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Mobile Engagement and Promotional Services Market in 
India
February 2013
Executive Summary
                                    SAMPLE 
                   Mobile engagement market in India was valued over INR xx mn as on Oct 2012
   Market          Mobile Ad market in India as on Sep 2012 was estimated at INR yy bn
  Overview         Infotainment and mobile social media constitute the major types of m‐engagement activities 
                    which the companies in India have been predominantly indulging over the recent years

                  Drivers:                                                     Challenges:
                   Rise in Mobile Device Adoption                             Low Smartphone & Tablet Penetration 
  Drivers &        Wireless Subscriber Base                                    in Rural Areas
 Challenges        Introduction and Availability of Next                      Affordability of Next Generation 
                    Generation Cellular Networks                                Mobile Networks
                   Increased Usage of Mobile VAS,                             Low Awareness Levels amongst 
                    Applications & Online Contents                              Commercial Users

                   Location Specific Consumer Engagement and Promotion
Market Trends      Interactive Platform
                   Analytic Tools

                                                                   Major Players

Player Profiles



                             MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                       2
•Introduction
    •Market Overview
        Ecosystems and Frameworks
    •Drivers and Challenges 
    •Opportunities
    •Market Trends
    •Competitive Landscape
    •Recent Developments
    •Consumer Insights 
    •Case Studies
    •Strategic Recommendations
    •Appendix

MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT   3
Global Mobile Ad Servings 
                                                     SAMPLE 


                 Americas                                     Europe                           Africa                            Asia Pacific 
        Region              Ads Served             Region          Ads Served         Region            Ads Served      Region           Ads Served
United States                                  UK                               South Africa                         India 
Mexico                                         France                           Kenya                                Indonesia
Xxx                             Xxx            Xxx                     Xxx      Xxx                        Xxx       Xxx                     Xxx
Xxx                             Xxx            Xxx                     Xxx      Xxx                        Xxx       Xxx                     Xxx
Total                           Xxx                                    Xxx                                 Xxx                               Xxx
Note: The demarcations of the regions on the map is indicative                                                             Data taken as on Nov 2012

                                            MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                                        4
India Mobile Ad Serving Scenario
Mobile Ad Serving India – Overview 
                                     SAMPLE                      Demographics – Age Distribution (2011)

 Steady rise in mobile phone uptake and rise in demand 
  for mobile content has positioned India amongst top                                      7%
     countries when it comes to mobile Ad servings                                19%



  India’s share in global                                                                              Under xx
  mobile Ad servings as                                                                                Xx‐xx
       on Nov 2012                                                                          74%        Above xx



Mobile Ad Servings India – Key Drivers                            Demographics – Gender Split (2011)
       Cap on SMS and USSD marketing by the 
       Government of India 
                                                                                    15%
       Falling data rates and increasing mobile internet 
       usage 


       Increased reach and better service delivery by                                                  Abc
                                                                                             85%
       telecom operators                                                                               Def


                              MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                 5
Mobile Ad Market in India 
                                                    SAMPLE 
                                              Mobile Ad Market India – Size & Growth
          INR bn
          d
          c
                                                                           Xyz%
          b
          a
          0
                       2011                   2012*             2013e               2014e               2015e           2016e



     Mobile Ad Type Share Split ‐ 2012                                            Mobile Ad Type Revenue Split ‐ 2012

                                                                                         0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8
                           6%                                                                                                     INR bn
                                                                                  2012    X    Y                Z               XYZ
                     22%
                                                      X Type                                                                     X Type
                                   72%                Y Type                                                                     Y Type
                                                      Z Type                                                                     Z Type



*Data taken for the year 2012 are as on Sep, 2012

                                          MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                              6
SAMPLE 
Location Based Services Market in India 

                                        LBS Market India – Size & Growth
   INR bn
   C

   B
                                                              Xyz %
   A

   0
             2011                2012               2013e                  2014e                 2015e          2016e

                           Popular Location Based Services & Providers ‐ India
       Services                                         Service Providers
       Information services                             BookMyShow, Getit, The Times of India app
       Navigation, point of interest & city guide       MapmyIndia, Localbeat for India, Sygic GPS Navigation
       Public services                                  Medical and police services
       Charging services                                Canvas LES
       Assets management                                Polaris Wireless LBS services
       Traffic monitoring                               Sabka Traffic, Ericsson’s LBS services
       Mobile yellow pages                              Justdial, Zomato
       Location based advertising                       AdNear, LocationPoint


