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Annual Health Strategy Summit

Dr Stephen Dunn,
D S h D
Director of Strategy
NHS East of England


Twitter: #NTSummit
Competition in the
East of England

Dr Stephen Dunn
Director of Provider Development
and Strategy
NHS East of England


                                   2
East of England approach

• For the last four years we have been actively promoting
  competition to drive up quality and performance
• Established Commercial Advisory Board & independent
  Competition Panel – only examples nationally
• One of the biggest users of Extended Choice Network
• Identified £1.9bn tendering opportunities over three year
  period – undermined by NHS preferred provider policy
• Run the first NHS competition to find a Foundation Trust
  to take over failing NHS Trust – Beds and Luton
• Run the first open process whereby public and private
  sectors have competed to run a DGH - Hinchingbrooke

                                                              3
A better patient experience     Improving people’s health        Reducing unfairness in health


      We will deliver year on       We will ensure fewer               Working with our partners,
      year improvements in          people suffer from, or die         we will reduce the
      patient experience            prematurely from, heart            differences in life
                                    disease, stroke and                expectancy between the
      We will extend access         cancer                             poorest 20% of our
      guarantees to more of         We will make our health            communities and the
      our services                  service the safest in              average in each PCT
                                    England                            We will ensure healthcare
      We will ensure that GP                                           is as available to
      practices improve             We will improve the lives          marginalised g p and
                                                                            g         groups
      access and b
                 d become           of those with l
                                     f th      ith long t
                                                        term           looked after children as it
      more responsive to the        conditions                         is to the rest of us
      needs of all patients
                                                                       We will cut the number of
      We will ensure that                                              smokers by 140,000
                                                                                 y      ,
      NHS primary dental
      services are available                                          We will halt the rise in
      locally to all who need                                         obesity in children and then
      them                                                            seek to reduce it
We are not ideological




                         5
With QIPP we need fresh ideas




                                6
NHS M&A

• Bedfordshire & Luton was a struggling Mental Health
  Trust with quality and safety issues
• An interim CEO was put in while we ran the first ever
  competition for another foundation trust to take it over
   • 20 Expression of Interest and 4 bidders
   • Robust evaluation with 24 skilled evaluators
   • D li
      Delivered i j t eight months
              d in just i ht     th
• As part of their winning bid SEPT set out to invest £6.8m
  in services and £13.5m in estates over next three years.
                                                       y
• There has already been a significant transformation in
  commissioning and contractual arrangements

                                                          7
Bringing in the best

SEPT have an outstanding track record:
• their CEO being awarded NHS leader of the year 2010
• one of first mental health trusts in the country to
  achieve FT status
• rated excellent / excellent in the Annual Health Check
• rated eighth best healthcare organisation to work for
• the first MH trust accredited at level 3 against risk
  management standards by NHS LA
• the first MH trust to achieve University Status
                                            Status.



                                                           8
Dealing with financial failure

• Hinchingbrooke is a financially challenged trust with a
  c£40m debt on a c£90m turnover.
• c66% of historic deficit (£25.6m) relates to the
  combination of the capped PbR transitional funding
  adjustments, and management errors.
   dj t      t     d              t
• The deficit which incurred in 2005/06 (£7.8m) was partly
  as a result of the lower than projected activity to the new
  Diagnostic Treatment Centre when it opened.
• Following a consultation in 2007, options were
  considered f repaying th hi t i d bt
       id d for         i the historic debt



                                                                9
Objectives

• To secure a sustainable future for Hinchingbrooke’s
  services and staff and to deal with the hospital’s
                                           hospital s
  historical financial issues, while maintaining quality for
  patients and securing value for money for tax payers
• To find a new partner to manage Hinchingbrooke
  hospital and provide the full range of modern acute
  hospital services under an innovative operating
           services,
  franchise agreement
• To run an open and transparent competitive tender
  process to find the best partner for the hospital from
  within the NHS, or from the independent or third sectors,
  or a combination of th
           bi ti     f them
                                                               10
Background

