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11th Southern African Online
  Information Meeting (SAOIM)
“Innovation in an Age of Limits”
          7 June 2012
Source
From computers to the Internet,
                              libraries have successfully met the
                              challenge of adapting their services
                                   to changing technologies.

                          Today's challenge is delivering services
                         to smartphones, eBook readers, and
                           tablets to users on the go who now
                           view more content on mobile devices
Source                     than desktop and laptop computers.

                     eBook sales outpace paper books, and users
                     increasingly download music, movies, and
                       books from iTunes and Kindle, storing
                              their purchases in the Cloud.

                             Access by Touch: Delivering
                           Library Services Through Mobile
                              Technologies- June 8, 2012
                                 (Online Conference)
http://www.amigos.org/mobile_tech
The Mobile world at the palm of our hands




                 Source
If Librarians want to hold on to their
role as an Information professionals,
they need to be able to reach out to
users in their preferred method of
Communication. (Griffey, 2010)
The Mobile Academic Librarian provides:
• Library Services on the
  GO!
• 24/7 Access to the
  Library Catalogue,
  websites, services &
  resources
• Social Interactions via
  Mobile Web 2.0
  Applications
• Current Awareness to
  Services and Resources
• Information Retrieval &
  Reference Services
• eBook Readers on loan
At the PALM of your PATRON HANDS
Plan to be a Mobile Library/Librarian!

Develop or Customise Mobile Applications for
  your University/Library to fit your library
  users needs:
• Create Mobile website
• Create Mobile Library Catalogue
• Create Portable Instruction Resources
• Offer Mobile Library Tours
• Offer Mobile collections
• Provide SMS services
• Explore other implementation ideas ALL
  THE TIME! (Griffey, 2010)
Using mobile technology at University of Johannesburg
http://uj.mobi/
AirPac Library Catalogue
                                Use your mobile to:

                                •Search UJ Library
                                Catalogue

                                •Reserve items (place
http://ujmobilelink.uj.ac.za/
                                a hold on them)
http://ujlink.uj.ac.za/airpac
                                •Renew overdue books

                                •Download e-books
                                and e-journal articles

                                … and lots more
The Mobile Sciences Librarian... playground
Using mobile technology at University of Johannesburg
UJ Library Mobile Projects 2012
Project 1: iPads to be available in
               the library
• 15 iPads for UJ Kingsway Campus
  library
  > 12 iPads will be on stands in
  the library for students to use with
  selected applications
  > 3 iPads will be used by library
  staff to explore and learn how to
  use;
• Sponsor: Core Computer Business
  - On loan for 2 years
  - The contract has been submitted
  to the library for approval
UJ Library Mobile Projects 2012 (Cont.)
Project 2: iPads on   Challenges:
  loan                • How ready are we to
• 3 iPads will be       provide Mobile services?
  purchased           • Negotiate licensing for
• Circulated to         access to resources
  students            • Mobile disadvantage
                        students
                      Opportunities:
                      • Taking the library to the
                        users
                      • Mobile experience for
                        students
Wireless Access @ UJ

The University of Johannesburg aims at making
  available wireless access on all campuses.

Currently the UJ Library provides:
• Wi-Fi @ Kingsway Library.
  - Purpose: to accommodate the access to the
  library mobile iPad projects
  - Initial stage 2011-1212 only on Level 1 in
  the library for 40 users
  - From May 2012 additional Wi-Fi access is
  available for 200 students accessible on Level
  1&2
UJoogle: the new integrated Library search engine



                                                Implementation:

                                                •July 2012
   Ujoogle.uj.ac.za



•UJoogle (Encore, Innovative) brings true
discovery to library users by offering social features,
faceted search, advanced relevancy ranking, peer-
reviewed articles, digital collections, books and more.
•Ujoogle/Encore provides a platform that allows
for content flexibility and streams information from
article sources in real-time
Survey on the mobile use of the
 UJ Library catalogue :AirPac
About the AirPac Library Survey
• Pilot study
• The survey was conducted from 16 August 2011 for two
  weeks
• Four campus libraries
• Focus group:
   - Walk-in students
   - Post-graduates and undergraduates
• Sample: 41 participants
• Conceptual Framework: Technology Acceptance Model (TAM)
Survey Demographics
         Number of Participants              Type of Mobile Phones
            (per Campus)                  Smartphone    Classic phones   Ordinary phone

