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8Tips For
LMS
Implementations
CREATE A TEAM
AND AN OWNER
OF THE
IMPLEMENTATION
CREATE A TEAM AND AN OWNER
OF THE IMPLEMENTATION
 Clearly define a team for configuration and implementation
of the LMS
CREATE A TEAM AND AN OWNER
OF THE IMPLEMENTATION
 Clearly define a team for configuration and implementation
of the LMS
 Identify an owner of the team
CREATE A TEAM AND AN OWNER
OF THE IMPLEMENTATION
 Clearly define a team for configuration and implementation
of the LMS
 Identify an owner of the team
 Define roles & responsibilities clearly for each team member
CREATE A TEAM AND AN OWNER
OF THE IMPLEMENTATION
 Clearly define a team for configuration and implementation
of the LMS
 Identify an owner of the team
 Define roles & responsibilities clearly for each team member
 Include individuals from all stakeholder units, key ones
namely HR / Training, Management, IT
CREATE A TEAM AND AN OWNER
OF THE IMPLEMENTATION
 Clearly define a team for configuration and implementation
of the LMS
 Identify an owner of the team
 Define roles & responsibilities clearly for each team member
 Include individuals from all stakeholder units, key ones
namely HR / Training, Management, IT
 Set some milestones at a macro level for the team to
achieve
2
GET
TOP
MANAGEMENT
BUY-IN
GET TOP MANAGEMENT
BUY-IN
 Ensure that all key management people are well aware of
the LMS implementation
GET TOP MANAGEMENT
BUY-IN
 Ensure that all key management people are well aware of
the LMS implementation
 Make sure that you have their full support and
acknowledgement for a smoother implementation
GET
STAKEHOLDER
BUY-IN
GET STAKEHOLDER
BUY-IN
 Stakeholders are the individuals and groups who will
affect and, in turn, be affected by the LMS
GET STAKEHOLDER
BUY-IN
 Stakeholders are the individuals and groups who will
affect and, in turn, be affected by the LMS
 Identify these key individuals and ensure you have their
participation
GET STAKEHOLDER
BUY-IN
 Stakeholders are the individuals and groups who will
affect and, in turn, be affected by the LMS
 Identify these key individuals and ensure you have their
participation
 Ensure that their interests, expectations, and demands
from the system are accounted for
GET STAKEHOLDER
BUY-IN
 Stakeholders are the individuals and groups who will
affect and, in turn, be affected by the LMS
 Identify these key individuals and ensure you have their
participation
 Ensure that their interests, expectations, and demands
from the system are accounted for
 Keep them informed & engaged throughout the process
ARRANGE
FOR
IT SUPPORT
ARRANGE FOR
IT SUPPORT
 Arrange technical support from the IT department
throughout and post the implementation
ARRANGE FOR
IT SUPPORT
 Arrange technical support from the IT department
throughout and post the implementation
 Determine what resources will be required pre, post
and
during the implementation process
ARRANGE FOR
IT SUPPORT
 Arrange technical support from the IT department
throughout and post the implementation
 Determine what resources will be required pre, post
and
during the implementation process
 Get them familiarized with the application
ARRANGE FOR
IT SUPPORT
 Arrange technical support from the IT department
throughout and post the implementation
 Determine what resources will be required pre, post
and
during the implementation process
 Get them familiarized with the application
 Educate them on how the business is going to use the
LMS and the implications for the system configuration etc.
ARRANGE FOR
IT SUPPORT
 Arrange technical support from the IT department
throughout and post the implementation
 Determine what resources will be required pre, post
and
during the implementation process
 Get them familiarized with the application
 Educate them on how the business is going to use the
LMS and the implications for the system configuration etc.
