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DO THE MATH BEFORE YOU
BUY INSURANCE
B Y C L A U D E Y O D E R A N D D A V E H E P P E N , C O N T R I B U T O R S
USING BIG DATA TO CAPTURE
RISK VOLATILITY
B Y C L A U D E Y O D E R A N D D A V E H E P P E N , C O N T R I B U T O R S
Claude Yoder is head of Marsh Global Analytics and Dave Heppen leads the Marsh Global
Analytics North American unit.
When it comes to deciding how
much property-casualty insurance to buy for their
companies, CFOs and corporate risk managers face
an essential dilemma. On one hand, they don’t want to
buy more insurance than their companies need because
the cost depletes capital that could be used for other
business purposes. On the other hand, if they buy too
little insurance, they could put their company’s balance
sheet at risk if a significant loss occurs.
Difficult as deciding how much insurance to buy
is, it can be even harder when a company has little
or no history of large losses on which to base such
decisions. The use of analytics can help executives make
more informed decisions about how much insurance
coverage is appropriate to buy during their spring
renewal, however.
Although it may be tempting for CFOs and/or risk
managers who have never experienced a large loss at
their firms to discount the possibility of one occurring
in the future, the exposure still exists. Just as insurers
must price the coverage to match their exposure to risk
to succeed in the long term, executives should consider
the possibility of a large event when evaluating the
appropriate amounts of coverage to buy from insurers.
One need look no further than the aftereffects of
recent large retail data breaches and catastrophes like
Superstorm Sandy to know why.
Quantifying a Big Exposure
Quantifying a company’s exposure to large losses
involves two steps: estimating the likelihood of a large-
scale event occurring, and estimating the cost of such
an event if it does occur.
For a company with little to no loss history, it’s useful
to consult large losses experienced by other companies
in the same industry. That requires a robust source of
industry loss data. A threshold representing a large event
needs to be selected for this exercise, such as all industry
DO THE MATH BEFORE YOU BUY INSURANCE
Deciding how much insurance to buy can be tough when a company has little or
no history of large losses on which to base such decisions.
B Y C L A U D E Y O D E R A N D D A V E H E P P E N , C O N T R I B U T O R S
cfo.com
loss events above $10 million.
By considering the number of such events across
the industry (on an annual basis), in combination with
the company’s size relative to the size of the industry,
one can estimate the company’s likelihood of a large
event occurring. These initial estimates can be further
refined based on company-specific considerations that
include loss control measures, nature of exposures and
business models.
Using that data, analytics can then help provide
a reasonable basis for estimating the potential costs
associated with such an event.
It’s important to recognize, however, that although
industry losses serve as a useful guide, they’re not a
definitive statement of loss potential. For example, if
the largest industry event is $100 million, you shouldn’t
assume that this is the maximum loss the company
could experience. Instead, CFOs and their staffs should
consider a range of potential loss outcomes if a large
loss occurs, over and above the range suggested by the
individual losses.
One way to accomplish this is through loss
distributions. Each individual large loss in a data set
can be viewed as a result drawn at random from an
underlying loss distribution. By fitting a curve to its
losses,acompanycanestimatethepotentialdistribution
of costs above and beyond what has already been seen
from the available data.
Consider the following example: Company XYZ,
which has a 1 percent market share of its industry, is
beginning its insurance-renewal discussions. Let’s say
the company, which has never experienced a loss above
$10 million, wants to figure out if $75 million in general
liability insurance is the best amount for it to buy.
Upon further investigation, the finance
department learns that 50 general liability losses of
more than $10 million have occurred in the industry
over the last five years. Insured losses from those
cfo.com
cfo.com
events range from $10 million to $125 million, with
an average loss of $50 million.
With 50 industry losses of more than $10 million
over a five-year period, the number of industry
events above $10 million can be estimated as 10 per
year (50/5). Since Company XYZ has a 1 percent
market share, its likelihood of a loss above $10
million can be estimated at 10 percent per year:
(10 losses per year)(1%) = 0.10, or 10% per year.
In this example, we assume that the distribution that
best fits the industry data yields the following results:
• Average loss: $50 million.
• 1-in-5 loss (80th percentile) = $75 million.
