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Everyday you negotiate! 
0 Even if you don’t think about it that way – you still 
negotiate throughout your day 
0 No one is born a skilled negotiator – it takes practice 
0 Remember: 
0Everything is negotiable 
0 Female vs Male negotiation styles do differ 
0 There are resources to help you learn to negotiate 
confidently 
0 You can overcome the common mistakes made in 
negotiating
Why don’t we negotiate? 
0 We don’t want to offend 
0 We want/need to be friends with everyone 
0 It upsets the balance 
0 Hard to separate personal vs business 
0 We don’t want to disagree 
0 Concerned what others think 
0 Question our own value; Am I worth it?
Everything is negotiable 
0 Almost everything is life is negotiable if you see it 
that way 
0 Opportunities to negotiate exist in almost every 
interaction 
0 You’re probably better at it than you think!
Female vs Male Negotiation Styles 
0 Do any of these sound familiar? 
0 Not asking for what you want for fear of damaging a 
relationship 
0 Being hesitant about saying no because you’d like to 
keep everyone happy 
0 Having much greater success at negotiating for 
someone else than your self 
0 Getting flustered and emotional if a negotiation gets 
heated 
0 Thinking the louder, tougher or smarter you are the 
better your chance at negotiation success
Men & Women have different 
negotiation styles 
0 Women value relationships over outcome 
0 Men leverage relationships to achieve goals 
0 Women make decisions based on what they feel they 
need rather than what they are worth 
0 Men are more likely to ask for what they want 
0 Women are more likely to wait to be recognised 
0 Men talk for longer and interrupt more often! 
0 Men use more direct language 
0 Men tend to display more confidence than 
women in performance oriented settings 
0 Women tend to set more modest goals
Handy female instincts 
0 Negotiation is about relationships….and girls are 
good at relationships! 
0 Perception is a stronger natural instinct in females 
than males 
0Picking up non-verbal signals (body language) 
0For the first 2 years or so females need to communicate 
with children who cannot use language 
0 Negotiation is ultimately an exercise in two-way 
communication 
0 Needs exist on both sides of the table 
0 Perspectives, ideas and feelings differ 
0 Shared understanding = mutual solutions
When is it worth it? 
0 While everything might be negotiable, you don’t want 
to negotiate about everything 
0 The key….. YOU decide what’s worth negotiating 
0 Identify & clarify your personal & professional goals 
0 If you’re heart’s not in it, you’re less likely to be 
successful
Dissection of a negotiation 
0 Negotiation is based on how important something is 
to two parties: yourself and the other negotiator 
0 Research is a critical yet hidden component 
0 Two-way communication process 
0Demands & concessions (give and take) 
0 Precedents: what went before 
0 Experience: how often you’ve done this 
0 Personality traits and confidence 
0 Other parties: mediators, third-parties 
0 Outcomes: immediate and/or ongoing
Tips for stronger negotiation
10 steps before the conversation 
STEP WHAT 
CONTENT 
Step 1 Ascertain the scope of the exchange 
Step 2 Determine the negotiation objectives 
Step 3 Examine suppositions of both parties 
Step 4 Collect relevant data 
Step 5 Identify issues, sticking points and trade-offs 
Step 6 Calculate preliminary bargaining position & ground rules 
PROCESS 
Step 7 Reveal other side’s needs & examine your own 
Step 8 Produce your overall bargaining strategy 
Step 9 Determine possible negotiating options: BATNA (see next) 
Step 10 Enter into negotiations
What is BATNA? 
0 Best Alternative to a Negotiated Agreement 
0Draft in advance 
0 Think like the other party – what’s most important to them, 
where are they most likely to compromise 
0 Equally – what’s more important to you, where would you 
be willing to compromise to give the other party a ‘win’
Before the conversation 
60% of the negotiation occurs 
before the conversation starts! 
The best 
negotiators do 
their pre-work 
meticulously
Preparation builds confidence 
0 Identify what it is you actually want 
0 Prepare your arguments in advance based on 
objective research 
0 Bring your notes in with you or send an agenda 
outlining your key points in advance 
0 In a business setting, try to tie your desired outcomes 
with the objectives of the team or company 
0Not “ you say as a company that you respect work/life 
balance so give me a four day week” 
0 What would you say instead?
Think collaboration – 
Not confrontation 
0 Mutual goals or win-win 
0 Understand not just your needs but those of the other side 
0 Have pre-prepared your give and take 
0 What is a nice to have that you are prepared to compromise on if 
needed? 