                              MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                       7
Mobile engagement market spending is expected to grow to 
                                    SAMPLE 
more than 6 times its present value by 2016
M‐Engagement Market Overview ‐ India
 • Mobile engagement or m‐engagement market in India was valued over INR xxx mn as in Oct 2012
 • Share of m‐Engagement in the total mobile ad spending will be around yyy% in 2016, up from nearly zzz% in 2012

                           Market Potential of m‐Engagement – Market Spending

    INR mn
    f
    e

    d                                                         Xyz%

    c
    b

    a
    0
               2012                  2013e                    2014e                    2015e          2016e

 • Nearly xxx% of the total internet users in India use mobile as primary device to access the World Wide Web
 • Large mobile users’ base in the country and burgeoning adoption of the same in the rural areas make m‐
   engagement more efficient than other channels of consumer engagement
 • Infotainment is the prime m‐engagement category largely due to better user response

                             MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                    8
Nearly half of all the companies which discovered m‐
                                     SAMPLE 
engagement services found so via search engines
Sources of m‐Engagement Platform Selection (2011‐12)
     %
 e
                                                                                                               Search Engine
 d                                                                                                             Telecalling
 c                                                                                                             Third‐Party Reference
                                                                                                               Commercial SMS
 b
                                                                                                               Online Advertisement
 a                                                                                                             Commercial E‐mail
 0                                                                                                             Others

                                                                    Note: Base – Total number of companies which found m‐Engagement platform



 • Enterprises of all form and size use multiple means or sources to discover m‐engagement services and its delivery 
   platforms
 • Search engine has been the prime source of platform discovery and selection
 • Although telephonic discovery stood second, over the years it has been falling steadily whereas usage trend of 
   email as a source of m‐engagement platform accelerated
 • Other sources of m‐engagement platform discovery includes call center, business conference and promotional 
   offers or trial offers


                              MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                                         9
Large number of users are discovering m‐engagement 
                                   SAMPLE 
platforms via search engines and mobile devices
                           M‐Engagement Platform Discovery via Search Engine
 Unique Users
    b
                                                               Xyz%
    a
    0
          Jan‐Mar 2011     Apr‐Jun 2011         Jul‐Sep 2011          Oct‐Dec 2011        Jan‐Mar 2012   Apr‐Jun 2012


                          M‐Engagement Platform Discovery via Mobile Devices
 Unique Users
    b

    a                                                          Xyz%

    0
          Jan‐Mar 2011     Apr‐Jun 2011         Jul‐Sep 2011          Oct‐Dec 2011        Jan‐Mar 2012   Apr‐Jun 2012


    • Unique users who found m‐engagement platform via search engine more than doubled between quarter‐
      ending Mar 2011 and quarter‐ending Jun 2012
    • Number of unique users who found m‐engagement platform via mobile devices increased to around four 
      times during the same time
    • Quarterly addition of unique users discovering m‐engagement platform via mobile devices project growing 
      trend of awareness

                            MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                         10
Mobile applications are one of the most promising delivery 

Mobile Application Usage ‐ India
                                          SAMPLE 
medium for interactive mobile contents and media in India
                                                                      Smartphone App – Maximum Downloads
•Mobile application usage in India is witnessing                                          0   a       b       c   d   e   f       g       h   i
 a speedy growth                                                                                                                                  %
   Lower data subscription tariffs and increasing                               Music
    awareness amongst people is boosting the market                              Social
                                                                           Networking
•Some of the major trends in the Indian market
                                                                             Business 
   AA% of smartphone users feel that mobile                                    Photo/
    applications assist them in their lives                             Personalization
     – A1% use it at home                                                       Games
     – B4% use it during travel
     – C0% use it at work                                             Smartphone App – Highest Activity / Usage
   AA% of smartphone users in India have an 
    average 30 apps in their phone                                                    0   a       b       c       d   e       f       g       h
     – A0% use most of the applications                                   Social                                                                  %
     – B4% use all applications                                       Networking
     – C3% use non of the applications                                    Music
   AA% users access the mobile apps often while                         Business
    BB% of the users access the apps once in two or 
    three weeks                                                           Utilities
   AA% use mobile apps at home while BB% users                           Games`
    access the apps while at work 
   AA% of the app users download free apps from                     • Business‐focused apps like email and expense management apps 
    online stores such as the Ovi store, Google Play                   have rapidly gained popularity  in India
    and Apple App Store                                              • 36% of all smartphone owners in India belong to the '18 to 29 
                                                                       years' age group, while 1A% fall in the '30 to 49 years' age group

