1. Be Certain, Be Trillium Certain
© Harte Hanks Trillium Software 2012
Lean Mean
Data Governance Machine
Kiran Gill, Senior Strategic Consultant
1

2. © Harte Hanks Trillium Software 2012
Introduction
What is Lean?
What is Data Governance?
Trillium’s 5 Data Governance Disciplines
What is Lean Data Governance?
Three Phase Lean
Pre Lean activity
The Hidden Factory
Case Study:
Waste Prevention – 5 Principles of Lean
Overview
2

3. © Harte Hanks Trillium Software 2012
Lean Data Governance
is ACTIONABLE
Not a scrap and start again approach
No need for workforce to be trained on LEAN
Adopt what you need and Adapt how you see fit
Does not have to be enterprise wide- apply to specific processes
in your remit
Lean Data Governance is a way of thinking not a checkbox
approach
3
© Harte Hanks Trillium Software 2012

4. © Harte Hanks Trillium Software 2012
What is Lean?
5. Seeks fast
flexible flow
1. “The
Machine that
changed the
World”
- James Womack, Daniel
Roos, and Daniel Jones in
1990
2. Developed
by the Japanese
automotive
industry, led by
Toyota
3. Create and
maximise value
through the
elimination and
prevention of
waste
4. Considers an
‘end to end’
value stream
4

5. © Harte Hanks Trillium Software 2012
Lean
Methodologies
5

6. © Harte Hanks Trillium Software 2012
What is Data
Governance?
2. Build the
structure,
culture,
ownership,
steering
groups,
stewardship
4. Tools and
technology
need to assist
governance
agenda. Data
dictionaries and
data flow
5. Overall
governance of
data eliminates
error and
promotes
efficiency
1. Framework
for effective
management of
data and
processes
3. Information
should be
mapped, and
supported with
policies and
procedures
6

7. © Harte Hanks Trillium Software 20127

8. © Harte Hanks Trillium Software 2012
What is
LEAN Data
Governance?
5. Convergence
of 7 wastes, 5
Lean Principles
and 5 Data
Governance
Disciplines
1. Focus on the
Internal data
Customer
4. Delivery of
flexible,
perfected,
value added
outputs to the
internal
customers.
2. Optimisation
of Classic
Governance
using Lean
Principles
3. Minimise,
eliminate and
prevent waste
in Data
Management
8

9. © Harte Hanks Trillium Software 2012
Three Phase Lean
9

10. © Harte Hanks Trillium Software 2012
The Hidden Factory:
Visible areas but activity is hidden or not understood
Money, time and resource waste
Hinders growth, efficiency and transparency
Multiple hidden factories exist within business
Lean Data Governance feeds the process of identification
Data and the processes it feeds help identify areas of waste for
Enterprise Lean Implementation

11. © Harte Hanks Trillium Software 2012
Lean Data Governance
Case Study: Luxury Fashion label
Existence of some governance processes – no definition
Data from multiple sources
Many risks as a result of bad practice
No ownership or awareness
Working in silos
Wastage occurring across the enterprise

12. © Harte Hanks Trillium Software 2012
Lean Data Governance - Waste Prevention
5 Principles of Lean
Create Pull
-Demand and supply
-Production when
not required
Specify
Value as
seen by the
Customer
-Marketing – Speed
and currency
-Risk – Accuracy
-Stores: Real time
-Analytics -
Accessibility
Identify and
Create Value
Streams
-Map flow of data,
materials and
information
-Identify bottlenecks
Make the
Value flow
from source
to Customer
-Deliver value using
minimal stages and
breaks
Strive for
Perfection –
Continuous
Improvement
-Continuously
remove root causes
of poor quality.
Goal of Zero
defects
12

13. Be Certain, Be Trillium Certain
© Harte Hanks Trillium Software 2012
Questions?
Suggested further reading:
Trillium White Paper: “Lean Mean Data Governance” Machine:
Available soon at http://www.trilliumsoftware.com/
To learn more about Lean: http://www.lean.org/
Contact: kiran.gill@trilliumsoftware.com
13