• 1-in-10 loss (90th percentile) = $100 million.
• 1-in-100 loss (99th percentile) = $150 million.
Evaluating Coverage
Given these results, how should Company XYZ
evaluate what buying $75 million in total coverage
would mean? The thought process may go as follows:
• If we have a large loss, the likelihood that that
amount of coverage would be enough is 80 percent
(a 1-in-5 loss).
• But there’s a 10 percent chance that the loss will
be at least $25 million above those coverage limits
($100 million – $75 million), and a 1 percent chance
that it will be at least $75 million above our limits
($150 million – $75 million).
• Our likelihood of experiencing a large loss is
10 percent.
• By combining the 10 percent likelihood of a
large loss with the 80 percent likelihood that our
current coverage limits contain large losses, our
limits appear to be adequate 98 percent of the time
(100 percent – (10 percent x (1-80%)) = 98%).
• If we want limits to be sufficient 99 percent of the
time, we would need to increase them to the 90th
percentile of the loss distribution, or $100 million
(100 percent – (10 percent x (1-90%)) = 99%).
Other Considerations
Aside from insurance limits there are other
important considerations concerning the best use of
risk transfer. A company’s risk-bearing capacity and
appetite, and its market-based insurance premiums,
are important aspects when deciding how to retain
and transfer risk. Sophisticated techniques can be used
to ensure all relevant factors are part of the decision-
making framework.
Analytics can provide the credible supporting
documentation needed for insurance limit and
other risk transfer discussions at the executive and
board levels. Particularly with company boards being
more demanding and specific about the risks facing
companies today, the better prepared executives are
with data heading into those discussions, the more
satisfied a company’s stakeholders will be.
Claude Yoder is head of Marsh Global Analytics and
Dave Heppen leads the Marsh Global Analytics North
American unit.
ePrinted and posted with permission to Marsh LLC from CFO.com, April 18, 2014. Visit our website at www.cfo.com
© CFO Publishing LLC. All Rights Reserved. Foster Printing Service: 866-879-9144, www.marketingreprints.com.
Companies have traditionally
measured their exposure to risks through total cost
of risk (TCOR) calculations. Definitions vary, but
TCOR represents the sum of these larger elements:
the insurance premiums a corporation spends, the
cost of the losses it retains, and other items such as
administrative costs, brokerage fees, and taxes and
assessments.
The shortcoming of this line of thinking is that it
places no value on uncertainty, rather treating losses
as a known quantity. And yet the amount of losses at
any one company fluctuates unpredictably from year
to year. In fact, this uncertainty is the main reason
that companies buy insurance and create loss control
and mitigation programs.
The importance of measuring uncertainty and
volatility has led to the creation of a new measure of
risk: the economic cost of risk (ECOR).
ECOR is defined as the sum of:
• Expected retained losses.
• Premiums.
• Other expenses (for example, claims-handling fees
and the cost of collateral).
• Implied risk charge.
Unlike TCOR, ECOR incorporates an implied risk
charge (IRC) that evaluates the severity and likelihood
of detrimental outcomes and their associated cost.
Because no company is perfectly protected against the
unexpected, every organization bears an implied charge
for their unexpected risk.
Thus, IRC can be quantified for any insurance or
mitigation structure. IRC incorporates a company’s
capital costs and provides a direct linkage between
insurance purchasing decisions and financial perfor-
mance metrics. It also creates a necessary and more
USING BIG DATA TO CAPTURE RISK VOLATILITY
By factoring in the Economic Cost of Risk, CFOs can capture the
ups and downs of their companies’ perils.
B Y C L A U D E Y O D E R A N D D A V E H E P P E N , C O N T R I B U T O R S
cfo.com
meaningful way for companies to strategically engage
between their finance and risk management functions.
The Metric in Practice
Consider the two hypothetical companies (in
the charts below) with the following loss history,
assuming constant size over the past five years
(“Ground-Up Losses” are a measurement of the
original losses to a company):
Each of these companies has an average loss of $10
million per year. Traditional TCOR analysis might
suggest that there is no difference in the cost of risk
for these two companies. But there is much more
volatility in Company B’s losses.
Suchvolatilitycanleadtounexpectedandunpleasant
effects on a company’s earnings and performance.
