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E.R.P.




Saturday, November 05, 2011
“A process or approach which attempts to consolidate all
  of a company's departments and functions into a single
     computer system that services each department's
                     specific needs.”
   During the 1960’s, Inventory Control was the main focus.

   ERP term first employed by research firm Gartner Group (1990)
    as extension of MRP

                    ERP= MRP II + Other Functions

   In the 1980's the concept of MRP-II evolved.

   ERP systems had a boost in sales in the ‘90s due to the Y2K
    problem

   ERP II-next generation ERP systems
Why Make the Transition?

 Inventory Reduction

 Improved Cash Management

 Increased Revenue and Profits

 Reduced Transportation and Logistics Costs

 Reduced Information Technology (IT) Costs
 Customer satisfaction
Business development-new areas, products and services
Ability to face competition
Efficient processes to push the company to top gear



Present software does not meet business needs
Legacy systems difficult to maintain, Y2K problem and Euro Currency
Obsolete hardware/software-difficult to maintain
Five major reasons why companies
           undertake ERP
 Integrate Financial Information
 Integrate customer order information
 Standardize and speed up manufacturing
  processes
 Reduce inventory
 Standardize HR
  information
Modules Of an ERP
Customer Relationship Management
  Manages the enterprise's relationship with its customers

Human Resource Management
 Streamlines the management of human resources and human capitals.

Finance and management
  Gather financial data from various functional departments

Supply chain management
 Includes the controlling the direction of resource movement

Sales
 Implements functions of order placement, scheduling etc

Marketing
 ERP marketing module supports lead generation, mailing
 campaign and more.
Implementing
            Enterprise Resource Planning
            The six main steps of an ERP project:

• Vendor Selection

• Business Strategy Formation

• Application Configuration

• Testing and End-user Acceptance

• Training

• Rollout
ERP systems Implementation Project
          Organization
The Benefits of ERP
 Visibility on all operations and future path.

 Paperless work environment

 Performs ‘what if’ scenarios and analysis

 Ability of the Company to Optimize Newer Technologies and Products

 Y2K Compliant Systems without Rewriting Legacy Code

 Consolidation and Centralization of Corporate Data

 Abundance of Tools and Services
More benefits…
 Identifying faults and planning improvements

 Creates a plan automatically that guarantees there will be no violation of
   resource constraints

 Provides an ideal platform to perform businesses globally and regionally.

 Support and Upgrades from Vendors; better Inventory management
Hidden Costs of ERP

 Training

 Integration and testing

 Customization

 Data conversion
   Calculating Return on Investment (ROI)
   Obtaining Support from Major Executives and Third
    Parties
   Major Business Process Reengineering (BPR)
   ERP Is Cost Prohibitive
   Scope Creep
   Difficulty of Training End Users
How ERP Is Evolving
Extended ERP

Inclusion of Sales-force Automation Applications and
  Supply Chain Management Software

Outsourcing ERP
Market Leaders
Market Leaders
      •SAP and Oracle are the top two ERP
      vendors

      •SAP rank highest by capturing 32%-
      39% of the market
Local Perspective
   Large non-government – most use ERP,
   Large government – very few use ERP,
   Medium non-government – 20% approx.
   Medium government – 5% approx.
   Small non-government and small government – near to none.

      ERP’s used locally
        Jaffer Brothers, Mobilink, Shell, IBA, Tapal, Unilever, PIA, UBL, Civil
    Aviation, Siemens etc.
Interview with Jaffer Brothers
• ERP uses a single database. Did the database ever crash? And do
  you have any backups?

“I    h a v e n e v e r s e e n o n e c r a s h . Bu t we
     h a v e s t r o n g Di s a s t e r Re c o v e r y
     Ma n a g e me n t P l a n s i n p l a c e i n
     c a s e o f a n y d i s a s t e r s u c h a s b o mb
     b l a s t , n a t u r a l c a l a mi t i e s ,
     v i r u s e s a n d o t h e r n e t wo r k
     p r o b l e m s .”

• Are people resistant to the new ERP systems? How do you
  overcome that challenge?

“P e o p l e a r e r e l u c t a n t t o u s e n e w
  ERP s o l u t i o n s , wh i c h i s a n a t u r a l
  h u ma n b e h a v i o r . N o w f o r t h i s w e
Facts on ERP
61.25% of ERP implementation projects fail.

50% of ERP software projects are terminated somewhere along the
implementation process.

75% are rated poor by the users (of those that are implemented and
reached the operational phase)
6% out of 500 companies felt that
 there ERP systems were effective.

