2. BASIC BEHAVIOR PRINCIPLES
Safety in the workplace is a
combination of three
measurable components:
1. The Person
2. Their Environment
3. Their Behavior
Only when these three
elements are combined
can workplace accidents
be eliminated.
3. BASIC BEHAVIOR PRINCIPLES
The person component consists
of the employees’:
• Physical Capabilities
• Experience
• Training
4. BASIC BEHAVIOR PRINCIPLES
The work environment represents:
• Engineering Controls
• Equipment
• Job Task
• Work Culture
6. THE BEHAVIOR-BASED SAFETY PROCESS
Behavior-based safety is based
on four key components:
• A behavioral observation
and feedback process
• A formal review of
observation data
• Improvement goals
• Reinforcement for
improvement and
goal attainment
7. BEHAVIORAL OBSERVATION AND FEEDBACK
This is one of the most important components of the process.
Observations provide direct, measurable information on
employees’ safe work practices.
• Employees are observed performing their routine task.
The observer documents both safe and unsafe behaviors.
• The employee is then provided positive feedback on the
safe behaviors and non-threatening feedback on the unsafe
behaviors. They are also provided with suggestions on
correcting the unsafe behaviors.
8. FORMAL REVIEW OF OBSERVATION DATA
The data is then analyzed to determine
the employee’s (or department’s)
improvement in safe behaviors. It can
be looked at as an overall percentage.
Example: If there were 20 items on the
checklist and the worker performed
17 of them safely, then he would get
a score of 85% safe.
9. FORMAL REVIEW OF OBSERVATION DATA
The improvement between observations
could be graphed and displayed for
employees to view. When the graphs
shows improvement, it provides positive
reinforcing feedback to employees.
11. IMPROVEMENT GOALS
These goals can take different
forms, such as:
1. Percent Safe Goals
2. Process Goals
3. Implementation Goals
12. REINFORCEMENT FOR IMPROVEMENT
AND GOAL ATTAINMENT
Management must provide immediate,
positive feedback to reinforce safe
behavior. Rewards can be an effective
means of reinforcing goal attainment.
Percent safe goals
Based on safe work practices observed.
Must be based on realistic evaluation of the area’s level of safety
Should be set for a short time-period: 1 to 3 months is common.
Process Goals
Focus on improving a specific work practice, such as using proper lifting techniques.
Implementation Goals
Focus on maintaining the process, such as setting a goal for how many observations are conducted a week.