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When physicians
get emotional
Robert Dossin
Director Client Solutions | SKIM
Using mobile devices to capture the truth
behind prescribing decisions
Data collection is changing
Post-hoc
Ad-hoc
Consult Market Research
Facility
Consult Mobile
App
Case Study 1:
In-the-Moment Mobile
3
Business problem
Brands perceived as
similar
Unclear what
drives prescribing
decisions
Need to understand
drivers
3 minutes of
closed
questions
2 minute
voice memo
Data collected via mobile app
Example 1
50 physicians 65 physicians
Participation
254 262
Decline the drug Proactively suggest
treatment
Physician
presents options
Findings
Forms of patient influence on treatment
Tweak messaging
to support physician-
patient dialogue
Better
understanding of
physicians
Actions
taken by
client
Case Study 2:
Mobile Forecasting
Account for complexity simply
Simplify data collection, but account for market complexity
1 2 3 4
15 minute
online survey
Forms via
Direct mail
Use mobile app
in the moment
Audio recording
Simple & quick
to complete
Actual patients, no generalisation
Collection of focused, relevant information
Individual, unique & representative data
6%
16%
37%
6%
8%
19%
6%
16%
7%
9%
31%8%
12%
100%
6%
15%
5%
80% 34% 5%
16%
60%
5%
7%
3%
15% 3%
40% 4% 10%
4%
3%
3% 17%
5%
20% 5%
8% 18%
7%
0%
EGFR+ EGFR- EGFR+ EGFR-
/untested
Docetaxel mono
Alimta(+/-
cis/carbo)
Other chemo
Tarceva(+/-
cis/carbo)
Iressa(+/-
cis/carbo)
Giotrifmono
Xalkori mono
Clinical Trials
Other
Product A
Product B
ProductD
Core forecast data gathered
Robust forecasting based on high sample of cases
7%
18%
8%
17%
5%
10%
5%
5%
7%
7%
18% 23%
15%
16%
8%
8%
5%
5%
44%
7%
34%
5%
16%
49%
6%
15%
0%
20%
40%
60%
80%
100%
EGFR+ EGFR-
/untested
EGFR+ EGFR-
/untested
Docetaxel mono
Alimta (+/-
cis/carbo)
Other chemo
Tarceva +/-
cis/carbo)
Iressa(+/-
cis/carbo)
Giotrifmono
Xalkori mono
Clinical Trials
Other
Product A
Product B
ProductD
All 4 new
products
launched
Patientshares
Current Market Future Market Future Market
Only A & E
launched
Insight in specific patient types
Collection of focused, relevant information
10%
4%
13%
25%
11% 9%
17% 26%
25%
22%
25%
18% 21%
42% 34%
50%
67%
38%
21%
31%
31%
36%
13% 11% 13%
50%
39%
11% 10% 7%
32%
22%
7%
18%
34%
64%
39%
35%
21%
ProductE
ProductD
ProductB
ProductA
Qualitative data provides depth
Collection of focused, relevant information
(Very) Good OS/PFS
Good safety profile
Good experience in
Melanoma
No Docetaxel: wide
applicability
It is a single agent
Oral formulation
advantageous
3%60% 17% 33% 3
40% 7% 17% 20%
0% 0% 0%
23%
0% 0% 0% 10%
0% 0% 0% 13%
13% 0% 0% 0%
Product E ProductA Product B Product D
Benefits…
Robust data – patient records
without associated problems
Applications in market potential,
segmentation, Tx pathway
Less post-rationalisation,
responses close to point of prescription
Accounts for indications with wide variety of patient types,
or highly individualised treatment (e.g. biomarker-based treatment)
Impact on communications
80%
Use
data in
comms
Practical considerations
Some
over-recruitment
needed
Incremental
incentives to
maximise
participation
Not necessarily
cheaper than
current methods
Robert Dossin
Client Solutions Director Europe
Based in Rotterdam
r.dossin@skimgroup.com
Contact me
skimgroup.com
@SKIMgroup
SKIMgroup
SKIMgroup
20
Mike Mabey
VP Client Solutions Americas