Among 63 companies surveyed
the average TCO was $15 million
Questions.

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ERP

  • 2.
  • 3. “A process or approach which attempts to consolidate all of a company's departments and functions into a single computer system that services each department's specific needs.”
  • 4. During the 1960’s, Inventory Control was the main focus.  ERP term first employed by research firm Gartner Group (1990) as extension of MRP ERP= MRP II + Other Functions  In the 1980's the concept of MRP-II evolved.  ERP systems had a boost in sales in the ‘90s due to the Y2K problem  ERP II-next generation ERP systems
  • 5. Why Make the Transition?  Inventory Reduction  Improved Cash Management  Increased Revenue and Profits  Reduced Transportation and Logistics Costs  Reduced Information Technology (IT) Costs
  • 6.  Customer satisfaction Business development-new areas, products and services Ability to face competition Efficient processes to push the company to top gear Present software does not meet business needs Legacy systems difficult to maintain, Y2K problem and Euro Currency Obsolete hardware/software-difficult to maintain
  • 7. Five major reasons why companies undertake ERP  Integrate Financial Information  Integrate customer order information  Standardize and speed up manufacturing processes  Reduce inventory  Standardize HR information
  • 8. Modules Of an ERP Customer Relationship Management Manages the enterprise's relationship with its customers Human Resource Management Streamlines the management of human resources and human capitals. Finance and management Gather financial data from various functional departments Supply chain management Includes the controlling the direction of resource movement Sales Implements functions of order placement, scheduling etc Marketing ERP marketing module supports lead generation, mailing campaign and more.
  • 9. Implementing Enterprise Resource Planning The six main steps of an ERP project: • Vendor Selection • Business Strategy Formation • Application Configuration • Testing and End-user Acceptance • Training • Rollout
  • 10. ERP systems Implementation Project Organization
  • 11. The Benefits of ERP  Visibility on all operations and future path.  Paperless work environment  Performs ‘what if’ scenarios and analysis  Ability of the Company to Optimize Newer Technologies and Products  Y2K Compliant Systems without Rewriting Legacy Code  Consolidation and Centralization of Corporate Data  Abundance of Tools and Services
  • 12. More benefits…  Identifying faults and planning improvements  Creates a plan automatically that guarantees there will be no violation of resource constraints  Provides an ideal platform to perform businesses globally and regionally.  Support and Upgrades from Vendors; better Inventory management
  • 13. Hidden Costs of ERP  Training  Integration and testing  Customization  Data conversion
  • 14. Calculating Return on Investment (ROI)  Obtaining Support from Major Executives and Third Parties  Major Business Process Reengineering (BPR)  ERP Is Cost Prohibitive  Scope Creep  Difficulty of Training End Users
  • 15. How ERP Is Evolving Extended ERP Inclusion of Sales-force Automation Applications and Supply Chain Management Software Outsourcing ERP
  • 17. Market Leaders •SAP and Oracle are the top two ERP vendors •SAP rank highest by capturing 32%- 39% of the market
  • 18. Local Perspective  Large non-government – most use ERP,  Large government – very few use ERP,  Medium non-government – 20% approx.  Medium government – 5% approx.  Small non-government and small government – near to none. ERP’s used locally Jaffer Brothers, Mobilink, Shell, IBA, Tapal, Unilever, PIA, UBL, Civil Aviation, Siemens etc.
  • 19. Interview with Jaffer Brothers • ERP uses a single database. Did the database ever crash? And do you have any backups? “I h a v e n e v e r s e e n o n e c r a s h . Bu t we h a v e s t r o n g Di s a s t e r Re c o v e r y Ma n a g e me n t P l a n s i n p l a c e i n c a s e o f a n y d i s a s t e r s u c h a s b o mb b l a s t , n a t u r a l c a l a mi t i e s , v i r u s e s a n d o t h e r n e t wo r k p r o b l e m s .” • Are people resistant to the new ERP systems? How do you overcome that challenge? “P e o p l e a r e r e l u c t a n t t o u s e n e w ERP s o l u t i o n s , wh i c h i s a n a t u r a l h u ma n b e h a v i o r . N o w f o r t h i s w e
  • 20. Facts on ERP 61.25% of ERP implementation projects fail. 50% of ERP software projects are terminated somewhere along the implementation process. 75% are rated poor by the users (of those that are implemented and reached the operational phase) 6% out of 500 companies felt that there ERP systems were effective. Among 63 companies surveyed the average TCO was $15 million