SlideShare une entreprise Scribd logo
1  sur  36
 
Social Media Revolution 2011 by  Erik Qualman
96% academic institutions use Facebook 75% use Twitter 66% use LinkedIn or YouTube 40% have blogs, use Flickr or offer their own social community S urvey sponsored by the Council for Advancement and Support of Education (CASE) on your institution’s social media usage
“ Social media puts the “public” into PR and the “market” into marketing.” Chris Brogan, President,  New Marketing Labs
Top overall goals for academic institutions 84% want to engage alumni, 75% want to strengthen brand image, Want to engage prospective & admitted students (68% & 63%), 61% want to increase awareness
[object Object],[object Object],[object Object],[object Object]
What types of social media exist?
 
Types of Social Media
Social Media Directory
Medaille College - Facebook
Tweet Tweet.
Tweet Tweet. ,[object Object]
Tweet Tweet.
Tweet Tweet.
LinkedIn
Social Networking – GPS Style ,[object Object],[object Object]
[object Object],[object Object],Scan it
How to use  social media?
How to use social media? ,[object Object],[object Object],[object Object],[object Object]
Step 1: Listen ,[object Object],[object Object],[object Object],[object Object]
Monitoring ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Twilert
Step 2: Plan ,[object Object],[object Object],[object Object],[object Object],[object Object]
Step 3: Participate  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Step 4: Evaluate ,[object Object],[object Object],[object Object],[object Object]
Social Media Snapshots
Sports Case Study
Sports Case Study
Sports Case Study
Sports Case Study
Red Cross – Social Campaign & Crisis
Red Cross – Social Campaign & Crisis
Red Cross – Social Campaign & Crisis
Tips ,[object Object],[object Object],[object Object],[object Object],[object Object]
Questions ?

Contenu connexe

Tendances

Social Media Branding
Social Media BrandingSocial Media Branding
Social Media Branding
deepa
 
Why analytics are useful, with links & resources (1)
Why analytics are useful, with links & resources (1)Why analytics are useful, with links & resources (1)
Why analytics are useful, with links & resources (1)
Simon Cocking
 
Social Media Channels
Social Media ChannelsSocial Media Channels
Social Media Channels
bmangome
 
Flippin' Good Cookies
Flippin' Good CookiesFlippin' Good Cookies
Flippin' Good Cookies
aholmes879
 
7 Steps to Small Business Marketing Success 60min Webinar
7 Steps to Small Business Marketing Success 60min Webinar7 Steps to Small Business Marketing Success 60min Webinar
7 Steps to Small Business Marketing Success 60min Webinar
PWG Small Business Marketing
 
Advanced Integrated New Media Strategies: Building Great Brands in the Age of...
Advanced Integrated New Media Strategies: Building Great Brands in the Age of...Advanced Integrated New Media Strategies: Building Great Brands in the Age of...
Advanced Integrated New Media Strategies: Building Great Brands in the Age of...
Erica Campbell Byrum
 
Biz miz o1 m6_u6.1.r3_s (ppt-f2f)
Biz miz o1 m6_u6.1.r3_s (ppt-f2f)Biz miz o1 m6_u6.1.r3_s (ppt-f2f)
Biz miz o1 m6_u6.1.r3_s (ppt-f2f)
EmanuelePristera
 
Buzz12 b to c marketing program
Buzz12 b to c marketing programBuzz12 b to c marketing program
Buzz12 b to c marketing program
Buzz12
 
Everything in moderation
Everything in moderationEverything in moderation
Everything in moderation
Dwayne Ernest
 
Adforce_SocialMedia_Strategy
Adforce_SocialMedia_StrategyAdforce_SocialMedia_Strategy
Adforce_SocialMedia_Strategy
Roy Verduijn
 

Tendances (20)

11th SHRM Vermont State Annual Conference
11th SHRM Vermont State Annual Conference11th SHRM Vermont State Annual Conference
11th SHRM Vermont State Annual Conference
 
2013: Keith Crowell (Social Instinct) - Technology, Engagement and Brand Prot...
2013: Keith Crowell (Social Instinct) - Technology, Engagement and Brand Prot...2013: Keith Crowell (Social Instinct) - Technology, Engagement and Brand Prot...
2013: Keith Crowell (Social Instinct) - Technology, Engagement and Brand Prot...
 