• A 2007 public consultation, run by NHS Cambridgeshire,
  on services to be provided at Hinchingbrooke,
  recommended that broadly the same range of services
  continue at the hospital site
• In May 2008 OBC recommending an operating franchise
  for Hinchingbrooke was approved by SHA Board
• In July 2009, the DH confirmed its support to work with
        y     ,                        pp
  the SHA to develop the operating franchise model
• The procurement of an operating franchise began in
  October
  O t b 2009 following a competitive di l
              f ll i             titi dialogue process
• The competition was open to the NHS, independent and
  voluntary sectors
                                                            11
The operating franchise

• The Trust will enter into an operating franchise
  agreement with the franchisee for a specified period
  (between seven and ten years)
• Under the agreement, the franchisee will commit to
               g
  delivering broadly the same range of services currently
  provided at the hospital (incl. A&E and maternity) but
  ultimately respond to commissioners’ evolving needs
                        commissioners
• The franchisee will pay the Trust a fee which will be used
  to contribute to repaying the historic deficit
                     p y g
• Staff and assets remain within the NHS. The public will
  continue to receive NHS services

                                                            12
What happens if franchisee fails?
• Commissioners will buy services from the franchisee and
  monitor performance and service quality
• CQC and Monitor will ensure that national standards and
  quality are maintained through inspection and regulation
• In the event of financial failure, the franchisee has
  guaranteed to cover Trust debts up to £5m and pay a
  termination payment of £2m
  t    i ti            t f £2
• In the event of termination, staff and assets will remain
  with the Trust Board which will use the termination
                 Board,
  payment to secure essential service continuity
• If Trust Board fails, Monitor will be the ultimate backstop
                 fails
                                                              13
Major engagement

•   17 staff briefings held at Hinchingbrooke
•   10 public newsletters
•   6 independently chaired stakeholder panel meetings
•   11 press releases issued
        p
•   9 newspaper adverts placed
•   49 patients and carers visited Q&A stalls at the hospital
•   56 evaluators scrutinised the bids for local people
•   11,118 visits to Hinchingbrooke Next Steps web pages
•   4i d
      independently chaired public meetings
               d tl h i d bli            ti
•   4 presentations given to patients’ and parish groups
•   7 council scrutiny committee meetings
•   31 interviews on TV and radio                             14
15
A rigorous process

• Bid involved two stages of dialogue. Dialogue 1 confirmed
  Bidders’ capability and capacity. Dialogue 2 demonstrated
             p      y        p     y      g
  that Bidders’ cost saving initiatives were deliverable, clinically
  safe and aligned with workforce and IM&T strategies
• 56 evaluators drawn from NHS Cambridgeshire
     evaluators,                  Cambridgeshire,
  Hinchingbrooke HCT, NHS East of England, legal & financial
  advisers and stakeholders, involved in assessing submissions
• Bidders interviewed by project board on 7th September, the
  stakeholder panel sub group on the 8th, and GPs on the 9th
• Circle and Serco Health progressed to ITT on 27 September
                                                  September.
  ITT submissions received from both bidders on 20 October.
• ITPD2 and ITT processes internally audited

                                                                   16
QIPP and GP consortia savings


    Nominal £m     ITT (7 years)   ITT (10 years)


Breakeven            £132.5m         £227.6m


Trust Comparator
T     C              £97.6m
                     £97 6           £145.6m
                                     £145 6




                                                    17
Outcome

• Process produced two credible potential partners, both
  of which secure the QIPP ask under contract
• Circle is planning to repay all of the debt over 10 years
• Circle aims to do this by empowering clinicians to
  improve productivity and reduce length of stay
• Following interviews the Project Board, Stakeholder
  Panel and GPs all recommended Circle and the
  Hinchingbrooke MD says Circle are the clinician’s choice
• At all stages of the procurement, bidders have had to
  satisfy financial and commercial criteria regarding their
  financial position


                                                         18
Circle

• Circle is a part employee owned social enterprise that
  forms the largest partnership of clinicians in Europe -
  over 2000
• Circle is co-owned and managed by the doctors, nurses
  and all staff who work i Ci l ’ h
     d ll t ff h         k in Circle’s hospitals, t t
                                           it l treatment
                                                        t
  centres and clinics
• Circle has significant experience of transforming NHS
  services from their Nottingham and Burton day surgery
  hospitals, where they treat around 130,000 NHS patients
  per annum
        annum.
• Circle has delivered 20% improvements in productivity in
  its first years of operation
            y         p