                            44%


                                                       10%

18%          19%                    19%



                                                                                41%

APB          FADA           APK     DFC




                                            49%
           Age of Participants
                    76%




  17%
                                  7%


 15-20              21-25         26+
Survey Findings
            Hours of Internet access                                         Reasons for Internet use
                   (Weekly)                                            58%
                                        35%                                              48%
                                                                                                                           41%

               21%                                                                                        24%
  19%                      17%
                                                       8%

                                                                    Social           E-mail            Instant          Surfing the
1-2 hours    2-3 hours   3-5 hours    6+ hours       None         Networking                          Messaging          Internet




             Searching the AirPac:                                        Reasons for NOT Searching
             Perceived Ease of Use                                                  AirPac
  46%          44%
                                                                                 29%            27%
                                                                                                                22%          22%


                                                      10%
                                                                     0%
                            0%           0%
                                                                 Difficulty to   Costs          Phone      Rather use      Nothing
  Easy       Very easy   Difficult   Very difficult Don't know        use                      features        PC




Perceived Ease of Use: The extent to which an individual
   believes that using the system will be free of effort
Survey Findings (continue)
                       Perceived Usefulness of AirPac
                   Searching AirPac         Renewal of Books     Check Library records


                                                   51%         51%
48%          49%
      46%                             46%




                                                                                         10%

                                                                                                  3%
                                                                                                            0%

      Easy                                      Very easy                                      Don't know



  Perceived Usefulness - the degree of
    performance for a person who uses a
    particular system / technological product.
    The     person   believes    that  his/her
    performance is enhanced by using the
    system/technological product
What are the students saying about AirPac?




It's awesome                         Innovative thinking
   Very innovative & a good structure for the UJ library.
In Conclusion
To meet the expectations of students, the libraries
should focus on:
• Developing Mobile library portals
• Seamless wireless access in the library, to enable
  free Wi-Fi access for students
• Making available different mobile devices, such as
  iPad and Kindle, to enhance users experience with
  different media
• To adopt and implement new trends based on
  users feedback
• Mobile savvy librarians to carry out the
  implementation
“A level of limitless, a level where there is no
impossibility, a level where impossible say I’m
                     possible”
References
Griffey, J. 2010. Mobile Technology & Libraries. London: Facet
   Publ. M-Libraries:
   http://www.libsuccess.org/index.php?title=M-Libraries

Thomas, L.C. 2012. The state of the Mobile in Libraries 2012.
  Accessed: 30/05/2012. URL:
  http://www.thedigitalshift.com/2012/02/mobile/the-state-of-
  mobile-in-libraries-2012/

Presentation:
Kovatcheva, P. The Academic Librarian on the move: the use of
  Mobile Technologies in Support to Teaching, Learning &
  Research. iBala workshop, 28 September 2011. Available on
  SlideShare:
  http://www.slideshare.net/pavlinka163/presentations
Thank you!
  Q&A




     We ARE the Mobile
       Librarians 

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Using mobile technology at University of Johannesburg

