The workshop objectives are to practice problem definition, explore improved problem solving methods, examine and apply heuristics to enhance problem solving, and have fun while accomplishing other objectives. Attendees will learn to better define problems, generate a variety of solutions, and improve problem solving through increased awareness, tactics and tools. The document provides an overview of heuristics, or problem solving tactics, and explores factors that influence problem solving like self-awareness. It also covers steps in the problem solving process like defining the problem, identifying possible solutions, and selecting the best solution.