                                                        19
Reform implications

• HNS and BLPT reflects many of the White Paper’s key
  priorities
   • freeing up the provision of healthcare - any willing
     provider, meeting NHS quality and price requirements
   • greater choice, innovation and improvement
   • no hidden bail-outs

• White Paper signals the end of NHS trust model
  • following White Paper clarification sought and
                      Paper,
    exemption for Hinchingbrooke granted
  • Health bill includes provision for future franchises

                                                           20

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Stephen Dunn: Competition in the east of England

  • 1. Annual Health Strategy Summit Dr Stephen Dunn, D S h D Director of Strategy NHS East of England Twitter: #NTSummit
  • 2. Competition in the East of England Dr Stephen Dunn Director of Provider Development and Strategy NHS East of England 2
  • 3. East of England approach • For the last four years we have been actively promoting competition to drive up quality and performance • Established Commercial Advisory Board & independent Competition Panel – only examples nationally • One of the biggest users of Extended Choice Network • Identified £1.9bn tendering opportunities over three year period – undermined by NHS preferred provider policy • Run the first NHS competition to find a Foundation Trust to take over failing NHS Trust – Beds and Luton • Run the first open process whereby public and private sectors have competed to run a DGH - Hinchingbrooke 3
  • 4. A better patient experience Improving people’s health Reducing unfairness in health We will deliver year on We will ensure fewer Working with our partners, year improvements in people suffer from, or die we will reduce the patient experience prematurely from, heart differences in life disease, stroke and expectancy between the We will extend access cancer poorest 20% of our guarantees to more of We will make our health communities and the our services service the safest in average in each PCT England We will ensure healthcare We will ensure that GP is as available to practices improve We will improve the lives marginalised g p and g groups access and b d become of those with l f th ith long t term looked after children as it more responsive to the conditions is to the rest of us needs of all patients We will cut the number of We will ensure that smokers by 140,000 y , NHS primary dental services are available We will halt the rise in locally to all who need obesity in children and then them seek to reduce it
  • 5. We are not ideological 5
  • 6. With QIPP we need fresh ideas 6
  • 7. NHS M&A • Bedfordshire & Luton was a struggling Mental Health Trust with quality and safety issues • An interim CEO was put in while we ran the first ever competition for another foundation trust to take it over • 20 Expression of Interest and 4 bidders • Robust evaluation with 24 skilled evaluators • D li Delivered i j t eight months d in just i ht th • As part of their winning bid SEPT set out to invest £6.8m in services and £13.5m in estates over next three years. y • There has already been a significant transformation in commissioning and contractual arrangements 7
  • 8. Bringing in the best SEPT have an outstanding track record: • their CEO being awarded NHS leader of the year 2010 • one of first mental health trusts in the country to achieve FT status • rated excellent / excellent in the Annual Health Check • rated eighth best healthcare organisation to work for • the first MH trust accredited at level 3 against risk management standards by NHS LA • the first MH trust to achieve University Status Status. 8
  • 9. Dealing with financial failure • Hinchingbrooke is a financially challenged trust with a c£40m debt on a c£90m turnover. • c66% of historic deficit (£25.6m) relates to the combination of the capped PbR transitional funding adjustments, and management errors. dj t t d t • The deficit which incurred in 2005/06 (£7.8m) was partly as a result of the lower than projected activity to the new Diagnostic Treatment Centre when it opened. • Following a consultation in 2007, options were considered f repaying th hi t i d bt id d for i the historic debt 9
  • 10. Objectives • To secure a sustainable future for Hinchingbrooke’s services and staff and to deal with the hospital’s hospital s historical financial issues, while maintaining quality for patients and securing value for money for tax payers • To find a new partner to manage Hinchingbrooke hospital and provide the full range of modern acute hospital services under an innovative operating services, franchise agreement • To run an open and transparent competitive tender process to find the best partner for the hospital from within the NHS, or from the independent or third sectors, or a combination of th bi ti f them 10
