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Sage SalesLogix  Vision & Product Roadmap November, 2008 http:// customerfx.com
Agenda
Sage CRM Solutions 2010 Vision ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],On-Demand | On-Premise On-Demand On-Demand | On-Premise Rich User Experience ,[object Object],[object Object],[object Object]
Sage SalesLogix Strategic Vision My Customers My Business Customer and Business Insight Systems without Borders Please review SalesLogix Vision Whitepaper Afford and Manage Works the Way I Do Anywhere Workforce External Systems and Services Internal Systems
Customer & Business Insight Direct & Immediate Learning, Bubble Up Context, Actionable Insight So how can businesses gain more insight from CRM and what can you expect from CRM in the future?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Explorer Tourist Farmer ,[object Object],[object Object],[object Object],One Size BI does not Fit All Users – Meet the Tourist Support the needs of the Tourist
Cross-App Data Publishing (Sharing), Subscription, & Distribution KPIs, Gauges Historical Reporting, Canned Reporting, Ad-hoc Aggregation, Discovery Categories, Affinities, Patterns Predictive, Forecasting CRM Content Workflow Views Awareness Moves Through a  BI Technology Continuum Scoreboards Publishing, subscription, & distribution Additional Mash-up support & Visualizations Leverage BI engine to identify Affinities Embed BI into UI & Workflow
Insight and Action are Done Together  ,[object Object],[object Object],Multiple Selection Multi-selection  Actions Multi-selection  Actions
You Need to Manage the Customer’s Experience Inside and Outside of Your Sphere of Influence ,[object Object],[object Object],[object Object],SLX Responses Community
Putting the Picture Together  Involves Two 360’ Views CRM ERP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Work the Way I Do Be the Center of Work, Viral User Adoption, Add Value to Each Experience So, what can you expect from a “center of work”?
Task Oriented Workspaces Split-view format provides end-user with additional detail about selected activity
Process Orchestration ,[object Object],[object Object],[object Object],[object Object]
Anywhere Workforce Awareness, Mobility, Alignment Its about rich, connected or disconnected, “centers of work” tailored for each device.
Connected and Disconnected Client Connected Disconnected ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Windows Remote Office Local Office Internet Web Mobile
SalesLogix Mobile 5.5 (Cabot) – RTM: March 09 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Afford and Manage Manage simply, Stay Current, & Reach Globally It is about getting the most out of what you have today and getting to where you need to go tomorrow
Reach Globally ,[object Object],[object Object],[object Object],[object Object]
Systems Without Borders Cornerstone Apps, Integration Transparency, End-to-End Solutions So, what is cloud computing anyway?
Mash-ups – Timeline Example Embedded Visualization Data feeds from any Source
SalesLogix Multi-Year Release Strategy  Gobi Mojave ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SLX 7.5.1 Mobile 5.5 VA 3.0 Sahara
Sahara SP1 Features ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],*** Subject to Change *** S S S S S S
Sage SalesLogix v7.5.1 - Activity Workspace Introduction of Activity dialog enables users to retain context of his or her work while leveraging familiar interface Call activity dialog from any entity
Sage SalesLogix 7.5.1 – Ranges and Customizable Filters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Create custom ranges to make exactly the list that is needed for the moment
SalesLogix Multi-Year Release Strategy  Gobi ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sahara Tanami
SalesLogix v8.0 (Tanami) – Feature Walkthrough ,[object Object],[object Object],Tanami  Desert
Tanami  (v8) - Release Stories End-to-End Business Solutions Partner  Adoption Foster Global  Reach No Touch Anywhere Client Customer Upgrades
SalesLogix Multi-Year Release Strategy  Gobi ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sahara Tanami
SalesLogix Multi-Year Release Strategy  Gobi ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sahara Tanami Mojave

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SalesLogix Roadmap 2008 11 01

  • 1. Sage SalesLogix Vision & Product Roadmap November, 2008 http:// customerfx.com
  • 3.
  • 4. Sage SalesLogix Strategic Vision My Customers My Business Customer and Business Insight Systems without Borders Please review SalesLogix Vision Whitepaper Afford and Manage Works the Way I Do Anywhere Workforce External Systems and Services Internal Systems
  • 5. Customer & Business Insight Direct & Immediate Learning, Bubble Up Context, Actionable Insight So how can businesses gain more insight from CRM and what can you expect from CRM in the future?
  • 6.
  • 7. Cross-App Data Publishing (Sharing), Subscription, & Distribution KPIs, Gauges Historical Reporting, Canned Reporting, Ad-hoc Aggregation, Discovery Categories, Affinities, Patterns Predictive, Forecasting CRM Content Workflow Views Awareness Moves Through a BI Technology Continuum Scoreboards Publishing, subscription, & distribution Additional Mash-up support & Visualizations Leverage BI engine to identify Affinities Embed BI into UI & Workflow
  • 8.
  • 9.
  • 10.
  • 11. Work the Way I Do Be the Center of Work, Viral User Adoption, Add Value to Each Experience So, what can you expect from a “center of work”?
  • 12. Task Oriented Workspaces Split-view format provides end-user with additional detail about selected activity
  • 13.
  • 14. Anywhere Workforce Awareness, Mobility, Alignment Its about rich, connected or disconnected, “centers of work” tailored for each device.
  • 15.
  • 16.
  • 17. Afford and Manage Manage simply, Stay Current, & Reach Globally It is about getting the most out of what you have today and getting to where you need to go tomorrow
  • 18.
  • 19. Systems Without Borders Cornerstone Apps, Integration Transparency, End-to-End Solutions So, what is cloud computing anyway?
  • 20. Mash-ups – Timeline Example Embedded Visualization Data feeds from any Source
  • 21.
  • 22.
  • 23. Sage SalesLogix v7.5.1 - Activity Workspace Introduction of Activity dialog enables users to retain context of his or her work while leveraging familiar interface Call activity dialog from any entity
  • 24.
  • 25.
  • 26.
  • 27. Tanami (v8) - Release Stories End-to-End Business Solutions Partner Adoption Foster Global Reach No Touch Anywhere Client Customer Upgrades
  • 28.
  • 29.