1. ORGANIZATIONAL
COMMUNICATION

2. TYPES OF COMMUNICATION
V
• DOWN WARD COMMUNICATION
E
R
T
I
C
• UP WARD COMMUNICATION
A
L
• LATERAL COMMUNICATON
• DIAGONAL COMMUNICATION

3. DOWN WARD COMMUNICATION
• BEST APPROACH
– TOP MANAGER IMMEDIATE SUPERVISOR
– IMMEDIATE SUPERVISOR DIRECT REPORTS
– IMPORTANT ISSUES, MANAGER EMPLOYEES
DIRECTLY

4. DOWN WARD COMMUNICATION
MANAGER
IMPORTANT
ISSUES
IIIMMEDIATE
SUPERVISOR
DIRECT REPORTS

5. UP WARD COMMUNICATION
• EMPLOYEES ARE DISSATISFIED DUE:
– FEAR OF REPRISAL
– NUNBER OF FILTERS
– LACK OF TIME WITH MANAGERS

6. LATERAL COMMUNICATION
• BETWEEN PERSONS NOT STANDING IN HIERARICAL
RELATIONS
• AMONG THE MEMBERS OF THE TEAM
• POPULAR IN FLATTEN ORGANIZATIONS
• SATIFACTION RATE IS HIGHER
CEO
M-I M-II M-III

7. DIAGONAL COMMUNICATION
• B/W MANAGERS & WORKERS WORKING IN
DIFFERENT FUNCITIONAL DIVISIONS
• ADOPTED BY MODERN ORGANIZATIONS
• BACK BONE OF MATRIX- PROJECT BASED
ORGANIZATIONS

8. Connect With Us
ULTRASPECTRA OPEN Academy
Facebook.com/Ultraspectra Facebook.com/openacademy.isb
Twitter.com/Ultraspectra Twitter.com/openacademyisb
YouTube.com/user/ultraspectra YouTube.com/user/openacademy
LinkedIn.com/in/Ultraspectra LinkedIn.com/in/openacademy
Forum.ultraspectra.com