Intuitively, it feels as if the cost of risk for Company
B should be higher than Company A because of the
higher downside risk. The question then becomes: How
do you put a value on this volatility?
ECOR measures this additional cost of risk through
the IRC, which is computed as the capital at risk
(expected losses above average losses) multiplied by
the company’s cost of capital. Stochastic modeling is
typically used to measure IRC. However, for purposes
of simplicity, we
can show how IRC
for Company A and
Company B can be
measured based on
their historical losses.
For Company A,
average losses are $10
million, and there is
one year, 2011, with
losses above that
amount, of $11 million.
Total losses above theCompany A
cfo.com
cfo.com
average are thus $1
million ($11 million
– $10 million). There
is a 20 percent chance
of experiencing losses
above the average
(one year out of five).
Therefore, expected
losses above the
average annually are 20
percent multiplied by
$1 million, or $200,000.
For Company B,
average losses are also $10 million. But there are two
years with losses above $10 million, 2009 ($15 million)
and 2011 ($18 million). Therefore, total losses above
expected are $13 million (the sum of $15 million – $10
million = $5 million, and $18 million – $10 million = $8
million). Average losses above expected are $6.5 million
(the average of $5 million and $8 million). There is a
40 percent chance of experiencing losses above the
average (two years out of five). Therefore, expected
losses above the average are 40 percent multiplied by
$6.5 million, or $2.6 million.
The IRC for Company A is $200,000 multiplied by
the company’s cost of capital. In relation to ECOR,
this is a trivial amount, which should be the case when
losses are highly predictable.
The IRC for Company B is $2.6 million multiplied
by the company’s cost of capital. That becomes a
significant cost component of ECOR and, in this
example, is more than 10 times higher for Company B
than Company A.
That should be the case when losses are highly
volatile, particularly when considering that the capital
is at risk for the lifetime of the claims rather than only a
short period, such as 12 months. By measuring the cost
of risk through the lens of ECOR, companies can now
place a value on uncertainty.
Claude Yoder is head of Marsh Global Analytics
and Dave Heppen is Marsh Global Analytics North
American Leader.
ePrinted and posted with permission to Marsh LLC from CFO.com, December 2, 2013. Visit our website at www.cfo.com
© CFO Publishing LLC. All Rights Reserved. Foster Printing Service: 866-879-9144, www.marketingreprints.com.
Company B

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Marsh Analytics - CFO com

  • 1. DO THE MATH BEFORE YOU BUY INSURANCE B Y C L A U D E Y O D E R A N D D A V E H E P P E N , C O N T R I B U T O R S USING BIG DATA TO CAPTURE RISK VOLATILITY B Y C L A U D E Y O D E R A N D D A V E H E P P E N , C O N T R I B U T O R S Claude Yoder is head of Marsh Global Analytics and Dave Heppen leads the Marsh Global Analytics North American unit.
  • 2. When it comes to deciding how much property-casualty insurance to buy for their companies, CFOs and corporate risk managers face an essential dilemma. On one hand, they don’t want to buy more insurance than their companies need because the cost depletes capital that could be used for other business purposes. On the other hand, if they buy too little insurance, they could put their company’s balance sheet at risk if a significant loss occurs. Difficult as deciding how much insurance to buy is, it can be even harder when a company has little or no history of large losses on which to base such decisions. The use of analytics can help executives make more informed decisions about how much insurance coverage is appropriate to buy during their spring renewal, however. Although it may be tempting for CFOs and/or risk managers who have never experienced a large loss at their firms to discount the possibility of one occurring in the future, the exposure still exists. Just as insurers must price the coverage to match their exposure to risk to succeed in the long term, executives should consider the possibility of a large event when evaluating the appropriate amounts of coverage to buy from insurers. One need look no further than the aftereffects of recent large retail data breaches and catastrophes like Superstorm Sandy to know why. Quantifying a Big Exposure Quantifying a company’s exposure to large losses involves two steps: estimating the likelihood of a large- scale event occurring, and estimating the cost of such an event if it does occur. For a company with little to no loss history, it’s useful to consult large losses experienced by other companies in the same industry. That requires a robust source of industry loss data. A threshold representing a large event needs to be selected for this exercise, such as all industry DO THE MATH BEFORE YOU BUY INSURANCE Deciding how