This comprehensive module by STEP Consulting takes participants through the essentials of facilitation skills, and equip them to run internal sessions on a number of modules.

1. TRAIN THE TRAINERS
A Program by Step Consulting

2. People Development in various forms like HR, Corporate, Individual, Soft
Skills and even hard skills have gained major significance and magnitude
in the past decade. Having experience in the particular function does
not signify the expertise in people development. These professional
trainings are no more a job of a layman but it needs someone with
thorough expertise. Thus, training for aspiring trainers has also become
extremely significant in two aspects: One it develops an in-house pool of
skilled trainers and second it cuts down reliance on external
consultant, therefore reducing training investments.
REQUIRES MORE THAN JUST TRAINING

3. OBJECTIVE OF THE PROGRAM
Maintain a high level of interest
in terms of Voice and Body
Language
EFFECTIVE DELIVERY
Facilitator skills that involve
audience
management, approaches to
use, questioning techniques and
running activities and games
INTERACTIVE FACILITATION
TECHNIQUES
Structuring and designing
training workshops – setting
objectives and following a
structured plan using the Heart-
Mind Technique™
INSTRUCTIONAL DESIGN

4. METHODOLOGY OF THE PROGRAM
As per past research “learning by doing” is the most effective form of developing skills
Which is the approach that we adopt through the use of interactive & Experiential
Methodologies like Activities, Games & Simulations.
The participants will be placed
out of their comfort zones, and
they will accomplish the course
objectives by doing and
reviewing their experiences.
The facilitator will provide a physically, intellectually
and emotionally safe environment for the
participants to:
Be fully
immersed in
the activities
Try out and
explore new
roles and
behavior
Share and
discuss the
experience
Transfer the
experience
to the
workplace

5. APPROACH NOTE OF THE PROGRAM
A story, demo or visual that
hooks the audience’s attention;
the moral of which translates
into the concept or idea you
want to participants to imbibe
PRE TECH
Define the concept clearly, of
why, when, what, where and
How
CONCEPT DEFINITION
General examples to clarify your
concept, which participants can
easily identify with and relate to
GENERAL EXAMPLE
Continuous Learning Process to
ensure that Action Plans made
during the program are
translated back to the
workplace
GENERAL EXAMPLE

6. LANGUAGE & COMMUNICATION
BODY LANGUAGE
STRUCTURE OF PRESENTATION
RUNNING ACTIVITIES
DEMONSTRATED GROUP CONTROL
INSTRUCTIONAL DESIGN
Correct Grammar, Tone & Pace
Posture, Eye Contact, Enthusiasm
Opening, Body, Closing
Brief narration & summarizing key learning
Addressing difficult question & people
ADDIE Model & Mind-Heart Technique™
MEASURING SUUCESS OF THE PROGRAM

7. ADVANTAGE STEP
Focus on behavioral development in groups and individuals
Specialize in customized experience to suit organizational challenges
Diverse team of HR specialists, Process Facilitators, OD
specialists, psychologists, game designers & adventure enthusiasts
Interventions across all levels of the management (workers-
executives-management-top team) and across the entire
organization
In-house capability to provide end-to-end solutions
or outbound development interventions across the country
International standard safety measures
Ongoing research in experiential games & activities and their
customization to enable stronger learning (validated by professors in
the OB area)

8. 8
CONTACT US
PHONE : 011 - 41023030-34
WEB : http://www.stepconsulting.org/
BLOG : http://StepConstultingIndia.tumblr.com/
TWITTER : @Step_Consulting
LINKEDIN/company/step-consulting-pvt-ltd-india
FACEBOOK/STEPConsultingIndia