                                  MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                                             11
SAMPLE 
Social Media Domain – Brimming with Opportunities (2/2)

Social networking websites have become the one‐stop platform for players when it comes to targeting 
                             end‐consumers across age groups in India


                         Average Time Spent on Social Networking Websites – Age wise (2011)
bn minutes
  c

  b

  a

  0
               15‐24                25‐34                    35‐44                     45‐54         55+




                                        39.2%                                              40.0%
                               60.8%                                             60.0%
                 38.5%                                             40.1%                                    41.9%
       61.5%                                             59.9%                                      58.1%




                                                       abc       def


                              MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                   12
Company Information
                                            SAMPLE 
Public: Domestic Company – Geodesic Ltd. (1/3)
                                                                         Offices and Centres – India 

Corporate Address

Tel No.
Fax No.
Website
Year of Incorporation
Ticker Symbol
Stock Exchange
                                                                                  Mumbai                                  Head Office

Products and Services
Category                Products/Services
                                                                         Key People
                                                                                     Name                                Designation
Service




                                                                                             Note: The list of products and services is not exhaustive

                                  MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                                            13
Public: Domestic Company – Geodesic Ltd. (2/3)
Financial Snapshot
                                                 SAMPLE                     Key Ratios
   Revenue            Total Income          Net Profit/Loss     Profit               Particulars 
                                                                                                            y‐o‐y change 
                                                                                                                            2011       2010      2009       2008
   INR mn                                                      INR mn                                         (2011‐10)
                                                                            Profitability Ratios
10000                     6735.6                       8927.4        3000
                                        6490.4                               Operating Margin                   ‐2.99       35.05%     38.03%    47.29% 49.95%

                                                                     2000    Net Margin                         ‐3.81       30.66%     34.47%    39.25% 45.23%
           3286.1
5000                                                                         Profit Before Tax Margin           ‐2.07       31.01%     33.08%    38.38% 49.98%
                                                                     1000    Return on Equity                   ‐0.50       23.82%     24.33%    38.05% 31.21%
                                                                             Return on Capital Employed         1.34        17.73%     16.39%    23.84% 16.70%
    0                                                                0       Return on Working Capital          0.41        18.62%     18.21%    24.31% 19.18%
            2008           2009          2010           2011                 Return on Assets                   ‐0.53       12.87%     13.40%    18.29% 14.25%

Financial Summary                                                            Return on Fixed Assets            156.69       296.80%    140.10% 232.55% 173.54%

                                                                            Cost Ratios
• The company incurred a net profit of INR 2,737.19 mn in FY 2011, as        Operating costs (% of Sales)       7.62        17.84%     10.22%    16.89% 16.51%
  compared to net profit of INR 2,237.01 mn in FY 2010                       Administration costs (% of 
                                                                                                                ‐1.24       11.68%     12.93%    8.55%      5.13%
• The company reported total income of  INR 8,927.40 mn in FY 2011,            Sales)
  registering an increes of 37.55 per cent over FY 2010                      Interest costs (% of Sales)        ‐1.67        4.27%      5.93%    6.09%      2.32%
                                                                            Liquidity Ratios
• The company earned an operating margin of 35.05 per cent in FY 
                                                                             Current Ratio                     ‐40.67%       5.05       8.52     10.97      13.98
  2011, a decrease of 2.99 percentage points over FY 2010
                                                                             Cash Ratio                        1.02%         3.54       3.51      5.06      11.04
• The company reported debt to equity ratio of 0.85 in FY 2011, a           Leverage Ratios
  decrease of 4.39 per cent over FY 2010                                     Debt to Equity Ratio              4.39%         0.85       0.82      1.08       1.19
                                                                             Debt to Capital Ratio
Key Financial Performance Indicators                                                                           ‐10.53%       0.35       0.39      0.48       0.52
                                                                             Interest Coverage Ratio           28.66%        8.40       6.53      8.02      22.36

            Indicators                    Value (dd/mm/2013)                Efficiency Ratios
 Market Capitalization (INR bn)                   2177.4                     Fixed Asset Turnover             137.15%        9.47       3.99      5.74       3.69

