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INTERNAL AUDIT AND 
DOCUMENT RETENTION 
Guided By : 
Prof. G. B. Patil Sir 
Department of Quality 
Assurance 
Presented By : 
Sanchita S. Mahale 
Department of Quality 
Assurance 
H. R. Patel Institute of Pharmaceutical Education And 
Research, Shirpur.
CONTENT : 
INTERNAL AUDIT 
 Introduction 
 Definition 
 Objectives of Internal Audit 
 Difference Between IA & EA 
 Role of Internal Audit 
 Need of Internal Audit 
 Principle of Internal Audit 
 Approaches of Internal Audit 
 Planning of IA & Audit Program 
 Audit evidence 
 Report writing & audit report 
 Benefits of Internal Audit 
DOCUMENT RETENTION 
 Storage And Retention of 
Documents 
 Retrieval of Documents 
 Conclusion 
 References 
25/09/2014 1
INTERNAL AUDIT 
25/09/2014 INTERNAL AUDIT 2
INTRODUCTION1,2,3 : 
 To monitor process of cGMP a system is required & this is possible 
only through a well designed & implemented quality audit system. 
 Audits are designed to seek out any shortcomings in the 
manufacturing activities that may result in non-compliance with 
the standards laid down by regulatory agencies as well as in-house 
specifications. 
25/09/2014 INTERNAL AUDIT 3
 Quality Audit : 
“A systematic and independent examination to determine 
whether activities and related results comply with planned 
arrangements, and whether these arrangements are 
implemented effectively and are suitable to achieve the desired 
objectives” 
 The quality audit system may be classified in different categories. 
1. Internal Audit 
2. External Audit 
3. Regulatory Audit 
25/09/2014 INTERNAL AUDIT 4
DEFINITION1 : 
 INTERNAL AUDIT : 
‘Internal auditing is an independent, objective assurance and 
consulting activity designed to add value and improve an 
organisation's operations. It helps an organization accomplish its 
objectives by bringing a systematic, disciplined approach to 
evaluate and improve the effectiveness of risk management, 
control, and governance processes.’ 
-The Institute of Internal Auditors (IIA) 
25/09/2014 INTERNAL AUDIT 5
Objectives Of Internal 
Audit1 : 
 To assist the internal control system. 
 Review of organizational policies & their operations. 
 Verify the accuracy & authenticity of errors & faults. 
 Detection & prevention of errors & faults. 
 Safeguarding the assets. 
 Right disposal of assets. 
 Helps in smooth functioning of internal check systems. 
Turns a ‘have to’ compliance culture into a ‘want to’ 
25/09/2014 INTERNAL AUDIT 6
Difference between Internal 
and External Audit4 : 
Sr. 
No. 
Internal Audit External Audit 
1. Auditors' are part of the organization. Auditors are not part of the organization, 
but are engaged by it. 
2. Auditors focus on future events as a 
result of their continuous review and 
evaluation of controls and processes. 
Primary mission of auditors is to provide 
an independent opinion on the 
organization's financial statements, 
annually. 
3. Independent from the audited 
activities. 
Independent from its client, the 
organization, its independence being 
specific to liberal professions. 
25/09/2014 INTERNAL AUDIT 7
Sr. 
No. 
Internal Audit External Audit 
4. IA regards all the aspects regarding the 
organization’s internal control system. 
EA regards the internal control system 
only from the materiality perspective, 
which permits them to eliminate those 
errors that aren’t significant, because 
they don’t have influences over the 
financial results. 
5. IA performs during the entire year. EA is an activity with a yearly 
frequency, as a rule, at the end of the 
year. 
6. Internal audit is concerned about the 
frauds from all activities from the 
organization. 
External audit is concerned only about 
the fraud from financial areas. 
25/09/2014 INTERNAL AUDIT 8
Role Of Internal Audit5 : 
 Role in Internal Control 
 Role in Risk Management 
 Role in Corporate Governance 
 Role in Fraud Detection 
 Role in Financial Reporting 
25/09/2014 INTERNAL AUDIT 9
Need Of Internal Audit5 : 
 To ensure authenticity and 
reliability of data generated. 
 To avoid duplication of data. 
 To verify the source, the 
quantum and the reliability of 
all records. 
 To ensure implementation of 
control and continuous 
monitoring of systems being 
followed. 
25/09/2014 INTERNAL AUDIT 10
Principles Of Internal 
Audit5 : 
 Guidelines or standards for undertaking an IA Function. 