Note:Not fully applicable for a hosted LMS, but true for a behind-the-firewall LMS
DEPLOY
ADEQUATE
RESOURCES
DEPLOY ADEQUATE
RESOURCES
 Have a buffer assigned in terms of people, time and
infrastructure
DEPLOY ADEQUATE
RESOURCES
 Have a buffer assigned in terms of people, time and
infrastructure
 Allow more time than allotted, appoint additional
people and get more infrastructure support
DEPLOY ADEQUATE
RESOURCES
 Have a buffer assigned in terms of people, time and
infrastructure
 Allow more time than allotted, appoint additional
people and get more infrastructure support
 Ensure that you have adequate resources in order to deal
with the changing requirements
DEPLOY ADEQUATE
RESOURCES
 Have a buffer assigned in terms of people, time and
infrastructure
 Allow more time than allotted, appoint additional
people and get more infrastructure support
 Ensure that you have adequate resources in order to deal
with the changing requirements
Note:Not fully applicable for a hosted LMS, but true for a behind-the-firewall LMS
FORM
FOCUS
GROUPS
FORM FOCUS
GROUPS
 Conduct focus groups with key stakeholders, key users
and departments
FORM FOCUS
GROUPS
 Conduct focus groups with key stakeholders, key users
and departments
 Ensure that the most critical needs, problems and
objectives are understood and addressed
FORM FOCUS
GROUPS
 Conduct focus groups with key stakeholders, key users
and departments
 Ensure that the most critical needs, problems and
objectives are understood and addressed
 Use employee feedback to make improvements to
software and training procedures
ARRANGE
FOR
INTERNAL
MARKETING
ARRANGE FOR
INTERNAL MARKETING
 Assign a team to market the new system to the
organization
ARRANGE FOR
INTERNAL MARKETING
 Assign a team to market the new system to the
organization
 Promotion/marketing of the new LMS is critical for user
acceptance
ARRANGE FOR
INTERNAL MARKETING
 Assign a team to market the new system to the
organization
 Promotion/marketing of the new LMS is critical for user
acceptance
 It drives interest and encourages adoption
ARRANGE FOR
INTERNAL MARKETING
 Assign a team to market the new system to the
organization
 Promotion/marketing of the new LMS is critical for user
acceptance
 It drives interest and encourages adoption
 Have a marketing plan that will get the users excited
and eager to use the LMS
ALLOT HELP-
DESKS
AND
TRAINING
PLATFORMS
ALLOT HELP-DESKS AND
TRAINING PLATFORMS
 Lay the foundation for help-desk support and training
ALLOT HELP-DESKS AND
TRAINING PLATFORMS
 Lay the foundation for help-desk support and training
 Make sure that the help-desk is prepared with the
necessary documentation, FAQs etc.
ALLOT HELP-DESKS AND
TRAINING PLATFORMS
 Lay the foundation for help-desk support and training
 Make sure that the help-desk is prepared with the
necessary documentation, FAQs etc.
 Include tutorials and workshops for instructors and
students
ALLOT HELP-DESKS AND
TRAINING PLATFORMS
 Lay the foundation for help-desk support and training
 Make sure that the help-desk is prepared with the
necessary documentation, FAQs etc.
 Include tutorials and workshops for instructors and
students
 Pre-train the selected team members in any skills that they
must know before implementation
Images courtesy of www.sxc.hu
Upside Learning Solutions Pvt.
Ltd
www.upsidelearning.com/upsidelms
Email : upside.lms@upsidelearning.com

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8 Tips For LMS Implementations

  • 2. CREATE A TEAM AND AN OWNER OF THE IMPLEMENTATION
  • 3. CREATE A TEAM AND AN OWNER OF THE IMPLEMENTATION  Clearly define a team for configuration and implementation of the LMS
  • 4. CREATE A TEAM AND AN OWNER OF THE IMPLEMENTATION  Clearly define a team for configuration and implementation of the LMS  Identify an owner of the team
  • 5. CREATE A TEAM AND AN OWNER OF THE IMPLEMENTATION  Clearly define a team for configuration and implementation of the LMS  Identify an owner of the team  Define roles & responsibilities clearly for each team member
  • 6. CREATE A TEAM AND AN OWNER OF THE IMPLEMENTATION  Clearly define a team for configuration and implementation of the LMS  Identify an owner of the team  Define roles & responsibilities clearly for each team member  Include individuals from all stakeholder units, key ones namely HR / Training, Management, IT
  • 7. CREATE A TEAM AND AN OWNER OF THE IMPLEMENTATION  Clearly define a team for configuration and implementation of the LMS  Identify an owner of the team  Define roles & responsibilities clearly for each team member  Include individuals from all stakeholder units, key ones namely HR / Training, Management, IT  Set some milestones at a macro level for the team to achieve
  • 9. GET TOP MANAGEMENT BUY-IN  Ensure that all key management people are well aware of the LMS implementation
  • 10. GET TOP MANAGEMENT BUY-IN  Ensure that all key management people are well aware of the LMS implementation  Make sure that you have their full support and acknowledgement for a smoother implementation
  • 12. GET STAKEHOLDER BUY-IN  Stakeholders are the individuals and groups who will affect and, in turn, be affected by the LMS
  • 13. GET STAKEHOLDER BUY-IN  Stakeholders are the individuals and groups who will affect and, in turn, be affected by the LMS  Identify these key individuals and ensure you have their participation
  • 14. GET STAKEHOLDER BUY-IN  Stakeholders are the individuals and groups who will affect and, in turn, be affected by the LMS  Identify these key individuals and ensure you have their participation  Ensure that their interests, expectations, and demands from the system are accounted for
  • 15. GET STAKEHOLDER BUY-IN  Stakeholders are the individuals and groups who will affect and, in turn, be affected by the LMS  Identify these key individuals and ensure you have their participation  Ensure that their interests, expectations, and demands from the system are accounted for  Keep them informed & engaged throughout the process
  • 17. ARRANGE FOR IT SUPPORT  Arrange technical support from the IT department throughout and post the implementation
  • 18. ARRANGE FOR IT SUPPORT  Arrange technical support from the IT department throughout and post the implementation  Determine what resources will be required pre, post and during the implementation process
  • 19. ARRANGE FOR IT SUPPORT  Arrange technical support from the IT department throughout and post the implementation  Determine what resources will be required pre, post and during the implementation process  Get them familiarized with the application
  • 20. ARRANGE FOR IT SUPPORT  Arrange technical support from the IT department throughout and post the implementation  Determine what resources will be required pre, post and during the implementation process  Get them familiarized with the application  Educate them on how the business is going to use the LMS and the implications for the system configuration etc.
