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© 2014 Global Workplace Analytics
The ROI of
Workplace Wellbeing
Kate Lister
Global Workplace Analytics
1
Let us help you make the
business case for your clients.
© 2014, Global Workplace Analytics
PHYSIOLOGICAL lighting, temperature, food,
movement, air quality, hydration
noise, privacy, choice, stress,
work-life balance, healthcare,
control, ergonomics
social needs, team dynamics, culture,
connection, training, caring, brand
respect, pride, contribution,
trust, autonomy
©
2014,
Global
Workplace
Analytics
Why wellbeing?
© 2014, Global Workplace Analytics
Because people
are expensive!
© 2014, Global Workplace Analytics
Math
Ahead
REMAIN CALM
WARNING
© 2014, Global Workplace Analytics
© 2014, Global Workplace Analytics
© 2014, Global Workplace Analytics
Direct Costs of Wellness:
• Absenteeism
• Healthcare costs
• Disability
• Workers comp
© 2014, Global Workplace Analytics
Direct Costs
= 15%
© 2014, Global Workplace Analytics
© 2014, Global Workplace Analytics
Presenteeism
36%x
payroll
© 2014, Global Workplace Analytics
© 2014, Global Workplace Analytics
IT’S A
CHOICE!
Chronic Disease Risk Factors
© 2014, Global Workplace Analytics
© 2014, Global Workplace Analytics
© 2014, Global Workplace Analytics
LOOK
FAMILIAR?
© 2014, Global Workplace Analytics
© 2014, Global Workplace Analytics
© 2014, Global Workplace Analytics
© 2014, Global Workplace Analytics
© 2014, Global Workplace Analytics
Claims
© 2014, Global Workplace Analytics
Chronic
Disease
© 2014, Global Workplace Analytics
% of Workforce
© 2014, Global Workplace Analytics
86%
© 2014, Global Workplace Analytics
3x to	
  10x
more unhealthy
days/month
© 2014, Global Workplace Analytics
Multiple Risk Factors
Heart Disease
•  Obesity
•  Tobacco use
•  High blood pressure
•  High cholesterol
•  Inactivity
•  Stress © 2014, Global Workplace Analytics
63% not engaged
24% disengaged
© 2014, Global Workplace Analytics
-­‐60	
   -­‐50	
   -­‐40	
   -­‐30	
   -­‐20	
   -­‐10	
   0	
   10	
   20	
   30	
  
Absenteeism	
  
Turnover	
  
Shrinkage	
  
Safety	
  Incidents	
  
Patient	
  Safety	
  Incidents	
  
Quality	
  (defects)	
  
Customer	
  
Productivity	
  
Profitability	
  
Engagement
Impact
© 2014 Global Workplace Analytics
22%
21%
10%
41%
41%
48%
28%
45%
37%
Gallup 2013 “State of the American Workforce Report”
©
2014,
Global
Workplace
Analytics
$11,079	
  	
  
$7,388	
  	
  
$4,395	
  	
  
Suffering	
   Struggling	
   Thriving	
  
Health-Related Costs to Employer,
By Wellbeing Category
Gallup
2013
“State
of
the
American
Workforce
Report”
© 2014, Global Workplace Analytics
Year 1
Year 5+
52%
84%
Reduced health risks
© 2014, Global Workplace Analytics
ROI =
144% to 3,000%
© 2014, Global Workplace Analytics
Only
11%
© 2014, Global Workplace Analytics
Air
Water
Nourishment
.	
  
Light
Fitness
Comfort
Mind
What
Works?
© 2014, Global Workplace Analytics
In the Building
Photo courtesy of ScanHealthplan
© 2014, Global Workplace Analytics
Outside the Building
© 2014, Global Workplace Analytics
© 2014, Global Workplace Analytics
© 2014, Global Workplace Analytics
Place
© 2014, Global Workplace Analytics
Place
People
Time to
Share
© 2014, Global Workplace Analytics
Kate@GlobalWorkplaceAnalytics.com

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