 The essentials of an internal audit are ; 
a. Independence and Integrity 
b. Terms of engagement 
c. Strategy and approach 
d. Planning of internal audit 
e. Staffing and Training 
f. Evaluation of Internal Systems 
and Risk Assessments 
g. Evidence and Analytical 
Procedures 
h. Report Writing, Presentation 
and Follow-up 
25/09/2014 INTERNAL AUDIT 11
Approaches To Internal 
Audit5 : 
 Involve a combination of audit approaches and techniques. 
 These include ; 
a. Interviews 
b. Document Reviews 
c. Sampling 
d. Testing Of Controls 
e. Analysis Of Transaction 
f. Processes and Management Information. 
25/09/2014 INTERNAL AUDIT 12
 The audit approaches selected should be the most time and 
cost-effective given the objectives and scope of the audit. 
 The aim is to collect sufficient, reliable, relevant and useful 
evidence to enable the internal auditor to come to well-founded 
conclusions about the program or activity under 
review and to make appropriate recommendations. 
25/09/2014 INTERNAL AUDIT 13
Planning of IA & Audit 
Program5 : 
 Planning an internal audit selection of audit coverage, priority 
of the internal audit and estimating resources of time and 
costs for the entire internal audit function. 
 Internal audit planning generally involves: 
• The internal audit strategy and 
• An Internal Audit work plan. 
25/09/2014 INTERNAL AUDIT 14
Planning 
Audit 
Conducting 
Document 
Review 
Preparing 
For On-site 
Activities 
Conducting 
Audit 
Prepare 
Audit Report 
Conducting 
Follow-up 
25/09/2014 INTERNAL AUDIT 15
The internal audit work plan include: 
1. Audit title 
2. Functional and Operational Area to be covered 
3. Director and manager responsible 
4. Type and scope of internal audit 
5. The benefit expected by the audit procedure 
6. Resources allocation for the purpose of the audit 
7. Proposed duration and timelines for completion 
25/09/2014 INTERNAL AUDIT 16
The key stakeholders of internal audit : 
 Chief Executive 
 Board of Directors 
 Audit Committee 
 Senior management 
 External auditor 
 Other reviewers 
25/09/2014 INTERNAL AUDIT 17
Audit Evidence5 : 
 Any information used by the auditor to determine whether the 
information being audited is stated in accordance with 
established criteria and to arrive at the conclusions on which 
the audit opinion is based. 
 Internal Audit Evidence includes any data, information, 
process flows, vouchers, bills, memos, contracts or 
transactions. 
25/09/2014 INTERNAL AUDIT 18
The internal audit evidence collected would be dependent on 
the following: 
1. Audit procedures to use –specific procedures should be 
spelled out for instruction during the audit. 
2. Sample size –how many items should be tested for each 
audit procedure. 
3. Items to select –determine which items in the population 
should be selected. 
4. Timing –timing can vary from beginning of the accounting 
period to closure of it. 
25/09/2014 INTERNAL AUDIT 19
Report Writing and 
Audit Report5 : 
 Internal Audit reports should be accurate, objective, 
constructive, clear, concise, and timely. 
 Each Audit Report should include an overall internal control 
rating based on the audit findings. 
 Commonly accepted ratings are as follows: 
i. Satisfactory 
ii. Needs Improvement 
iii. Unsatisfactory 
25/09/2014 INTERNAL AUDIT 20
An Internal Audit Report should 
ideally include the following : 
1. Audit Name and Report Issuance Date. 
2. Audit Report Addressee(s). 
3. Report Distribution List. 
4. Scope and Objective of the Audit. 
5. Auditor’s Conclusions and Internal Control Rating. 
6. Narrative overview. 
7. List and detailed explanation of various findings. 
8. Internal Auditor's Recommendation. 
9. Management Response. 
10. Target Completion Date. 
11. Comment Owner. 
25/09/2014 INTERNAL AUDIT 21
Benefits Of Internal Audit6 : 
 It identifies the areas for improvement and strengthening 
controls 
 Understanding and assessing risks. 
 Ensuring proper and timely identification of problems to avoid 
any big problem. 
 Continuous improvement. 
 Achieve better allocation of resources 
25/09/2014 INTERNAL AUDIT 22
DOCUMENT RETENTION 
25/09/2014 DOCUMENT RETENTION 23
Storage And Retention of 
Documents7 : 
 Except where legislation require longer retention periods, the 
complete records pertaining to each batch, should be retained 
for at least ONE year after expiry date of each batch. 
OR 
Where there is no expiry date, for SIX years after the date of 
manufacture or batch. 
 Master documents should be properly secured against theft 
loss and alteration of information. 