  • 21. ARRANGE FOR IT SUPPORT  Arrange technical support from the IT department throughout and post the implementation  Determine what resources will be required pre, post and during the implementation process  Get them familiarized with the application  Educate them on how the business is going to use the LMS and the implications for the system configuration etc. Note:Not fully applicable for a hosted LMS, but true for a behind-the-firewall LMS
  • 23. DEPLOY ADEQUATE RESOURCES  Have a buffer assigned in terms of people, time and infrastructure
  • 24. DEPLOY ADEQUATE RESOURCES  Have a buffer assigned in terms of people, time and infrastructure  Allow more time than allotted, appoint additional people and get more infrastructure support
  • 25. DEPLOY ADEQUATE RESOURCES  Have a buffer assigned in terms of people, time and infrastructure  Allow more time than allotted, appoint additional people and get more infrastructure support  Ensure that you have adequate resources in order to deal with the changing requirements
  • 26. DEPLOY ADEQUATE RESOURCES  Have a buffer assigned in terms of people, time and infrastructure  Allow more time than allotted, appoint additional people and get more infrastructure support  Ensure that you have adequate resources in order to deal with the changing requirements Note:Not fully applicable for a hosted LMS, but true for a behind-the-firewall LMS
  • 28. FORM FOCUS GROUPS  Conduct focus groups with key stakeholders, key users and departments
  • 29. FORM FOCUS GROUPS  Conduct focus groups with key stakeholders, key users and departments  Ensure that the most critical needs, problems and objectives are understood and addressed
  • 30. FORM FOCUS GROUPS  Conduct focus groups with key stakeholders, key users and departments  Ensure that the most critical needs, problems and objectives are understood and addressed  Use employee feedback to make improvements to software and training procedures
  • 32. ARRANGE FOR INTERNAL MARKETING  Assign a team to market the new system to the organization
  • 33. ARRANGE FOR INTERNAL MARKETING  Assign a team to market the new system to the organization  Promotion/marketing of the new LMS is critical for user acceptance
  • 34. ARRANGE FOR INTERNAL MARKETING  Assign a team to market the new system to the organization  Promotion/marketing of the new LMS is critical for user acceptance  It drives interest and encourages adoption
  • 35. ARRANGE FOR INTERNAL MARKETING  Assign a team to market the new system to the organization  Promotion/marketing of the new LMS is critical for user acceptance  It drives interest and encourages adoption  Have a marketing plan that will get the users excited and eager to use the LMS
  • 37. ALLOT HELP-DESKS AND TRAINING PLATFORMS  Lay the foundation for help-desk support and training
  • 38. ALLOT HELP-DESKS AND TRAINING PLATFORMS  Lay the foundation for help-desk support and training  Make sure that the help-desk is prepared with the necessary documentation, FAQs etc.
  • 39. ALLOT HELP-DESKS AND TRAINING PLATFORMS  Lay the foundation for help-desk support and training  Make sure that the help-desk is prepared with the necessary documentation, FAQs etc.  Include tutorials and workshops for instructors and students
  • 40. ALLOT HELP-DESKS AND TRAINING PLATFORMS  Lay the foundation for help-desk support and training  Make sure that the help-desk is prepared with the necessary documentation, FAQs etc.  Include tutorials and workshops for instructors and students  Pre-train the selected team members in any skills that they must know before implementation
  • 41. Images courtesy of www.sxc.hu Upside Learning Solutions Pvt. Ltd www.upsidelearning.com/upsidelms Email : upside.lms@upsidelearning.com