  • 11. Background • A 2007 public consultation, run by NHS Cambridgeshire, on services to be provided at Hinchingbrooke, recommended that broadly the same range of services continue at the hospital site • In May 2008 OBC recommending an operating franchise for Hinchingbrooke was approved by SHA Board • In July 2009, the DH confirmed its support to work with y , pp the SHA to develop the operating franchise model • The procurement of an operating franchise began in October O t b 2009 following a competitive di l f ll i titi dialogue process • The competition was open to the NHS, independent and voluntary sectors 11
  • 12. The operating franchise • The Trust will enter into an operating franchise agreement with the franchisee for a specified period (between seven and ten years) • Under the agreement, the franchisee will commit to g delivering broadly the same range of services currently provided at the hospital (incl. A&E and maternity) but ultimately respond to commissioners’ evolving needs commissioners • The franchisee will pay the Trust a fee which will be used to contribute to repaying the historic deficit p y g • Staff and assets remain within the NHS. The public will continue to receive NHS services 12
  • 13. What happens if franchisee fails? • Commissioners will buy services from the franchisee and monitor performance and service quality • CQC and Monitor will ensure that national standards and quality are maintained through inspection and regulation • In the event of financial failure, the franchisee has guaranteed to cover Trust debts up to £5m and pay a termination payment of £2m t i ti t f £2 • In the event of termination, staff and assets will remain with the Trust Board which will use the termination Board, payment to secure essential service continuity • If Trust Board fails, Monitor will be the ultimate backstop fails 13
  • 14. Major engagement • 17 staff briefings held at Hinchingbrooke • 10 public newsletters • 6 independently chaired stakeholder panel meetings • 11 press releases issued p • 9 newspaper adverts placed • 49 patients and carers visited Q&A stalls at the hospital • 56 evaluators scrutinised the bids for local people • 11,118 visits to Hinchingbrooke Next Steps web pages • 4i d independently chaired public meetings d tl h i d bli ti • 4 presentations given to patients’ and parish groups • 7 council scrutiny committee meetings • 31 interviews on TV and radio 14
  • 15. 15
  • 16. A rigorous process • Bid involved two stages of dialogue. Dialogue 1 confirmed Bidders’ capability and capacity. Dialogue 2 demonstrated p y p y g that Bidders’ cost saving initiatives were deliverable, clinically safe and aligned with workforce and IM&T strategies • 56 evaluators drawn from NHS Cambridgeshire evaluators, Cambridgeshire, Hinchingbrooke HCT, NHS East of England, legal & financial advisers and stakeholders, involved in assessing submissions • Bidders interviewed by project board on 7th September, the stakeholder panel sub group on the 8th, and GPs on the 9th • Circle and Serco Health progressed to ITT on 27 September September. ITT submissions received from both bidders on 20 October. • ITPD2 and ITT processes internally audited 16
  • 17. QIPP and GP consortia savings Nominal £m ITT (7 years) ITT (10 years) Breakeven £132.5m £227.6m Trust Comparator T C £97.6m £97 6 £145.6m £145 6 17
  • 18. Outcome • Process produced two credible potential partners, both of which secure the QIPP ask under contract • Circle is planning to repay all of the debt over 10 years • Circle aims to do this by empowering clinicians to improve productivity and reduce length of stay • Following interviews the Project Board, Stakeholder Panel and GPs all recommended Circle and the Hinchingbrooke MD says Circle are the clinician’s choice • At all stages of the procurement, bidders have had to satisfy financial and commercial criteria regarding their financial position 18
  • 19. Circle • Circle is a part employee owned social enterprise that forms the largest partnership of clinicians in Europe - over 2000 • Circle is co-owned and managed by the doctors, nurses and all staff who work i Ci l ’ h d ll t ff h k in Circle’s hospitals, t t it l treatment t centres and clinics • Circle has significant experience of transforming NHS services from their Nottingham and Burton day surgery hospitals, where they treat around 130,000 NHS patients per annum annum. • Circle has delivered 20% improvements in productivity in its first years of operation y p 19
  • 20. Reform implications • HNS and BLPT reflects many of the White Paper’s key priorities • freeing up the provision of healthcare - any willing provider, meeting NHS quality and price requirements • greater choice, innovation and improvement • no hidden bail-outs • White Paper signals the end of NHS trust model • following White Paper clarification sought and Paper, exemption for Hinchingbrooke granted • Health bill includes provision for future franchises 20