 Total Enterprise Value (INR bn)                                             Asset Turnover                    7.52%         0.41       0.38      0.45       0.30
                                                  1870.1
                                                                             Current Asset Turnover            4.02%         0.48       0.46      0.55       0.38
 EPS (INR)                                         16.82                     Working Capital Turnover          14.45%        0.59       0.52      0.60       0.41
 PE Ratio (Absolute)                               1.33                      Capital Employed Turnover         9.64%         0.76       0.69      0.94       0.66

                                                                                                                                      Improved           Decline

                                       MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                                                   14
Key Business Segments
                                  SAMPLE 
Public: Domestic Company – Geodesic Ltd. (3/3)
                                                                 Key Geographic Segments

       abc                                                                  abc      xyz


100%                    Company filed revenue                     100%                     2%     2%     3%
                                                                              4%
                        under single  business 
                              segment
50%        100%                                                    50%        96%          98%    98%    97%


 0%                                                                 0%
           2011                                                              2008          2009   2010   2011


Key Information

Description             Details

Overview



Extended Product 
Portfolio




                          MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                   15
Company Information
                                        SAMPLE 
Private: Domestic Company – ACL Mobile Ltd. (1/3)
                                                                     Offices and Centres – India 

Corporate Address

Tel No.
Fax No.
Website                                                                                 Noida
Year of 
Incorporation

                                                                                                     Head Office

Products and Services
Category            Products/Services
                                                                     Key People
                                                                                 Name               Designation
Service




                              MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                  16
Financial Snapshot
                                                 SAMPLE 
 Private: Domestic Company – ACL Mobile Ltd. (2/3)
                                                                           Key Ratios
                                                                                                          y‐o‐y change 
    Revenue                                                Profit                   Particulars                         2010    2009     2008      2007
                        Revenue                                                                             (2010‐09)
     INR mn                                               INR mn          Profitability Ratios
                        Profit / Loss
                                     684,310.5
700,000                                                        80,000      Operating Margin                  ‐4.41     36.02%   40.43%   13.07%    42.09%
                                                 583,550.5
600,000                                                        60,000      Net Margin                        ‐2.53     8.53%    11.06%   ‐12.88%   ‐8.32%

500,000               461,555.3                                40,000      Profit Before Tax Margin          ‐9.15     10.22%   19.37%   ‐19.05%   ‐6.58%

400,000                                                        20,000      Return on Equity                  ‐5.45     10.56%   16.00%   ‐12.64% ‐12.11%
          290,525.1                                                        Return on Capital Employed        ‐22.22    60.59%   82.82%   17.97%    55.89%
300,000                                                        0
                                                                           Return on Working Capital         ‐2.71     26.40%   29.11%   ‐47.59% ‐31.94%
200,000                                                        ‐20,000     Return on Assets                  ‐5.70     10.24%   15.94%   ‐12.63%   ‐8.36%
100,000                                                        ‐40,000     Return on Fixed Assets            ‐40.98    60.09%   101.07% ‐83.15% ‐45.35%
     0                                                         ‐60,000    Cost Ratios
              2007      2008          2009         2010                    Operating costs (% of Sales)       5.66     62.71%   57.05%   86.70%    57.88%
                                                                           Administration costs (% of 
                                                                                                              6.96     28.30%   21.34%   31.10%    12.63%
 Financial Summary                                                           Sales)
                                                                           Interest costs (% of Sales)        0.00     0.11%    0.11%    0.82%     1.94%

• The company incurred a net profit of INR 49,770.5 mn in                 Liquidity Ratios
                                                                           Current Ratio                    ‐17.28%     2.36     2.85     1.92      2.08
  FY 2010, as compared to net profit of INR 75,668.5 mn in 
                                                                           Cash Ratio                        50.15%     1.56     1.04     0.64      0.18
  FY 2009                                                                 Leverage Ratios
                                                                           Debt to Equity Ratio               N.A.      0.01     N.A.     N.A.      0.43
• The company reported total income of  INR 583,550.5 mn 
                                                                           Debt to Capital Ratio            149.73%     0.01     N.A.     N.A.      0.30
  in FY 2010, registering a decrease of 14.7 per cent over FY              Interest Coverage Ratio          ‐12.44%    333.61   381.02    16.20    21.72
  2009                                                                    Efficiency Ratios
                                                                           Fixed Asset Turnover             ‐20.90%     6.81     8.60     6.34      5.45
• The company earned an operating margin of 36.02 per 
                                                                           Asset Turnover                   ‐14.51%     1.16     1.36     0.96      1.00
  cent in FY 2010, a decrease of 4.41 percentage points                    Current Asset Turnover            7.02%      1.72     1.61     1.74      1.99
  over FY 2009                                                             Working Capital Turnover          20.66%     2.99     2.48     3.63      3.84
                                                                           Capital Employed Turnover        ‐12.24%     1.20     1.36     0.96      1.45