Social Media Branding
Social Media BrandingSocial Media Branding
Social Media Branding
 
Why analytics are useful, with links & resources (1)
Why analytics are useful, with links & resources (1)Why analytics are useful, with links & resources (1)
Why analytics are useful, with links & resources (1)
 
Social Media Channels
Social Media ChannelsSocial Media Channels
Social Media Channels
 
Flippin' Good Cookies
Flippin' Good CookiesFlippin' Good Cookies
Flippin' Good Cookies
 
7 Steps to Small Business Marketing Success 60min Webinar
7 Steps to Small Business Marketing Success 60min Webinar7 Steps to Small Business Marketing Success 60min Webinar
7 Steps to Small Business Marketing Success 60min Webinar
 
Learning Audience Behavior for Better PR Strategies
Learning Audience Behavior for Better PR StrategiesLearning Audience Behavior for Better PR Strategies
Learning Audience Behavior for Better PR Strategies
 
Advanced Integrated New Media Strategies: Building Great Brands in the Age of...
Advanced Integrated New Media Strategies: Building Great Brands in the Age of...Advanced Integrated New Media Strategies: Building Great Brands in the Age of...
Advanced Integrated New Media Strategies: Building Great Brands in the Age of...
 
Facebook Ads Overview
Facebook Ads OverviewFacebook Ads Overview
Facebook Ads Overview
 
Biz miz o1 m6_u6.1.r3_s (ppt-f2f)
Biz miz o1 m6_u6.1.r3_s (ppt-f2f)Biz miz o1 m6_u6.1.r3_s (ppt-f2f)
Biz miz o1 m6_u6.1.r3_s (ppt-f2f)
 
Facebook ,Twitter ,Linkedin - INFOGRAPHIC
Facebook ,Twitter ,Linkedin - INFOGRAPHICFacebook ,Twitter ,Linkedin - INFOGRAPHIC
Facebook ,Twitter ,Linkedin - INFOGRAPHIC
 
HIMA IS08 Presentation
HIMA IS08 PresentationHIMA IS08 Presentation
HIMA IS08 Presentation
 
Buzz12 b to c marketing program
Buzz12 b to c marketing programBuzz12 b to c marketing program
Buzz12 b to c marketing program
 
Everything in moderation
Everything in moderationEverything in moderation
Everything in moderation
 
Thinktank Media - Social Media Full Service
Thinktank Media - Social Media Full ServiceThinktank Media - Social Media Full Service
Thinktank Media - Social Media Full Service
 
Adforce_SocialMedia_Strategy
Adforce_SocialMedia_StrategyAdforce_SocialMedia_Strategy
Adforce_SocialMedia_Strategy
 
Developing a Revenue Generating Social Media Strategy [Genia Stevens]
Developing a Revenue Generating Social Media Strategy [Genia Stevens]Developing a Revenue Generating Social Media Strategy [Genia Stevens]
Developing a Revenue Generating Social Media Strategy [Genia Stevens]
 
Online strategy
Online strategyOnline strategy
Online strategy
 
Social Media Management For Nonprofits
Social Media Management For NonprofitsSocial Media Management For Nonprofits
Social Media Management For Nonprofits
 

En vedette (18)

Test2
Test2Test2
Test2
 
Five star appendix
Five star appendixFive star appendix
Five star appendix
 
Sisdig bab 1
Sisdig bab 1Sisdig bab 1
Sisdig bab 1
 
Epping fs english teresa
Epping  fs english teresaEpping  fs english teresa
Epping fs english teresa
 
Contest
ContestContest
Contest
 
Video_cases
Video_casesVideo_cases
Video_cases
 
Appendix November 2012
Appendix November 2012Appendix November 2012
Appendix November 2012
 
Bloggs_case
Bloggs_caseBloggs_case
Bloggs_case
 
Gillette_case
Gillette_caseGillette_case
Gillette_case
 
Games_case
Games_caseGames_case
Games_case
 
presentationtest
presentationtestpresentationtest
presentationtest
 
Kotex_case
Kotex_caseKotex_case
Kotex_case
 
Java
JavaJava
Java
 
Social Media & You
Social Media & YouSocial Media & You
Social Media & You
 
Interactive Marketing
Interactive Marketing Interactive Marketing
Interactive Marketing
 
Enquete electra 2015
Enquete electra 2015Enquete electra 2015
Enquete electra 2015
 
the what , how and when of functional skills 2010
the what , how and when of functional skills 2010the what , how and when of functional skills 2010
the what , how and when of functional skills 2010
 
Tenerife eta lomdres
Tenerife eta lomdresTenerife eta lomdres
Tenerife eta lomdres
 

Similaire à Social Media and Medaille

Forum sustentar 2011 social media workshop 25 august 2011
Forum sustentar 2011 social media workshop 25 august 2011Forum sustentar 2011 social media workshop 25 august 2011
Forum sustentar 2011 social media workshop 25 august 2011
Maxine T. McClellan
 
The Power of Social Intelligence
The Power of Social IntelligenceThe Power of Social Intelligence
The Power of Social Intelligence
Gravity Thinking
 
club-forum-presentation - -social-media-marketing.pptx
club-forum-presentation - -social-media-marketing.pptxclub-forum-presentation - -social-media-marketing.pptx
club-forum-presentation - -social-media-marketing.pptx
lalutailor778
 

