The document discusses how speech recognition can help solve healthcare's paperwork problem by streamlining documentation. It notes that doctors and nurses frequently cite paperwork as a source of dissatisfaction. Speech recognition allows for narrative capture anytime, anywhere and can speed documentation workflows. When integrated into mobile health applications, speech recognition provides usability benefits over typing and improves user experience. Studies show speech recognition can yield productivity gains and cost savings industry-wide.

1. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 1
Too much
paperwork?

2. When doctors and nurses
express dissatisfaction,
paperwork is one of theirmost
frequently expressed concerns.
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 2

3. What arewe talking about?
Healthcare has a problem.
Speech recognition can help to solve it.
For speech to help, it has to be available.
There are multiple possibilities.
#1: Narrative capture anytime, anywhere.
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 3

4. Speech-enable
your mhealth
apps
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 4

5. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 5
Adoctor’s challenge
• Patients in need of attention
• Clinical staff in need of answers
• Personal need for rest, family
time and reflection to be a better
practitioner
How would you like to be this patient?

6. Inadequate
information
Capturing of
flat text
Illegible
entries
Misinterpret
ations
Lack of
shareable
information
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 6
Final
signature
often “in
good faith“
Long
turnaround
time,
backlogs
Loss of
reports,
recordings,
etc.
Lack of
uniform
capturing
Threats to
care quality

7. Documentation is the lifeblood
of healthcare
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 7
Comprises the essential building
blocks for all healthcare
processes
Each step must be accurately
and thoroughly documented
Obtaining a history
Performing a physical
examination
Ordering tests and
evaluating their results
Establishing diagnoses
Prescribing therapies and
monitoring the course of
treatment.

8. mHealth usability challenges
Documentation, data entry and information retrieval
VOICE
WPM
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 8
TYPING
WPM
Navigation, search, saving clicks: USER EXPERIENCE

9. Speech recognition leads to
proven benefits
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 9
50-90%
improvement in
report turnaround
Basel University, CH
7%
productivity gain
across hospital
Vejle, DK
€900,000
annual savings
Ullevaal, NO
2.4 min
average TAT
HCA, UK
10 hours
saved per report
CETIR, ES

10. It all startswith availability
As documentation requirements grow,
make it available everywhere
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 10
Old: Doctors go to
the computer
Now:Computingcomes to thedoctor

11. © 2002-2014 Nuance Communications, Inc. All rights reserved. Page 11
Howwemake itwork
mHealth apps powered by Nuance
Rapid deployment
in hours not weeks
Nuance Healthcare
Services Platform
Voice
Platform-specific
Development kits
Developers
Text & data

12. Nuance Healthcare
Services Platform
Voice
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 12
Howwemake itwork
mHealth apps powered by Nuance
Users
Text & data
Desktop
Mobile

13. Top 5 advanced capabilities
1) Specialized medical speech and language models achieve high
levels of accuracy and automatic data formatting
2) End-to-end encryption and data security supportive of patient
privacy laws and security standards, available as on-premise platform
3) Rapid application integration
4) Flexible options for multi-modal input and navigation - mix voice, touch
and typing, creating a seamless user experience
5) Support for multiple devices and operating platforms incl
capabilities for building applications for iOS (iPhone, iPod, iPad), for
Android (v2.2 and above) for Windows (.Net) and browser-based
applications for Windows & Mac OS
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 13

14. Experience it today!
Healthcare apps powered by Nuance
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 14
PowerChart Touch Haiku/Canto
EMRs, Specialty POC Solutions, Communication Tools…
Global Platform—22 languages!
NA+EMEA+LATAM+APAC
Strong Developer Community
500+ Registered Evaluations

15. Improved usability raises
doctor and nurse satisfaction
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 15

16. Putting patients back at
the centre of care
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 16

17. Healing Healthcare
with Voice
www.nuance.co.uk/healthcare
@voice4health
© 2002-2014 Nuance Communications, Inc. All rights reserved. Page 17