much insurance to buy can be tough when a company has little or no history of large losses on which to base such decisions. B Y C L A U D E Y O D E R A N D D A V E H E P P E N , C O N T R I B U T O R S cfo.com loss events above $10 million. By considering the number of such events across the industry (on an annual basis), in combination with the company’s size relative to the size of the industry, one can estimate the company’s likelihood of a large event occurring. These initial estimates can be further refined based on company-specific considerations that include loss control measures, nature of exposures and business models. Using that data, analytics can then help provide a reasonable basis for estimating the potential costs associated with such an event. It’s important to recognize, however, that although industry losses serve as a useful guide, they’re not a definitive statement of loss potential. For example, if the largest industry event is $100 million, you shouldn’t assume that this is the maximum loss the company could experience. Instead, CFOs and their staffs should consider a range of potential loss outcomes if a large loss occurs, over and above the range suggested by the individual losses. One way to accomplish this is through loss distributions. Each individual large loss in a data set can be viewed as a result drawn at random from an underlying loss distribution. By fitting a curve to its losses,acompanycanestimatethepotentialdistribution of costs above and beyond what has already been seen from the available data. Consider the following example: Company XYZ, which has a 1 percent market share of its industry, is beginning its insurance-renewal discussions. Let’s say the company, which has never experienced a loss above $10 million, wants to figure out if $75 million in general liability insurance is the best amount for it to buy. Upon further investigation, the finance department learns that 50 general liability losses of more than $10 million have occurred in the industry over the last five years. Insured losses from those
  • 3. cfo.com cfo.com events range from $10 million to $125 million, with an average loss of $50 million. With 50 industry losses of more than $10 million over a five-year period, the number of industry events above $10 million can be estimated as 10 per year (50/5). Since Company XYZ has a 1 percent market share, its likelihood of a loss above $10 million can be estimated at 10 percent per year: (10 losses per year)(1%) = 0.10, or 10% per year. In this example, we assume that the distribution that best fits the industry data yields the following results: • Average loss: $50 million. • 1-in-5 loss (80th percentile) = $75 million. • 1-in-10 loss (90th percentile) = $100 million. • 1-in-100 loss (99th percentile) = $150 million. Evaluating Coverage Given these results, how should Company XYZ evaluate what buying $75 million in total coverage would mean? The thought process may go as follows: • If we have a large loss, the likelihood that that amount of coverage would be enough is 80 percent (a 1-in-5 loss). • But there’s a 10 percent chance that the loss will be at least $25 million above those coverage limits ($100 million – $75 million), and a 1 percent chance that it will be at least $75 million above our limits ($150 million – $75 million). • Our likelihood of experiencing a large loss is 10 percent. • By combining the 10 percent likelihood of a large loss with the 80 percent likelihood that our current coverage limits contain large losses, our limits appear to be adequate 98 percent of the time (100 percent – (10 percent x (1-80%)) = 98%). • If we want limits to be sufficient 99 percent of the time, we would need to increase them to the 90th percentile of the loss distribution, or $100 million (100 percent – (10 percent x (1-90%)) = 99%). Other Considerations Aside from insurance limits there are other important considerations concerning the best use of risk transfer. A company’s risk-bearing capacity and appetite, and its market-based insurance premiums, are important aspects when deciding how to retain and transfer risk. Sophisticated techniques can be used to ensure all relevant factors are part of the decision- making framework. Analytics can provide the credible supporting documentation needed for insurance limit and other risk transfer discussions at the executive and board levels. Particularly with company boards being more demanding and specific about the risks facing companies today, the better prepared executives are with data heading into those discussions, the more satisfied a company’s stakeholders will be. Claude Yoder is head of Marsh Global Analytics and Dave Heppen leads the Marsh Global Analytics North American unit. ePrinted and posted with permission to Marsh LLC from CFO.com, April 18, 2014. Visit our website at www.cfo.com © CFO Publishing LLC. All Rights Reserved. Foster Printing Service: 866-879-9144, www.marketingreprints.com.