0 Getting fired up and emotional can lead to an adverse 
outcome 
0 Challenges are predictable: anticipate how the other 
person/party is likely to react and think about specific 
ways to respond
Be Yourself! 
0 Common mistakes: 
0 Adopting a negotiation style that does not reflect who you 
are (one you are not comfortable with) 
0 People see through you if you’re trying to be something 
you are not (you will look weak) 
0 You can be quiet and calm but still be strong 
0 You can disagree politely (no need for aggression)
Engaging & gaining buy-in 
0 The best negotiations are exercises in two-way 
conversations 
0 Active listening, asking questions, reinforcing your 
desire for a mutually beneficial outcome 
0Making sure the other party is being heard is a sign of 
respect 
0 Show appreciation for differences in perspective 
0 “let me clarify that I understand where you are coming 
from”
Avoiding clichés & disclaimers 
0 Don’t use jargon and clichés 
0 Table thumping and aggression 
rarely work and are just 
embarrassing 
0 “I think…”, “I feel…” are less 
forceful terms than “It’s clear 
that…” or “The market shows us 
that….”
Stay focused & on target 
0 Keep to the point – don’t deviate 
0 Ask for more time to consider if you need to 
0You usually don’t have to make a decision to accept an offer 
immediately 
0 One conversation might not culminate in the final decision 
0 Remember - negotiation is a process
Seek a mentor 
0 Learn from someone who displays 
outstanding negotiation skills 
0 Use this as an opportunity to practice 
0 Role play your negotiations prior to 
conducting them 
0Ask your mentor for objective feedback 
0 A little pep talk can do wonders for 
your confidence!
Common mistakes 
0 Not being willing to say no 
0No is the most powerful word in negotiating! 
0Successful negotiators know when & how to say no 
0 Prepare properly, know your options, be flexible and be 
realistic 
0 Remember that saying no isn’t personal 
0 You must be able to disagree rather than give in to 
something that is contrary to your interests but you can be 
flexible in how to satisfy your interests 
0 Not negotiating well when it’s for yourself 
0 Negotiate for yourself as if you were negotiating for 
someone else (your colleagues, your kids, your family)
0 Ask for It: How Women Can Use the Power of 
Negotiation to Get What They Really Want 
(Linda Babcock & Sara Laschever) 
0 www.careerwomen.com 
0 www.negotiations.com
Negotiation skills for women

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Negotiation skills for women

  • 1.
  • 2. Everyday you negotiate! 0 Even if you don’t think about it that way – you still negotiate throughout your day 0 No one is born a skilled negotiator – it takes practice 0 Remember: 0Everything is negotiable 0 Female vs Male negotiation styles do differ 0 There are resources to help you learn to negotiate confidently 0 You can overcome the common mistakes made in negotiating
  • 3. Why don’t we negotiate? 0 We don’t want to offend 0 We want/need to be friends with everyone 0 It upsets the balance 0 Hard to separate personal vs business 0 We don’t want to disagree 0 Concerned what others think 0 Question our own value; Am I worth it?
  • 4. Everything is negotiable 0 Almost everything is life is negotiable if you see it that way 0 Opportunities to negotiate exist in almost every interaction 0 You’re probably better at it than you think!