Based in Atlanta
m.mabey@skimgroup.com

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When physicians get emotional

  • 1. When physicians get emotional Robert Dossin Director Client Solutions | SKIM Using mobile devices to capture the truth behind prescribing decisions
  • 2. Data collection is changing Post-hoc Ad-hoc Consult Market Research Facility Consult Mobile App
  • 4. Business problem Brands perceived as similar Unclear what drives prescribing decisions Need to understand drivers
  • 5. 3 minutes of closed questions 2 minute voice memo Data collected via mobile app
  • 7. 50 physicians 65 physicians Participation 254 262
  • 8. Decline the drug Proactively suggest treatment Physician presents options Findings Forms of patient influence on treatment
  • 9. Tweak messaging to support physician- patient dialogue Better understanding of physicians Actions taken by client
  • 10. Case Study 2: Mobile Forecasting
  • 11. Account for complexity simply Simplify data collection, but account for market complexity 1 2 3 4 15 minute online survey Forms via Direct mail Use mobile app in the moment Audio recording
  • 12. Simple & quick to complete
  • 13. Actual patients, no generalisation Collection of focused, relevant information Individual, unique & representative data
  • 14. 6% 16% 37% 6% 8% 19% 6% 16% 7% 9% 31%8% 12% 100% 6% 15% 5% 80% 34% 5% 16% 60% 5% 7% 3% 15% 3% 40% 4% 10% 4% 3% 3% 17% 5% 20% 5% 8% 18% 7% 0% EGFR+ EGFR- EGFR+ EGFR- /untested Docetaxel mono Alimta(+/- cis/carbo) Other chemo Tarceva(+/- cis/carbo) Iressa(+/- cis/carbo) Giotrifmono Xalkori mono Clinical Trials Other Product A Product B ProductD Core forecast data gathered Robust forecasting based on high sample of cases 7% 18% 8% 17% 5% 10% 5% 5% 7% 7% 18% 23% 15% 16% 8% 8% 5% 5% 44% 7% 34% 5% 16% 49% 6% 15% 0% 20% 40% 60% 80% 100% EGFR+ EGFR- /untested EGFR+ EGFR- /untested Docetaxel mono Alimta (+/- cis/carbo) Other chemo Tarceva +/- cis/carbo) Iressa(+/- cis/carbo) Giotrifmono Xalkori mono Clinical Trials Other Product A Product B ProductD All 4 new products launched Patientshares Current Market Future Market Future Market Only A & E launched
  • 15. Insight in specific patient types Collection of focused, relevant information 10% 4% 13% 25% 11% 9% 17% 26% 25% 22% 25% 18% 21% 42% 34% 50% 67% 38% 21% 31% 31% 36% 13% 11% 13% 50% 39% 11% 10% 7% 32% 22% 7% 18% 34% 64% 39% 35% 21% ProductE ProductD ProductB ProductA
  • 16. Qualitative data provides depth Collection of focused, relevant information (Very) Good OS/PFS Good safety profile Good experience in Melanoma No Docetaxel: wide applicability It is a single agent Oral formulation advantageous 3%60% 17% 33% 3 40% 7% 17% 20% 0% 0% 0% 23% 0% 0% 0% 10% 0% 0% 0% 13% 13% 0% 0% 0% Product E ProductA Product B Product D
  • 17. Benefits… Robust data – patient records without associated problems Applications in market potential, segmentation, Tx pathway Less post-rationalisation, responses close to point of prescription Accounts for indications with wide variety of patient types, or highly individualised treatment (e.g. biomarker-based treatment)
  • 20. Robert Dossin Client Solutions Director Europe Based in Rotterdam r.dossin@skimgroup.com Contact me skimgroup.com @SKIMgroup SKIMgroup SKIMgroup 20 Mike Mabey VP Client Solutions Americas Based in Atlanta m.mabey@skimgroup.com