  • 4. Companies have traditionally measured their exposure to risks through total cost of risk (TCOR) calculations. Definitions vary, but TCOR represents the sum of these larger elements: the insurance premiums a corporation spends, the cost of the losses it retains, and other items such as administrative costs, brokerage fees, and taxes and assessments. The shortcoming of this line of thinking is that it places no value on uncertainty, rather treating losses as a known quantity. And yet the amount of losses at any one company fluctuates unpredictably from year to year. In fact, this uncertainty is the main reason that companies buy insurance and create loss control and mitigation programs. The importance of measuring uncertainty and volatility has led to the creation of a new measure of risk: the economic cost of risk (ECOR). ECOR is defined as the sum of: • Expected retained losses. • Premiums. • Other expenses (for example, claims-handling fees and the cost of collateral). • Implied risk charge. Unlike TCOR, ECOR incorporates an implied risk charge (IRC) that evaluates the severity and likelihood of detrimental outcomes and their associated cost. Because no company is perfectly protected against the unexpected, every organization bears an implied charge for their unexpected risk. Thus, IRC can be quantified for any insurance or mitigation structure. IRC incorporates a company’s capital costs and provides a direct linkage between insurance purchasing decisions and financial perfor- mance metrics. It also creates a necessary and more USING BIG DATA TO CAPTURE RISK VOLATILITY By factoring in the Economic Cost of Risk, CFOs can capture the ups and downs of their companies’ perils. B Y C L A U D E Y O D E R A N D D A V E H E P P E N , C O N T R I B U T O R S cfo.com meaningful way for companies to strategically engage between their finance and risk management functions. The Metric in Practice Consider the two hypothetical companies (in the charts below) with the following loss history, assuming constant size over the past five years (“Ground-Up Losses” are a measurement of the original losses to a company): Each of these companies has an average loss of $10 million per year. Traditional TCOR analysis might suggest that there is no difference in the cost of risk for these two companies. But there is much more volatility in Company B’s losses. Suchvolatilitycanleadtounexpectedandunpleasant effects on a company’s earnings and performance. Intuitively, it feels as if the cost of risk for Company B should be higher than Company A because of the higher downside risk. The question then becomes: How do you put a value on this volatility? ECOR measures this additional cost of risk through the IRC, which is computed as the capital at risk (expected losses above average losses) multiplied by the company’s cost of capital. Stochastic modeling is typically used to measure IRC. However, for purposes of simplicity, we can show how IRC for Company A and Company B can be measured based on their historical losses. For Company A, average losses are $10 million, and there is one year, 2011, with losses above that amount, of $11 million. Total losses above theCompany A
  • 5. cfo.com cfo.com average are thus $1 million ($11 million – $10 million). There is a 20 percent chance of experiencing losses above the average (one year out of five). Therefore, expected losses above the average annually are 20 percent multiplied by $1 million, or $200,000. For Company B, average losses are also $10 million. But there are two years with losses above $10 million, 2009 ($15 million) and 2011 ($18 million). Therefore, total losses above expected are $13 million (the sum of $15 million – $10 million = $5 million, and $18 million – $10 million = $8 million). Average losses above expected are $6.5 million (the average of $5 million and $8 million). There is a 40 percent chance of experiencing losses above the average (two years out of five). Therefore, expected losses above the average are 40 percent multiplied by $6.5 million, or $2.6 million. The IRC for Company A is $200,000 multiplied by the company’s cost of capital. In relation to ECOR, this is a trivial amount, which should be the case when losses are highly predictable. The IRC for Company B is $2.6 million multiplied by the company’s cost of capital. That becomes a significant cost component of ECOR and, in this example, is more than 10 times higher for Company B than Company A. That should be the case when losses are highly volatile, particularly when considering that the capital is at risk for the lifetime of the claims rather than only a short period, such as 12 months. By measuring the cost of risk through the lens of ECOR, companies can now place a value on uncertainty. Claude Yoder is head of Marsh Global Analytics and Dave Heppen is Marsh Global Analytics North American Leader. ePrinted and posted with permission to Marsh LLC from CFO.com, December 2, 2013. Visit our website at www.cfo.com © CFO Publishing LLC. All Rights Reserved. Foster Printing Service: 866-879-9144, www.marketingreprints.com. Company B