25/09/2014 DOCUMENT RETENTION 24
 Records may be retained on microfilms. The responsibility for 
photo reduction should be delegated to specific person and 
following procedures adopted. 
i. Ensure that all documents have been photo reduced. 
ii. Ensure that photo reduced copies showing all information 
present in original documents. 
iii. Ensure that all photo reduced records should be available 
as readable. 
iv. All the photo reduced records should be retained for 
specified period of time. 
 Papers or films records should be stored to restricted access 
area. 
 Records may be retained by computer storing systems. 
25/09/2014 DOCUMENT RETENTION 25
Retrieval of Documents7 
 All the documents should be stored in such manner that their 
retrieval is easy. 
 A total list (preferably alphabetical) of documents should be 
made. 
 The list shows –name of document, location availability etc. 
 Retrieval of any important document should be possible only 
on proper authorization. 
 The expired documents must be destroyed by QA manager 
with proper records by a suitable method. 
25/09/2014 DOCUMENT RETENTION 26
CONCLUSION : 
 Internal Audit Findings are the combination of observations, 
recommendations and results that the internal audit team 
collects in the course of audit and by the conclusion of the 
investigation and audit. 
 The internal audit can help to identify, review, and provide 
recommendations for key controls associated with the project. 
 Records should be kept for each delivery. They should include 
the description of the goods, quality, quantity, supplier, 
supplier’s batch number, the date of receipt, assigned batch 
number and the expiry date. 
 Permanent information, written or electronic, should exist for 
each stored material or product indicating recommended 
storage conditions, any precautions to be observed and retest 
dates. 
25/09/2014 27
REFERENCES : 
1. Manohar A. Potdar, “cGMP-current Good Manufacturing Practices for pharmaceuticals”, 
Pharmaceutical Press, Page Nos. : 727 &728. 
2. D. H. Shah, “Q A manual”, Business Horizons, First edition, pharmaceutical publisher, Page Nos. : 
183-184. 
3. Frank M. Gryna, Richard C. H. Chua, Joseph A. DeFeo, “Juran’s Quality Planning And Analysis – For 
Enterprise Quality”, Tata McGraw Hill Education Private limited, Fifth Edition, Page Nos. : 520-522 
& 526. 
4. Atanasiu Pop, Cristina Boţa-Avram, Florin Boţa-Avram, “The Relationship Between Internal And 
External Audit”, Page Nos. : 5 & 6. 
5. J.K. Budhiraja, “Exposure Draft - Guidance Note On Internal Audit Of Pharmaceutical Industry”, 
Page Nos. : 2-8, 13-20, 28-32,37, 57 & 60. 
6. Elizabeth Prichard ,Vicki Barwick, “Quality assurance in analytic chemistry”, Willey publication, page 
No. : 234. 
7. Manohar A. Potdar, “Pharmaceutical Quality Assurance”, Nirali Prakashan, Second edition, Page 
Nos. : 7.4 & 7.5 
25/09/2014 28
25/09/2014 29

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Internal audit and document retention

  • 1. INTERNAL AUDIT AND DOCUMENT RETENTION Guided By : Prof. G. B. Patil Sir Department of Quality Assurance Presented By : Sanchita S. Mahale Department of Quality Assurance H. R. Patel Institute of Pharmaceutical Education And Research, Shirpur.
