For more information on Mobile Admin, visit: http://www.solarwinds.com/solutions/mobile-it-administration-app.aspx The Why? • Mobilizing your Apps – The ‘In Thing’ • Do All Corporations Watch Over BYOD? • The BYOD Effect • Security Concern for Enterprises The How? How do I Provide Mobile Access to Enterprise IT Apps? • Security Best Practices • Encryption • Proxy Server • Authentication

1. Mobilizing your Enterprise:
The Why and The How

2. Agenda
The Why?
 Mobilizing your Apps – The ‘In Thing’
 Do All Corporations Watch Over BYOD?
 The BYOD Effect
 Security Concern for Enterprises
The How?
 How do I Provide Mobile Access to Enterprise
IT Apps?
 Security Best Practices
• Encryption
• Proxy Server
• Authentication
Here’s how SolarWinds Mobile Admin can help…
Mobilizing Your Enterprise: The Why and The How - Slide 2 -

3. Mobilizing your Apps – The ‘In Thing’
 The BYOD revolution has started
Percentage of Corporations Issuing Mobile
Devices to Access the Corporate Network
Source: Survey jointly conducted by SolarWinds & Network World
Respondents: 400 IT pros from different companies
Mobilizing Your Enterprise: The Why and The How - Slide 3 -

4. Do All Corporations Watch Over BYOD?
 Employee-owned personal mobile devices peaking
How many corporations know about personal
mobile devices on the corporate network?
59.3% respondents
say
“No device restrictions
when it comes to
employee-owned
devices on the
corporate network..!!”
Source: Survey jointly conducted by SolarWinds & Network World
Respondents: 400 IT pros from different companies
Mobilizing Your Enterprise: The Why and The How - Slide 4 -

5. The BYOD Effect
The BYOD effect:
Certainly a boon..!!
 Increased Employee
Productivity
 Faster response times to
solve issues
 Flexibility to work remotely
 After-hours support can be
offered
 Personalized work interface
for users
 Improved employee morale
and job satisfaction
Source: Survey jointly conducted by SolarWinds & Network World
Respondents: 400 IT pros from different companies
Mobilizing Your Enterprise: The Why and The How - Slide 5 -

6. Security Concern for Enterprises
 Potential for loss of confidential information via personal
devices
 Legal issues and regulatory compliance risks
 Introduction of malware threats
 Management burden associated with supporting diverse
device types
 Ensuring user authentication, security, and encryption
 Policy formulation and enforcement
 Monitoring and management of Wi-Fi access points
Mobilizing Your Enterprise: The Why and The How - Slide 6 -

7. How Do I Provide Mobile Access to Enterprise IT Apps?
 Does my current app support mobile access?
 Do I need to hire a developer or can I buy something off-
the-shelf?
 What are the hardware and software requirements for
providing mobile access to the application?
 What mobile devices does the application support?
 What kind of security do I need?
 How do I effectively monitor and manage my apps
remotely?
Mobilizing Your Enterprise: The Why and The How - Slide 7 -

8. Security Best Practices
1. Encryption
Depending on the type of wireless handheld devices used, mobile
device encryption can be classified as
» Encryption using Blackberry Enterprise Server for Blackberry
» Encryption with VPN (iOS and Android devices)
» Encryption with HTTPS (iOS, Android and BlackBerry devices)
2. Using proxy to secure your firewall
3. Authentication
Mobilizing Your Enterprise: The Why and The How - Slide 8 -

9. 1. Encryption
 Encryption Using BlackBerry Enterprise Server
» all your data is sent over the Mobile Data Service (MDS).
» automatically encrypted using Triple Data Encryption Standard (TDES or
3DES).
» While TDES provides the highest industry standard encryption, you can also
choose additional layers of encryption.
» All versions of the BlackBerry Enterprise Server use TDES as the default
encryption for all data.
 The BlackBerry Enterprise Server 4.1 allows you to choose between
using TDES and Advanced Encryption Standard (AES), or both.
 While TDES and AES are generally recognized as the most robust
encryption methods available today, the US Government has also
certified TDES and AES as compliant with Federal Information
Processing Standards (FIPS).
Mobilizing Your Enterprise: The Why and The How - Slide 9 -

10. 1. Encryption (contd.)
 Encryption with VPN for Apple iOS & Android
» You can encrypt Apple iOS and Android devices with a Virtual Private
Network (VPN).
» If you use a VPN, all your data is sent over the VPN, and is, by default,
automatically encrypted.
 Encryption with Hypertext Transfer Protocol – Secured (HTTPS)
» Regardless of using the above 2 encryptions, you can also add a layer of
encryption with Hypertext Transfer Protocol – Secured (HTTPS).
» HTTPS is HTTP encrypted with Transport Layer Security (TLS).
» Here all data transmitted between the application server and the wireless
handheld is encrypted.
Mobilizing Your Enterprise: The Why and The How - Slide 10 -

11. 2. Using Proxy to Secure your Firewall
 If a common proxy service is not used
» then all SSH/Telnet and RDP/VNC servers must have the appropriate
firewall configuration.
 If you have a common server for mobile platform integration, a proxy
service can be used.
» This helps to lock down your firewall to have fewer openings for users’
without permission to access servers.
 The proxy service proxies SSH/Telnet and RDP/VNC traffic.
 The mobile app clients authenticate transparently to the proxy
» if the appropriate rights and permissions have been configured.
 The proxy service can enable access to SSH/Telnet and RDP/VNC
servers through a central port rather than having to configure access
to each individual server.
Mobilizing Your Enterprise: The Why and The How - Slide 11 -

12. 3. Authentication
 Ensure only the users with permission can access the
company infrastructure
» Mobile App Login
• Windows based – user name & password
• Application specific user name & password
» Active Directory – only wanted users of the application can
access it. If you have a central server for mobile application
access, Active Directory can ensure users get access to the
applications they need.
» Device Level Password
» RSA SecurID/RADIUS
Mobilizing Your Enterprise: The Why and The How - Slide 12 -

13. How SolarWinds® Mobile Admin™ can help
 Solve IT issues more effectively (from your mobile device)
through a single pane of glass
 Support and navigation across 40+ IT management tools
 Diagnose, triage & resolve IT issues in a few clicks from any
smartphone or tablet
 Delivers real-time alerts and statuses on your Android, iOS, and
Blackberry devices
 Remote control with SSH, Telnet, VNC, RDP, proxy via Mobile
Admin Server or direct connect
 Easy to download & deploy, easy to use, & easy on your budget
Mobilizing Your Enterprise: The Why and The How - Slide 13 -

14. Helpful Resources
For agentless IT management & monitoring from
any mobile device, we invite you to learn more
about SolarWinds Mobile Admin
Watch Video See Demo
Ask Our Community Download Free Trial
Click any of the links above
- Slide 14 -

15. Author: Jennifer Kuvlesky
Thank You!