Similaire à Social Media and Medaille (20)

Leveraging Social Media Marketing in the Apartment Industry
Leveraging Social Media Marketing in the Apartment IndustryLeveraging Social Media Marketing in the Apartment Industry
Leveraging Social Media Marketing in the Apartment Industry
 
CHPA 2011 Advanced Integrated New Media Strategies
CHPA 2011 Advanced Integrated New Media StrategiesCHPA 2011 Advanced Integrated New Media Strategies
CHPA 2011 Advanced Integrated New Media Strategies
 
Social Media Leveraging Connections to Grow Your Business
Social Media Leveraging Connections to Grow Your BusinessSocial Media Leveraging Connections to Grow Your Business
Social Media Leveraging Connections to Grow Your Business
 
Social Media Strategic Planning
Social Media Strategic PlanningSocial Media Strategic Planning
Social Media Strategic Planning
 
Social media and challenges
Social media and challenges Social media and challenges
Social media and challenges
 
Pa685 m6 ppt_alternate
Pa685 m6 ppt_alternatePa685 m6 ppt_alternate
Pa685 m6 ppt_alternate
 
Demystifying Social Media Webinar 10-20-09
Demystifying Social Media Webinar 10-20-09Demystifying Social Media Webinar 10-20-09
Demystifying Social Media Webinar 10-20-09
 
Demystifying Social Media Webinar 10-20-09
Demystifying Social Media Webinar 10-20-09Demystifying Social Media Webinar 10-20-09
Demystifying Social Media Webinar 10-20-09
 
Integrated web marketing and Social media -explained
Integrated web marketing and Social media -explainedIntegrated web marketing and Social media -explained
Integrated web marketing and Social media -explained
 
Forum sustentar 2011 social media workshop 25 august 2011
Forum sustentar 2011 social media workshop 25 august 2011Forum sustentar 2011 social media workshop 25 august 2011
Forum sustentar 2011 social media workshop 25 august 2011
 
Social Media Marketing in 2016
Social Media Marketing in 2016Social Media Marketing in 2016
Social Media Marketing in 2016
 
Social Media Strategy and Activities Planning
Social Media Strategy and Activities PlanningSocial Media Strategy and Activities Planning
Social Media Strategy and Activities Planning
 
WSI Social Media Marketing - Learn How To Use Social Media Marketing to Grow ...
WSI Social Media Marketing - Learn How To Use Social Media Marketing to Grow ...WSI Social Media Marketing - Learn How To Use Social Media Marketing to Grow ...
WSI Social Media Marketing - Learn How To Use Social Media Marketing to Grow ...
 
The Power of Social Intelligence
The Power of Social IntelligenceThe Power of Social Intelligence
The Power of Social Intelligence
 
Intro To Social Media Marketing 2023.pdf
Intro To Social Media Marketing 2023.pdfIntro To Social Media Marketing 2023.pdf
Intro To Social Media Marketing 2023.pdf
 
Social Media in Higher Education
Social Media in Higher EducationSocial Media in Higher Education
Social Media in Higher Education
 
How to develop your Social Media strategy in Russia?
How to develop your Social Media strategy in Russia?How to develop your Social Media strategy in Russia?
How to develop your Social Media strategy in Russia?
 
Social Media: Getting it Right
Social Media: Getting it RightSocial Media: Getting it Right
Social Media: Getting it Right
 
110514 ez0ne-ioftech-practical-social-media
110514 ez0ne-ioftech-practical-social-media110514 ez0ne-ioftech-practical-social-media
110514 ez0ne-ioftech-practical-social-media
 
club-forum-presentation - -social-media-marketing.pptx
club-forum-presentation - -social-media-marketing.pptxclub-forum-presentation - -social-media-marketing.pptx
club-forum-presentation - -social-media-marketing.pptx
 

Dernier

Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
kauryashika82
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
AnaAcapella
 

Dernier (20)

This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17How to Create and Manage Wizard in Odoo 17
How to Create and Manage Wizard in Odoo 17
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
 
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibit
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
 
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdfHoldier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
 
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptxSKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
SKILL OF INTRODUCING THE LESSON MICRO SKILLS.pptx
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
Spellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please PractiseSpellings Wk 3 English CAPS CARES Please Practise
Spellings Wk 3 English CAPS CARES Please Practise
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
How to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POSHow to Manage Global Discount in Odoo 17 POS
How to Manage Global Discount in Odoo 17 POS
 
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
 
Third Battle of Panipat detailed notes.pptx
Third Battle of Panipat detailed notes.pptxThird Battle of Panipat detailed notes.pptx
Third Battle of Panipat detailed notes.pptx
 
Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)Accessible Digital Futures project (20/03/2024)
Accessible Digital Futures project (20/03/2024)
 
Python Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docxPython Notes for mca i year students osmania university.docx
Python Notes for mca i year students osmania university.docx
 
ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701ComPTIA Overview | Comptia Security+ Book SY0-701
ComPTIA Overview | Comptia Security+ Book SY0-701
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentation
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 

Social Media and Medaille

Notes de l'éditeur

  1. Nearly all use Facebook (96%) 3 in 4 use Twitter 2 in 3 use Linked in or YouTube 40% have blogs, use Flickr or offer a social community via an outside vendor Only 4% were NOT using social media
  2. Some top overall goals: Engage alumni (84%); strengthen brand image (75%) Engage prospective & admitted students (68% & 63%) Increase awareness (61%)
  3. To engage your audience in real time on their terms Customer is at the center – all about me Old media still matters, but landscape is changing rapidly To become a part of the conversation Utilize new communication model of dialogue Niche marketing Increase Web presence and search rank 78% of people trust the recommendations of other consumers Conversations about your brand will happen without you initiating them The power of buzz
  4. A social platform made up of individuals or an organization that are tied together by one or more interests. Ning/ bebo (international)/ foursquare (location based) Allows a user to exchange small elements of content such as short sentences, individual images, or video links
  5. Hash tags to proactively search for potential online students – anyone on twitter could be a potential student. You can also do geographic Twitter searches to look for potential graduate or undergraduate students. Medaillecollege 355 check-ins; 1,355 like this Medaillebug 393 like this Medaille-online-degree-programs 20 like this Adult-Graduate-Degree-Programs 51 like this Veterans 45 like this Medaille Alumni Friends 1750 http://www.flickr.com/photos/medaille http://www.youtube.com/medaillebuffalo http://www.linkedin.com/company/medaille-college http://twitter.com/#!/medaille http://twitter.com/#!/medaillebug http://twitter.com/#!/medaillesage http://www.facebook.com/medaillecollege http://www.facebook.com/medaillebug http://www.facebook.com/pages/Medaille-Online-Degree-Programs/189021237817450 http://www.facebook.com/pages/Medaille-Adult-Graduate-Degree-Programs/126299364117091?ref=pb http://www.facebook.com/pages/The-Office-of-Veterans-and-Military-Affairs-at-Medaille-College/136597733042878?ref=pb http://www.facebook.com/medaillealumni
  6. A social platform made up of individuals or an organization that are tied together by one or more interests.
  7. Hash tags to proactively search for potential online students – anyone on twitter could be a potential student. You can also do geographic Twitter searches to look for potential graduate or undergraduate students. @unmarketing: Never tweet anything you don't want to see on a billboard with your name, face and logo on it.
  8. Hash tags to proactively search for potential online students – anyone on twitter could be a potential student. You can also do geographic Twitter searches to look for potential graduate or undergraduate students.
  9. Hash tags to proactively search for potential online students – anyone on twitter could be a potential student. You can also do geographic Twitter searches to look for potential graduate or undergraduate students.
  10. Hash tags to proactively search for potential online students – anyone on twitter could be a potential student. You can also do geographic Twitter searches to look for potential graduate or undergraduate students.
  11. Huge opportunity for current students – bring a sibling/cousin/friend to an open house and receive an itunes gift card, … Use foursquare to create a virtual scavenger hunt/tour for student visiting the campus. Helps to show you’re on the cutting edge for undergraduate students. Coffee dates – check in on FourSquare and FourSquare launched in 2009 and as of December 2010 had over 5 million users worldwide. - “Check-in” allows users to collect points, virtual badges, and bookmark information about certain venues As of November 2010, Gowalla had 600,000 active users. - Gowalla : Keep up with your friends, discover new places, share recommendations, and pick up rewards. Yelp began primarily as a application that identified nearby locations of interest. Yelp has recently added the ability to “check in” and has 31 million unique visitors as of early 2010. - “Check-in” to receive promotions and coupons. Find nearby local businesses and read/post reviews. Facebook Places launched on August 18, 2010. The relatively new Facebook application is not as popular as FourSquare (end of 2010), but is growing fast. With over 200 million people using Facebook, the use of Facebook places is sure to increase. Allows users to share where you are, connect with nearby friends, and find local deals.
  12. Using these right now – how can you expand? Partner with Spot coffee to put QR codes on coffee sleeves which would direct the student to something fun – bring this coffee sleeve into an open house and enter to win a ipad, or a dormroom makeover.
  13. Reorganized..
  14. Ways to measure ROI: Website visitors Facebook friends/Twitter followers (are they relevant?) Blog comments YouTube views Re-Tweets Sentiment analysis (what are they saying) Social Klout
  15. Other “brands//entitiies” that they manage as well