  • 1. 11th Southern African Online Information Meeting (SAOIM) “Innovation in an Age of Limits” 7 June 2012
  • 3. From computers to the Internet, libraries have successfully met the challenge of adapting their services to changing technologies. Today's challenge is delivering services to smartphones, eBook readers, and tablets to users on the go who now view more content on mobile devices Source than desktop and laptop computers. eBook sales outpace paper books, and users increasingly download music, movies, and books from iTunes and Kindle, storing their purchases in the Cloud. Access by Touch: Delivering Library Services Through Mobile Technologies- June 8, 2012 (Online Conference) http://www.amigos.org/mobile_tech
  • 4. The Mobile world at the palm of our hands Source
  • 5. If Librarians want to hold on to their role as an Information professionals, they need to be able to reach out to users in their preferred method of Communication. (Griffey, 2010)
  • 6. The Mobile Academic Librarian provides: • Library Services on the GO! • 24/7 Access to the Library Catalogue, websites, services & resources • Social Interactions via Mobile Web 2.0 Applications • Current Awareness to Services and Resources • Information Retrieval & Reference Services • eBook Readers on loan At the PALM of your PATRON HANDS
  • 7. Plan to be a Mobile Library/Librarian! Develop or Customise Mobile Applications for your University/Library to fit your library users needs: • Create Mobile website • Create Mobile Library Catalogue • Create Portable Instruction Resources • Offer Mobile Library Tours • Offer Mobile collections • Provide SMS services • Explore other implementation ideas ALL THE TIME! (Griffey, 2010)
  • 10. AirPac Library Catalogue Use your mobile to: •Search UJ Library Catalogue •Reserve items (place http://ujmobilelink.uj.ac.za/ a hold on them) http://ujlink.uj.ac.za/airpac •Renew overdue books •Download e-books and e-journal articles … and lots more
  • 11. The Mobile Sciences Librarian... playground
  • 13. UJ Library Mobile Projects 2012 Project 1: iPads to be available in the library • 15 iPads for UJ Kingsway Campus library > 12 iPads will be on stands in the library for students to use with selected applications > 3 iPads will be used by library staff to explore and learn how to use; • Sponsor: Core Computer Business - On loan for 2 years - The contract has been submitted to the library for approval
  • 14. UJ Library Mobile Projects 2012 (Cont.) Project 2: iPads on Challenges: loan • How ready are we to • 3 iPads will be provide Mobile services? purchased • Negotiate licensing for • Circulated to access to resources students • Mobile disadvantage students Opportunities: • Taking the library to the users • Mobile experience for students
  • 15. Wireless Access @ UJ The University of Johannesburg aims at making available wireless access on all campuses. Currently the UJ Library provides: • Wi-Fi @ Kingsway Library. - Purpose: to accommodate the access to the library mobile iPad projects - Initial stage 2011-1212 only on Level 1 in the library for 40 users - From May 2012 additional Wi-Fi access is available for 200 students accessible on Level 1&2
  • 16. UJoogle: the new integrated Library search engine Implementation: •July 2012 Ujoogle.uj.ac.za •UJoogle (Encore, Innovative) brings true discovery to library users by offering social features, faceted search, advanced relevancy ranking, peer- reviewed articles, digital collections, books and more. •Ujoogle/Encore provides a platform that allows for content flexibility and streams information from article sources in real-time
  • 17. Survey on the mobile use of the UJ Library catalogue :AirPac
  • 18. About the AirPac Library Survey • Pilot study • The survey was conducted from 16 August 2011 for two weeks • Four campus libraries • Focus group: - Walk-in students - Post-graduates and undergraduates • Sample: 41 participants • Conceptual Framework: Technology Acceptance Model (TAM)
  • 19. Survey Demographics Number of Participants Type of Mobile Phones (per Campus) Smartphone Classic phones Ordinary phone 44% 10% 18% 19% 19% 41% APB FADA APK DFC 49% Age of Participants 76% 17% 7% 15-20 21-25 26+
  • 20. Survey Findings Hours of Internet access Reasons for Internet use (Weekly) 58% 35% 48% 41% 21% 24% 19% 17% 8% Social E-mail Instant Surfing the 1-2 hours 2-3 hours 3-5 hours 6+ hours None Networking Messaging Internet Searching the AirPac: Reasons for NOT Searching Perceived Ease of Use AirPac 46% 44% 29% 27% 22% 22% 10% 0% 0% 0% Difficulty to Costs Phone Rather use Nothing Easy Very easy Difficult Very difficult Don't know use features PC Perceived Ease of Use: The extent to which an individual believes that using the system will be free of effort
  • 21. Survey Findings (continue) Perceived Usefulness of AirPac Searching AirPac Renewal of Books Check Library records 51% 51% 48% 49% 46% 46% 10% 3% 0% Easy Very easy Don't know Perceived Usefulness - the degree of performance for a person who uses a particular system / technological product. The person believes that his/her performance is enhanced by using the system/technological product
  • 22. What are the students saying about AirPac? It's awesome Innovative thinking Very innovative & a good structure for the UJ library.
  • 23. In Conclusion To meet the expectations of students, the libraries should focus on: • Developing Mobile library portals • Seamless wireless access in the library, to enable free Wi-Fi access for students • Making available different mobile devices, such as iPad and Kindle, to enhance users experience with different media • To adopt and implement new trends based on users feedback • Mobile savvy librarians to carry out the implementation
  • 24. “A level of limitless, a level where there is no impossibility, a level where impossible say I’m possible”
  • 25. References Griffey, J. 2010. Mobile Technology & Libraries. London: Facet Publ. M-Libraries: http://www.libsuccess.org/index.php?title=M-Libraries Thomas, L.C. 2012. The state of the Mobile in Libraries 2012. Accessed: 30/05/2012. URL: http://www.thedigitalshift.com/2012/02/mobile/the-state-of- mobile-in-libraries-2012/ Presentation: Kovatcheva, P. The Academic Librarian on the move: the use of Mobile Technologies in Support to Teaching, Learning & Research. iBala workshop, 28 September 2011. Available on SlideShare: http://www.slideshare.net/pavlinka163/presentations
  • 26. Thank you! Q&A We ARE the Mobile Librarians 