                                                                                                                          Improved       Decline

                                      MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                                            17
SAMPLE 
Private: Domestic Company – ACL Mobile Ltd. (3/3)
Key Information

Description         Details




Overview




Extended Product 
Portfolio




                      MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT   18
Case Study xx

          Client Organization
                                       SAMPLE                                                         Industry 

                 xxx                                                                                    yyy


                                                      Business Situation


  • Re‐vamp lead generation process and effectively connect with target audience 
  • Mainly focus on urban India and leverage the high mobile density


                                                       Strategy Adopted


  • xxx


                                                            Outcome




  • xxx


                                MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT               19
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                                     MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT                                     20

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Market Research Report :Mobile engagement and promotional services market in india 2013

  • 2. Executive Summary SAMPLE   Mobile engagement market in India was valued over INR xx mn as on Oct 2012 Market  Mobile Ad market in India as on Sep 2012 was estimated at INR yy bn Overview  Infotainment and mobile social media constitute the major types of m‐engagement activities  which the companies in India have been predominantly indulging over the recent years Drivers: Challenges:  Rise in Mobile Device Adoption  Low Smartphone & Tablet Penetration  Drivers &   Wireless Subscriber Base in Rural Areas Challenges  Introduction and Availability of Next   Affordability of Next Generation  Generation Cellular Networks Mobile Networks  Increased Usage of Mobile VAS,   Low Awareness Levels amongst  Applications & Online Contents Commercial Users  Location Specific Consumer Engagement and Promotion Market Trends  Interactive Platform  Analytic Tools Major Players Player Profiles MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 2
  • 3. •Introduction •Market Overview Ecosystems and Frameworks •Drivers and Challenges  •Opportunities •Market Trends •Competitive Landscape •Recent Developments •Consumer Insights  •Case Studies •Strategic Recommendations •Appendix MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 3
  • 4. Global Mobile Ad Servings  SAMPLE  Americas Europe Africa Asia Pacific  Region Ads Served Region Ads Served Region Ads Served Region Ads Served United States  UK  South Africa India  Mexico France  Kenya  Indonesia Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Total Xxx Xxx Xxx Xxx Note: The demarcations of the regions on the map is indicative   Data taken as on Nov 2012 MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 4
  • 5. India Mobile Ad Serving Scenario Mobile Ad Serving India – Overview  SAMPLE  Demographics – Age Distribution (2011) Steady rise in mobile phone uptake and rise in demand  for mobile content has positioned India amongst top  7% countries when it comes to mobile Ad servings  19% India’s share in global   Under xx mobile Ad servings as   Xx‐xx on Nov 2012 74% Above xx Mobile Ad Servings India – Key Drivers  Demographics – Gender Split (2011) Cap on SMS and USSD marketing by the  Government of India  15% Falling data rates and increasing mobile internet  usage  Increased reach and better service delivery by  Abc 85% telecom operators  Def MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 5
  • 6. Mobile Ad Market in India  SAMPLE  Mobile Ad Market India – Size & Growth INR bn d c Xyz% b a 0 2011 2012* 2013e 2014e 2015e 2016e Mobile Ad Type Share Split ‐ 2012 Mobile Ad Type Revenue Split ‐ 2012 0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 6% INR bn 2012 X Y Z XYZ 22% X Type X Type 72% Y Type Y Type Z Type Z Type *Data taken for the year 2012 are as on Sep, 2012 MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 6
