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« Security in e-banking is a shared responsiblity »




                           Belgian Federal Judicial Police
                            Federal Computer Crime Unit

© Luc Beirens
                                  © 2012 FCCU - Luc Beirens
Topics
   Scheme

   2007-2012 Evolution

 Victims
 Money mules
 Criminals


   Future

                    © 2012 FCCU - Luc Beirens
e-banking fraud is only part of the cybercrime




                      © 2012 FCCU - Luc Beirens
Cybercriminals working together




                         © 2012 FCCU - Luc Beirens
Activity spying                5
                                         6                               4     Keylogging                     Local
                                                                                                              storage

                                              Surfing to banking website & Authentication
                        Bank site                                                                eBank user
  10
         Bank account transfer                                 Preparation
                                   Confirmation :
                                                       Money transfer order
                                                                                8
                                   Screen injects
                                   Telephone calls
                                                                                     Proxy


                3
                                                                         Hackers
                                                                         Knowledge
                                                                         database       7
Money Mule


                                                                                                          Trojan
                                                     Proxy           2    Use of                     1    distribution
                                                                          intermediate                    campain
                                                                          systems
                                 Spam                                     to control network


                                        Fake Company
         11



© Luc Beirens                            12       Money collector         13
                     Money Mule
2007-2012 e-banking cases
   Experiences
     e-Banking cases 2007 : handled seperately
     Start of Federal Police - Febelfin cooperation
        Complaints => centralized information & analysis

   Engagement Police – Justice
       Federal Prosecutor’s office coordinating Local Prosecutors
       Investigating ICT traces : FCCU
       Investigating Financial traces : DJF and FJP Bxl
       Cooperation with Europol & Eastern European countries

   Success
     Most with financial traces => money launderers
      ○ Several money mules brought to court in BE & abroad
     Some coders / hackers still under investigation abroad
                          © 2012 FCCU - Luc Beirens
Success ?
   BE : less than 200.000 euro in 2011
     Compared to 36 million euro in Netherlands

   Well protected BE payment systems
   Fast collaboration => know how criminals work
   Fast adaptation of techniques
    for detection, avoidance, damage control

   Awareness to large public
     Press releases / information sessions
     Websites on e-security


                        © 2012 FCCU - Luc Beirens
Victims
   ALL of them were infected with Trojans

   Some of them had several hunderds Trojans

 Very often no AV products
 Operating system / applications not updated


   Unaware of risks / methods

                   © 2012 FCCU - Luc Beirens
Who are behind the fraud ?
   Horizontal organized crime : specialized teams
     Trojan developers
     Botnet managers
     Financial operators => information / operations
     Money launderers => operations department


   Underground economy
     Place where criminal specialists meet
     Using encryption / hiding techniques

                       © 2012 FCCU - Luc Beirens
Underground exhange services
Market of Trojans and botnets
 Zeus, SpyEye
 Self configurable Trojan kits with support
 Infection ways : mail, social media, P2P, web
 Integration of functionalities
       Read, write, install access to harddisk
       Internet connection interception and code injection
       Keylogging
       Screen captures
       Webcam & microphone activation
   Managed over botnets

                          © 2012 FCCU - Luc Beirens
Money mules
   Several levels of money mules
     1st level => in BE / 2nd level => after money transfert

   Organizers
     Recruitment and managing money mules
     Organizing – laundering operations

   New schemes to enable money laundering
     Large expensive orders to shops / hotels – cancelled
     New dating friends asking for money transfers

   Money mules used for different purposes
     E-banking / Internet fraud


                            © 2012 FCCU - Luc Beirens
Evolution
   Trojans and botnets : multipurpose tool
    for cyber crime

   Cooperation Febelfin-Police : detect new modus

   Focus on awareness
     Responsiblity of every party concerned

   Focus European and BE police strategy
     Taking away the weapens of the criminals
     Disrupting / dismantle botnets
     Together with all other partners


                         © 2012 FCCU - Luc Beirens
Contact information

 Belgian Federal Judicial Police
 Direction for economical and financial crime
 Federal Computer Crime Unit
 Notelaarstraat 211 - 1000 Brussels – Belgium

