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Using the Five Ps
to Drive
Sheila L. Margolis, PhD

	
  

©2014 Sheila L. Margolis
Organizations Are Constantly
Going through Change…
Some Good, Some Wasteful and
Some Damaging
Let’s Simplify Organizational Change
Let’s Use the Five Ps to
Drive Organizational Change

5	
  
Think About Your Organization
Using the Five Ps:
Purpose, Philosophy, Priorities,
Practices & Projections
The Central Three Ps Are
Purpose, Philosophy & Priorities:
the Organization’s Core Culture
Core Culture Is the Organization’s
Guiding Principles & Values
Core Culture Is the Essence of your
Organization’s Culture

Core Culture Is
the Foundation for Why the
Organization Is in Business
and
the Framework for How
Employees Conduct Business
Core Culture
Is the Guide
for
Employee Behavior,
Directed at
Organizational Goals,
Accomplished through
Shared Principles & Values
Therefore, Organizational Change
Must Be Aligned with the

Core Culture
To Drive Organizational Change
Using the Five Ps,
first,
Define Core Culture

--the Purpose, Philosophy & Priorities-and then,
Align Practices and Projections with the

Core Culture
The First P of the Five Ps
and a Part of

Core Culture
Is
Purpose

1	
  
Purpose Is
the Fundamental Reason
Why
the Organization Exists
Purpose Is the Answer to the Question:
Why Is the Work You Do Important?

Purpose Is the Cause that Defines
Employees’ Contribution to Society
through their Work
Purpose Is a Human Focus

Purpose Is
Inspirational and Motivational
Purpose Is the Organization’s Role
in Improving Life
and
the World We Live in
Any Organizational Change Should
Ultimately Support the Purpose
The Second P of the Five Ps
and a Part of

Core Culture
Is
Philosophy

2	
  
Philosophy Is a Small Set of
Fundamental,
Distinguishing
and
Enduring
Principles/Values that Guide
How
Employees Work
And How You Do Work Matters
Philosophy Is like the Personality or
Character of the Organization

Philosophy Provides Continuity in the
Organization’s Principles & Values
Over Time
Philosophy Is How Insiders View the
Organization as Being Different,
Especially from Competitors
Any Organizational Change Should Align
with the Philosophy
Typically, Only Minor Changes Are Needed
in the Purpose or Philosophy
Unless
the Organization Cannot Stay in Business
Being Who It Is
The Third P of the Five Ps
and a Part of

Core Culture
Are
Priorities

3	
  
Priorities Are Principles & Values
that Further Guide
How
Employees Work
Priorities Are Where Organizations
Embed Change in the

Core Culture
Organizations Have
Strategic and Universal Priorities
Strategic Priorities Are Linked to Business
Goals
Strategic Priorities Are the Additional
Principles/Values Needed to Achieve the
Organization’s Strategy
When You Change Strategy,
Evaluate Changing Strategic Priorities
Strategic Priorities Enhance the
Competitiveness of the Organization
and
Enable It to Thrive
Changing Strategic Priorities
Is a Way to
Shape Culture and Drive Change
Universal Priorities Are the Values that
Promote an Engaged Workforce:
Fit,
Trust,
Caring,
Communication,
Achievement &
Ownership
Universal Priorities Questions:
Do I Fit?
Do I Trust Them?
Do They Care About Me?
Am I Informed and Do They Listen?
Am I Growing, Developing, Achieving?
Do I Feel Like an Owner?
Employees Who Answer “Yes” to these
Questions Are More Likely to Be Engaged
Change May Be Required if the
Organization Is Deficient in any of these
Universal Priorities
Any Organizational Change Should Support
the Strategic and/or Universal Priorities
Most Organizational Change Is
with the Remaining Two Ps:
Internal & External Practices and
Projections
Core Culture
Is Meaningless
if
It’s Not Infused into
Practices and Projections
Most of the Changes an Organization
Needs Is to Be Better at
Practicing and Projecting
the Principles & Values of the

Core Culture
The Fourth P of the Five Ps
Is
Practices

4	
  
Practices Are the
Behaviors and Actions
of Employees of the Organization
Practices Are Opportunities to Convert

Core Culture
Principles & Values
into
Actions
Practices Can Be Internal or External
Internal Practices Affect
Employee-to-Employee Interactions
Internal Practices Include
the Structure of the Organization;
How Work Is Designed;
and
Systems, Processes, Equipment &
Technology for Doing Work
Internal Practices also Include
Internal Communications
and
HR Practices such as
Recruitment, Selection & Retention;
On-boarding;
Training & Development;
and
Performance Management
External Practices Affect
Employee Behaviors with Others
Outside the Organization
External Practices Include
Markets & Customers,
Products & Services Offered
and
Suppliers/Vendors & Business Partners
Review Internal and External Practices
Are Practices Aligned with the

Core Culture?
Do Practices Support and Reflect the

Core Culture?
If Not, Then Make Change
The Fifth P of the Five Ps
Is
Projections

5	
  
Projections Are the
Images
the Organization Projects to the Public
Projections Include the Organization’s
Name, Logo & Symbols;
Marketing, PR & Advertising;
Employee Dress/Uniforms;
Offices & Stores;
Location of Company Headquarters;
Image of the Leader;
and
Community Activities
Review Projections
Are Projections Aligned with the

Core Culture?
If Not, Then Make Change
Screen Potential Changes by
Answering this Question:
Does the Change Align with
and Support the

Core Culture?
Change Is Difficult
Change Adds Uncertainty
Change Can Be Threatening
For any Change to Stick,
the Change Must Be Aligned
with the

Core Culture
Because

Core Culture
Is
Who the Organization Is
and
How It Must Be to Thrive
And

Core Culture
Is
What Loyal Employees
Are Connected To
Use the Five Ps to
Drive Organizational Change
www.SheilaMargolis.com

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Using the Five Ps to Drive Organizational Change: Define Organizational Culture and Manage Change