Stephen Naughton

Ireland Ireland

Head of Customer Operations - Personal Lines at Zurich Insurance Company Ltd.

Technology / Software / Internet

As a seasoned Operations professional with over 16 years of leadership experience. I have spent my career honing my skills and delivering value across a broad selection of customer service functions. I am passionate about building winning teams and processes to deliver exceptional customer loyalty. I have led teams of over 200 people and have designed, launched and managed many new start-up teams to help grow and drive revenue expansion. As Senior Channel Operations Manager for Emerging markets, I was central to building out a 25,000 SMB Reseller Channel, along with managing end-to-end program strategy, covering such programs as deal registration, demand generation and partner commu...