  • 7. SAMPLE  Location Based Services Market in India  LBS Market India – Size & Growth INR bn C B Xyz % A 0 2011 2012 2013e 2014e 2015e 2016e Popular Location Based Services & Providers ‐ India Services Service Providers Information services BookMyShow, Getit, The Times of India app Navigation, point of interest & city guide MapmyIndia, Localbeat for India, Sygic GPS Navigation Public services Medical and police services Charging services Canvas LES Assets management Polaris Wireless LBS services Traffic monitoring Sabka Traffic, Ericsson’s LBS services Mobile yellow pages Justdial, Zomato Location based advertising AdNear, LocationPoint MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 7
  • 8. Mobile engagement market spending is expected to grow to  SAMPLE  more than 6 times its present value by 2016 M‐Engagement Market Overview ‐ India • Mobile engagement or m‐engagement market in India was valued over INR xxx mn as in Oct 2012 • Share of m‐Engagement in the total mobile ad spending will be around yyy% in 2016, up from nearly zzz% in 2012 Market Potential of m‐Engagement – Market Spending INR mn f e d Xyz% c b a 0 2012 2013e 2014e 2015e 2016e • Nearly xxx% of the total internet users in India use mobile as primary device to access the World Wide Web • Large mobile users’ base in the country and burgeoning adoption of the same in the rural areas make m‐ engagement more efficient than other channels of consumer engagement • Infotainment is the prime m‐engagement category largely due to better user response MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 8
  • 9. Nearly half of all the companies which discovered m‐ SAMPLE  engagement services found so via search engines Sources of m‐Engagement Platform Selection (2011‐12) % e Search Engine d Telecalling c Third‐Party Reference Commercial SMS b Online Advertisement a Commercial E‐mail 0 Others Note: Base – Total number of companies which found m‐Engagement platform • Enterprises of all form and size use multiple means or sources to discover m‐engagement services and its delivery  platforms • Search engine has been the prime source of platform discovery and selection • Although telephonic discovery stood second, over the years it has been falling steadily whereas usage trend of  email as a source of m‐engagement platform accelerated • Other sources of m‐engagement platform discovery includes call center, business conference and promotional  offers or trial offers MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 9
  • 10. Large number of users are discovering m‐engagement  SAMPLE  platforms via search engines and mobile devices M‐Engagement Platform Discovery via Search Engine Unique Users b Xyz% a 0 Jan‐Mar 2011 Apr‐Jun 2011 Jul‐Sep 2011 Oct‐Dec 2011 Jan‐Mar 2012 Apr‐Jun 2012 M‐Engagement Platform Discovery via Mobile Devices Unique Users b a Xyz% 0 Jan‐Mar 2011 Apr‐Jun 2011 Jul‐Sep 2011 Oct‐Dec 2011 Jan‐Mar 2012 Apr‐Jun 2012 • Unique users who found m‐engagement platform via search engine more than doubled between quarter‐ ending Mar 2011 and quarter‐ending Jun 2012 • Number of unique users who found m‐engagement platform via mobile devices increased to around four  times during the same time • Quarterly addition of unique users discovering m‐engagement platform via mobile devices project growing  trend of awareness MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 10