  • 2. CONTENT : INTERNAL AUDIT  Introduction  Definition  Objectives of Internal Audit  Difference Between IA & EA  Role of Internal Audit  Need of Internal Audit  Principle of Internal Audit  Approaches of Internal Audit  Planning of IA & Audit Program  Audit evidence  Report writing & audit report  Benefits of Internal Audit DOCUMENT RETENTION  Storage And Retention of Documents  Retrieval of Documents  Conclusion  References 25/09/2014 1
  • 3. INTERNAL AUDIT 25/09/2014 INTERNAL AUDIT 2
  • 4. INTRODUCTION1,2,3 :  To monitor process of cGMP a system is required & this is possible only through a well designed & implemented quality audit system.  Audits are designed to seek out any shortcomings in the manufacturing activities that may result in non-compliance with the standards laid down by regulatory agencies as well as in-house specifications. 25/09/2014 INTERNAL AUDIT 3
  • 5.  Quality Audit : “A systematic and independent examination to determine whether activities and related results comply with planned arrangements, and whether these arrangements are implemented effectively and are suitable to achieve the desired objectives”  The quality audit system may be classified in different categories. 1. Internal Audit 2. External Audit 3. Regulatory Audit 25/09/2014 INTERNAL AUDIT 4
  • 6. DEFINITION1 :  INTERNAL AUDIT : ‘Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organisation's operations. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.’ -The Institute of Internal Auditors (IIA) 25/09/2014 INTERNAL AUDIT 5
  • 7. Objectives Of Internal Audit1 :  To assist the internal control system.  Review of organizational policies & their operations.  Verify the accuracy & authenticity of errors & faults.  Detection & prevention of errors & faults.  Safeguarding the assets.  Right disposal of assets.  Helps in smooth functioning of internal check systems. Turns a ‘have to’ compliance culture into a ‘want to’ 25/09/2014 INTERNAL AUDIT 6
  • 8. Difference between Internal and External Audit4 : Sr. No. Internal Audit External Audit 1. Auditors' are part of the organization. Auditors are not part of the organization, but are engaged by it. 2. Auditors focus on future events as a result of their continuous review and evaluation of controls and processes. Primary mission of auditors is to provide an independent opinion on the organization's financial statements, annually. 3. Independent from the audited activities. Independent from its client, the organization, its independence being specific to liberal professions. 25/09/2014 INTERNAL AUDIT 7
  • 9. Sr. No. Internal Audit External Audit 4. IA regards all the aspects regarding the organization’s internal control system. EA regards the internal control system only from the materiality perspective, which permits them to eliminate those errors that aren’t significant, because they don’t have influences over the financial results. 5. IA performs during the entire year. EA is an activity with a yearly frequency, as a rule, at the end of the year. 6. Internal audit is concerned about the frauds from all activities from the organization. External audit is concerned only about the fraud from financial areas. 25/09/2014 INTERNAL AUDIT 8
  • 10. Role Of Internal Audit5 :  Role in Internal Control  Role in Risk Management  Role in Corporate Governance  Role in Fraud Detection  Role in Financial Reporting 25/09/2014 INTERNAL AUDIT 9
  • 11. Need Of Internal Audit5 :  To ensure authenticity and reliability of data generated.  To avoid duplication of data.  To verify the source, the quantum and the reliability of all records.  To ensure implementation of control and continuous monitoring of systems being followed. 25/09/2014 INTERNAL AUDIT 10
  • 12. Principles Of Internal Audit5 :  Guidelines or standards for undertaking an IA Function.  The essentials of an internal audit are ; a. Independence and Integrity b. Terms of engagement c. Strategy and approach d. Planning of internal audit e. Staffing and Training f. Evaluation of Internal Systems and Risk Assessments g. Evidence and Analytical Procedures h. Report Writing, Presentation and Follow-up 25/09/2014 INTERNAL AUDIT 11
  • 13. Approaches To Internal Audit5 :  Involve a combination of audit approaches and techniques.  These include ; a. Interviews b. Document Reviews c. Sampling d. Testing Of Controls e. Analysis Of Transaction f. Processes and Management Information. 25/09/2014 INTERNAL AUDIT 12
  • 14.  The audit approaches selected should be the most time and cost-effective given the objectives and scope of the audit.  The aim is to collect sufficient, reliable, relevant and useful evidence to enable the internal auditor to come to well-founded conclusions about the program or activity under review and to make appropriate recommendations. 25/09/2014 INTERNAL AUDIT 13
  • 15. Planning of IA & Audit Program5 :  Planning an internal audit selection of audit coverage, priority of the internal audit and estimating resources of time and costs for the entire internal audit function.  Internal audit planning generally involves: • The internal audit strategy and • An Internal Audit work plan. 25/09/2014 INTERNAL AUDIT 14
  • 16. Planning Audit Conducting Document Review Preparing For On-site Activities Conducting Audit Prepare Audit Report Conducting Follow-up 25/09/2014 INTERNAL AUDIT 15
  • 17. The internal audit work plan include: 1. Audit title 2. Functional and Operational Area to be covered 3. Director and manager responsible 4. Type and scope of internal audit 5. The benefit expected by the audit procedure 6. Resources allocation for the purpose of the audit 7. Proposed duration and timelines for completion 25/09/2014 INTERNAL AUDIT 16
