The case study discusses how Tarams Technologies helped a leading micro-finance organization increase sales, by providing a cloud based Learning Management System for their training requirements.

1. SaaS based LMS Solution
for Sales Training
CASE STUDY

2. Case Study – SaaS based LMS Solution for Sales Training
www.tarams.com
Problem
Traditional classroom based training
models were causing issues with
consistency across regional centers and
tracking progress. Classroom-based
training was also expensive. Geographic
distribution of trainees translated into high
travel costs and logistical nightmare.
Technology/Tools Used
 BEA Weblogic Server
 Apache Struts & Axis
 Oracle DB
 J2EE
 Spring
Client
A leading micro-finance institution in the
Asia-Pacific region, specializing in selling
financial products to rural customers.
Background
The bank has thousands of geographically
dispersed field representatives selling
complex financial products to rural
customers. Revenue is directly dependent
on the quality of training delivery, which
impacts the advisers’ ability to understand
these products, assess customer needs
and articulate benefits in a simple manner.

3. Case Study – SaaS based LMS Solution for Sales Training
www.tarams.com
Features of the LMS
Overview
 Multi language support
 SCORM compliance
 Intuitive user interface
 Custom branding
 eCommerce support
 Enterprise Integration
Administration
 User account management
 Single Sign On
 Authentication & Roles
 Course enrollment
 Logs & Backup
Teacher & Student Tools
 Student management
 Course Management
 Testing & Grading
 Content Management
 Repository support for Google Docs and
Alfresco, among others
 Dashboards & Reporting
 Notifications
Social Learning
 Chat
 Wiki
 Blogs & Forums
 Workshops
 Social media support including Facebook &
Twitter
Solution
Tarams delivered a custom Learning
Management System on the cloud, available
24/7. We implemented this using Moodle,
the world’s most adopted learning system.
We customized it to the bank’s
requirements and provided multi- language
support. We provided support for
automated certification, forums, wikis,
chats, blogs and standardized training
contents and tests. Advisors were able to
start using the system within 3 weeks from
project start and access training anytime
anywhere.
Results
 Structured and consistent training
across geographies with room for local
nuances
 Lower training costs
 Better insights for trainers into the
progress and development of advisers
 Better adviser productivity, higher sales
quota achievement

4. Case Study – SaaS based LMS Solution for Sales Training
www.tarams.com
About Tarams Technologies
Tarams provides e-learning solutions across the entire e-learning technology spectrum, since
2005.
 We built two enterprise scale LMS solutions for one of the largest publisher in the US
 We built a high traffic learner portal serving over 8 million users a year for a Fortune 500
education provider
 We have a provided e-learning solutions like content publishing platforms, ecommerce
systems, assessments engines from Fortune 500 companies to non- profit educational
organizations
We have been helping organizations impart education and training by implementing and
customizing Moodle, the world’s most widely adopted learning system. The hosted nature of the
LMS allows for excellent scalability for organization as small as 20 users to organization with
10,000+ users.