  • 11. Mobile applications are one of the most promising delivery  Mobile Application Usage ‐ India SAMPLE  medium for interactive mobile contents and media in India Smartphone App – Maximum Downloads •Mobile application usage in India is witnessing  0 a b c d e f g h i a speedy growth %  Lower data subscription tariffs and increasing  Music awareness amongst people is boosting the market   Social Networking •Some of the major trends in the Indian market Business   AA% of smartphone users feel that mobile  Photo/ applications assist them in their lives Personalization – A1% use it at home Games – B4% use it during travel – C0% use it at work Smartphone App – Highest Activity / Usage  AA% of smartphone users in India have an  average 30 apps in their phone 0 a b c d e f g h – A0% use most of the applications Social  % – B4% use all applications Networking – C3% use non of the applications Music  AA% users access the mobile apps often while  Business BB% of the users access the apps once in two or  three weeks Utilities  AA% use mobile apps at home while BB% users  Games` access the apps while at work   AA% of the app users download free apps from  • Business‐focused apps like email and expense management apps  online stores such as the Ovi store, Google Play  have rapidly gained popularity  in India and Apple App Store • 36% of all smartphone owners in India belong to the '18 to 29  years' age group, while 1A% fall in the '30 to 49 years' age group MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 11
  • 12. SAMPLE  Social Media Domain – Brimming with Opportunities (2/2) Social networking websites have become the one‐stop platform for players when it comes to targeting  end‐consumers across age groups in India Average Time Spent on Social Networking Websites – Age wise (2011) bn minutes c b a 0 15‐24 25‐34 35‐44 45‐54 55+ 39.2% 40.0% 60.8% 60.0% 38.5% 40.1% 41.9% 61.5% 59.9% 58.1% abc def MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 12
  • 13. Company Information SAMPLE  Public: Domestic Company – Geodesic Ltd. (1/3) Offices and Centres – India  Corporate Address Tel No. Fax No. Website Year of Incorporation Ticker Symbol Stock Exchange Mumbai   Head Office Products and Services Category Products/Services Key People Name Designation Service Note: The list of products and services is not exhaustive MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 13
  • 14. Public: Domestic Company – Geodesic Ltd. (2/3) Financial Snapshot SAMPLE  Key Ratios Revenue Total Income Net Profit/Loss Profit Particulars  y‐o‐y change  2011 2010 2009 2008 INR mn INR mn (2011‐10) Profitability Ratios 10000 6735.6 8927.4 3000 6490.4 Operating Margin ‐2.99 35.05% 38.03% 47.29% 49.95% 2000 Net Margin ‐3.81 30.66% 34.47% 39.25% 45.23% 3286.1 5000 Profit Before Tax Margin ‐2.07 31.01% 33.08% 38.38% 49.98% 1000 Return on Equity ‐0.50 23.82% 24.33% 38.05% 31.21% Return on Capital Employed 1.34 17.73% 16.39% 23.84% 16.70% 0 0 Return on Working Capital 0.41 18.62% 18.21% 24.31% 19.18% 2008 2009 2010 2011 Return on Assets ‐0.53 12.87% 13.40% 18.29% 14.25% Financial Summary  Return on Fixed Assets 156.69 296.80% 140.10% 232.55% 173.54% Cost Ratios • The company incurred a net profit of INR 2,737.19 mn in FY 2011, as  Operating costs (% of Sales) 7.62 17.84% 10.22% 16.89% 16.51% compared to net profit of INR 2,237.01 mn in FY 2010 Administration costs (% of  ‐1.24 11.68% 12.93% 8.55% 5.13% • The company reported total income of  INR 8,927.40 mn in FY 2011,  Sales) registering an increes of 37.55 per cent over FY 2010 Interest costs (% of Sales) ‐1.67 4.27% 5.93% 6.09% 2.32% Liquidity Ratios • The company earned an operating margin of 35.05 per cent in FY  Current Ratio ‐40.67% 5.05 8.52 10.97 13.98 2011, a decrease of 2.99 percentage points over FY 2010 Cash Ratio 1.02% 3.54 3.51 5.06 11.04 • The company reported debt to equity ratio of 0.85 in FY 2011, a  Leverage Ratios decrease of 4.39 per cent over FY 2010 Debt to Equity Ratio 4.39% 0.85 0.82 1.08 1.19 Debt to Capital Ratio Key Financial Performance Indicators ‐10.53% 0.35 0.39 0.48 0.52 Interest Coverage Ratio 28.66% 8.40 6.53 8.02 22.36 Indicators Value (dd/mm/2013) Efficiency Ratios Market Capitalization (INR bn) 2177.4 Fixed Asset Turnover 137.15% 9.47 3.99 5.74 3.69 Total Enterprise Value (INR bn) Asset Turnover 7.52% 0.41 0.38 0.45 0.30 1870.1 Current Asset Turnover 4.02% 0.48 0.46 0.55 0.38 EPS (INR) 16.82 Working Capital Turnover 14.45% 0.59 0.52 0.60 0.41 PE Ratio (Absolute) 1.33 Capital Employed Turnover 9.64% 0.76 0.69 0.94 0.66 Improved Decline MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 14
  • 15. Key Business Segments SAMPLE  Public: Domestic Company – Geodesic Ltd. (3/3) Key Geographic Segments abc abc xyz 100% Company filed revenue  100% 2% 2% 3% 4% under single  business  segment 50% 100% 50% 96% 98% 98% 97% 0% 0% 2011 2008 2009 2010 2011 Key Information Description  Details Overview Extended Product  Portfolio MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 15