  • 18. The key stakeholders of internal audit :  Chief Executive  Board of Directors  Audit Committee  Senior management  External auditor  Other reviewers 25/09/2014 INTERNAL AUDIT 17
  • 19. Audit Evidence5 :  Any information used by the auditor to determine whether the information being audited is stated in accordance with established criteria and to arrive at the conclusions on which the audit opinion is based.  Internal Audit Evidence includes any data, information, process flows, vouchers, bills, memos, contracts or transactions. 25/09/2014 INTERNAL AUDIT 18
  • 20. The internal audit evidence collected would be dependent on the following: 1. Audit procedures to use –specific procedures should be spelled out for instruction during the audit. 2. Sample size –how many items should be tested for each audit procedure. 3. Items to select –determine which items in the population should be selected. 4. Timing –timing can vary from beginning of the accounting period to closure of it. 25/09/2014 INTERNAL AUDIT 19
  • 21. Report Writing and Audit Report5 :  Internal Audit reports should be accurate, objective, constructive, clear, concise, and timely.  Each Audit Report should include an overall internal control rating based on the audit findings.  Commonly accepted ratings are as follows: i. Satisfactory ii. Needs Improvement iii. Unsatisfactory 25/09/2014 INTERNAL AUDIT 20
  • 22. An Internal Audit Report should ideally include the following : 1. Audit Name and Report Issuance Date. 2. Audit Report Addressee(s). 3. Report Distribution List. 4. Scope and Objective of the Audit. 5. Auditor’s Conclusions and Internal Control Rating. 6. Narrative overview. 7. List and detailed explanation of various findings. 8. Internal Auditor's Recommendation. 9. Management Response. 10. Target Completion Date. 11. Comment Owner. 25/09/2014 INTERNAL AUDIT 21
  • 23. Benefits Of Internal Audit6 :  It identifies the areas for improvement and strengthening controls  Understanding and assessing risks.  Ensuring proper and timely identification of problems to avoid any big problem.  Continuous improvement.  Achieve better allocation of resources 25/09/2014 INTERNAL AUDIT 22
  • 24. DOCUMENT RETENTION 25/09/2014 DOCUMENT RETENTION 23
  • 25. Storage And Retention of Documents7 :  Except where legislation require longer retention periods, the complete records pertaining to each batch, should be retained for at least ONE year after expiry date of each batch. OR Where there is no expiry date, for SIX years after the date of manufacture or batch.  Master documents should be properly secured against theft loss and alteration of information. 25/09/2014 DOCUMENT RETENTION 24
  • 26.  Records may be retained on microfilms. The responsibility for photo reduction should be delegated to specific person and following procedures adopted. i. Ensure that all documents have been photo reduced. ii. Ensure that photo reduced copies showing all information present in original documents. iii. Ensure that all photo reduced records should be available as readable. iv. All the photo reduced records should be retained for specified period of time.  Papers or films records should be stored to restricted access area.  Records may be retained by computer storing systems. 25/09/2014 DOCUMENT RETENTION 25
  • 27. Retrieval of Documents7  All the documents should be stored in such manner that their retrieval is easy.  A total list (preferably alphabetical) of documents should be made.  The list shows –name of document, location availability etc.  Retrieval of any important document should be possible only on proper authorization.  The expired documents must be destroyed by QA manager with proper records by a suitable method. 25/09/2014 DOCUMENT RETENTION 26
  • 28. CONCLUSION :  Internal Audit Findings are the combination of observations, recommendations and results that the internal audit team collects in the course of audit and by the conclusion of the investigation and audit.  The internal audit can help to identify, review, and provide recommendations for key controls associated with the project.  Records should be kept for each delivery. They should include the description of the goods, quality, quantity, supplier, supplier’s batch number, the date of receipt, assigned batch number and the expiry date.  Permanent information, written or electronic, should exist for each stored material or product indicating recommended storage conditions, any precautions to be observed and retest dates. 25/09/2014 27
  • 29. REFERENCES : 1. Manohar A. Potdar, “cGMP-current Good Manufacturing Practices for pharmaceuticals”, Pharmaceutical Press, Page Nos. : 727 &728. 2. D. H. Shah, “Q A manual”, Business Horizons, First edition, pharmaceutical publisher, Page Nos. : 183-184. 3. Frank M. Gryna, Richard C. H. Chua, Joseph A. DeFeo, “Juran’s Quality Planning And Analysis – For Enterprise Quality”, Tata McGraw Hill Education Private limited, Fifth Edition, Page Nos. : 520-522 & 526. 4. Atanasiu Pop, Cristina Boţa-Avram, Florin Boţa-Avram, “The Relationship Between Internal And External Audit”, Page Nos. : 5 & 6. 5. J.K. Budhiraja, “Exposure Draft - Guidance Note On Internal Audit Of Pharmaceutical Industry”, Page Nos. : 2-8, 13-20, 28-32,37, 57 & 60. 6. Elizabeth Prichard ,Vicki Barwick, “Quality assurance in analytic chemistry”, Willey publication, page No. : 234. 7. Manohar A. Potdar, “Pharmaceutical Quality Assurance”, Nirali Prakashan, Second edition, Page Nos. : 7.4 & 7.5 25/09/2014 28