 Tel office             : +32 2 743 74 74
 Fax                    : +32 2 743 74 19

 Head of Unit           : luc.beirens@fccu.be
 Twitter                : @LucBeirens



                          © 2012 FCCU - Luc Beirens

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20120613 e-banking fraud situation - BE law enforcement reaction

  • 1. « Security in e-banking is a shared responsiblity » Belgian Federal Judicial Police Federal Computer Crime Unit © Luc Beirens © 2012 FCCU - Luc Beirens
  • 2. Topics  Scheme  2007-2012 Evolution  Victims  Money mules  Criminals  Future © 2012 FCCU - Luc Beirens
  • 3. e-banking fraud is only part of the cybercrime © 2012 FCCU - Luc Beirens
  • 4. Cybercriminals working together © 2012 FCCU - Luc Beirens
  • 5. Activity spying 5 6 4 Keylogging Local storage Surfing to banking website & Authentication Bank site eBank user 10 Bank account transfer Preparation Confirmation : Money transfer order 8 Screen injects Telephone calls Proxy 3 Hackers Knowledge database 7 Money Mule Trojan Proxy 2 Use of 1 distribution intermediate campain systems Spam to control network Fake Company 11 © Luc Beirens 12 Money collector 13 Money Mule
  • 6. 2007-2012 e-banking cases  Experiences  e-Banking cases 2007 : handled seperately  Start of Federal Police - Febelfin cooperation Complaints => centralized information & analysis  Engagement Police – Justice  Federal Prosecutor’s office coordinating Local Prosecutors  Investigating ICT traces : FCCU  Investigating Financial traces : DJF and FJP Bxl  Cooperation with Europol & Eastern European countries  Success  Most with financial traces => money launderers ○ Several money mules brought to court in BE & abroad  Some coders / hackers still under investigation abroad © 2012 FCCU - Luc Beirens
  • 7. Success ?  BE : less than 200.000 euro in 2011  Compared to 36 million euro in Netherlands  Well protected BE payment systems  Fast collaboration => know how criminals work  Fast adaptation of techniques for detection, avoidance, damage control  Awareness to large public  Press releases / information sessions  Websites on e-security © 2012 FCCU - Luc Beirens
  • 8. Victims  ALL of them were infected with Trojans  Some of them had several hunderds Trojans  Very often no AV products  Operating system / applications not updated  Unaware of risks / methods © 2012 FCCU - Luc Beirens
  • 9. Who are behind the fraud ?  Horizontal organized crime : specialized teams  Trojan developers  Botnet managers  Financial operators => information / operations  Money launderers => operations department  Underground economy  Place where criminal specialists meet  Using encryption / hiding techniques © 2012 FCCU - Luc Beirens
  • 11. Market of Trojans and botnets  Zeus, SpyEye  Self configurable Trojan kits with support  Infection ways : mail, social media, P2P, web  Integration of functionalities  Read, write, install access to harddisk  Internet connection interception and code injection  Keylogging  Screen captures  Webcam & microphone activation  Managed over botnets © 2012 FCCU - Luc Beirens
  • 12. Money mules  Several levels of money mules  1st level => in BE / 2nd level => after money transfert  Organizers  Recruitment and managing money mules  Organizing – laundering operations  New schemes to enable money laundering  Large expensive orders to shops / hotels – cancelled  New dating friends asking for money transfers  Money mules used for different purposes  E-banking / Internet fraud © 2012 FCCU - Luc Beirens
  • 13. Evolution  Trojans and botnets : multipurpose tool for cyber crime  Cooperation Febelfin-Police : detect new modus  Focus on awareness  Responsiblity of every party concerned  Focus European and BE police strategy  Taking away the weapens of the criminals  Disrupting / dismantle botnets  Together with all other partners © 2012 FCCU - Luc Beirens
  • 14. Contact information Belgian Federal Judicial Police Direction for economical and financial crime Federal Computer Crime Unit Notelaarstraat 211 - 1000 Brussels – Belgium Tel office : +32 2 743 74 74 Fax : +32 2 743 74 19 Head of Unit : luc.beirens@fccu.be Twitter : @LucBeirens © 2012 FCCU - Luc Beirens