3. CREATE A TEAM AND AN OWNER
OF THE IMPLEMENTATION
Clearly define a team for configuration and implementation
of the LMS
4. CREATE A TEAM AND AN OWNER
OF THE IMPLEMENTATION
Clearly define a team for configuration and implementation
of the LMS
Identify an owner of the team
5. CREATE A TEAM AND AN OWNER
OF THE IMPLEMENTATION
Clearly define a team for configuration and implementation
of the LMS
Identify an owner of the team
Define roles & responsibilities clearly for each team member
6. CREATE A TEAM AND AN OWNER
OF THE IMPLEMENTATION
Clearly define a team for configuration and implementation
of the LMS
Identify an owner of the team
Define roles & responsibilities clearly for each team member
Include individuals from all stakeholder units, key ones
namely HR / Training, Management, IT
7. CREATE A TEAM AND AN OWNER
OF THE IMPLEMENTATION
Clearly define a team for configuration and implementation
of the LMS
Identify an owner of the team
Define roles & responsibilities clearly for each team member
Include individuals from all stakeholder units, key ones
namely HR / Training, Management, IT
Set some milestones at a macro level for the team to
achieve
10. GET TOP MANAGEMENT
BUY-IN
Ensure that all key management people are well aware of
the LMS implementation
Make sure that you have their full support and
acknowledgement for a smoother implementation
13. GET STAKEHOLDER
BUY-IN
Stakeholders are the individuals and groups who will
affect and, in turn, be affected by the LMS
Identify these key individuals and ensure you have their
participation
14. GET STAKEHOLDER
BUY-IN
Stakeholders are the individuals and groups who will
affect and, in turn, be affected by the LMS
Identify these key individuals and ensure you have their
participation
Ensure that their interests, expectations, and demands
from the system are accounted for
15. GET STAKEHOLDER
BUY-IN
Stakeholders are the individuals and groups who will
affect and, in turn, be affected by the LMS
Identify these key individuals and ensure you have their
participation
Ensure that their interests, expectations, and demands
from the system are accounted for
Keep them informed & engaged throughout the process
17. ARRANGE FOR
IT SUPPORT
Arrange technical support from the IT department
throughout and post the implementation
18. ARRANGE FOR
IT SUPPORT
Arrange technical support from the IT department
throughout and post the implementation
Determine what resources will be required pre, post
and
during the implementation process
19. ARRANGE FOR
IT SUPPORT
Arrange technical support from the IT department
throughout and post the implementation
Determine what resources will be required pre, post
and
during the implementation process
Get them familiarized with the application
20. ARRANGE FOR
IT SUPPORT
Arrange technical support from the IT department
throughout and post the implementation
Determine what resources will be required pre, post
and
during the implementation process
Get them familiarized with the application
Educate them on how the business is going to use the
LMS and the implications for the system configuration etc.
21. ARRANGE FOR
IT SUPPORT
Arrange technical support from the IT department
throughout and post the implementation
Determine what resources will be required pre, post
and
during the implementation process
Get them familiarized with the application
Educate them on how the business is going to use the
LMS and the implications for the system configuration etc.
Note:Not fully applicable for a hosted LMS, but true for a behind-the-firewall LMS
24. DEPLOY ADEQUATE
RESOURCES
Have a buffer assigned in terms of people, time and
infrastructure
Allow more time than allotted, appoint additional
people and get more infrastructure support
25. DEPLOY ADEQUATE
RESOURCES
Have a buffer assigned in terms of people, time and
infrastructure
Allow more time than allotted, appoint additional
people and get more infrastructure support
Ensure that you have adequate resources in order to deal
with the changing requirements
26. DEPLOY ADEQUATE
RESOURCES
Have a buffer assigned in terms of people, time and
infrastructure
Allow more time than allotted, appoint additional
people and get more infrastructure support
Ensure that you have adequate resources in order to deal
with the changing requirements
Note:Not fully applicable for a hosted LMS, but true for a behind-the-firewall LMS
29. FORM FOCUS
GROUPS
Conduct focus groups with key stakeholders, key users
and departments
Ensure that the most critical needs, problems and
objectives are understood and addressed
30. FORM FOCUS
GROUPS
Conduct focus groups with key stakeholders, key users
and departments
Ensure that the most critical needs, problems and
objectives are understood and addressed
Use employee feedback to make improvements to
software and training procedures
33. ARRANGE FOR
INTERNAL MARKETING
Assign a team to market the new system to the
organization
Promotion/marketing of the new LMS is critical for user
acceptance
34. ARRANGE FOR
INTERNAL MARKETING
Assign a team to market the new system to the
organization
Promotion/marketing of the new LMS is critical for user
acceptance
It drives interest and encourages adoption
35. ARRANGE FOR
INTERNAL MARKETING
Assign a team to market the new system to the
organization
Promotion/marketing of the new LMS is critical for user
acceptance
It drives interest and encourages adoption
Have a marketing plan that will get the users excited
and eager to use the LMS
38. ALLOT HELP-DESKS AND
TRAINING PLATFORMS
Lay the foundation for help-desk support and training
Make sure that the help-desk is prepared with the
necessary documentation, FAQs etc.
39. ALLOT HELP-DESKS AND
TRAINING PLATFORMS
Lay the foundation for help-desk support and training
Make sure that the help-desk is prepared with the
necessary documentation, FAQs etc.
Include tutorials and workshops for instructors and
students
40. ALLOT HELP-DESKS AND
TRAINING PLATFORMS
Lay the foundation for help-desk support and training
Make sure that the help-desk is prepared with the
necessary documentation, FAQs etc.
Include tutorials and workshops for instructors and
students
Pre-train the selected team members in any skills that they
must know before implementation