000 internal auditor-2003,ISOTS 16949 internal auditor-2004,MSA training- 2004 ,IPC A
610 C certifiedtrainer- 2004 ,TPS training- 2005, Managementacademy- 2006 , Lean manufacturing
training2007
Personal skills ad competences
Mother tongue: Hungarian
Otherlanguagesself assesment: English -fluent
German: basic
Skills:Ihave excellentproblemsolvingcapabilities.I’mauthoritative,positive mind-set. Ihave
breadthof viewat technology.Competentwithmostof MicrosoftOffice programmes.
Driving licence: B
11.04.2014. Goldthorpe
LejlaLorinc