  • 5. Female vs Male Negotiation Styles 0 Do any of these sound familiar? 0 Not asking for what you want for fear of damaging a relationship 0 Being hesitant about saying no because you’d like to keep everyone happy 0 Having much greater success at negotiating for someone else than your self 0 Getting flustered and emotional if a negotiation gets heated 0 Thinking the louder, tougher or smarter you are the better your chance at negotiation success
  • 6. Men & Women have different negotiation styles 0 Women value relationships over outcome 0 Men leverage relationships to achieve goals 0 Women make decisions based on what they feel they need rather than what they are worth 0 Men are more likely to ask for what they want 0 Women are more likely to wait to be recognised 0 Men talk for longer and interrupt more often! 0 Men use more direct language 0 Men tend to display more confidence than women in performance oriented settings 0 Women tend to set more modest goals
  • 7. Handy female instincts 0 Negotiation is about relationships….and girls are good at relationships! 0 Perception is a stronger natural instinct in females than males 0Picking up non-verbal signals (body language) 0For the first 2 years or so females need to communicate with children who cannot use language 0 Negotiation is ultimately an exercise in two-way communication 0 Needs exist on both sides of the table 0 Perspectives, ideas and feelings differ 0 Shared understanding = mutual solutions
  • 8. When is it worth it? 0 While everything might be negotiable, you don’t want to negotiate about everything 0 The key….. YOU decide what’s worth negotiating 0 Identify & clarify your personal & professional goals 0 If you’re heart’s not in it, you’re less likely to be successful
  • 9. Dissection of a negotiation 0 Negotiation is based on how important something is to two parties: yourself and the other negotiator 0 Research is a critical yet hidden component 0 Two-way communication process 0Demands & concessions (give and take) 0 Precedents: what went before 0 Experience: how often you’ve done this 0 Personality traits and confidence 0 Other parties: mediators, third-parties 0 Outcomes: immediate and/or ongoing
  • 10. Tips for stronger negotiation
  • 11. 10 steps before the conversation STEP WHAT CONTENT Step 1 Ascertain the scope of the exchange Step 2 Determine the negotiation objectives Step 3 Examine suppositions of both parties Step 4 Collect relevant data Step 5 Identify issues, sticking points and trade-offs Step 6 Calculate preliminary bargaining position & ground rules PROCESS Step 7 Reveal other side’s needs & examine your own Step 8 Produce your overall bargaining strategy Step 9 Determine possible negotiating options: BATNA (see next) Step 10 Enter into negotiations
  • 12. What is BATNA? 0 Best Alternative to a Negotiated Agreement 0Draft in advance 0 Think like the other party – what’s most important to them, where are they most likely to compromise 0 Equally – what’s more important to you, where would you be willing to compromise to give the other party a ‘win’
  • 13. Before the conversation 60% of the negotiation occurs before the conversation starts! The best negotiators do their pre-work meticulously
  • 14. Preparation builds confidence 0 Identify what it is you actually want 0 Prepare your arguments in advance based on objective research 0 Bring your notes in with you or send an agenda outlining your key points in advance 0 In a business setting, try to tie your desired outcomes with the objectives of the team or company 0Not “ you say as a company that you respect work/life balance so give me a four day week” 0 What would you say instead?
  • 15. Think collaboration – Not confrontation 0 Mutual goals or win-win 0 Understand not just your needs but those of the other side 0 Have pre-prepared your give and take 0 What is a nice to have that you are prepared to compromise on if needed? 0 Getting fired up and emotional can lead to an adverse outcome 0 Challenges are predictable: anticipate how the other person/party is likely to react and think about specific ways to respond
  • 16. Be Yourself! 0 Common mistakes: 0 Adopting a negotiation style that does not reflect who you are (one you are not comfortable with) 0 People see through you if you’re trying to be something you are not (you will look weak) 0 You can be quiet and calm but still be strong 0 You can disagree politely (no need for aggression)
  • 17. Engaging & gaining buy-in 0 The best negotiations are exercises in two-way conversations 0 Active listening, asking questions, reinforcing your desire for a mutually beneficial outcome 0Making sure the other party is being heard is a sign of respect 0 Show appreciation for differences in perspective 0 “let me clarify that I understand where you are coming from”
  • 18. Avoiding clichés & disclaimers 0 Don’t use jargon and clichés 0 Table thumping and aggression rarely work and are just embarrassing 0 “I think…”, “I feel…” are less forceful terms than “It’s clear that…” or “The market shows us that….”
  • 19. Stay focused & on target 0 Keep to the point – don’t deviate 0 Ask for more time to consider if you need to 0You usually don’t have to make a decision to accept an offer immediately 0 One conversation might not culminate in the final decision 0 Remember - negotiation is a process
  • 20. Seek a mentor 0 Learn from someone who displays outstanding negotiation skills 0 Use this as an opportunity to practice 0 Role play your negotiations prior to conducting them 0Ask your mentor for objective feedback 0 A little pep talk can do wonders for your confidence!
  • 21. Common mistakes 0 Not being willing to say no 0No is the most powerful word in negotiating! 0Successful negotiators know when & how to say no 0 Prepare properly, know your options, be flexible and be realistic 0 Remember that saying no isn’t personal 0 You must be able to disagree rather than give in to something that is contrary to your interests but you can be flexible in how to satisfy your interests 0 Not negotiating well when it’s for yourself 0 Negotiate for yourself as if you were negotiating for someone else (your colleagues, your kids, your family)
  • 22. 0 Ask for It: How Women Can Use the Power of Negotiation to Get What They Really Want (Linda Babcock & Sara Laschever) 0 www.careerwomen.com 0 www.negotiations.com