  • 16. Company Information SAMPLE  Private: Domestic Company – ACL Mobile Ltd. (1/3) Offices and Centres – India  Corporate Address Tel No. Fax No. Website Noida Year of  Incorporation Head Office Products and Services Category Products/Services Key People Name Designation Service MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 16
  • 17. Financial Snapshot SAMPLE  Private: Domestic Company – ACL Mobile Ltd. (2/3) Key Ratios y‐o‐y change  Revenue Profit Particulars  2010 2009 2008 2007 Revenue (2010‐09) INR mn INR mn  Profitability Ratios Profit / Loss 684,310.5 700,000 80,000 Operating Margin ‐4.41 36.02% 40.43% 13.07% 42.09% 583,550.5 600,000 60,000 Net Margin ‐2.53 8.53% 11.06% ‐12.88% ‐8.32% 500,000 461,555.3 40,000 Profit Before Tax Margin ‐9.15 10.22% 19.37% ‐19.05% ‐6.58% 400,000 20,000 Return on Equity ‐5.45 10.56% 16.00% ‐12.64% ‐12.11% 290,525.1 Return on Capital Employed ‐22.22 60.59% 82.82% 17.97% 55.89% 300,000 0 Return on Working Capital ‐2.71 26.40% 29.11% ‐47.59% ‐31.94% 200,000 ‐20,000 Return on Assets ‐5.70 10.24% 15.94% ‐12.63% ‐8.36% 100,000 ‐40,000 Return on Fixed Assets ‐40.98 60.09% 101.07% ‐83.15% ‐45.35% 0 ‐60,000 Cost Ratios 2007 2008 2009 2010 Operating costs (% of Sales) 5.66 62.71% 57.05% 86.70% 57.88% Administration costs (% of  6.96 28.30% 21.34% 31.10% 12.63% Financial Summary  Sales) Interest costs (% of Sales) 0.00 0.11% 0.11% 0.82% 1.94% • The company incurred a net profit of INR 49,770.5 mn in  Liquidity Ratios Current Ratio ‐17.28% 2.36 2.85 1.92 2.08 FY 2010, as compared to net profit of INR 75,668.5 mn in  Cash Ratio 50.15% 1.56 1.04 0.64 0.18 FY 2009 Leverage Ratios Debt to Equity Ratio N.A. 0.01 N.A. N.A. 0.43 • The company reported total income of  INR 583,550.5 mn  Debt to Capital Ratio 149.73% 0.01 N.A. N.A. 0.30 in FY 2010, registering a decrease of 14.7 per cent over FY  Interest Coverage Ratio ‐12.44% 333.61 381.02 16.20 21.72 2009 Efficiency Ratios Fixed Asset Turnover ‐20.90% 6.81 8.60 6.34 5.45 • The company earned an operating margin of 36.02 per  Asset Turnover ‐14.51% 1.16 1.36 0.96 1.00 cent in FY 2010, a decrease of 4.41 percentage points  Current Asset Turnover 7.02% 1.72 1.61 1.74 1.99 over FY 2009 Working Capital Turnover 20.66% 2.99 2.48 3.63 3.84 Capital Employed Turnover ‐12.24% 1.20 1.36 0.96 1.45 Improved Decline MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 17
  • 18. SAMPLE  Private: Domestic Company – ACL Mobile Ltd. (3/3) Key Information Description  Details Overview Extended Product  Portfolio MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 18
  • 19. Case Study xx Client Organization SAMPLE  Industry  xxx yyy Business Situation • Re‐vamp lead generation process and effectively connect with target audience  • Mainly focus on urban India and leverage the high mobile density Strategy Adopted • xxx Outcome • xxx MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 19
  • 20. Thank you for the attention The Mobile Engagement and Promotional Services – India 2013 report is a part of Netscribes’ Telecom Series. For more detailed information or customized research requirements please contact: Phone: +91 33 4027 6214 / 6215 E‐Mail: info@netscribes.com Follow us on: About Netscribes Netscribes is a knowledge‐consulting and solutions firm with clientele across the globe. The company’s expertise spans areas of investment &  business research, business & corporate intelligence, content‐management services, and knowledge‐software services. At its core lies a true  value proposition that draws upon a vast knowledge base. Netscribes is a one‐stop shop designed to fulfil clients’ profitability and growth  objectives. Disclaimer: This report is published for general information only. Although high standards have been used in the preparation of this report, Netscribes is not responsible for any loss or damage arising from use of this document. This document is the sole property of Netscribes. and  prior permission is required for guidelines on reproduction. MOBILE ENGAGEMENT AND PROMOTIONAL SERVICES MARKET IN INDIA 2013.PPT 20