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© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 1 
Too much 
paperwork?
When doctors and nurses 
express dissatisfaction, 
paperwork is one of theirmost 
frequently expressed concerns. 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 2
What arewe talking about? 
Healthcare has a problem. 
Speech recognition can help to solve it. 
For speech to help, it has to be available. 
There are multiple possibilities. 
#1: Narrative capture anytime, anywhere. 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 3
Speech-enable 
your mhealth 
apps 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 4
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 5 
Adoctor’s challenge 
• Patients in need of attention 
• Clinical staff in need of answers 
• Personal need for rest, family 
time and reflection to be a better 
practitioner 
How would you like to be this patient?
Inadequate 
information 
Capturing of 
flat text 
Illegible 
entries 
Misinterpret 
ations 
Lack of 
shareable 
information 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 6 
Final 
signature 
often “in 
good faith“ 
Long 
turnaround 
time, 
backlogs 
Loss of 
reports, 
recordings, 
etc. 
Lack of 
uniform 
capturing 
Threats to 
care quality
Documentation is the lifeblood 
of healthcare 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 7 
Comprises the essential building 
blocks for all healthcare 
processes 
Each step must be accurately 
and thoroughly documented 
Obtaining a history 
Performing a physical 
examination 
Ordering tests and 
evaluating their results 
Establishing diagnoses 
Prescribing therapies and 
monitoring the course of 
treatment.
mHealth usability challenges 
Documentation, data entry and information retrieval 
VOICE 
WPM 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 8 
TYPING 
WPM 
Navigation, search, saving clicks: USER EXPERIENCE
Speech recognition leads to 
proven benefits 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 9 
50-90% 
improvement in 
report turnaround 
Basel University, CH 
7% 
productivity gain 
across hospital 
Vejle, DK 
€900,000 
annual savings 
Ullevaal, NO 
2.4 min 
average TAT 
HCA, UK 
10 hours 
saved per report 
CETIR, ES
It all startswith availability 
As documentation requirements grow, 
make it available everywhere 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 10 
Old: Doctors go to 
the computer 
Now:Computingcomes to thedoctor
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 11 
Howwemake itwork 
mHealth apps powered by Nuance 
Rapid deployment 
in hours not weeks 
Nuance Healthcare 
Services Platform 
Voice 
Platform-specific 
Development kits 
Developers 
Text & data
Nuance Healthcare 
Services Platform 
Voice 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 12 
Howwemake itwork 
mHealth apps powered by Nuance 
Users 
Text & data 
Desktop 
Mobile
Top 5 advanced capabilities 
1) Specialized medical speech and language models achieve high 
levels of accuracy and automatic data formatting 
2) End-to-end encryption and data security supportive of patient 
privacy laws and security standards, available as on-premise platform 
3) Rapid application integration 
4) Flexible options for multi-modal input and navigation - mix voice, touch 
and typing, creating a seamless user experience 
5) Support for multiple devices and operating platforms incl 
capabilities for building applications for iOS (iPhone, iPod, iPad), for 
Android (v2.2 and above) for Windows (.Net) and browser-based 
applications for Windows & Mac OS 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 13
Experience it today! 
Healthcare apps powered by Nuance 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 14 
PowerChart Touch Haiku/Canto 
EMRs, Specialty POC Solutions, Communication Tools… 
Global Platform—22 languages! 
NA+EMEA+LATAM+APAC 
Strong Developer Community 
500+ Registered Evaluations
Improved usability raises 
doctor and nurse satisfaction 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 15
Putting patients back at 
the centre of care 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 16
Healing Healthcare 
with Voice 
www.nuance.co.uk/healthcare 
@voice4health 
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 17

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Speech enable your mhealth solution for a better doctor & patient experience

  • 1. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 1 Too much paperwork?
  • 2. When doctors and nurses express dissatisfaction, paperwork is one of theirmost frequently expressed concerns. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 2
  • 3. What arewe talking about? Healthcare has a problem. Speech recognition can help to solve it. For speech to help, it has to be available. There are multiple possibilities. #1: Narrative capture anytime, anywhere. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 3
  • 4. Speech-enable your mhealth apps © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 4
  • 5. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 5 Adoctor’s challenge • Patients in need of attention • Clinical staff in need of answers • Personal need for rest, family time and reflection to be a better practitioner How would you like to be this patient?
  • 6. Inadequate information Capturing of flat text Illegible entries Misinterpret ations Lack of shareable information © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 6 Final signature often “in good faith“ Long turnaround time, backlogs Loss of reports, recordings, etc. Lack of uniform capturing Threats to care quality
  • 7. Documentation is the lifeblood of healthcare © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 7 Comprises the essential building blocks for all healthcare processes Each step must be accurately and thoroughly documented Obtaining a history Performing a physical examination Ordering tests and evaluating their results Establishing diagnoses Prescribing therapies and monitoring the course of treatment.
  • 8. mHealth usability challenges Documentation, data entry and information retrieval VOICE WPM © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 8 TYPING WPM Navigation, search, saving clicks: USER EXPERIENCE
  • 9. Speech recognition leads to proven benefits © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 9 50-90% improvement in report turnaround Basel University, CH 7% productivity gain across hospital Vejle, DK €900,000 annual savings Ullevaal, NO 2.4 min average TAT HCA, UK 10 hours saved per report CETIR, ES
  • 10. It all startswith availability As documentation requirements grow, make it available everywhere © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 10 Old: Doctors go to the computer Now:Computingcomes to thedoctor
  • 11. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 11 Howwemake itwork mHealth apps powered by Nuance Rapid deployment in hours not weeks Nuance Healthcare Services Platform Voice Platform-specific Development kits Developers Text & data
  • 12. Nuance Healthcare Services Platform Voice © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 12 Howwemake itwork mHealth apps powered by Nuance Users Text & data Desktop Mobile
  • 13. Top 5 advanced capabilities 1) Specialized medical speech and language models achieve high levels of accuracy and automatic data formatting 2) End-to-end encryption and data security supportive of patient privacy laws and security standards, available as on-premise platform 3) Rapid application integration 4) Flexible options for multi-modal input and navigation - mix voice, touch and typing, creating a seamless user experience 5) Support for multiple devices and operating platforms incl capabilities for building applications for iOS (iPhone, iPod, iPad), for Android (v2.2 and above) for Windows (.Net) and browser-based applications for Windows & Mac OS © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 13
  • 14. Experience it today! Healthcare apps powered by Nuance © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 14 PowerChart Touch Haiku/Canto EMRs, Specialty POC Solutions, Communication Tools… Global Platform—22 languages! NA+EMEA+LATAM+APAC Strong Developer Community 500+ Registered Evaluations
  • 15. Improved usability raises doctor and nurse satisfaction © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 15
  • 16. Putting patients back at the centre of care © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 16
  • 17. Healing Healthcare with Voice www.nuance.co.uk/healthcare @voice4health © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 17