2. Case Studies
• Bookshops
• Pizza Store
• S/w supplies and support
• E-Newspaper
• Banking
• Auctions
• Share dealing
• Gambling
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3. Bookshop – amazon.com
• Moderately priced
• Readers are well educated
• Readers know what to purchase
• Readers are ready to wait for good arrival
• Delivery support – Postal / Courier
• No inventory – Discounted prices
• Preview and connection to social network
• Barns & Nobel forced to moved to e-bookshop
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4. Bookshop – amazon.com
• Large database of books
• Search engine for author, title, subject…
• Stock details & exact delivery period
• Business Intelligence (readers likings)
• EDI integration (Publisher -> Wholesaler ->
Bookshop -> Customer)
• Business expanded to Germany, UK, Europe
• Added – Music, Videos, Electronic Equipment
• Links to Pet Supplies, Groceries, Pharma…
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5. Business Transition
• Amazon
• Barnes & Nobel
• Bertetsmann AG
• Blackwell
• Chapters
• Indian online book purchase …..?
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6. Pizza Store
• Relatively less time / Parking problems
• Commute / Petrol Prices
• On-line catalog
• Comparison
• Delivery at home / within 30 mnts / Hot food
• Store - > Customer (B2C)
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7. S/w Supplies and Support
• B2B & B2C type of business
• S/w install
• S/w support
• Business Integration - H/w supply
• Ex. UPS – Repairing machines
• Eudora.com, faico.net
• On-line support, Bug fixes, Network problems
• Sell CD’s and accessories
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8. Electronic Newspaper
• Eco friendly, B2C business
• Coverage across the world
• Integration with Radio and Television
• Search for interested news only
• Previous news search
• Transportation & Labor is saved
• Location doesn’t matter (House / Office …)
• On-line magazine (expansion)
• News comparison / News Abstract
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9. Internet Banking
• Bank Balance enquiry / Bankbook update
• Urgent Payment / Mail communication
• Money Transfer
• On-line statements / Cheque book
• Search on amount / period / paid / received
• Transfer facility
• Standing orders / direct debits
• Interbank Transfer
• Housing Loan / Car loan payment
• Online Payment (Tax, Tel, Electricity)
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10. Case Studies
• Virtual Auctions
– eBay.com , Yahoo.com
• On-line share dealing
– E*Trade, Market Eye, Charles Schwab
• Everything about cars
– Carwale.com
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